Graphic Designer Intern

Job Title: Regional Manager – Restaurant Operations

Location: Bangalore

Experience: 8–10 Years

Industry: Casual Dining / Restaurant Chain (Non-QSR)

Reporting to: National Operations Head

We’re a fast-growing food & hospitality brand, expanding across India with a strong franchise network. We’re looking for an Area Manager who’s passionate about people, operations, and growth. This is your chance to lead multiple outlets, shape customer experiences, and drive business success — all while building a career in one of the most dynamic industries.

What You'll Do

Lead Operations: Ensure restaurants run smoothly, from service and kitchen standards to housekeeping and maintenance. 

Grow the Business: Identify new franchise opportunities, explore sales avenues like catering and delivery, and keep us ahead of competitors. 

Drive Performance: Monitor budgets, audits, and financials to maximize profitability. 

Delight Customers: Strengthen feedback systems, resolve issues quickly, and create memorable dining experiences. 

Empower Teams: Mentor Restaurant Managers, oversee training, and support employee welfare to keep teams motivated and engaged. 

What We’re Looking For

Diploma/Graduate in Hotel Management/Hospitality (F&B background preferred). 

8-20 years of experience in restaurant/food service operations. 

Proven track record of leading a region or area in the food business. 

Skills That Will Help You Shine

Strong knowledge of restaurant ERP systems (Rancelab, Micros, etc.). 

Analytical mindset with excellent Excel and reporting skills. 

Great communicator, detail-oriented, proactive, and result-driven. 

A leader who inspires trust, motivates teams, and thrives in fast-paced environments. 

Why Join Us?

Be part of a rapidly expanding brand with exciting franchise opportunities. 

Work on diverse projects — from new outlet launches to innovative sales channels. 

Enjoy a role that blends strategy, operations, and people leadership. 

Travel, learn, and grow with a company that values initiative and creativity. 

Job Role

Manage operations of multiple restaurant outlets in the region 

Ensure smooth functioning of service, kitchen, housekeeping & maintenance 

Monitor sales performance, budgets, and cost control 

Handle franchise relationships and support new outlet openings 

Conduct audits and maintain brand standards 

Lead and manage Restaurant Managers and outlet teams 

Qualification: Diploma / Graduate in Hotel Management / Hospitality

Job Opening : Site Engineer / Erection & Commissioning Engineer

Industry : Cooling Tower Manufacturing

Position : Site Engineer – Erection & Commissioning Engineer

Location : Pan India (Excellent performers may get opportunities for overseas projects.)

Experience : 0–1+ Years

Qualification : ITI / Diploma in Mechanical Engineering or any related Mechanical field

Company Profile :

Encon Group is one of India's leading manufacturers and solution providers in the Cooling Tower industry. With decades of experience, the company specializes in the design, manufacturing, erection, commissioning, and servicing of Cooling Towers and related HVAC solutions. Encon Group is committed to delivering high-quality, energy-efficient, and reliable cooling systems to various industries across India and international markets.

Job Responsibilities :

* Assist in the erection and commissioning of Cooling Towers at customer sites.

* Carry out installation activities as per engineering drawings and project requirements.

* Coordinate with customers, project teams, and supervisors during site execution.

* Ensure proper alignment, assembly, and installation of cooling tower components.

* Perform inspection, testing, and commissioning of equipment.

* Troubleshoot installation and operational issues at project sites.

* Prepare daily site progress reports and maintain project documentation.

* Follow all safety procedures and company guidelines during site work.

* Travel to customer locations across India as per project requirements.

Candidate Requirements :

* ITI or Diploma in Mechanical Engineering or a related Mechanical field.

* 0–1+ years of experience in site work, erection, commissioning, or mechanical maintenance.

* Freshers are encouraged to apply.

* Willingness to travel extensively across India.

* Good communication and problem-solving skills.

* Ability to work independently and in a team environment.

Additional Benefits : 

* Free Accommodation during site assignments.

* Free Travel to and from project sites.

* Free Food during site work.

* PF & ESIC Benefits.

* Opportunity to work on projects across India.

* Excellent performers may get opportunities to work on overseas projects.

CRM Application Support Engineer

1. Position Summary

We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.

This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.

2. Key Responsibilities

A. Microsoft Dynamics 365 (D365) Support

• Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
• Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
• Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
• Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
• Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
• Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
• Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
• Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
• Assist in POC development and survey configuration activities within D365.

