
š Job Opening: Cloud and Observability Engineer
š Location: Work From Office ā Gurgaon (Sector 43)
š Experience: 2+ Years
š¼ Employment Type: Full-Time
Role Overview:
As a Cloud and Observability Engineer, you will play a critical role in helping customers transition and optimize their monitoring and observability infrastructure. You'll be responsible for building high-quality extension packages for alerts, dashboards, and parsing rules using the organization Platform. Your work will directly impact the reliability, scalability, and efficiency of monitoring across cloud-native environments.
This is a work-from-office role requiring collaboration with global customers and internal stakeholders.
Key Responsibilities:
- Extension Delivery:
- Develop, enhance, and maintain extension packages for alerts, dashboards, and parsing rules to improve monitoring experience.
- Conduct in-depth research to create world-class observability solutions (e.g., for cloud-native and container technologies).
- Customer & Internal Support:
- Act as a technical advisor to both internal teams and external clients.
- Respond to queries, resolve issues, and incorporate feedback related to deployed extensions.
- Observability Solutions:
- Design and implement optimized monitoring architectures.
- Migrate and package dashboards, alerts, and rules based on customer environments.
- Automation & Deployment:
- Use CI/CD tools and version control systems to package and deploy monitoring components.
- Continuously improve deployment workflows.
- Collaboration & Enablement:
- Work closely with DevOps, engineering, and customer success teams to gather requirements and deliver solutions.
- Deliver technical documentation and training for customers.
Requirements:
- Professional Experience:
- Minimum 2 years in Systems Engineering, DevOps, or similar roles.
- Focus on monitoring, observability, and alerting tools.
- Cloud & Container Tech:
- Hands-on experience with AWS, Azure, or GCP.
- Experience with Kubernetes, EKS, GKE, or AKS.
- Cloud DevOps certifications (preferred).
- Observability Tools:
- Practical experience with at least two observability platforms (e.g., Prometheus, Grafana, Datadog, etc.).
- Strong understanding of alerting, dashboards, and infrastructure monitoring.
- Scripting & Automation:
- Familiarity with CI/CD, deployment pipelines, and version control.
- Experience in packaging and managing observability assets.
- Technical Skills:
- Working knowledge of PromQL, Grafana, and related query languages.
- Willingness to learn Dataprime and Lucene syntax.
- Soft Skills:
- Excellent problem-solving and debugging abilities.
- Strong verbal and written communication in English.
- Ability to work across US and European time zones as needed.
Why Join Us?
- Opportunity to work on cutting-edge observability platforms.
- Collaborate with global teams and top-tier clients.
- Shape the future of cloud monitoring and performance optimization.
- Growth-oriented, learning-focused environment.

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