Infrastructure Engineer

Job description:

EaseMyTrip, established in 2008, initially catered to the offline travel market in India through a B2B2C model, providing travel agents with online booking services. In 2011, we expanded to the B2C sector, focusing on the burgeoning middle-class population's travel needs. By 2013, we had further diversified into the B2E sector, offering comprehensive travel solutions to corporates. Our presence across these three channels has given us a diverse customer base and a broad distribution network.

Key Responsibilities

• Build and integrate Large Language Models (LLMs) like GPT-4, Claude, or Mistral into real-world travel solutions
• Design prompt engineering pipelines and implement RAG (Retrieval-Augmented Generation) workflows
• Develop and maintain secure, scalable backend services using FastAPI or Django
• Create dynamic frontend interfaces and dashboards using React JS
• Deploy AI models and services on AWS, GCP, or Azure with containerization and CI/CD
• Implement NLP features such as entity recognition, summarization, and sentiment analysis
• Work with relational and NoSQL databases like PostgreSQL or MongoDB
• Collaborate with cross-functional teams including design, product, and data

Requirements

• 2+ years of backend development experience, with experience of working with LLMs/NLP
• Strong Python programming skills
• Hands-on experience with React JS for front-end development
• Experience building APIs using FastAPI or Django
• Familiarity with LangChain, Hugging Face, and OpenAI APIs
• Knowledge of cloud platforms and serverless architecture
• Problem-solving mindset and a deep passion for AI innovation

Knowledge and Skills That Will Make You Successful:

• 2+ years of backend development experience, with a focus on integrating Large Language Models (LLMs) and Natural Language Processing (NLP).
• Strong Python programming skills and experience building APIs using FastAPI or Django.
• Hands-on experience with React JS for front-end development.
• Familiarity with LangChain, Hugging Face, and OpenAI APIs.
• Knowledge of cloud platforms (AWS, GCP, Azure) and serverless architecture.
• Experience with relational and NoSQL databases like PostgreSQL or MongoDB.
• Problem-solving mindset and a deep passion for AI innovation.

Join Easy Trip planners Ltd and play a pivotal role in shaping an impactful business growth. Apply today to embark on a rewarding career journey with us.

Job Description for the role of Content Writer. 

Immediate Joiner for Shift

Job Description:

 1. Regularly produce various content types, including email, social media posts, blogs, and white papers.

 2. Actively manage and promote our blog, and pitch articles to relevant third-party platforms.

 3. Edit content produced by other members of the team.

 4. Collaborate with other departments to create innovative content ideas.

 5. Create eye-catchy and innovative headlines and body copy.

 6. Writing a wide variety of topics for multiple platforms

 Content Writer Skills:

 • Excellent verbal and written communication skills.

 • 2-4 years of experience in technical writing.

 • Creative and innovative thinker and planner.

 • Assists team members when needed to accomplish team goals.

 • Good interpersonal and communication skills

 • Familiarity with keyword placement and SEO

 • The ability to consistently meet tight deadlines

About the Role:

We are looking for a highly motivated Sales Growth Associate to join our sales team in Andheri, Mumbai. This is an exciting opportunity for someone with a passion for sales and strong communication skills. In this role, you will be responsible for conducting cold calls to prospective clients, generating interest in our software products, and scheduling virtual meetings for further engagement.

Key Responsibilities:

● Cold Calling: Conduct outbound cold calls to potential clients, focusing on introducing our software products/services and generating interest.

● Lead Qualification: Identify and qualify leads based on their needs, challenges, and potential fit for our solutions.

● Schedule Virtual Meetings: Set up virtual meetings (via Zoom, Microsoft Teams, etc.) between potential clients and the sales team for detailed product presentations and further discussions.

● Follow-Up: Follow up with prospects who have shown interest but have not yet committed to meetings, ensuring consistent engagement and moving prospects through the sales pipeline.

● Collaboration: Work closely with the sales team to share insights, pass on qualified leads, and ensure smooth transitions from initial contact to sales conversion.

● Sales Performance: Meet and exceed daily/weekly call targets, meeting quotas for virtual meetings scheduled and leads converted.

● Product Knowledge: Gain a strong understanding of our software products to effectively communicate their value to prospects.

● Reporting: Report regularly on activity, including calls made, meetings scheduled, and overall sales progress.

Skills & Qualifications:

● Minimum 1 year of work experience in sales, telecalling, or a similar role. Software sales experience is a plus.

● Excellent communication skills, with the ability to build rapport and engage with prospects over the phone.

● Goal-oriented and self-motivated, with a strong desire to succeed in sales.

● Comfortable using virtual meeting platforms (Zoom, Microsoft Teams, Google Meet) to schedule and manage meetings.

● Ability to work effectively in a fast-paced, target-driven environment.

● Positive attitude, strong work ethic, and a passion for sales.

