Pre- Sales Executive

GradRight is an ed-fin-tech company committed to driving transparency and accountability in the global higher education sector. 

We are the world's first platform that integrates 'Selection' with 'Financing'. and brings students, banks, and universities into a SaaS environment to make smarter decisions. Using data science, technology, and strategic partnerships across the industry, we enable students to find the “Right University” at the “Right Cost”. We are on a mission to aid a million students to find their best-fit universities and financial offerings by 2025.

Our flagship product - FundRight, is the world’s first student loan bidding platform. In just two years, we have enabled students to get the best deals on $ 1 Billion of loan requests and facilitated disbursements of more than $ 120 Million in loans. We are India's largest single pipeline of education loans and are poised to scale up globally.

Our second product, SelectRight, is the world's first MarTech SaaS platform that redefines how students select the right colleges and how colleges find and engage with the right students.

GradRight is a Delaware, USA-registered company with a wholly-owned subsidiary in India.

Brief:

Obsession with customer needs, passionate about customer experience, and thrive on data - if you resonate with these, then we’d love to hear from you. As a product manager, you’ll be the voice of reason for our entire product ecosystem. You’ll join a fast-paced environment and work with cross-functional teams to design and deliver products aligned with the company’s vision and strategy.

Responsibilities:

1. Collect and analyze customer needs, collaborate with key stakeholders to ideate and deliver compelling solutions that create incremental value for customers
2. Create buy-in for product vision across all stakeholders
3. Develop positioning strategies that can drive growth and improve market share
4. Create and maintain detailed product requirements and roadmap
5. Create and track product success metrics and use them to identify problems and opportunities to pursue
6. Work with designers to build wireframes, validate and translate them into full-blown designs
7. Collaborate with engineering teams to drive feasibility analysis and refine product requirements
8. Work closely with engineering teams to deliver the roadmap while optimizing for time-to-market
9. Own the design <> engineering teams hand-off, release timelines, and work with business teams to plan and execute product launches
10. Evaluate marketing and sales strategies to ensure that they are in line with product strategy
11. Standardize the product design process and evangelize the same across all stakeholders

Requirements:

1. At least 6 years experience as a product manager at a B2C startup, with war stories to share
2. Proven track record of managing all aspects of product development lifecycle
3. Strong understanding of software development workflows and ability to work with top-notch engineering teams
4. Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
5. Excellent written and verbal communication skills
6. Strong presentational and public speaking skills
7. Bias for experimentation and ability to ask the right questions

Good to have:

1. Both B2C and B2B experience, preferably on marketplace-like initiatives
2. Exposure to edTech and/or finTech domains
3. Worked on products that addressed an international audience
4. Worked on products that scaled to millions of users

Key Responsibilities :

- Ensuring monthly book closure, revenue recognition & accrual of proper costs in all categories to be in line with the internal guidelines and the statutory requirements

- Preparation of MIS reports, schedules, reports & MTM change analysis.

- Validating monthly revenues, analytical checks on system reports

- Ensure compliance of all statutory audits, internal audits & ICFR related requirements within timelines.

- Drive automation for various reports & activities.

- Collaborate with internal stakeholders for reporting requirements

- Work with the team for preparation of the monthly closure & Quarterly Audit plans

Job Requirements :

- CA with good academic records

- Systematically process, measure and verify financial and accounting information

- Analyze financial details and do value addition to business - Strong Bias for action, problem solving and ownership Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System

• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy

• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

• Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

Purpose of Job:
We are looking for someone who can manage the daily activities of the
team responsible for the design, implementation, maintenance and
support of data warehouse systems and related data marts. Oversees
data design and the creation of database architecture.

Job Responsibilities:
 7+ years of industry experience and 2+ years of experience
managing a team
 Exceptional knowledge in designing modern Databases such as
MySQL, Postgres, Redshift, Snowflake, Hive or Presto.  Has good experience working in agile based projects.  Has experience in understanding & converting BRD’s into
technical designs.  Work with management to provide effort, estimation and
timelines.  Work closely with IT, Business teams and other internal
stakeholders to resolve business queries within the defined SLA.  Exceptional knowledge in SQL and in designing tables, databases, partitions and query optimization.  Has good experience in designing ETL solutions in tools such as
Talend/AWS Glue/EMR.  Have at least 3 years of experience working on AWS Cloud
 Hands-on in monitoring ETL jobs and performing health check to
ensure data quality
 Have good exposure with AWS Services such as RDS, Aurora, S3, Lambda, Glue, EMR, Step Functions etc.  Design quality assurance tests for ensuring data integrity and
quality
 Good to have Python and big data knowledge

