Network Engineer - Fresher

JOB DETAILS:

- Job Title: Senior Business Analyst

- Industry: Ride-hailing

- Experience: 4-7 years

- Working Days: 5 days/week

- Work Mode: ONSITE

- Job Location: Bangalore

- CTC Range: Best in Industry

Required Skills: Data Visualization, Data Analysis, Strong in Python and SQL, Cross-Functional Communication & Stakeholder Management

Criteria:

1. Candidate must have 4–7 years of experience in analytics / business analytics roles.

2. Candidate must be currently based in Bangalore only (no relocation allowed).

3. Candidate must have hands-on experience with Python and SQL.

4. Candidate must have experience working with databases/APIs (Mongo, Presto, REST or similar).

5. Candidate must have experience building dashboards/visualizations (Tableau, Metabase or similar).

6. Candidate must be available for face-to-face interviews in Bangalore.

7. Candidate must have experience working closely with business, product, and operations teams.

Description

Job Responsibilities:

● Acquiring data from primary/secondary data sources like mongo/presto/Rest APIs.

● Candidate must have strong hands-on experience in Python and SQL.

● Build visualizations to communicate data to key decision-makers and preferably familiar with building interactive dashboards in Tableau/Metabase

● Establish relationship between output metric and its drivers in order to identify critical drivers and control the critical drivers so as to achieve the desired value of output metric

● Partner with operations/business teams to consult, develop and implement KPIs, automated reporting/process solutions, and process improvements to meet business needs

● Collaborating with our business owners + product folks and perform data analysis of experiments and recommend the next best action for the business. Involves being embedded into business decision teams for driving faster decision making

● Collaborating with several functional teams within the organization and use raw data and metrics to back up assumptions, develop hypothesis/business cases and complete root cause analyses; thereby delivering output to business users

Job Requirements:

● Undergraduate and/or graduate degree in Math, Economics, Statistics, Engineering, Computer Science, or other quantitative field.

● Around 4-6 years of experience being embedded in analytics and adjacent business teams working as analyst aiding decision making

● Proficiency in Excel and ability to structure and present data in creative ways to drive insights

● Some basic understanding of (or experience in) evaluating financial parameters like return-on-investment (ROI), cost allocation, optimization, etc. is good to have

👉 ● Candidate must have strong hands-on experience in Python and SQL.

What’s there for you?

● Opportunity to understand the overall business & collaborate across all functional departments

● Prospect to disrupt the existing mobility industry business models (ideate, pilot, monitor & scale)

● Deal with the ambiguity of decision making while balancing long-term/strategic business needs and short-term/tactical moves

● Full business ownership working style which translates to freedom to pick problem statements/workflow and self-driven culture

Job Title: Incident Manager – Fault Management

Function: Incident, Problem & Change Management

Department: NOC Operations / Command Centre / Service Operations

Experience: 6–10 Years

Employment Type: Full-Time

Shift: 24x7 Rotational (as per business requirement)

Location: Gurgaon / Mumbai / Pune (or as per project needs)

Job Summary

We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.

The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.

Key Responsibilities

Incident Management

• Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
• Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
• Ensure timely incident detection, logging, categorization, prioritization, and resolution.
• Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
• Provide regular incident status updates to customers, management, and stakeholders.
• Ensure proper incident documentation, closure notes, and audit readiness.

Fault Management & Monitoring

• Oversee proactive fault detection through NOC monitoring tools.
• Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
• Coordinate with L2/L3 engineering teams for fault isolation and resolution.
• Identify recurring faults and initiate preventive actions.

Problem Management

• Lead Root Cause Analysis (RCA) for recurring and major incidents.
• Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
• Maintain problem records and trend analysis to reduce repeat incidents.
• Work closely with engineering and vendors to drive permanent fixes.

Change Management

• Govern changes to production environments to minimize risk.
• Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
• Participate in CAB (Change Advisory Board) meetings.
• Ensure changes are executed as per approved windows with pre/post validation.
• Track change-related incidents and drive improvement actions.

Stakeholder & Vendor Coordination

• Act as a single point of contact during service-impacting events.
• Coordinate with internal teams, service providers, OEMs, and vendors.
• Manage customer communication during outages and critical events.
• Escalate issues appropriately to senior management when required.

