Application Engineer (Technical Sales)

Dear Candidate,

Greeting from NAM Info Pvt Ltd.

We have a role for Delinea PAM Engineer position with NAM Info.

This role will be permanent with NAM info and deploy to client location Chennai / PAN India.

Work Mode: WORK FROM OFFICE

Offer salary can offer on a decent hike

Role Descriptions:

Operations & Service Delivery

• Deploy and Configure Delinea Components: Install, configure, and maintain Delinea Secret Server, Server Suite, Privilege Manager, Distributed engine, rabbit MQ, DevOps Secrets Vault, and Just Enough Privilege (JEP) modules in on-premises and later for cloud environments.
• Integrations with IT Infrastructure and endpoints: Integrate Delinea solutions with Active Directory, SIEM systems, ticketing tools, databases, ServiceNow, and network devices to protect Windows / LINUX OS, database and application connectors.
• Scripting & Automation: PowerShell for automation and reporting, Python for API Integrations and workflows, REST API usage for PAM operations
• Maintenance: Test, validate and deploy fixes, patches, upgrades, and ensure break glass and disaster recovery readiness. Ensure backup and restore capabilities based on Veeam.
• Capacity: Monitor performance, tune resources (CPU, memory, disk) and ensure high availability and capacity management.
• Security: Design and implement security baseline and ensure compliance to several regulatory frameworks, such as PCI-DSS, SWIFT, FINMA, SNB in adherence of the Microsoft ESAE principles.
• Observability: Implement and operate the monitoring for health and performance (operational and security) and Session & Monitoring Controls for privileged session monitoring, recording, and behavioural alerting to support Zero Trust practices
• Support: Provide Tier 2/3 troubleshooting, resolve escalated incidents, be part of the on call support 7/24 organization.
• Collaboration: Collaborate with cross-functional teams and business units
• Documentation: Keep documentation up to date, maintain system configs, runbooks, operations manuals.

Desire candidate

• Candidate should have valid PF.

Regards,

NAM Info 

• Planning, scheduling & coordinating appointments & meetings, providing reminders, maintaining & updating diary of daily commitments & weekly calendar on a proactive basis. 

• Interacting with & rendering assistance to select HNI & VIP customers, coordinating certain critical Outdoor Catering & Party Orders, VIP reservations, etc. 

• Receiving calls, taking messages, screening & prioritizing calls & mails. 

• Taking down dictations & appropriately drafting data points & correspondences, proactively responding to queries received through calls/mails based on feedback & preferences conveyed by the Managing Director. 

• Preparing, editing & compiling agendas, minutes, correspondences & presentations. 

• Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner. 

• Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of the Managing Director & other senior executives, coordinating with outstation visitors & proactively looking after their boarding & lodging arrangements, based on preferences conveyed by the Managing Director. 

• Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines. 

• Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans. 

• Managing communication pertaining to projects, new launches as well as other such expansion & diversification undertakings that directly come under the purview of the Managing Director. 

• Imparting induction & training to select employees hired for functions that are directly or indirectly associated to those of the Managing Director’s office. 

• Coordinating with outstations suppliers & vendors (China, Italy, etc.) quotations, purchase orders, purchase/ delivery payments.  

• Responding to various inquiries - internal as well as external, acting as a point of contact between the Managing Director & other employees, tracking the work plan allocated to certain employees by the Managing Director & monitoring timelines with regard to the same. 

• Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner. 

• Negotiating with various suppliers, vendors & contractors, receiving competitive quotations, making comparisons, making purchases of materials & supplies based on feedback received from the Managing Director. 

• Spearheading all coordination pertaining to maintenance, upkeep & repair of corporate as well as outlet & store infrastructure (on a case to case basis), as per directions & preferences issued by the Managing Director from time to time. 

• Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines. 

• Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans. 

Strong Engineering Manager / Lead Profiles

Mandatory (Experience 1) - Must have 8+ years of overall Software Engineering/Development experience

Mandatory (Experience 2) - Must have 3+ years of experience as Engineering Manager / Team Lead role, with ownership of technical direction, delivery, and people management

Mandatory (Experience 3) - Must have hands-on Backend development experience using Python or Java, with frameworks such as FastAPI / Django / Spring / Express (Node.js)

Mandatory (Experience 4) - Must have Frontend development exposure using ReactJS, JavaScript, HTML, CSS

Mandatory (Experience 5) - Must have experience designing and building APIs, services, and integrations, including system design, PR reviews, and architectural decision-making.

Mandatory (Experience 6) - Must have experience leading engineers end-to-end – mentoring, code reviews, execution planning, and improving team productivity/quality

Mandatory (Company) - Must be from Product Companies / Startups (early to growth stage), B2B SaaS + Fintech industry is highly preferred

Mandatory (Note) - This role will be 80% team management and 20% IC (hands on coding required)

Job Overview:

To generate revenue by selling telecommunications services and products to businesses and individuals, including mobile, internet, voice, and data solutions. The role involves building and maintaining strong customer relationships, meeting sales targets, and providing excellent customer service.

Job Description*

* Exceptional communication skills to provide support to customers & team members if and when required.

* Ability to lead a customer through the sales process, determining needs, and closing the sale.

* Strong foundational knowledge in information technology on data and voice solutions from telco service providers.

* Worked on solutions like MPLS, SD-WAN, SIP (Voice), Cloud Telephony, Data Centre, Mobility SIM Card, Cloud solutions (Azure/ AWS).

* Strong Interpersonal skills to liaise with other departments and people within the organization.

* Strong C level connects in the SME & Mid-market segment within the defined geography.

* Ability to lead by example and act with integrity.

* Min experience of 3 years Plus in hardcore IT sales & Telecommunication is mandatory.

Qualifications:

*Education: Bachelor's degree in Business, Marketing, Telecommunications, or a related field.

Experience in telecom sales, B2B/B2C sales, or a related field. 

Skills:

* Strong communication, negotiation, and interpersonal skills.

* Ability to build relationships and handle objections.

* Knowledge of telecom products and services (mobile, internet, broadband, ILL, MPLS, PRI, SD Wan, Sip Trunk, etc.).

* Goal-oriented with a proven ability to achieve sales targets.

* Problem-solving skills and a customer-focused approach.  

Benefits:

• Career Growth Opportunities: Emphasis on continuous learning, internal promotions, and opportunities for upward mobility within the organization.

• Performance-based Incentives: Bonuses, rewards, or recognition programs tied to meeting or exceeding performance goals.

• Professional Development: Access to training programs, certifications, and workshops to enhance skills and competencies.

Desired Skills & Mindset:

We are looking for candidates who have demonstrated both a strong business sense and deep understanding of the quantitative foundations of modelling.

• Excellent analytical and problem-solving skills, including the ability to disaggregate issues, identify root causes and recommend solutions

• Statistical programming software experience in SPSS and comfortable working with large data sets.

• R, Python, SAS & SQL are preferred but not a mandate

• Excellent time management skills

• Good written and verbal communication skills; understanding of both written and spoken English

• Strong interpersonal skills

• Ability to act autonomously, bringing structure and organization to work

• Creative and action-oriented mindset

• Ability to interact in a fluid, demanding and unstructured environment where priorities evolve constantly, and methodologies are regularly challenged

• Ability to work under pressure and deliver on tight deadlines

Qualifications and Experience:

• Graduate degree in: Statistics/Economics/Econometrics/Computer

Science/Engineering/Mathematics/MBA (with a strong quantitative background) or

equivalent

• Strong track record work experience in the field of business intelligence, market

research, and/or Advanced Analytics

• Knowledge of data collection methods (focus groups, surveys, etc.)

• Knowledge of statistical packages (SPSS, SAS, R, Python, or similar), databases,

and MS Office (Excel, PowerPoint, Word)

• Strong analytical and critical thinking skills

• Industry experience in Consumer Experience/Healthcare a plus

• Collaborating with the UX and UI design teams to produce seamless, robust and innovative front-end user experiences
• Working closely with Project Managers to deploy project requirements
• Managing multiple projects simultaneously and be able to address their specific needs and requirements at a moment's notice
• Understanding business needs that drive project features and functions and provide internal consultation

Desired Candidate Profile

• Bachelor's Degree in IT, Computer Science, Computer Programming or a similar field
• 2+ years of experience developing within the Shopify and Shopify Plus platforms
• 2+ years of experience in front-end technologies including, but not limited to, JavaScript, AJAX, HTML, CSS, SASS, XML
• Troubleshooting and debugging skills
• Interest in staying current and applying the most current best practices
• Ability to work effectively in a fluid, fast-paced environment
• A true passion for design and technology
• A disciplined approach to testing and quality assurance
• Positive attitude, high energy, and love for broadening web development skill set