
Job Title: DevOps Engineer
Location: Bangalore, Karnataka
Job Type: Full-time
Experience: 3-5 years
Notice Period: Immediate or within 15 days
About Us:
Wissen Technology is a dynamic and forward-thinking organization that thrives on innovation and excellence. We are looking for a talented DevOps Engineer passionate about Linux, networking, and cloud technologies to join our team. If you enjoy solving complex problems, automating everything, and working in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Linux Mastery: Utilize your solid understanding of Linux systems to manage, monitor, and maintain our infrastructure. Your expertise in Linux is crucial for ensuring system stability and performance. You are good at Linux troubleshooting of virtual machine resources like CPU and memory.
- Networking Proficiency: Leverage your networking knowledge to design, deploy, and troubleshoot network infrastructure, ensuring secure and efficient communication between systems and services.
- Cloud Management: Working knowledge of cloud technologies (Azure, AWS, GCP) and Kubernetes to deploy, manage, and scale our services. Your role will involve ensuring our cloud infrastructure is reliable, cost-effective, and scalable.
- Automation and Scripting: Ability to automate smaller repetitive tasks either in Unix shell script or Python. Develop and maintain CI/CD pipelines using tools like Jenkins and Argo to automate deployments and improve our software delivery process. Automate repetitive tasks to streamline operations and improve efficiency.
- Collaboration: Work closely with development teams to ensure smooth integration of new software and services. Provide guidance on best practices for system architecture and deployment.
Qualifications:
- Mandatory: Strong understanding of Linux and Unix systems.
- Networking: Solid knowledge of networking concepts, including DNS, TCP/IP, VPN, firewalls, and load balancing.
- Cloud: Experience with at least one major cloud platform (AWS, Azure, GCP) and Kubernetes.
- Strong scripting skills (Bash, Python, etc.) are highly desirable.
- Familiarity with containerization technologies like Docker and Kubernetes is a bonus.
- Experience with automation tools like Ansible, Puppet, or Chef is a plus.
- Excellent problem-solving skills and the ability to work in a fast-paced environment.
Why Join Us:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and inclusive work environment.
- Work with cutting-edge technologies and a talented team.

About Wissen Technology
About
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Connect with the team
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Job Title: Sr Dev Ops Engineer
Location: Bengaluru- India (Hybrid work type)
Reports to: Sr Engineer manager
About Our Client :
We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure
About the role : We're looking for a passionate DevOps Engineer to optimize our software delivery and infrastructure. You'll build and maintain CI/CD pipelines for our microservices, automate infrastructure, and ensure our systems are reliable, scalable, and secure. If you thrive on enhancing performance and fostering operational excellence, this role is for you.
What You'll Do 🛠️
- Cloud Platform Management: Administer and optimize AWS resources, ensuring efficient billing and cost management.
- Billing & Cost Optimization: Monitor and optimize cloud spending.
- Containerization & Orchestration: Deploy and manage applications and orchestrate them.
- Database Management: Deploy, manage, and optimize database instances and their lifecycles.
- Authentication Solutions: Implement and manage authentication systems.
- Backup & Recovery: Implement robust backup and disaster recovery strategies, for Kubernetes cluster and database backups.
- Monitoring & Alerting: Set up and maintain robust systems using tools for application and infrastructure health and integrate with billing dashboards.
- Automation & Scripting: Automate repetitive tasks and infrastructure provisioning.
- Security & Reliability: Implement best practices and ensure system performance and security across all deployments.
- Collaboration & Support: Work closely with development teams, providing DevOps expertise and support for their various application stacks.
What You'll Bring 💼
- Minimum of 4 years of experience in a DevOps or SRE role.
- Strong proficiency in AWS Cloud, including services like Lambda, IoT Core, ElastiCache, CloudFront, and S3.
- Solid understanding of Linux fundamentals and command-line tools.
- Extensive experience with CI/CD tools, GitLab CI.
- Hands-on experience with Docker and Kubernetes, specifically AWS EKS.
- Proven experience deploying and managing microservices.
