Lead Monitoring
at Our client is a top-tier global executive search and leaders
Job Title: Lead - Monitoring
Location: Gurgaon
Experience Required: 8+ Years
Job Type: Full Time
Position Summary
We are seeking a highly skilled and motivated individual to join our team as Lead - Monitoring.
As the Lead - Monitoring, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring the performance metrics of our IT infrastructure. Additionally, you will lead troubleshooting efforts, identify and resolve system issues, and implement proactive measures to minimize downtime and disruptions.
This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with technical teams to implement solutions and improve overall system performance.
Roles and Responsibilities
- Monitor System Performance:
- Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools, to ensure optimal performance and availability.
- Troubleshooting and Issue Resolution:
- Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime.
- Capacity Planning:
- Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance.
- Incident Response:
- Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly.
- Monitoring Tools Management:
- Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications.
- Performance Analysis:
- Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities.
- Cloud Monitoring:
- Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies. Monitor cloud infrastructure, services, and applications to identify and resolve issues proactively.
- Synthetic Monitoring:
- Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience.
- Documentation and Reporting:
- Maintain accurate documentation of monitoring processes, configurations, and incident reports. Generate regular reports on system performance, uptime, and incident resolution metrics.
- KPIs and Dashboards:
- Develop and publish key performance indicators (KPIs), dashboards, and other reporting mechanisms to provide insights into system performance, trends, and areas for improvement. Present findings and recommendations to stakeholders and management.
- Team Leadership:
- Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices.
Skills and Qualifications
- Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field. (Master’s degree preferred)
- Experience:
- Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role.
- Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools.
- Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization.
- Technical Skills:
- Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks.
- Strong analytical, problem-solving, and decision-making skills.
- Soft Skills:
- Strong leadership, communication, and team collaboration abilities.
- Experience in publishing KPIs, dashboards, and other reporting mechanisms.
Good to Have Certifications (Preferred):
- ITIL Foundation
- Certified Monitoring Professional (CMP)
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: SCOM (if available)
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Position: Sales Counter Executive
Number of Positions: 15-18
Location: Cuttack
Salary: ₹10,000 - ₹12,000 per month (In Hand)
Job Summary
As a Sales Counter Executive, you will be the face of Bishandayal Jewellers. Your primary role is to welcome customers, understand their needs, and guide them through our exquisite collection of jewellery, ensuring an exceptional and trustworthy shopping experience.
Key Responsibilities
- Customer Engagement: Warmly greet and attend to all customers entering the showroom.
- Sales & Presentation: Present and showcase jewellery (gold, diamond, silver, etc.) in an appealing and secure manner.
- Product Knowledge: Learn and clearly explain product details, including weight, purity (karat), and craftsmanship, to customers.
- Understanding Needs: Actively listen to customer requirements (e.g., for weddings, gifts, personal use) and suggest suitable items.
- Counter Management: Ensure the cleanliness, safety, and proper display of jewellery at your counter.
- Customer Service: Handle customer queries with patience and politeness, building trust and a strong rapport.
- Security: Adhere strictly to all store security and inventory handling procedures.
Required Qualifications & Skills
- Qualification: Minimum 12th Pass.
- Experience: Freshers are strongly encouraged to apply.
- Skills:
- Excellent interpersonal and communication skills (Odia, Hindi).
- A polite, professional, and patient demeanor.
- A high degree of honesty and integrity (essential for this role).
- Well-groomed and professional appearance.
- Eagerness to learn about jewellery and sales.
C++
Go Programming (Golang)Bachelor’s Degree or equivalent degree in computer science
Min 1-3 years of experience in Python and backend technology
Development experience with programming languages like C/C++, Erlang, Elixir.
Experience in Python / Go Lang is a must
Experience in creating and dealing with REST API and socket technology
Working Knowledge of RabbitMQ and Kafka
Knowledge of both SQL and NoSQL databases along with Redis and elastic search.
Working knowledge of network communication, TCP, UDP, HTTP, etc
Roles and Responsibilities:
Participate in the entire application lifecycle, focusing on coding and debugging
Write clean code to develop functional web applications
Troubleshoot and debug applications
Perform UI tests to optimize performance
Manage cutting-edge technologies to improve legacy applications
Collaborate with Front-end developers to integrate user-facing elements with server-side logic
Gather and address technical and design requirements
Provide training and support to internal teams
Build reusable code and libraries for future use
Liaise with developers, designers, and system administrators to identify new features
Follow emerging technologies
Optimizing multiple producers and multiple consumer system
Develop a Fault-tolerant application design.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBJob Title: MERN Stack Developer with Blockchain ExpertiseJob Description:
We are looking for a dynamic and skilled MERN Stack Developer with a specialization in Blockchain to join our team. As a Blockchain MERN Stack Developer, you will be instrumental in crafting and implementing blockchain solutions, utilizing the MERN stack for both front-end and back-end development. Your role will contribute to the creation of secure, scalable, and decentralized applications.Responsibilities:
- Develop and design applications based on blockchain technology using the MERN stack.
- Implement and integrate smart contracts and decentralized solutions into the development process.
- Collaborate with cross-functional teams to define project requirements and specifications.
- Create and maintain high-quality, reusable, and reliable code.
- Ensure the application of secure coding practices to uphold the integrity of blockchain solutions.
- Utilize front-end technologies, particularly React, to build engaging and user-friendly interfaces.
- Work closely with UX/UI designers to implement visually appealing and intuitive interfaces.
- Participate in code reviews, offering constructive feedback to team members.
- Identify and troubleshoot issues related to blockchain and MERN stack development.
- Stay informed about the latest trends, tools, and emerging technologies in blockchain.