B. Azure Portal Support

• Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
• Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
• Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
• Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
• Assist in preparing resource consumption reports and validating Azure billing data.
• Log support requests with Microsoft Azure support and provide required diagnostic information.

C. Sitefinity CMS & Portal Support

• Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
• Assist with CRM portal connector licensing renewals and re-synchronization processes.
• Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
• Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
• Perform routine Sitefinity database checks and maintenance tasks.

D. IVR & Chat Support

• Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
• Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
• Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.

E. Change Request Support

• Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
• Maintain accurate time logs and effort tracking for CR work within the engagement model.
• Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.

F. Operational Duties

• Provide rotational shift coverage within the 0800–2000 AEST operational window.
• Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
• Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
• Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.

3. Required Qualifications & Skills

Education

• Bachelor’s degree in Computer Science, Information Technology, or equivalent.

Technical Skills

• 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
• Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
• Basic to intermediate Power BI skills for report monitoring and troubleshooting.
• Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
• Exposure to Sitefinity CMS or similar content management systems.
• Basic understanding of IVR and chat platforms and their integration with CRM systems.
• Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
• Understanding of ITIL concepts for incident and problem management.

Soft Skills

• Strong attention to detail and systematic approach to issue diagnosis and resolution.
• Good written and verbal communication skills for ticket documentation and client interactions.
• Ability to work in a shift-based model and manage priorities across multiple technology domains.
• Team player with a willingness to learn, take ownership, and support senior team members.
• Proactive in identifying recurring issues and suggesting preventive measures.

4. Preferred Qualifications

• Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
• Microsoft Certified: Azure Fundamentals (AZ-900).
• ITIL v4 Foundation certification.
• Prior experience in application support for clients in the APAC or Australian time zone.
• Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.

5. Key Performance Indicators (KPIs)

• First-call resolution rate and adherence to L1/L2 ticket SLAs.
• Accuracy and timeliness of ticket documentation and escalation.
• Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
• Quality of support provided for CR delivery tasks.
• Client feedback and responsiveness scores.
• Effective utilization within the monthly engagement framework.

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.

• Enabling 80,000+ Businesses with WhatsApp Engagement & Marketing
• 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year
• Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
• High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
• Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

Key Responsibilities

• Develop, maintain, and enhance mobile applications using Flutter.
• Collaborate with designers and backend developers to implement scalable and well-architected solutions.
• Create custom UI components, animations, and transitions to enhance user experience.
• Optimize mobile applications for maximum performance, speed, and scalability.
• Conduct code reviews, write unit tests, and ensure high code quality and maintainability.
• Debug and resolve technical issues, ensuring a seamless and bug-free experience for users.
• Implement push notifications, third-party integrations, and RESTful API integrations.
• Keep up-to-date with Flutter updates and mobile development best practices, continuously improving the app’s functionality.
• Contribute to project planning, including timelines, sprint planning, and task allocation.

Qualifications

• 5+ years of experience in mobile application development with at least 3 year of proven experience in Flutter.
• Demonstrable portfolio of Flutter applications in the Google Play Store or Apple App Store.
• Proficient in Flutter, Dart, and mobile development frameworks.
• Solid understanding of the full mobile development lifecycle, including publishing to app stores.
• Experience with RESTful APIs, third-party libraries, and integration of push notifications.
• Knowledge of state management (e.g., Provider, Riverpod, Bloc) and dependency injection.
• Familiarity with version control (e.g., Git) and CI/CD processes for mobile apps.
• Knowledge of both iOS and Android platform guidelines for design and development.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication and time management skills.
• Experience with Firebase, GraphQL, or similar backend services.
• Familiarity with native iOS/Android code for advanced customizations in Flutter.

Only FEMALE candidates are required.

● Need candidate from Civil and Interior Designing Industry.

● Candidate Should be comfortable and Willing to extensive Travel Pan India as per the requirement.

● Looking for Immediate to 15 days of Notice Period candidates.

● Candidate should have experience in business development, sales, or account management within the luxury furniture, interior design industries.

● Candidate should have Strong knowledge of global furniture and interior design markets, with an established network of contacts (e.g., designers, architects, developers).

● Candidate should be Confidence in delivering presentations and pitches to clients in the luxury space.

● Candidate should have experience in achieving and exceeding Sales Target.

Looking for someone who are having food experience in DSA, Flutter and Dart.

Looking for Hyderabad region only.