- Expertise in database deployment, optimization, and lifecycle management (MongoDB, PostgreSQL, and Redis).
- Experience with Identity and Access management solutions like Keycloak.
- Experience implementing backup and recovery solutions.
- Familiarity with optimizing scaling, ideally with Karpenter.
- Proficiency in scripting (Python, Bash).
- Experience with monitoring tools such as Prometheus, Grafana, AWS CloudWatch, Elastic Stack.
- Excellent problem-solving and communication skills.
Bonus Points ➕
- Basic understanding of MQTT or general IoT concepts and protocols.
- Direct experience optimizing React.js (Next.js), Node.js (Express.js, Nest.js) or Python (Flask) deployments in a containerized environment.
- Knowledge of specific AWS services relevant to application stacks.
- Contributions to open-source projects related to Kubernetes, MongoDB, or any of the mentioned frameworks.
- AWS Certifications (AWS Certified DevOps Engineer, AWS Certified Solutions Architect, AWS Certified SysOps Administrator, AWS Certified Advanced Networking).
Why this role:
•You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.
About the Role
We are seeking an accomplished DevOps Lead with 12+ years of experience in cloud infrastructure, automation, Blockchain, and CI/CD processes. The DevOps Lead will play a pivotal role in architecting scalable cloud environments, driving automation, ensuring secure deployments, and enabling efficient software delivery pipelines. The role involves working with AWS, Huawei Cloud, Kubernetes, Terraform, blockchain-based infrastructure, and modern DevOps toolchains while providing leadership, technical guidance, and client-facing communication.
Key Responsibilities
Leadership & Team Management
● Lead, mentor, and grow a team of DevOps engineers, setting technical direction and ensuring adherence to best practices.
● Facilitate collaboration across engineering, QA, security, and blockchain development teams.
● Act as the primary technical liaison with clients, managing expectations, requirements, and solution delivery.
Infrastructure Automation & Management
● Architect, implement, and manage infrastructure as code (IaC) using Terraform across multi-cloud environments.
● Standardize environments across AWS, Digital Ocean, Huawei Cloud with a focus on scalability, reliability, and security.
● Manage provisioning, scaling, monitoring, and cost optimization of infrastructure resources.
CI/CD & Automation
● Build, maintain, and optimize CI/CD pipelines supporting multiple applications and microservices.
● Integrate automated testing, static code analysis, and security scans into the pipelines.
● Implement blue-green / canary deployments and ensure zero downtime release strategies.
● Promote DevSecOps by embedding security policies into every phase of the delivery pipeline.
Containerization & Orchestration
● Deploy, manage, and monitor applications on Kubernetes clusters (EKS, CCE, or equivalent).
● Utilize Helm charts, Kustomize, and operators for environment consistency.
● Optimize container performance and manage networking, storage, and secrets.
Monitoring, Logging & Incident Response
● Implement and manage monitoring and alerting solutions (Prometheus, Grafana, ELK, CloudWatch, Loki).
● Define SLOs, SLIs, and SLAs for production systems.
● Lead incident response, root cause analysis, and implement preventative measures.
Governance, Security & Compliance
● Implement best practices for secrets management, key rotation, and role-based access control.
● Integrate vulnerability scanning and security audits into pipelines.
Required Skills & Qualifications
● 12+ years of experience in DevOps, with at least 5+ years in a lead capacity.
● Proven expertise with Terraform and IaC across multiple environments.
● Strong hands-on experience with AWS and Huawei Cloud infrastructure services.
● Deep expertise in Kubernetes cluster administration, scaling, monitoring, and networking.
● Advanced experience designing CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, or similar.
● Solid background in automated deployments, configuration management, and version control (Git, Ansible, Puppet, or Chef).
● Strong scripting and automation skills (Python, Bash, Go, or similar).
● Proficiency with monitoring/observability tools (Prometheus, Grafana, ELK, CloudWatch, Datadog).
● Strong understanding of blockchain infrastructure, node operations, staking setups, and deployment automation.
● Knowledge of container security, network policies, and zero-trust principles.