Requirements:
- Proven experience as a Full Stack Developer with a specific focus on blockchain technology.
- Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).
- Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.
- Solid understanding of smart contract development and implementation.
- Familiarity with decentralized application (dApp) development.
- Knowledge of cryptography and principles of blockchain security.
- Familiarity with version control systems, such as Git.
- Strong problem-solving and analytical skills.
- Excellent collaboration and communication skills.
- Bachelor's degree in Computer Science or a related field (or equivalent work experience).
If you are passionate about both blockchain technology and MERN stack development and thrive in an innovative environment, we encourage you to apply and contribute to our cutting-edge projects.
CC++Execute full software development life cycle (SDLC)
Develop flowcharts, layouts and documentation to identify requirements and solutions
Write well-designed, testable code
Produce specifications and determine operational feasibility
Integrate software components into a fully functional software system
Develop software verification plans and quality assurance procedures
Document and maintain software functionality
Troubleshoot, debug and upgrade existing systems
Deploy programs and evaluate user feedback
Comply with project plans and industry standards
Ensure software is updated with latest features
Customer Operational Account Management:
The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Take ownership of customers’ operational needs and steward throughout the organization as required.
Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.
On-going support for advanced or escalated questions/issues/problems.
Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.
Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to: Being a Subject Matter Expert on assigned products and services. Post-training assessment review and recommendations. Communication of all system enhancements. Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs. Adherence to Internal and Industry Risk and Compliance rules and responsibilities. Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers. Maintain an understanding of the market and industry dynamics, including applicable regulations.
- A champ in Data Structures, Algorithms, Object-Oriented Design, Analysis, Multi-threading, Design patterns, and other computer science concepts.
- Developing and managing applications for new features and enhancement in full-stack
- A proven technical leader within an Agile development environment
- Experience in delivering full-stack solutions across multiple technologies.
- Able to showcase work involving low latency concurrent and distributed systems/applications.
- Able to multi-task and work in a cross-cultural geographically distributed environment.
- Proactive, self-starter, and hands-on with multiple upcoming technologies.
- Managing our Engineering team - coach them, advocate for them, and productive.
- Providing technical leadership and being accountable for the technical decisions made by your team, with a focus on performance, scalability, privacy, and security.
- Work closely with Product, Design, and Manager to create a meaningful vision and roadmap for the team, towards delivering impactful work and a successful outcome.
Due to our rapid growth, further areas are being expanded. Therefore we need you - as a Customer Chat Support to support our team in India.
With your professional expertise you will be able to set accents and give the brand an authentic voice
Your mission
- Replying customer support tickets from our regional cities
- Handling inbound and outbound calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Assist customer with issues face to face and able to work in shift if required
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Participate in ad hoc projects as and when required
Your profile
- 1-2 years of customer service & support experience
- Must have an Apple iPad to use our tools and software.(If you don’t have one contact us we will help.)
- Have a Team Player mentality as well as being able to work independently
- Have a very good command of spoken and written English and Hindi
- Proficient working with computers and software programs
Why us?
We offer you:
- An attractive fixed salary and an annual bonus
- 28 days annual leave
- An intensive training
- Personal development through individual training, workshops and webinars
We are Gadget World. An international start-up founded in 2019.
We have developed the Platform, a unique and innovative Gadget Rental Service.
Our mission is to develop revolutionary products to empower people to live a life of freedom, passion, and joy.
|
Roles and Responsibilities:
Reach out to target number of clients in the assigned sectors on a daily basis Detail out the Porter’s offerings to the clients and understand their requirements Actively track conversion to make sales process improvements Follow up calls to leads/prospects to assist in conversion Build short term relationships with prospects to improve chances of setting up meetings Highlight any trends and concerns to senior management |
|
Skills Required:
Good Communication Tele sales/outbound calls experience Basic computer skills |
iOS App Development
Objective C
Swift
Android Development
React NativeReact.js
Javascript- You will work on long-term React Native mobile applications for innovative startups.
- Together with your colleagues and our clients you will analyse requirements and envision a qualitative solution. You will be responsible for the entire development - from architecture to implementation - and deliver user-friendly, performant and well-tested mobile applications.
- You will be part of our continuous improvement culture, hone your skills and share your experience with your colleagues.
We expect :
- You have at least 3-year experience implementing and deploying React Native apps.
- You developed and published at least one React Native app on Google and Apple Store.
- You are familiar with Google and Apple Store guidelines and compliance.
- You can build pixel-perfect UIs for all mobile platforms.
- You have strong knowledge of Javascript ES6 and higher.
- You know how to make a solid relational data model and have a good knowledge of SQL.
- You have integrated a variety of web API's and understand HTTP.
- You know how to write clean and flexible object-oriented code.
- You have a good understanding of async programming concepts.
- You work daily with tools like Git, NPM and a proper IDE (Webstorm).
- You can deliver POCs, experiments and technology evaluations following design thinking practices.
- You will be contributing towards architecting and building React Native applications, as well as coordinating with the teams responsible for other layers of the product/project infrastructure.
- You write clean code and are a pragmatic programmer.
Extra points :
- You wish Typescript was the default language of the web.
- You stepped outside the Expo world and have experience with native iOS or Android development. You are familiar with XCode and Android studio, and leverage native APIs for deep integration with Android and iOS.
- You have experience with state management libraries like MobX and Redux.
- You write automated tests and perform end-to-end testing with Detox or Appium.
- You are familiar with functional programming concepts and apply it occasionally.
- You worked with other hybrid mobile platforms like Sencha, HTML5, PhoneGap, etc.
- You have experience with Scrum and Lean methodology
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon