Graphic Designer - Illustrator

Job Title: Customer Success Manager

Location: Navi Mumbai

Employment Type: Full-time, On-site

Offered Salary: 3-8 LPA

Buildesk is seeking a driven Customer Success Manager to join our team. This role is pivotal in ensuring client success with our Sales & Payment Management solution for the real estate industry, fostering long-term partnerships, and driving product adoption and revenue growth.

Key Responsibilities:

• Develop and nurture strong, trust-based relationships with Buildesk clients.
• Lead end-to-end implementation, customization, and configuration of CRM and ERP solutions.
• Provide expert training, support, and troubleshooting for clients and internal teams.
• Proactively monitor customer health metrics to mitigate churn and ensure high satisfaction.
• Identify and execute upsell/cross-sell opportunities to contribute to revenue growth.
• Collaborate with sales and onboarding teams for seamless client transitions.
• Tactfully resolve client inquiries and provide ongoing post-sales support.
• Conduct market research and articulate Buildesk's value proposition.
• Execute outbound communication strategies for lead nurturing and relationship management.

Requirements:

• Proven experience in Customer Success, Account Management, or a related role, ideally within software/technology.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities, including experience monitoring customer health metrics.
• Proficiency in CRM and ERP systems.
• Verifiable track record of increasing customer satisfaction, retention, and revenue.

 *Experienced Candidates Required

* Candidates from Jaipur are Preferred.

* Work from an office job

* Immediate Joiners needed

* Candidates from Jaipur city will be given preference.

SEO Executive Responsibilities:

• Conducting on-site and off-site analysis of web SEO competition.
• Using Google Analytics to conduct performance reports regularly.
• Creating high-quality SEO content.
• Assisting with blog content.
• Leading keyword research and optimization of content.
• Keeping up-to-date with developments in SEM.
• Research and analyze competitor advertising links
• Develop and implement a link-building strategy

Company - Wellness 360 Technologies, Inc

Position – Human Resource Manager

Experience – 0-2 Years

Location - Hyderabad

 Responsibilities:

1. Prepare new hire paperwork and ensure timely completion.

2. Conduct orientation sessions to familiarize new employees with company policies, procedures, and benefits.

3. Assist in the setup of employee records and personnel files.

4. Coordinate training sessions and workshops for employees.

5. Assist in resolving employee queries and concerns.

6. Support employee engagement initiatives and activities.

7. Participate in disciplinary meetings and investigations under the guidance of senior HR staff.

8. Maintain HRIS (Human Resource Information System) records and ensure data accuracy.

9. Assist in preparing HR reports and presentations.

10. Support with general HR administrative duties such as filing, scanning, and organizing HR documents.

11. Assist in posting job advertisements on various platforms.

12. Screen resumes and shortlist candidates for interviews.

13. Coordinate and schedule interviews with candidates.

14. Assist in making job offers and preparing employment contracts.

Qualifications and Skills:

1. Bachelor's degree in Human Resources, Business Administration, or a related field.

2. Strong written and verbal communication skills.

3. Excellent interpersonal skills and ability to work well with diverse teams.

4. Basic knowledge of HR principles, practices, and employment laws.

5. Proficiency in MS Office.

6. Ability to maintain confidentiality and handle sensitive information.

7. Strong organizational skills with attention to detail and accuracy.

Workfall is a new age internet company, looking for energetic and self-motivated interns to join our team as Growth Enabler/Hacker. If you’re an ambitious individual with excellent communication skills & multitasking ability and wants to build a career in Growth Hacking, then this is the right opportunity for you. 

Eligibility: Anyone willing to work hard and learn about Growth Hacking.

Wok Location: Remote Working

Duration: 3 Months

Outcome: This internship is quite hands-on. Assuming the intern is equally interested in learning and growing, at the end of three months of internship, the intern will be trained enough to be compared to someone with at least 1 year of experience in the same field. The intern will also get an Internship Certificate. During the Internship, there will be a review check and based on your performance during internship and final review, interns will get an opportunity to join us full- time.

Learning Opportunities: 

During internship, you will be mentored by the senior management team and will learn: 

• The importance of Growth Hacking and how it is helping to increase sales, generate new leads, branding, client engagements and reduce cost of acquiring new clients.
• Techniques and tools that help in generation of leads.
• Grooming on relationship building.
• Tools and platforms to create images, flyers, videos and 2D/3D infographics.
• Time management and multitasking.
• How to work in a given timeline and manage deadlines.
• How to work in a collaborative environment.

Responsibilities: 

You will work closely with our senior team and get a chance to learn all the aspects of Growth Hacking.

 As part of internship, you will work on following areas: 

• Plan, design  and execute campaigns to drive traffic to digital channels.
• Analysing data and user feedback (campaign results, conversion rates, traffic, etc.) to help shape future strategies.
• Design social media engagement programs .
• Proposing new initiatives to attract prospects and convert leads as well as testing new approaches to capture existing demand.
• Design and execute activities to increase visibility, brand awareness and increase prospect clients.
• Conduct extensive market research and identify business opportunities (Research and generate lists of potential customers).
• Learn and apply sales techniques.
• Help develop client relationships through LinkedIn, Emails, Cold Calls etc.
• Generating sales qualified leads, and assisting the Sales department wherever possible.
• Working closely across teams with other teams to share ideas, feedback & present results.

What interns need to be:

• A good conversationalist
• A strong self-motivated individual.
• A good team player
• Fast Learner
• Confident
• Diligent

Detailed Job Description / Essential Duties and Responsibilities:

The role requires deep expertise in delivering modern web application solutions on the Open Source Tech platform, as well as ability to communicate how these solutions drive business value. Detailed responsibilities include -

• Lead Engineering team and ensure customer requirements and needs across the current and future targeted segments are met.
• Work with Product Owner / US counter parts / SME’s to understand the requirements and prioritize development efforts.
• Work in capacity of Scrum Master role and manage development through Agile - Scrum framework. Activities include Sprint planning, Preside Scrum meetings, Sprint Retrospective, Publish reports, etc.
• Responsible for creating User stories, Epics in Project management tool based on the requirements received from various stakeholders including clients.
• Manage all aspects of engineering operations including Product Design, Development, Testing and Deployment.
• Architect the applications / providing recommendations to choose the right technologies for the products to be built.
• Manage Operational efforts for the contracted clients and ensure the SLA’s with required quality are met.
• Manage Product support team and ensure the SLA’s for response and resolutions are provided to client that meets or exceeds the customer’s expectations.
• Build / Guide Developers in building Full-Stack Web applications at Internet scale.
• Code Review and provide feedback to ensure timely delivery with required quality.
• Programming in MEAN stack or similar open source technologies and framework
• Data Modelling using NoSQL and Relational Database management Systems
• UI / UX Design and Implementation
• Web Development with BootStrap, Angular Material, and other libraries
• Develop Data / File parsing programs using Python or other programming languages
• Create methods and algorithms for data analysis and optimization
• Develop curriculum for talent development, Knowledge Sharing, etc.
• Establish and maintain cooperative working relationships with all stakeholders involved.
• Willing, capable and excited to roll up the sleeves to code when needed.
• Having exceptional expertise in one of the following areas –
  • Backend / Front end Web Application Framework
  • Serverless Architecture
  • Micro Services Platforms
  • AWS Services