● Excellent communication, client handling, and stakeholder management skills with proven ability to present complex DevOps concepts to non-technical audiences.
● Ability to design and maintain highly available, scalable, and fault-tolerant systems in production environments.
We are seeking an experienced Operations Lead to drive operational excellence and lead a dynamic team in our fast-paced environment. The ideal candidate will combine strong technical expertise in Python with proven leadership capabilities to optimize processes, ensure system reliability, and deliver results.
Key Responsibilities
- Team & stakeholder leadership - Lead 3-4 operations professionals and work cross-functionally with developers, system administrators, quants, and traders
- DevOps automation & deployment - Develop deployment pipelines, automate configuration management, and build Python-based tools for operational processes and system optimization
- Technical excellence & standards - Drive code reviews, establish development standards, ensure regional consistency with DevOps practices, and maintain technical documentation
- System operations & performance - Monitor and optimize system performance for high availability, scalability, and security while managing day-to-day operations
- Incident management & troubleshooting - Coordinate incident response, resolve infrastructure and deployment issues, and implement automated solutions to prevent recurring problems
- Strategic technical leadership - Make infrastructure decisions, identify operational requirements, design scalable architecture, and stay current with industry best practices
- Reporting & continuous improvement - Report on operational metrics and KPIs to senior leadership while actively contributing to DevOps process improvements
Qualifications and Experience
- Bachelor's degree in Computer Science, Engineering, or related technical field
- Proven experience of at least 5 years as a Software Engineer including at least 2 years as a DevOps Engineer or similar role, working with complex software projects and environments.
- Excellent knowledge with cloud technologies, containers and orchestration.
- Proficiency in scripting and programming languages such as Python and Bash.
- Experience with Linux operating systems and command-line tools.
- Proficient in using Git for version control.
Good to Have
- Experience with Nagios or similar monitoring and alerting systems
- Backend and/or frontend development experience for operational tooling
- Previous experience working in a trading firm or financial services environment
- Knowledge of database management and SQL
- Familiarity with cloud platforms (AWS, Azure, GCP)
- Experience with DevOps practices and CI/CD pipelines
- Understanding of network protocols and system administration
Why You’ll Love Working Here
We’re a team that hustles—plain and simple. But we also believe life outside work matters. No cubicles, no suits—just great people doing great work in a space built for comfort and creativity.
Here’s what we offer:
💰 Competitive salary – Get paid what you’re worth.
🌴 Generous paid time off – Recharge and come back sharper.
🌍 Work with the best – Collaborate with top-tier global talent.
✈️ Adventure together – Annual offsites (mostly outside India) and regular team outings.
🎯 Performance rewards – Multiple bonuses for those who go above and beyond.
🏥 Health covered – Comprehensive insurance so you’re always protected.
⚡ Fun, not just work – On-site sports, games, and a lively workspace.
🧠 Learn and lead – Regular knowledge-sharing sessions led by your peers.
📚 Annual Education Stipend – Take any external course, bootcamp, or certification that makes you better at your craft.
🏋️ Stay fit – Gym memberships with equal employer contribution to keep you at your best.
🚚 Relocation support – Smooth move? We’ve got your back.
🏆 Friendly competition – Work challenges and extracurricular contests to keep things exciting.
We work hard, play hard, and grow together. Join us.
(P.S. We hire for talent, not pedigree—but if you’ve worked at a top tech co or fintech startup, we’d love to hear how you’ve shipped great products.)
● Auditing, monitoring and improving existing infrastructure components of highly available and scaled
product on cloud with Ubuntu servers
● Running daily maintenance tasks and improving it with possible automation
● Deploying new components, server and other infrastructure when needed
● Coming up with innovative ways to automate tasks
● Working with telecom carriers and getting rates and destinations and update regularly on the system
● Working with Docker containers, Tinc, Iptables, HAproxy, ETCD, mySQL, mongoDB, CouchDB and
ansible
You would be bringing below skills to our team :
● Expertise with Docker containers and its networking, Tinc, Iptables, HAproxy, ETCD, and ansible
● Extensive experience with setup, maintenance, monitoring, backup and replication with mySQL
● Expertise with the Ubuntu servers and its OS and server level networking
● Good experience of working with mongoDB, CouchDB
● Good with the networking tools
● Open Source server monitoring solutions like nagios, Zabbix etc.
