Job Description
This is a remote position.
About the Company:
Abmiro, a fast growing Software-as-a-Service(SaaS) based product company HQ in Pune, India is looking for senior tech roles for its product Postree. We have an onsite office in Ireland and we are growing aggressively and looking for talented people who want to make a real difference.
We are building a product that is going to be used by thousands of businesses and help them overcome their real world problems. We are taking you on an entrepreneurial journey with a vibrant team and a massive market opportunity. If this excites you, then this is an opportunity you should not miss.
Abmiro is currently seeking a friendly and highly skilled customer success executive to provide enterprise-level support to our vast international customer base. he/she must be able to provide support via phone, web, email, chat, and other channels as needed.
Excellence in customer service skills is a must. We are looking for a self-motivated person who is willing to take ownership of customer issues, complaints and queries reported and see those problems through to resolution.
If you love to explore CRM platforms and wish to have regular interaction and dialog with our customers across the globe, we are looking for you!
We are having our best year yet here in 2022 and looking for talented people who want to make a real difference.
Requirements
Responsibilities and Duties:
- Manage growing support teams
- Manage inbound calls, chats, ticketing system and emails.
- Taking ownership of tickets, acknowledging them for confirmation to the customer.
- Guide Customers with technical or non-technical problems
- Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
- Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
- Good written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
- Commitment to documenting knowledge in the form of knowledge base tech notes and articles
- Act as a liaison between the delivery team, customers and vendors.
- Proactively work on building process improvements to enhance the customer experience.
Technical Knowledge and Skills:
- BE degree in Information Technology, Computer Science, BCA, BCS or similar
- Work experience in technical support, IT support, or as a technical engineer is a plus
- Aptitude for problem-solving
- Excellent client-facing/customer service skills
- Excellent written and verbal communication skills
- Ability to focus and follow-through to the resolution of issues
- Ability to diffuse tension and work the issue at hand
Basic knowledge of MySQL, Shell Scripts, etc is a plus
Benefits
What We Provide -
- Opportunity to improve & learn new things.
- Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
- Hell lot of stuff to innovate and learn at the same time
- Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
- Company benefits including Provident Funds, Insurance, personal growth opportunities, technology growth opportunities etc.
Location: Pune (Remote)
PS: We're a small team, and your impact is going to be huge!
Subodh Popalwar
Software Engineer, Memorres
About Abmiro
About
About us:
We are a SaaS company with a primary focus on subscription e-commerce in the enterprise space. We help small & medium businesses to run and manage their subscription business. Rekart.io is a product platform with robust subscription management, ordering, payments and delivery fulfilment.
Company social profiles
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· Work Experience: 7+yrs
Technical Expertise
Must Have Skills:
· Proven experience as a Fusion Technical Consultant with strong expertise in Oracle Integration Cloud (OIC),
· Strong hand on experience generating BI reports (strictly Mandatory)
· Proficiency in Java, PL/SQL, Web Services, and other relevant programming languages.
· Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.
· Prior experience in a customer-facing technical support role is a plus resolving P1/P2 tickets in a close deadline.
· Hands-on experience with Oracle Fusion Middleware technologies, including Oracle SOA Suite, Oracle Service Bus, and ADF.
· Excellent communication skills, both written and verbal, to effectively interact with clients and team members.
· Oracle certifications in Fusion Middleware and OIC are highly desirable.
Good To Have Skills:
· Good to have functional knowledge of AR, AP, GL,CM, Expense, FA, Procurement side.
Key Responsibilities:
· Collaborate with clients to understand their technical requirements and challenges related to Oracle Fusion applications and Oracle Integration Cloud (OIC).
· Provide expert-level support and troubleshooting for technical issues, system outages, and integration bottlenecks in a timely and efficient manner.
· Diagnose and resolve complex technical problems related to Fusion applications, OIC integrations, interfaces, and extensions.
· Perform root cause analysis and implement preventive measures to avoid future technical glitches.
· Collaborate with cross-functional teams, including developers, functional consultants, and business analysts, to ensure seamless integration and functionality.
· Develop and maintain technical documentation, including troubleshooting guides, best practices, and solution implementation details.
· Participate in regular status meetings with clients to address support requests, provide updates, and offer recommendations for process improvement.
· Stay updated with the latest releases, patches, and updates related to Oracle Fusion applications and OIC.
