Sales Manager

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Company: CorpCare

Title: Lead Engineer (Full stack developer)

Location: Mumbai (work from office)

CTC: Commensurate with experience

About Us:  

CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.

Job Summary:  

The Lead Engineer will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.

Key Responsibilities:

• Engineering Strategy and Vision:

- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.

- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.

- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.

- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.

- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.

- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.

- Leverage your understanding of the broking industry to guide product development and engineering efforts.

- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.

- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.

- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.

- Recruit, train, and retain top engineering talent to build a world-class development team.

- Conduct regular performance reviews and provide constructive feedback to team members.

- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.

- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.

- Prepare and present engineering performance reports to senior management and stakeholders.

- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.

- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.

- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.

Requirements:

• BE /B. Tech - Computer Science from a top engineering college
• MBA a plus, not required
• 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
• Strong understanding of the broking industry and financial services industry.
• Proven track record of successfully managing and delivering complex software products.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Experience with Agile/Scrum methodologies.
• Deep understanding of software architecture, cloud computing, and modern development practices.

Technical Expertise:

• Front-End: React, Next.js, JavaScript, HTML5, CSS3
• Back-End: Node.js, Express.js, RESTful APIs
• Database: MySQL, PostgreSQL, MongoDB
• DevOps: Docker, Kubernetes, AWS (EC2, S3, RDS), CI/CD pipelines
• Version Control: Git, GitHub/GitLab
• Other: TypeScript, Webpack, Babel, ESLint, Redux

Preferred Qualifications:

• Experience in the broking or financial services industry.
• Familiarity with data analytics tools and methodologies.
• Knowledge of user experience (UX) design principles.
• Experience with trading platforms or financial technology products.

This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.

Job Summary

We are seeking a skilled Frontend Developer with expertise in React.js and React Flow to design and implement dynamic, interactive user interfaces. You will be responsible for building scalable web applications and visual workflows that empower users to interact with complex data and processes intuitively.

🛠️ Key Responsibilities

• Develop responsive and high-performance web applications using React.js
• Design and implement interactive flow-based UIs using React Flow
• Collaborate with UX/UI designers to translate wireframes into functional components
• Optimize components for maximum performance across devices and browsers
• Integrate RESTful APIs and manage application state using tools like Redux or Zustand
• Write clean, maintainable, and well-documented code
• Participate in code reviews, testing, and continuous integration processes

✅ Required Skills

• Strong proficiency in JavaScript (ES6+) and React.js
• Hands-on experience with React Flow for building node-based editors or workflow diagrams
• Familiarity with state management libraries (Redux, Zustand, Recoil)
• Experience with HTML5, CSS3, and modern CSS frameworks (e.g., Tailwind, Styled Components)
• Understanding of component lifecycle, hooks, and functional programming
• Knowledge of Git, CI/CD pipelines, and agile development practices

💡 Preferred Qualifications

• Experience with TypeScript
• Familiarity with backend integration (Node.js, GraphQL, etc.)
• Exposure to data visualization libraries (D3.js, Chart.js)
• Understanding of accessibility and performance optimization

Title: Sitecore Developer

Remote Work (Work from Home) 
Immediate joiners are preferred

Need candidate who is more into development and lesser experience on CMS (content management)

Linux Administration and VM Management with 6-8 Yrs. Exp: Client is based in US - No of positions -2

• CPU/Memory/Storage Monitoring
• Patch Management
• Disk Space Management
• System Log file management
• User account Management
• Server Start/Shut down
• Incident/SR Handling
• Pro-active monitoring of the customers infrastructure.
• Follow up on tickets with the internal IT Team for resolution/SLA
• Create and modify ansible/scripts to perform SA tasks
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
• Collaborate with other teams and team members to develop automation strategies
• and deployment processes
• Lead and manage all Service Requests (SRs) with Oracle Support and Cloud Operations to coordinate and complete SA
• Lead and support Oracle Cloud Infrastructure, Oracle PaaS platform administration, and Security integrations with Oracle Cloud Applications
• Responsible for defining audit procedures to validate user permissions and creating custom user roles based on segregation of duties.
• Monitor and investigate any system performance issues and works with Oracle, project teams and end users to identify and resolve root causes.
• OCI infrastructure administration (Install, configure, migrations, tuning, patching, administration & monitoring).
• Identifies emerging technologies to solve complex business problems.
• Leads and directs all administrative support for new implementations, upgrades, and migrations.
• Effective collaboration with infrastructure teams, application development teams, testing, and release teams.
• Design/develop current and future state user security maps, identifying technical gaps, and building remediation plans with the new system.
• Implementing Disaster Recovery and High Availability.
• Applying automated configuration management & infrastructure provisioning
• Experienced in provisioning and supporting OCI components related to Network (VCN, IPSec, FastConnect, Firewall ….)
• Excellent written and verbal communication skills.
• Work cross functionally with the team on system administration, access management and security management tasks in OCI
• Responsible for coordinating the review of new release details, as well as communicating platform maintenance events to project teams and end users affected by both planned and unplanned events.
• Establish and maintain the security policies for the firewall as new customer locations are added.
• Establish and maintain DR plans for the network topology
• Switch from primary IPSec tunnel to backup tunnel
• Switch back to Primary when appropriate
• Backup policy development and administration for OCI tenant
• VM Backup scripting (includes testing and enhancements as needed).
• Should be willing to work in shifts.