Qualifications:
At least a bachelor’s degree in Science, Engineering, Applied
Mathematics. Masters in Computer Science or related field in preferred. Other Requirements: Leadership skills, excellent communication skills, ability to own tasks

• Core Java 5.0 and above
• Extensive experience in developing enterprise-scale n-tier applications for the financial domain.
• Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
• Good development experience with RDBMS, preferably Sybase database
• Good knowledge of multi-threading and high volume server side development
• Experience in sales and trading platforms in investment banking/capital markets
• Basic working knowledge of Unix/Linux.
• Strong written and oral communication skills.
• Should have the ability to express their design ideas and thoughts.

Zynah is a distinguished online retailer specializing in high-end Indian ethnic apparel. We proudly showcase a carefully curated collection of Heritage Handloom Sarees sourced from skilled weavers and artisans across India.

Position: Sales & Customer Support Executive (Female)

Roles and Responsibilities:

• Promote the extensive range of heritage handloom sarees to prospective customers through the company website, Instagram, and other international platforms.
• Identify customer requirements and articulate how our products fulfill their specific needs, enhancing their experience.
• Maximize sales revenue by engaging in upselling and cross-selling of additional products or services.
• Provide personalized recommendations based on customer preferences and interests.
• Maintain proactive customer engagement through follow-ups to ensure satisfaction and foster repeat business.
• Manage customer communication across multiple channels, including email, web chat, WhatsApp, and phone calls, both pre- and post-purchase.
• Conduct thorough quality checks and verify orders before dispatching to ensure product excellence.
• Liaise with logistics teams to track shipments and ensure timely and efficient order fulfillment.
• Create product demonstration videos for customers requiring detailed insights into the products.
• Develop creative and engaging digital content, including reels, to promote the brand on social media platforms.
• Update and maintain the product catalog on the website and various online marketplaces.

Key Skills and Qualifications:

• Exceptional English communication skills, both verbal and written, including proficiency in telephonic interactions.
• A customer-centric, approachable, and professional demeanour.
• Strong organizational skills with a methodical approach to customer follow-ups.
• A minimum of 1-2 years of relevant experience in the retail or customer service sector.
• Basic proficiency in photography and digital content creation.

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Candidate Profile

• Minimum 2+ years of experience.
• Should have worked with Product based company for a minimum 2+ yrs 
• Strong background in Microsoft Technologies and SDLC concepts. Should have experience in below technologies:
• Microsoft .Net (ASP.NET & ASP .NET CORE)
• C#, JavaScript, CSS, JQuery /, Typescript
• Knowledge on Node Js
• MVC and WebAPI
• MS SQL Server management Studio (SSMS) to develop database objects such as Stored Procedures, Functions, views, triggers, constraints etc. and look for performance tuning and Exception handling for these components
• Good to have: Understanding of MS Excel VBA /MS-access/ macro codes

About the Role

The Engineering team in Bangalore, India is building products for the Martial Arts

fans across the world. As part of the engineering team, you would be expected to have

deep technology expertise with a passion for building highly scalable products.

This is a unique opportunity where you can impact the lives of people across 150+

countries!

Responsibilities

Own architecture, design, development, and implementation of different

modules/features of the services

Design, develop, deploy and support web applications.

Discover opportunities for performance improvements

Recommend ways to improve reliability, efficiency and code quality

Focus on continuous delivery and reducing complexity

Carry out code reviews and manage pull requests

Build applications based on micro-services architecture.

Requirements

Overall 1~3 years of experience in Backend development.

B. E/B. Tech in CS or equivalent streams from institute of repute (IITs, NITs, BITs,

IIITs or equivalent)

Strong object oriented design skills & knowledge of design patterns

Experience designing & developing distributed systems involving multiple web

services, databases (both SQL and NoSQL), caches, queues, etc. taking into

consideration scalability, availability, fault tolerance, consistency, etc. of the

overall system

Well-aware of and enforces development best practices: Unit Tests, Code Reviews,

Integration Tests, CI/CD, Monitoring, Alerting, etc.