Professional Attributes:
· Flexibility
· Willing to work in shifts
· Willing to learn attitude
· Work location: Chennai/WFH
CC++Execute full software development life cycle (SDLC)
Develop flowcharts, layouts and documentation to identify requirements and solutions
Write well-designed, testable code
Produce specifications and determine operational feasibility
Integrate software components into a fully functional software system
Develop software verification plans and quality assurance procedures
Document and maintain software functionality
Troubleshoot, debug and upgrade existing systems
Deploy programs and evaluate user feedback
Comply with project plans and industry standards
Ensure software is updated with latest features
Java
Spring Boot- Assist in project scoping and interact with users to gather requirements
- Must have skills: Java,Spring,SQL,Web App development
- Produce well-planned, well-structured, high-quality codes that have been independently unit tested
- Design, develop, implement and maintain multi-tier web based applications using Java, J2EE, Struts, MVC, Weblogic, XML, Spring, Hibernate, and Oracle, to support business requirements (angular will be advantage)
- Participate and contribute actively in the complete software development lifecycle, including performance analysis, design, development, and testing
- Ensure well designed, testable, efficient codes by performing unit testing with test cases and through rigorous integration testing of the entire application
- Ensure designs are in compliance with specifications
- Support users by developing design documentation and assistance tools
- Interact regularly with internal and external teams to address technical issues and provide appropriate solutions through debugging, research, and investigation
- Develop configuration tools for internal teams to further automate programming tasks that are repetitive
- Engage in and lead application performance tuning
Requirements:
- Graduate/Post Graduate degree in Computer Science, Engineering or a related subject
- Proven working experience in Java development, application of standard software development principles and designing and developing applications using Java EE platforms
- Experience in developing web applications using at least one popular web frameworks using MVC
- Object oriented analysis and design using common design patterns
- Able to respond to technical queries / requests from team members and customers
- Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc.)
- Excellent knowledge of Relational Databases, SQL and ORM technologies (Oracle, Hibernate)
- Experience in the Spring Framework
- Experience with test-driven development
The job is applicable only for Mumbai-based candidates.
Immediate/Digital Marketing agency Experience preferred.
Job description
We are looking for Digital Marketing professionals with a creative approach and unconventional thinking process.
- Conceptualizing, Managing, Moderating and Analysing Brand Pages and Ads on Facebook and Instagram, google on all Social Media Platforms.
- Developing Content Strategies for Promoting the Brand on Social Media Platforms like Facebook, Instagram
- Conducting online research for clients and competition.
- Developing Proposals and Pitches for Prospective clients
- Client Servicing
Skills Required:
- Must understand Social Media platforms
- First-hand experience in creating and using social media ads (FB+INSTA + Google)
- Ability to learn quickly
- Able to work in teams and ability to quickly adapt to the processes of ever-changing nature of the social media world
- Understanding of SEM- Google Adwords, basics of SEO, Social Media Marketing
- Minimum of 2 years experience managing clients in a digital ad agency. Digital Marketing Executives can apply.
- Great communication, presentation skills and client servicing skills
- Proactive and a self-starter
- Strategic thinker with hand on experience
Mode: Hybrid
Working days: 4 days a week WFO and 2 alternate Saturdays working from home
Time: 9:30am to 6:30pm or 10:00am to 7:00 pm
Office address : A 301, Kailash Business Park, Hiranandani gardens, Powai 400076
Jo
Role :
Act as the Lead ForgeRock developer / Analyst of the team to perform analysis, design and implementation tasks for our various platforms. Main accountabilities are:
- Work with different functional teams and managers
- Gathering Technical requirements from Business stakeholders
- Analyzing/Creating User Stories, Doing Story points estimations.
- Design and implement solutions across multiple platforms
- Producing high quality code with excellent test coverage
- Code reviews and effective code maintenance
- Analyze product requirements and breaking down into user stories and tasks, with the tech team
- Estimate and planning to assist with the development of the product roadmap
- Developing build, test, and deployment automation
- Research and development of potential new technologies
- Defining processes and standards within the team and contributing to the continuous improvement of the product development process
- Producing a high standard of technical documentation
- Understanding Backlogs and fixing support challenges
- Ability to provide technical expertise for new and ongoing initiatives to work with project stakeholder to come up most feasible technical solution.
- Identify, resolve, and/or escalate all issues that threaten the successful delivery of assigned initiatives.
- Support Junior developers and setting up local environments
Required
- Minimum 3 years’ experience in Identity and Access management (IAM) domain with expertise in one of IAM Products like ForgeRock or Oracle IAM:
- ForgeRock IAM products - FR AM, FR IDM, FR IG and FR DS
- Oracle IAM products – OAM, OIM, and OUD/OVD/OID
- Development experience on IAM platform (using Java Microservice, SpringBoot)
- Gathering Technical requirements from Business stakeholders
- Analyzing/Creating User Stories, Grooming with Story points estimations and Developing the code for them with team.
