2d Animation designer

 Customer Success Intern

TerraTern is seeking a motivated Customer Success Intern to drive client satisfaction, retention, and growth. This role focuses on building strong customer relationships, resolving challenges, and identifying upsell opportunities while maintaining a high standard of service.

Key Responsibilities

• Testimonial Collection: Proactively gather and manage client testimonials, case studies, and feedback to showcase success stories.
• Problem Solving: Address customer issues promptly, troubleshoot challenges, and deliver actionable solutions to ensure seamless experiences.
• Upsell/Cross-Sell: Identify opportunities to expand client accounts by promoting additional products or services aligned with their needs.
• Communication: Maintain regular touchpoints with clients via calls, emails, and meetings to understand their goals and ensure alignment.
• Customer Service: Provide end-to-end support, including onboarding, training, and ongoing assistance, to maximize product adoption and satisfaction.

Requirements

• 0-1 years in customer success, account management, or related fields.( Freshers can also apply)
• Strong problem-solving skills with a track record of resolving complex client issues.
• Experience in upselling/cross-selling within a B2C environment.
• Excellent verbal and written communication abilities.
• Customer-first mindset with a focus on building trust and long-term relationships.

Preferred Qualifications

• Familiarity with CRM tools like Salesforce or HubSpot.
• Background in SaaS, tech, or immigration services.

What is TerraTern?

We at TerraTern believe borders should not surround your dreams. Our mission is to make global mobility achievable for everyone. Whether you are in the process of studying abroad, pursuing a business venture, or going back to see family and be reunited, our experienced team helps you on the journey with end-to-end support.

We are not just another consultancy firm; we are a change-making powerhouse and a hope guiding global success seekers.

About TensorIoT

• AWS Advanced Consulting Partner (for ML and GenAI solutions) 
• Pioneers in IoT and Generative AI products. 
• Committed to diversity and inclusion in our teams.  

TensorIoT is an AWS Advanced Consulting Partner. We help companies realize the value and efficiency of the AWS ecosystem. From building PoCs and MVPs to production-ready applications, we are tackling complex business problems every day and developing solutions to drive customer success.

TensorIoT's founders helped build world-class IoT and AI platforms at AWS and Google and are now creating solutions to simplify the way enterprises incorporate edge devices and their data into their day-to-day operations. Our mission is to help connect devices and make them intelligent. Our founders firmly believe in the transformative potential of smarter devices to enhance our quality of life, and we're just getting started!

TensorIoT is proud to be an equal-opportunity employer. This means that we are committed to diversity and inclusion and encourage people from all backgrounds to apply. We do not tolerate discrimination or harassment of any kind and make our hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Description 

At TensorIoT India team, we look forward to bringing on board senior Machine Learning Engineers / Data Scientists. In this section, we briefly describe the work role, the minimum and the preferred requirements to qualify for the first round of the selection process.

What are the kinds of tasks Data Scientists do at TensorIoT?

As a Data Scientist, the kinds of tasks revolve around the data that we have and the business objectives of the client. The tasks generally involve: Studying, understanding, and analyzing datasets; feature engineering, proposing and solutions, evaluating the solution scientifically, and communicating with the client. Implementing ETL pipelines with database/data lake tools. Conduct and present scientific research/experiments within the team and to the client. 

Minimum Requirements: 

• Masters + 6 years of work experience in Machine Learning Engineering OR B.Tech (Computer Science or related) + 8 years of work experience in Machine Learning Engineering 3 years of Cloud Experience.  
• Experience working with Generative AI (LLM), Prompt Engineering, Fine Tuning of LLMs.
• Hands-on experience in MLOps (model deployment, maintenance)
• Hands-on experience with Docker.
• Clear concepts of the following:
• - Supervised Learning, Unsupervised Learning, Reinforcement Learning
• - Statistical Modelling, Deep Learning
• - Interpretable Machine Learning  
• Well-rounded exposure to Computer Vision, Natural Language Processing, and Time-Series Analysis.
• Scientific & Analytical mindset, proactive learning, adaptability to changes. 
• Strong interpersonal and language skills in English, to communicate within the team and with the clients.

