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Locations

Pune

Experience

2 - 7 years

Salary

{{500000 / ('' == 'MONTH' ? 12 : 100000) | number}} - {{800000 / ('' == 'MONTH' ? 12 : 100000) | number}} {{'' == 'MONTH' ? '/mo' : 'lpa'}}

Skills

Customer Success
Customer Relationship Management (CRM)
Tech Support
Customer Retention
Client Servicing

Job description

Responsibilities: Own overall relationship with assigned clients, which include: Client Onboarding, Increasing adoption, ensuring retention, and satisfaction. Establish a trusted/strategic adviser relationship with each assigned client and drive the continued value of our product. Develop and nurture customers for advocacy. Work with clients, aid the customer in achieving their goals. Work to identify and/or develop upsell opportunities. Advocate customer needs/issues cross-departmentally. Requirements: Cheerful, Optimistic go-getters Learn-ability is more valued than skill set. Impeccable written and verbal communication skills. Self-starter and a good team player. Eager to learnt and execute the new processes for us. You want to help and provide the support to our customers.

About LiveHealth

LiveHealth is cloud based LIMS Software - Laboratory Information Management System Software for diagnostics centers and pathology lab at best price.

Founded

2013

Type

Product

Size

6-50 employees

Stage

Raised funding
View company

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