Sales Manager

Fynd is India’s largest omnichannel platform and multi-platform tech company with expertise in retail tech and products in AI, ML, big data ops, gaming+crypto, image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam, Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000+ brands under management, more than 10k stores and servicing 23k + pin codes.

What will you do at Fynd?

We are seeking a dynamic Senior Growth Associate with a strong edtech background, proven experience in enterprise partnerships, and performance marketing to join our Mumbai team. This role requires a proactive individual ready to build and scale our growth efforts.

Key Responsibilities

• Develop and manage partnerships with educational institutes and corporates.
• Forge strategic alliances for corporate training programs.
• Manage the full partnership cycle from prospecting to post-partnership support. Negotiate contracts and terms with business clients and stakeholders. Monitor and report on partnership performance, making strategic adjustments as necessary.
• Design and execute performance marketing strategies to drive enrollments and brand visibility.
• Conduct market research, competitive analysis, and customer interviews to identify growth opportunities. Develop and implement lead generation strategies.
• Design and run growth experiments to identify scalable growth levers. Utilize data analytics tools to track performance metrics and optimize growth strategies. Collaborate with the marketing team to develop targeted content and campaigns.
• Assist in creating sales presentations and proposals. Support the sales team in trade exhibitions and networking events.
• Implement strategies to improve user retention and engagement, including onboarding processes, customer success initiatives, and lifecycle marketing.
• Manage the full sales cycle from initial prospecting through to deal closing and post-sales support.

Some Specific Requirements

• Mandatory - Minimum 3+ Years of experience in B2B sales, partnerships, performance management in edtech industry.
• Performance marketing experience is a plus.
• Bachelor’s degree in Business, Marketing, Education, or related field.
• Strong communication, negotiation, and interpersonal skills, with an ability to engage effectively with stakeholders.
• Strong organisational and time-management skills with the ability to manage multiple projects simultaneously.
• Ability to work independently and as part of a team in a fast-paced environment.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University:

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

We work 5 days from the office and we make sure people have everything they need

Free meals

Snacks, goodies & a lot of fun culture

Responsibilities:

·       Sales forecasting: Develop and maintain accurate sales forecasts to help the organization make informed decisions on sales targets, revenue goals, and resource allocation.

·       Pipeline management: Analyze and optimize the sales pipeline to ensure a consistent flow of qualified leads and opportunities, and work closely with the sales team to identify areas of improvement.

·       Sales process optimization: Continuously evaluate and optimize the sales process to maximize efficiency and effectiveness, and work with cross-functional teams to implement best practices and tools.

·       Sales reporting and analysis: Provide regular sales reports and analysis to identify trends and areas of opportunity, and work with the sales team to develop actionable insights.

·       Sales enablement: Work closely with the sales team to provide the tools, resources, and training they need to succeed, including sales training, product information, and customer insights.

·       Territory management: Develop and manage sales territories to maximize revenue potential and ensure a balanced workload for sales reps.

Requirements:

·       Master's degree in business, marketing, or a related field is preferred.

·       3 to 8 years of experience required in sales.

·       Strong knowledge of consumer appliances, their features, and market trends.

·       Excellent communication and interpersonal skills to build rapport, team management & conflict management.

·       Self-motivated and target-oriented, with a proactive approach to achieving sales goals.

Ability to work independently, as well as collaboratively within a team environment

We are looking for an experienced Inside Sales professional to join our inside sales team. This is an opportunity for you to be a key part of building a successful business:

1. Manage End-to-End Sales process (Inbound Leads to Closure)
2. Deliver quality and tailored demonstrations to prospects based on the use cases
3. Understand customer goals, plans, challenges, timeline, budget, authority
4. Meet or exceed your defined sales activity and revenue quota
5. Collaborate with cross-functional teams for timely resolution of prospect's queries
6. Strive to continuously improve your sales process and demonstrate a willingness to learn and implement best practices

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.