Azure Cloud Intern

Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)

Role Overview:

We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).

The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.

⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.

Key Responsibilities:

• Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
• Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
• Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
• Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
• Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
• Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
• Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
• Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
• Mentor junior developers and contribute to platform documentation, review processes, and governance best practices

Required Skills & Experience:

• 5+ years of ServiceNow development experience, with a minimum of:
• 2+ years in ServiceNow TSM (preferred)
• Or CSM module experience with telecom domain projects
• Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
• Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
• Hands-on experience with:
• CMDB and CSDM modeling for telecom services
• Incident, Change, Problem, Case Management workflows
• Service Portals, Business Rules, Client Scripts, UI Policies
• Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
• Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
• Knowledge of ITIL processes and best practices for support and service delivery

Preferred Qualifications:

• ServiceNow Certifications:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist – TSM or CSM
• Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
• Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
• Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder

⚠️ Important Candidate Evaluation Notes:

• Candidates must demonstrate hands-on experience in:
• TSM or CSM in a telecom setting
• CMDB development and customization
• Scripting and API development (evaluated during technical screening)
• Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward

You will:

• Collaborate with the I-Stem Voice AI team and CEO to design, build and ship new agent capabilities
• Develop, test and refine end-to-end voice agent models (ASR, NLU, dialog management, TTS)
• Stress-test agents in noisy, real-world scenarios and iterate for improved robustness and low latency
• Research and prototype cutting-edge techniques (e.g. robust speech recognition, adaptive language understanding)
• Partner with backend and frontend engineers to seamlessly integrate AI components into live voice products
• Monitor agent performance in production, analyze failure cases, and drive continuous improvement
• Occasionally demo our Voice AI solutions at industry events and user forums

You are:

• An AI/Software Engineer with hands-on experience in speech-centric ML (ASR, NLU or TTS)
• Skilled in building and tuning transformer-based speech models and handling real-time audio pipelines
• Obsessed with reliability: you design experiments to push agents to their limits and root-cause every error
• A clear thinker who deconstructs complex voice interactions from first principles
• Passionate about making voice technology inclusive and accessible for diverse users
• Comfortable moving fast in a small team, yet dogged about code quality, testing and reproducibility

CSTech Infosolutions Private Limited has been a web design and development studio in business since 2003. As a website design studio, we have provided solutions to businesses of all sizes, whether freelancers, SMEs, or corporates. Our clients range from government agencies to private companies and startups.

Selected intern's day-to-day responsibilities include:

1. Handle on-page and off-page SEO activities.

2. Perform keyword research to optimize existing content and uncover new opportunities.

3. Handle link development tasks for websites to get the website in top positions in search engines.

4. Promote websites/services with the help of available social media sites.

5. Provide SEO analysis and recommendations in coordination with elements and structure of websites and the web.

6. Communicate and coordinate with subject matter experts, content/marketing managers, webmaster, and technology team to ensure SEO friendliness of the website/content.

7. Timely report generation to present metric for month-on-month comparison of efforts versus.

8. Plan and write the SEO strategy.

9. Provide ongoing client support for SEO strategy.

10. Being up-to-date with the latest SEO initiatives in the market.

About JustCall-

JustCall is a VC backed, award winning anytime, anywhere, any device phone system for sales and support teams.  Trusted by 6000 customers globally including Domino’s, Google, Walmart, Jaguar, Cloud Kitchens, AIG. It takes seconds to get phone numbers in 70 countries and start making or receiving calls. Companies around the globe use JustCall to build stronger relationships with their customers and change the way they do business

About Role & You :-

• Should be Passionate about SEO and its contribution in growing a business

• Have 2 years of experience in handling end-to-end SEO for a brand or clients

• Ability to operate individually and with a team

• In-depth expertise in configuring & managing all aspects of Google Analytics & Google Tag Manager

• In-depth expertise in utilizing tools across technical audit, on-page, keyword research, content analysis, rank tracking & link building

• Ability to partner with Content Marketing team to develop content strategies for search opportunity, keyword analysis, and audience intent

• Ability to communicate effectively with various teams, internal & external stakeholders about the strategy, on-going execution & reporting of key metrics

• Ability to operate with minimal supervision

• Ability to keep a keen eye on competition & industry

• Ability to work with external vendors from a content & link building perspective

• Build relationships with publishers relevant to our business 

• Proven experience in B2B or SAAS or E-commerce or Agency would be an added advantage

• Knowledge in conversion, and online customer acquisition

• Keep abreast of SEO trends, algorithm updates, and best practices

We Anju Siima Technologies Private Limited. are hiring a self motivated React Native Developer urgently. You must have working knowledge of React Native, Redux with API integrations

Responsibilities:

• Design and build mobile applications for Android & iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organisation and automation

Key Skills:

• React Native, Redux, ReactJS
• Web service integration (SOAP, REST, JSON, XML)
• HTML5, CSS, and JavaScript experience is an added advantage

Expectations:

• Strong fundamentals of programming
• Ability to internalise concepts and create fully functional and user-friendly applications independently
• Ambitious, patient & truly committed to creating excellent mobile applications
• Love for challenges and talking to new people
• Ability to work in teams and communicate effectively
• Ability to learn and grow
• Great attention to detail and lots of energy

Experience:1-3 years of experience developing mobile apps on React Native. Having multiple android/iOS apps in the portfolio is an added advantage.

Location : Andheri East

Experience : 1-3 years

Notice Period : Immediate - 15 days

Responsibilities : 

1. Integrate the design into high-quality code. 

2. Ensure the performance, quality, and responsiveness of the application. 

3. Identify and correct bottlenecks and fix bugs. 

4. Work along-side other developers working on different platforms for the Application.

Therefore, a commitment to collaborative problem solving, design implementation, and creating quality products is essential.

Skills Required : 

1. Minimum 1 year of experience in iOS Application Development.

2. Proficient with iOS SDK, Swift, and Cocoa Touch. 

3. Understanding of Apple's design principles and interface guidelines. 

4. Must have already deployed at least one app on AppStore. 

5. Working knowledge of Web Services & REST (JSON) APIs, SQLite, Google API Integration, Firebase. 

6. Familiarity with cloud message APIs and push notifications. 

7. Experience with third-party libraries and APIs. 

8. Strong mobile UI design and implementation experience. 

9. Understanding of code versioning tools.