Cybersecurity

REQUIREMENTS: • Candidate must possess excellent Customer Service and Customer Support Skills. • Must have excellent Communication skills, both written and verbal. • Strong Analytical skills to understand customer feedback and provide solutions. • Must have a strong commitment to Customer Satisfaction. • Should have knowledge about basic AI tools. • Bachelor’s degree in business administration, Marketing, Communications, or any related field is required. • Prior customer service experience is a plus. • Proficiency in Microsoft Office and CRM software preferred. Page 2 of 2 KEY RESPONSIBILITIES: ● Respond to customer queries and customers’ concerns. ● Provide support for data collection to enable Recovery of the account for end user. ● Maintain a deep understanding of client process and policies. ● Reproduce customer issues and escalate product bugs. ● Provide excellent customer service to our customers. ● You should be responsible for exhibiting capacity for critical thinking and analysis. ● Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.  

This is a full-time remote role for a Human Resources Executive at visitant.ai. The Human Resources Executive will be responsible for managing HR operations, employee relations, and HR policies. They will oversee various aspects of human resources management, ensure compliance with relevant regulations, and contribute to the overall HR strategy of the organization.

Qualifications

• Strong HR management skills
• Experience in HR operations
• Knowledge of employee relations
• Familiarity with HR policies and best practices
• Proficiency in human resources management
• Excellent communication and interpersonal skills
• Ability to work independently and remotely
• Experience in the field of HR is a plus
• Bachelor's degree in Human Resources, Business Administration, or related field

• Develop strategies that drive customers to the website
• Metrics Tracking & measure ROI.
• Use advanced metrics to measure the success of a marketing campaign
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Collaborate with internal teams to create landing pages and optimize user experience
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
• The candidate would need to be well versed with different types of organic as well as paid marketing
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.

Requirements:

• Good verbal and written communication skills and interpersonal skills required
• Software& Application learning abilities
• Any Graduation ( Technical will be preferred)
• Experience in a similar role or experience will be preferred
• Able to promptly answer & support related Phone calls, chats & Emails.
• Good knowledge of Microsoft excel and other tools

Roles & Responsibilities:

• Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
• To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
• Should be able to customers get to the root of their problems quickly.
• Following up with clients to ensure the problem is resolved
• Maintaining records of each phone call for future reference.
• Offering exceptional customer service and satisfaction.
• Ability to meet deadlines and prioritize tasks.
• Produce periodic reports of technical support operations to company management.
• Using remote desktop connections to provide immediate support.
• Raising tickets to the technical team as and when required to solve technical issues
• Properly escalate unresolved issues to appropriate internal teams like development and QA teams
• Creating support manuals for end uses for step by step guide for the features

Roles and Responsibilities:

• Analyze system requirements and prioritize tasks
• Write clean, scalable code using .NET programming languages
• Remain up to date with the terminology, concepts and best practices for coding mobile apps
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Review and refactor code
• Deploy fully functional applications
• Assist software personnel in handling project related work and other requirements
• Coordinate with other developers and team members
• Document development and operational procedures

Qualification:

• Bachelor’s Degree in Computer Science or Information Technology
• Familiarity with the .Net Core, ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• 2+ years of development experience using MVC, C# .NET
• In depth understanding of design patterns
• Strong exposure to SQL / MySQL, MS SQL Server
• Knowledge of JQuery, JavaScript, HTML5, Bootstrap, CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Knowledge of ReactJS, Angular is a plus
• Able to work well in a team setting

- Kindly mention the details which are mentioned below

Overall Experience:-

Current CTC:-

Expected CTC (If you are holding an offer please mention):-

Notice Period:-

Current Location:-

Responsibilities

1-Integration of user-facing elements developed by front-end developers

2-Build efficient, testable, and reusable PHP modules

3-Solve complex performance problems and architectural challenges

4-Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.

Skills and Qualifications

1-Strong knowledge of PHP web frameworks (such as Code igniter, Core PHP depending on your technology stack).

2-Understanding the fully synchronous behavior of PHP.

3-Understanding of MVC design patterns.

4-Basic understanding of front-end technologies, such as JavaScript, Jquery, Ajax, HTML5, and CSS3.

5-Knowledge of object oriented PHP programming.

6-Understanding accessibility and security compliance (Depending on the specific project)

7-Strong knowledge of the common PHP or web server exploits and their solutions.

8-User authentication and authorization between multiple systems, servers, and environments

9-Integration of multiple data sources and databases into one system.

10-Familiarity with limitations of PHP as a platform and its workarounds.

11-Creating database schemas that represent and support business processes

12-Familiarity with SQL/MySQL databases and their declarative query languages