- Ability to research and troubleshoot ForgeRock. Experience with ForgeRock Backstage and support
- Experience in implementation and configuration of features like: MFA/ RBAC/ SAML/ OAUTH/ Federation etc. Frontend/workflow customization using Identity Experience Framework.
- Ability to act as ForgeRock champion in the identity domain. Engage on discussions on future of the platform.
- Strong experience on Full Stack development using JAVA SpringBoot (Web API/Microservices/ GraphQL) and Angular/ NodeJS / ReactJS and Spring MVC framework
- Understanding the requirement and development. Involved in End to End implementation.
- Skills with DevOps best practices including deployment automation tools, CI/CD pipelines.
- Experience of common DevOps platform tooling (chef, maven, jenkins, Puppet, Docker)
- Modern Agile and technology practices - to fit into the agile team cultures
- Written Unit test for components.
NodeJS (Node.js)
Express
React.js
MongoDBLooking to give a turboboost to your career? Acuments is a company working with top-notch clients across geographies. Over the years we've helped several startups build world-class products, many now successful companies. Our trophies include companies incubated by Barclays Accelerator, Techstars, some successful acquired. We have also worked with big names in our journey. We take immense pride in our client's success. We are in the process of developing several in-house products, and we'd need you to have complete ownership of the code you write.
Experience - 3+ Years of Industry experience.
Skills Needed -
- Understanding of vanilla JavaScript, events handling, DOM manipulation.
- Industry experience in React, Redux, Babel, Immutable.js Developing reusable, extensible, well-tested components. ES(6,7,8,9,10)
- Front-end development tools such as Babel, Webpack, NPM, Bower, Yarn
- Experience with test suites like Jasmine, Chai, Sinon, Jest.
- Database like MongoDB, MySQL, Postgres
- Caching libraries like Redis.
- Should be willing to benchmark the code to measure failure point.
- Translating designs and wireframes into high-quality code.
- Have demonstrable experience building highly scalable WebApp
- Should not be afraid to take an uncharted path, provided the problem demands an innovative approach
- Lastly, your code shouldn't make ESLint unhappy ;)
Hiring Process -
- Phone call explaining the Work/Company. You'd be gauged on your communication skills.
- You'd be given a small programming test. It'd be a do at home assignment.
Software Development Process
- Completely Agile with daily code deploys.
- Each feature/ticket would be peer-reviewed to make sure that the code adheres to industry best practices.
- We feel writing code is like writing poetry, it should be extremely beautiful, performant, pleasing to the eye.
What's in for you?
- Work for a product that has *real* users. Enough writing Hello World apps. We measure the impact of each feature using analytics. Your code could possibly give a good bump to the retention rate, MAU rate.
- You'll learn to write tests if you don't write it religiously now.
- You'll sometimes have to do benchmarking tests to prove your code is performant.
- Furthermore, you'll learn different stacks such as Serverless, NodeJS, Data Analytics, etc.
Job Perks
- Forever REMOTE
- Guaranteed Learning. You'd be an awesome programmer in a year than you'd ever imagine.
- Flexible work timings.
- We help your Idea take a test flight if there is a need in the market and you are passionate enough to burn the midnight oil.
- Annual Gym Membership subscription reimbursement up to 50% or INR 7,000.
- Purchase any self-help book on Company Account.
- We have a learning week every year when we take a deep dive to learn something that's trending and roll out a small POC very quickly.
- No corporate dress code. You wear what you want
Programming- Strong knowledge of liquid programming language
- Generate custom tailored Shopify theme and altering pre existing template.
- Act as Shopify expert, specializing in all facets of the ecommerce platform.
- Strong hands to Install & Customize new Shopify theme.
- Clear concept of HTML5, CSS3, javascript/Jquery.
- Knowledge in other ecommerce platform like Magento, woocommerce, BigCommerce will be preferred.
- Strong hands to Install & Customize new Shopify theme.
- Work experience on version control and source code management like GIT, Bitbucket.
- Strong ability in analysing and fixing bugs.
- Candidates should be Confident, self -motivated, who work well in team environments.
- Must be able to work with tight deadlines.
- Excellent communication skills required.
- Responsible for the development of the Shopify Plus platform, themes, liquid programming language and corresponding apps.
Python
DjangoJava
Javascript- 5+ years experience
- Previously managed a team
- Built & managed backend systems from scratch previously.
- Lead the core backend engineering team, including mentoring, coaching, architecture, devops, code review and software infrastructure
- Should be more proficient with Django.
- Work with the executive team to shape and execute the product roadmap
- Direct our team environment to achieve sprint deliverables and acceptance criteria
- Design and monitor metrics to assess product and infrastructure performance
- Hire, build and shape the team
JavaPythonJavascript
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Software Engineer, Memorres