Business Development Manager

Job Title: Tele Sales Representative

Job Description:

Position Overview:

As a Tele Sales Representative, you will play a crucial role in driving sales and revenue generation for our IT products and services. Your primary responsibility will be to engage potential customers over the phone, build strong relationships, understand their needs, and effectively communicate the value proposition of our offerings. This position requires excellent communication skills, persuasive abilities, and a strong desire to meet and exceed sales targets.

Key Responsibilities:

Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases.

Product Knowledge: Develop a deep understanding of our IT products and services to effectively articulate their features, advantages, and benefits to potential customers.

Lead Qualification: Qualify leads through strategic questioning to determine their level of interest, budget, timeline, and decision-making authority.

Sales Pitch: Deliver compelling sales pitches tailored to the specific needs and pain points of each prospect.

Relationship Building: Build and maintain strong relationships with prospects through active listening, empathy, and professionalism.

Objection Handling: Address any concerns or objections raised by prospects in a confident and persuasive manner to move them through the sales process.

Sales Conversion: Convert qualified leads into sales opportunities by effectively closing deals or scheduling appointments for further engagement.

Sales Tracking: Maintain accurate and up-to-date records of all sales activities, interactions, and outcomes in the CRM system.

Target Achievement: Meet or exceed monthly and quarterly sales targets set by the sales manager or team lead.

Continuous Learning: Stay updated on industry trends, product developments, and competitive landscape to enhance selling techniques and product knowledge.

Qualifications and Skills:

Proven Experience: Previous experience in tele sales, telemarketing, or customer service roles, preferably in the IT industry, is desirable.

Communication Skills: Excellent verbal communication skills with the ability to engage and persuade prospects effectively over the phone.

Listening Skills: Strong active listening skills to understand customer needs and tailor sales pitches accordingly.

Persistence: Resilience and persistence in overcoming objections and rejections to achieve sales goals.

Team Player: Ability to collaborate effectively with sales teams, managers, and other stakeholders to achieve collective sales objectives.

Adaptability: Willingness to adapt to changing sales strategies, product offerings, and market dynamics.

Organizational Skills: Good organizational skills with the ability to manage time effectively and prioritize tasks to maximize productivity.

Computer Literacy: Proficiency in using CRM software, Microsoft Office suite, and other sales-related tools and technologies.

Education:

A high school diploma or equivalent is required. Additional education or training in sales, marketing, or business administration is a plus.

Working Conditions:

This position primarily operates in an office environment. However, remote work options may be available based on company policies and requirements. Tele Sales Representatives may be required to work flexible hours to accommodate different time zones or specific sales campaigns.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be amended from time to time to support business needs.

Company Overview:

We are a dynamic & innovative company in the Automation sector, committed to delivering high-quality products/services to our customers. As we continue to expand our business, we are seeking a motivated Sales Representative to based in Bangalore.

Job Summary:

As a Sales Representative, you will play a pivotal role in driving the growth of our company in Bangalore City. Your primary responsibility will be to establish and maintain strong relationships with potential clients, generate new leads, and close sales to meet and exceed targets. You will be the face of our company, showcasing our products/services and presenting solutions that align with the needs of our customers.

Requirements:

1. Proven 2-3 years work experience as a Sales Representative in FMCG or a related role in Bangalore.

2. Strong understanding of the local market dynamics, customer preferences, and competition in Bangalore City.

3. Must have Excellent communication skills in regional language (Kanada) along with English & Hindi.

4. Self-motivated individual with a passion for sales and the ability to work independently / as part of a team.

5. Demonstrated problem-solving skills and the ability to think creatively to overcome challenges.

6. Bachelor's degree in Business, Marketing, or a related field is preferred but not mandatory.

7. Must have his/her laptop/Desktop, Smart phone+ Two Wheeler.

8. Flexibility to travel within Karnataka to meet with clients as & when required.

9. Ready to travel once in a quarter to HQ in Mumbai.

Experience: 2 to 4 years

Requirements:

• Technical background or qualification is preferred but not mandatory.
• Excellent command of the English language.
• Sales exposure to B2B software products / SaaS products is a must.
• Understanding of technology, specifically in Analytics space.
• Ability to interact with prospects, break ice and pitch product.
• Cold call to prospects, make cold visits.
• Prior experience in social media marketing is a plus.
• Track record of getting things done, within a fast-paced and changing environment, yet comfortable dealing with ambiguity and a changing environment
• Self-starter able to work on his own initiative with minimal supervision, works well with the team and motivates them as well.
• Based on geography, need to work the shifts.

Responsibilities and Duties:

• Researching organizations to identify new contacts and leads by geography, segment etc.
• Running customized mail campaigns to the leads, run follow-ups.
• Cold call to prospects, make cold visits.
• Working on targets, building the pipeline, and consistently meeting the targets.
• Work closely with marketing and content team to develop marketing campaigns to generate leads and increase reach on social media.
• Conduct interactions with prospects, identify and qualify prospects.
• Identify and evaluate emerging trends key trends in the analytics space and be aware of competitor products and offerings.

• Experience in design and architecture.
• Sales cloud and service cloud expertise.
• Multi brand, and associated security model is a key problem statement.
• Channel integration using LWC is also a big topic of design discussions
• Telco knowledge,TMF

We need both Fresher & Experienced candidates to work as "Tele Caller" for our own organization.

Designation- Tele Caller

Profile-

• Calling prospective students for admission and counseling
• Coordinating with other departments for institution daily operational need
• Basic administration job
• Knowledge of basic computer handling for making MIS
• Good communication skill and convincing power

Education- Should be a Graduate

Experience- 0 year - 2 year

Skill- Additional skills in the respective position will be an added advantage

You will be primarily responsible for creating the sales lead funnel across targeted geographies like USA, EMEA, APAC. This role will manage a team of SDRs and will need an experienced combination of demand generation, ABM, and SaaS sales expertise.

• Develop, maintain, and execute demand generation plans aligned with business goals.
• Prioritize and group prospects according to opportunity, buyer need, persona, solution and buying cycle.
• Partner with the marketing team to develop full-fledged demand generation campaigns.
• Identify the most effective marketing messages, value proposition, collaterals, channels for personas, and key accounts in the regions.
• Plan and execute ABM strategy for all products & geographies.
• Managing, training, and motivating SDRs to drive revenue growth.

• MBA with 5+ years of experience in SaaS-based B2B demand generation or ABM roles.
• The candidate should be an expert in Hubspot.
• Looking for an experienced candidate in the USA market.
• Prior team handling experience is a must.
• Expertise in handling CRM, drip campaigns, sales automation tools, and outbound lead generation techniques.
• A keen eye on data, analytics, and insights to drive revenue targets.
• Hands-on experience in sales pipeline management and top of the funnel metrics.

You will work as part of the Sales team and report to the Sales head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.