Preferred Qualifications: 

• PhD in the domain of Data Science / Machine Learning 
• M.Sc | M.Tech in the domain of Computer Science / Machine Learning 
• Some experience in creating cloud-native technologies, and microservices design. 
• Published scientific papers in the relevant domain of work. 

CV Tips: 

Your CV is an integral part of your application process. We would appreciate it if the CV prioritizes the following: 

• Focus: 
• More focus on technical skills relevant to the job description. 
• Less or no focus on your roles and responsibilities as a manager, team lead, etc. 
• Less or no focus on the design aspect of the document. 
• Regarding the projects you completed in your previous companies, 
• Mention the problem statement very briefly. 
• Your role and responsibilities in that project. 
• Technologies & tools used in the project. 
• Always good to mention (if relevant): 
• Scientific papers published, Master Thesis, Bachelor Thesis. 
• Github link, relevant blog articles. 
• Link to LinkedIn profile. 
• Mention skills that are relevant to the job description and you could demonstrate during the interview / tasks in the selection process.  

We appreciate your interest in the company and look forward to your application.

Our Client is a technology based luxury home design company that is committed to creating unique and personalized spaces for our clients. They are into interior designing for HNI clients for their luxury designing needs.

About the role:

• Planning, Budgeting and Forecasting
• Assist the Head Finance in overseeing the company's fiscal activities including planning, budgeting, and financial forecasting.
• Working closely with Sales/Operations/Supply Chain team to ensure delivery of agreed budget.
• To work with Business team in evaluation of monthly financial result, identify the reason for lower performance and work for corrective actions.
• Meet accounting financial objectives by assisting Finance Head in forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Statutory Compliances
• Ensure timely compliance with all statutory and regulatory authorities including ROC compliances.
• Avoid legal challenges by understanding current and proposed legislation, assisting Finance Head in enforcing accounting regulations, and recommending new procedures
• Checking the bills to comply with local stipulations of finance, tax and relevant legal provisions.
• Monitoring GST Returns - GSTR 1, GSTR 3B and Annual return in 9/9C; reconciliation of Input Tax Credit in books of accounts with GSTR 2A and Electronic Credit Ledger
• Monitoring TDS compliance, deduction and monthly payment, preparation and submission of TDS returns
• Financial Reporting
• Assist and monitor day to day accounting (including accounts payable and accounts receivable)
• Ensure hygiene of accounting processes.
• Reconcile Account Receivable & Accounts Payable including ageing analysis.
• Confirm financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; and preparing reports as required by management.
• Prepare various month/quarterly/annual reconciliations.
• Support in Audit completion - Statutory Audit and Internal Audit; submission of data related requirement & co-ordination with auditors

Requirements

• CA with 3+ years of experience
• Excellent Microsoft Office skills
• Excellent organization skills: ability to plan and organize work so that it is efficient and effective
• Experience in GST filing, TDS filing, and other statutory compliance are recommendatory.
• Experience in Startup is an added advantage.
• Strong analytical skills, communications and presentation skills are required.
• Attention to details and drawing conclusions from large data are critical capabilities.

1. 3-5 years of experience in UI development on Angular.
2. Hands-on experience of HTML 5, CSS, JavaScript, and Typescript.
3. Hands-on experience in Angular 10 or above version.
4. Strong knowledge of REST API.
5. Solid understanding of Object-Oriented programming and a Java background.
6. Ability to work independently and should have an excellent interpersonal and communication skills.
7. Should have strong Angular JS knowledge.
8. Experience in backend testing framework.
9. Good communication skill & ability to work with multiple stakeholders.
10. Node and MongoDB Experience will be an add on

Soft Skills:
1. Excellent organizational and troubleshooting skills with attention to detail to consistency minimize errors.
2. Professional, reliable, and possessing a strong work ethics.
3. Excellent communication skills.