Preferred Qualifications:

● Experience in software sales or selling tech-related solutions.

● Familiarity with the sales cycle and working closely with teams to achieve sales targets.

● Previous experience with cold calling and lead generation.

Location - Mumbai

Company Profile - https://www.pazago.com/

Pazago LinkedIn - Pazago: Overview | LinkedIn

Provide 24X7X365 NOC Support for Voice related issues

·       SMSC, SMPP, HTTP, HTTPS, SIGTRAN, SS7 experience

·       Knowledge and relevant experience on VPN and messaging nodes (SMSC, Bulk SMS, SMSR, SMS HUB)

·       Manage day to day operations of SMPP SS7 SMS NOC Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting

·       New clients interconnect and interconnection testing

·       Monitoring of all alarms/alerts/Performance from system and System health checklist for various nodes

·       Monitoring €“ Disk Space, log files, Dumps/logs purging, application up-time

·       Capacity management and reporting in case of possible breach of capacity

·       Answer customer emails/calls and provide timely & high level of service

·       Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events Head to Head testing/configuration with clients

·       Management reporting as per requirement Maintain a good understanding of all NOC processes and implement them appropriately

Skills

●      Telecom industry experience will be an added advantage.

●      Understanding of all selection methods and techniques

●      Average communicator

●      Well-organized

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Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products.

• Manage and build overall email campaign strategies & Develop a lead generation strategy
• Work with all business units to develop relevant email campaigns to create various target audience email lists and campaigns
• Create and design various CTAs, subject lines, and email templates
• A/B testing, analysis, and reporting of email marketing campaigns
• Track and measure email marketing KPIs
• Develop and present reports on a weekly basis
• Analyze data to get smart insights & suggest methods for improvements
• Segment lists based on behaviors like past email engagement and website interactions 
• Develop documentation and road maps for processes, A/B tests, drip campaigns
• Ensure emails follow industry policies and best practices
• Experience in using marketing automation platforms like Salesforce, Pardot, Eloqua or Marketo
• Monitor Marketing Leads, Opportunities, Accounts, and Contacts 
• Monitor and improve database quality on a regular basis
• Should have a good understanding of Software Services and Product Engineering
• Experience in handling Events and Conferences outreach is desirable
• Experience in managing teams and nurturing talent

Skills Required

• Master’s degree in Marketing, PR, Communications, Business or similar – preferably an MBA
• 7+ years experience in Email Marketing with a B2B company or IT/ITeS firm
• Experience with Salesforce Pardot of Hubspot or similar platforms – preferably Pardo
• Experience in database segmentation, email automation, and campaign coordination
• Experience in digital analytics and data analysis - being able to communicate insights 
• Hands-on experience in designing and building dashboards and campaign reports
• Strong understanding of content for emails and attention to detail/CTA
• Ability to work in a team and lead the team 
• Excellent people and time management skills
• Proven track record of delivering successful, data-driven marketing automation campaign

Position: Operations Manager

Domain: US, Healthcare

Job Description-

Roles & Responsibility

• You will be responsible for handling multiple processes and LOBs.
• Duties may include, taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received, to estimate time on new jobs received, to check accuracy/quality of classification done, to ensure records are maintained accurately, and to ensure utilization (or related metrics) of team is high.
• As an operations manager, you would be responsible for managing a team of associates and would have Leads reporting into you.
• Work with various teams to formulate strategy, seek automation opportunities and leverage technologies.
• Work with internal teams to develop creative and best-in-class compliance business processes that can scale up.
  Leverage data to continuously improve.
• Link all the programs to business metrics and build solutions keeping that in mind.
• Scale-up team by proper budgeting and co-owning the budget.
• Attract talent and make right hiring decisions, Onboarding and continuous development of the team and maintain a high delivery bar.
• Deliver business goals for processes handled.
• Operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics.
• Mentor and guide lead / Process Expert to manage quality, to improve process efficiency, to minimize variation, and to conceptualize, design & deliver training to the team.
• Co-owner in the process of budget planning.
• Directly managed 5 to 6 process leaders, deputy managers and thus indirectly managed at least 200 plus people organization.
• Possess strong communication and leadership skills
• Able to work in an ambiguous, dynamic & 'internet-speed' environment with tight deadlines, Have an absolute passion for ensuring a great customer experience Possess exceptional skills in data manipulation and analysis
  Outstanding attention to detail; Exceptional problem solving & analytical skills
• Be a self-starter
• Attention to detail and proven ability to manage multiple, competing for priorities simultaneously
• Experience in business process improvement

Experience & Education Qualification:

• Existing Experience as a Sr. Operations Manager is a plus.
• Experience in handling multiple processes and LOBs simultaneously is a plus.
• Graduation is a must.
• MBA is a plus.

Timings

• Fixed shift 7:30pm - 4:30am
• Fixed weekend off.
• No transportation

Looking forward to your response.

Regards,