● Worked on highly scaled, distributed applications running on the Datacenter Ubuntu VPS instances
● Innovative and out of box thinker with multitasking skills working in a small team efficiently
● Working Knowledge of any scripting languages like bash, node or python
● It would be an advantage if have experience with the calling platforms like FreeSWITCH, OpenSIPS or
Kamailio and have basic knowledge of SIP protocol
Job description
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software security policies and enhancements to security on existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.
Responsibilities
- Consulting with management on the operational requirements of software solutions.
- Contributing expertise on information system options, risk, and operational impact.
- Mentoring junior software developers in gaining experience and assuming DevOps responsibilities.
- Managing the installation and configuration of solutions.
- Collaborating with developers on software requirements, as well as interpreting test stage data.
- Developing interface simulators and designing automated module deployments.
- Completing code and script updates, as well as resolving product implementation errors.
- Overseeing routine maintenance procedures and performing diagnostic tests.
- Documenting processes and monitoring performance metrics.
- Conforming to best practices in network administration and cybersecurity.
Qualifications
- Minimum of 2 years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS.
- Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure.
- Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins.
- Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms.
- Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team.
- Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status.
- Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis.
- Interface with developers and triage SQL queries that need to be executed in production environments.
- Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability.
- Minimum 2 years’ experience in Ansible.
- Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
- Must have had prior experience automating deployments to production and lower environments.
- Experience with APM tools like New Relic and log management tools.
- Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS.
- Essential Functions System Architecture Process Design and Implementation
- Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
- Establishing and enforcing systems monitoring tools and standards
- Establishing and enforcing Risk Assessment policies and standards
- Establishing and enforcing Escalation policies and standards
We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.
Job Description:
- Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
- Experience interacting with customer.
- Excellent communication.
- Hands-on in creating and managing Jenkins job, Groovy scripting.
- Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
- Experience in Maven.
- Experience in scripting languages like Bash, Powershell, Python.
- Experience in automation tools like Terraform, Ansible, Chef, Puppet.
- Excellent troubleshooting skills.
- Experience in Docker and Kuberneties with creating docker files.
- Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.
DevOps Engineer
Notice Period: 45 days / Immediate Joining
Banyan Data Services (BDS) is a US-based Infrastructure services Company, headquartered in San Jose, California, USA. It provides full-stack managed services to support business applications and data infrastructure. We do provide the data solutions and services on bare metal, On-prem, and all Cloud platforms. Our engagement service is built on the DevOps standard practice and SRE model.
We are looking for a DevOps Engineer to help us build functional systems that improve customer experience. we offer you an opportunity to join our rocket ship startup, run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer, that address next-gen data evolution challenges. Candidates who are willing to use their experience in areas directly related to Infrastructure Services, Software as Service, and Cloud Services and create a niche in the market.
Key Qualifications
· 4+ years of experience as a DevOps Engineer with monitoring, troubleshooting, and diagnosing infrastructure systems.
· Experience in implementation of continuous integration and deployment pipelines using Jenkins, JIRA, JFrog, etc
· Strong experience in Linux/Unix administration.
· Experience with automation/configuration management using Puppet, Chef, Ansible, Terraform, or other similar tools.
· Expertise in multiple coding and scripting languages including Shell, Python, and Perl
· Hands-on experience Exposure to modern IT infrastructure (eg. Docker swarm/Mesos/Kubernetes/Openstack)
· Exposure to any of relation database technologies MySQL/Postgres/Oracle or any No-SQL database
· Worked on open-source tools for logging, monitoring, search engine, caching, etc.
· Professional Certificates in AWS or any other cloud is preferable
· Excellent problem solving and troubleshooting skills
· Must have good written and verbal communication skills
Key Responsibilities
Ambitious individuals who can work under their own direction towards agreed targets/goals.
Must be flexible to work on the office timings to accommodate the multi-national client timings.
Will be involved in solution designing from the conceptual stages through development cycle and deployments.
Involve development operations & support internal teams
Improve infrastructure uptime, performance, resilience, reliability through automation
Willing to learn new technologies and work on research-orientated projects
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
Scope and deliver solutions with the ability to design solutions independently based on high-level architecture.
Independent thinking, ability to work in a fast-paced environment with creativity and brainstorming
http://www.banyandata.com" target="_blank">www.banyandata.com
Senior Devops Engineer
Who are we?
Searce is a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering, AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to cloud.
What do we believe?
- Best practices are overrated
- Implementing best practices can only make one n ‘average’ .
- Honesty and Transparency
- We believe in naked truth. We do what we tell and tell what we do.
- Client Partnership
- Client - Vendor relationship: No. We partner with clients instead.
- And our sales team comprises 100% of our clients.
How do we work?
It’s all about being Happier first. And rest follows. Searce work culture is defined by HAPPIER.
- Humble: Happy people don’t carry ego around. We listen to understand; not to respond.
- Adaptable: We are comfortable with uncertainty. And we accept changes well. As that’s what life's about.
- Positive: We are super positive about work & life in general. We love to forget and forgive. We don’t hold grudges. We don’t have time or adequate space for it.
- Passionate: We are as passionate about the great street-food vendor across the street as about Tesla’s new model and so on. Passion is what drives us to work and makes us deliver the quality we deliver.
- Innovative: Innovate or Die. We love to challenge the status quo.
- Experimental: We encourage curiosity & making mistakes.
- Responsible: Driven. Self motivated. Self governing teams. We own it.
Are you the one? Quick self-discovery test:
- Love for cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
- Passion for sales: When was the last time you went at a remote gas station while on vacation, and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
- Compassion for customers: You listen more than you speak. When you do speak, people feel the need to listen.
- Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on cloud ?
Introduction
When was the last time you thought about rebuilding your smart phone charger using solar panels on your backpack OR changed the sequencing of switches in your bedroom (on your own, of course) to make it more meaningful OR pointed out an engineering flaw in the sequencing of traffic signal lights to a fellow passenger, while he gave you a blank look? If the last time this happened was more than 6 months ago, you are a dinosaur for our needs. If it was less than 6 months ago, did you act on it? If yes, then let’s talk.
We are quite keen to meet you if:
- You eat, dream, sleep and play with Cloud Data Store & engineering your processes on cloud architecture
- You have an insatiable thirst for exploring improvements, optimizing processes, and motivating people.
- You like experimenting, taking risks and thinking big.
3 things this position is NOT about:
- This is NOT just a job; this is a passionate hobby for the right kind.
- This is NOT a boxed position. You will code, clean, test, build and recruit & energize.
- This is NOT a position for someone who likes to be told what needs to be done.
3 things this position IS about:
- Attention to detail matters.
- Roles, titles, ego does not matter; getting things done matters; getting things done quicker & better matters the most.
- Are you passionate about learning new domains & architecting solutions that could save a company millions of dollars?
Roles and Responsibilities
This is an entrepreneurial Cloud/DevOps Lead position that evolves to the Director- Cloud engineering .This position requires fanatic iterative improvement ability - architect a solution, code, research, understand customer needs, research more, rebuild and re-architect, you get the drift. We are seeking hard-core-geeks-turned-successful-techies who are interested in seeing their work used by millions of users the world over.
Responsibilities:
- Consistently strive to acquire new skills on Cloud, DevOps, Big Data, AI and ML technologies
- Design, deploy and maintain Cloud infrastructure for Clients – Domestic & International
- Develop tools and automation to make platform operations more efficient, reliable and reproducible
- Create Container Orchestration (Kubernetes, Docker), strive for full automated solutions, ensure the up-time and security of all cloud platform systems and infrastructure
- Stay up to date on relevant technologies, plug into user groups, and ensure our client are using the best techniques and tools
- Providing business, application, and technology consulting in feasibility discussions with technology team members, customers and business partners
- Take initiatives to lead, drive and solve during challenging scenarios
Requirements:
- 3 + Years of experience in Cloud Infrastructure and Operations domains
- Experience with Linux systems, RHEL/CentOS preferred
- Specialize in one or two cloud deployment platforms: AWS, GCP, Azure
- Hands on experience with AWS services (EC2, VPC, RDS, DynamoDB, Lambda)
- Experience with one or more programming languages (Python, JavaScript, Ruby, Java, .Net)
- Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
- Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef
- Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)
- Deep experience in customer facing roles with a proven track record of effective verbal and written communications
- Dependable and good team player
- Desire to learn and work with new technologies
Key Success Factors
- Are you
- Likely to forget to eat, drink or pee when you are coding?
- Willing to learn, re-learn, research, break, fix, build, re-build and deliver awesome code to solve real business/consumer needs?
- An open source enthusiast?
- Absolutely technology agnostic and believe that business processes define and dictate which technology to use?
- Ability to think on your feet, and follow-up with multiple stakeholders to get things done
- Excellent interpersonal communication skills
- Superior project management and organizational skills
- Logical thought process; ability to grasp customer requirements rapidly and translate the same into technical as well as layperson terms
- Ability to anticipate potential problems, determine and implement solutions
- Energetic, disciplined, with a results-oriented approach
- Strong ethics and transparency in dealings with clients, vendors, colleagues and partners
- Attitude of ‘give me 5 sharp freshers and 6 months and I will rebuild the way people communicate over the internet.
- You are customer-centric, and feel strongly about building scalable, secure, quality software. You thrive and succeed in delivering high quality technology products in a growth environment where priorities shift fast.
- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship.
- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.
- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.
Responsibilities :
- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).
- Provide level-3 technical support on your customer's most complex issues
- Lead implementation of low-level security controls in Cloud environments, for services, server and containers
- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.
- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.
- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.
- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.
- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.
- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.
- Be team-oriented, but with a bias towards action to get things done for your customers.
Requirements : Strong cloud security knowledge & experience including :
- End-to-end enterprise security processes
- Cloud security - cloud migrations & shift in security requirements, tooling & approach
- Hands-on DevOps, DevSecOps architecture & automation (critical)
- 4+ years experience in security consulting and project/program management serving cybersecurity customers.
- Complex, level 3 technical support
- Remotely diagnosing & resolving DevSecOps issues in customer environments
- Interacting with CloudPassage Engineering team with customer issue reproduction
- Experience working in a security SaaS company in a startup environment.
- Experience working with Executive and C-Level teams.
- Ability to build and maintain strong relationships with internal and external constituents.
- Excellent organization, project management, time management, and communication skills.
- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
- Analytical both quantitatively and qualitatively.
- Excellent verbal and written communication skills.
- Security certifications (Security +, CISSP, etc.).
Expert Technical Skills :
- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.
- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.
- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.
Proficient Technical Skills :
- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).
- CI/CD processes and environments.
Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.
Must-Have’s:
- Hands-on DevOps (Git, Ansible, Terraform, Jenkins, Python/Ruby)
Job Description:
- Knowledge on what is a DevOps CI/CD Pipeline
- Understanding of version control systems like Git, including branching and merging strategies
- Knowledge of what is continuous delivery and integration tools like Jenkins, Github
- Knowledge developing code using Ruby or Python and Java or PHP
- Knowledge writing Unix Shell (bash, ksh) scripts
- Knowledge of what is automation/configuration management using Ansible, Terraform, Chef or Puppet
- Experience and willingness to keep learning in a Linux environment
- Ability to provide after-hours support as needed for emergency or urgent situations
Nice to have’s:
- Proficient with container based products like docker and Kubernetes
- Excellent communication skills (verbal and written)
- Able to work in a team and be a team player
- Knowledge of PHP, MySQL, Apache and other open source software
- BA/BS in computer science or similar