Governance, Reporting & Continuous Improvement

• Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
• Monitor and improve operational KPIs and SLA performance.
• Drive process improvements aligned with ITIL best practices.
• Maintain SOPs, runbooks, escalation matrices, and communication templates.
• Support audits, compliance reviews, and regulatory requirements (if applicable).

Required Skills & Competencies

Technical & Process Skills

• Strong expertise in ITIL Incident, Problem, and Change Management.
• Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
• Good understanding of infrastructure domains:
• Network (LAN/WAN/SD-WAN)
• Security (Firewalls, SOC coordination)
• Data Center / Cloud (basic understanding)
• Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
• Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.

Soft Skills

• Strong leadership and decision-making abilities during high-pressure situations.
• Excellent verbal and written communication skills.
• Strong stakeholder and customer management capability.
• Analytical mindset with attention to detail.
• Ability to work independently and in cross-functional teams.

Education & Certifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field.
• ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
• PMP / PRINCE2 / Agile certifications are advantageous.

Experience

• 6–10 years of experience in Incident / Problem / Change Management roles.
• Prior experience handling Major Incidents in 24x7 operations environments.
• Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.

Key Performance Indicators (KPIs)

• Incident response and resolution times.
• SLA and availability compliance.
• Reduction in repeat incidents.
• Quality and timeliness of RCA reports.
• Change success rate and reduction in change-related incidents.

The RPA Business Analyst will play a key role in analysing banking processes to identify opportunities for automation and optimization using Robotic Process Automation (RPA) tools. With experience in the banking domain, the candidate will collaborate with stakeholders, gather requirements, document processes, and work closely with RPA developers to design, implement, and improve automated workflows.

Job Title: Service Engineer – CNC Bending Machine

Location: Ahmedabad

Experience: 1–3 Years

Qualification: ITI / Diploma / Degree in Mechanical Engineering

Salary: 15k to 20k

Job Summary

We are seeking a skilled and dedicated Service Engineer (CNC Bending Machine) responsible for installation, servicing, troubleshooting, and preventive maintenance of CNC bending machines. The role involves ensuring efficient machine performance and providing timely technical support to clients.

Key Responsibilities

• Install, commission, and service CNC bending machines at client sites.
• Diagnose and resolve machine breakdowns, electrical/mechanical faults, and operational issues.
• Support customers in machine operation, programming, and application usage.
• Handle calibration and accuracy adjustments to maintain machine performance.
• Maintain service documentation, reports, and service logs.
• Coordinate with the technical team for spare parts and technical guidance.
• Provide client support through calls or site visits whenever necessary.

Required Skills & Competencies

• Strong hands-on knowledge of CNC Bending Machine working, application, programming & maintenance.
• Ability to troubleshoot hydraulic, mechanical, electrical & CNC system-related issues.
• Good communication and customer-handling skills.
• Willingness to travel for onsite service assignments.

We are seeking a motivated and results-driven Telesales Representative to join our sales team. The successful candidate will be responsible for generating sales over the phone by contacting potential or existing customers, delivering product or service information, and closing deals. You will play a key role in customer acquisition and revenue growth objectives.

We are looking for an ML engineer (Neuroscience) and would like them to

• Build ML algorithms on MRI/ Medical data sets
• Design and build intelligent agents using continual learning and deep reinforcement learning techniques
• Study and transform data science prototypes
• Design machine learning systems
• Research and implement appropriate ML algorithms and tools
• Develop machine learning applications according to requirements
• Select appropriate datasets and data representation methods
• Run machine learning tests and experiments
• Perform statistical analysis and fine-tune using test results
• Train and retrain systems when necessary
• Extend existing ML libraries and frameworks
• Keep abreast of developments in the field
• Collaborate on technical proposals to grow and define artificial intelligence research for intelligent systems

Must have:

• Knowledge of MRI image processing and inferencing
• Hands-on machine learning expertise with an intensive knowledge of hyperparameter optimization, statistical assumption, and implications
• Experience in deep learning models
• Excellent Python programming skills for ML coding
• Understanding of ML integration with our software
• Good understanding of neuroscience/ clinical data

Bonus if you:

• Are enthusiastic about all things brain science and/or mental well-being
• We are a company that highly values the ability to communicate well. We all take turns at the blog roster, so writing experience and/or enthusiasm is appreciated
• Our core values encourage empathy and innovation, you are gold if you share these