We are looking for Web Designer with 2+yrs of experience and well-versed with Wordpress, kindly apply if the following responsibility suit you:

Job Responsibility:

• Experience in building both front-end and back-end of the website
• Knowledge of WordPress Plugins
• Excellent and written and verbal communication skills with proven fluency in English
• Good understanding of Web architecture
• Analysing website performance and troubleshooting errors
• Conducts Wordpress design/development research and performs discovery analyses for new client projects, including content reviews and wireframing.
• Creates Wordpress design/development strategies based on research.
• Stay up-to-date with new web technologies.

Company Website: https://theempiremedia.in/

• Develop reusable, maintainable cross-platform HTML, CSS, and JavaScript for front-end web application components while adhering to web and team standards.
• Write unit tests to provide sufficient testing coverage for each developed component.
• Constantly review and improve frontend performance of the web application.
• Work with creative and business partners to understand, build and adjust web application functionality and visual presentation to support business goals.
• Work with server-side, infrastructure, and 3rd party technology partners to build, integrate and deploy web application functionality and visual presentation to support business goals.
• Work with project technical lead and/or FE architect to create technical designs and implementation plans.
• Ensure accuracy and attention to detail throughout the development process.
• Remain curious and current with new developments in the FE web development industry.

QUALIFICATIONS:

• Demonstrated 3-5 years of practical front-end web development experience.
• Expertise in writing and testing valid, web standards-based HTML, CSS, JS.
• Fluent in fundamentals of computer science such as:
• Object-Oriented Programming, Data Structures, Coding Patterns.
• Deep understanding and experience with the following standards and technologies is essential:
• DOM, JSON, AJAX, HTML5 Video, WCAG 2.0 AA, Git.
• Strong verbal and written communication skills are preferred.
• Bachelor’s Degree is preferred.
• Sample portfolio (code or public-facing web build) is a plus.
• Experience working for high-end brands or another environment with very high standards for the presentation layer is a plus; Ecommerce experience is a plus

Recko Inc. is looking for a QA engineer to join our kick-ass engineering team. We are looking for smart, dynamic individuals to inspect and report on the quality of products through the entire production cycle.

About Recko:

Recko was founded in 2017 to organise the world’s transactional information and provide intelligent applications to finance and product teams to make sense of the vast amount of data available. With the proliferation of digital transactions over the past two decades, Enterprises, Banks and Financial institutions are finding it difficult to keep a track on the money flowing across their systems. With the Recko Platform, businesses can build, integrate and adapt innovative and complex financial use cases within the organization and  across external payment ecosystems with agility, confidence and at scale.  . Today, customer-obsessed brands such as Deliveroo, Meesho, Grofers, Dunzo, Acommerce, etc use Recko so their finance teams can optimize resources with automation and prioritize growth over repetitive and time-consuming tasks around day-to-day operations. 

Recko is a Series A funded startup, backed by marquee investors like Vertex Ventures, Prime Venture Partners and Locus Ventures. Traditionally enterprise software is always built around functionality. We believe software is an extension of one’s capability, and it should be delightful and fun to use.

Working at Recko:

We believe that great companies are built by amazing people. At Recko, We are a group of young Engineers, Product Managers, Analysts and Business folks who are on a mission to bring consumer tech DNA to enterprise fintech applications. The current team at Recko is 60+ members strong with stellar experience across fintech, e-commerce, digital domains at companies like Flipkart, PhonePe, Ola Money, Belong, Razorpay, Grofers, Jio, Oracle etc. We are growing aggressively across verticals.

About the Role:

What are we looking for:

1. Strong understanding of Software Testing methodologies and Test design with Saas apps
2. 2+ years of experience in Manual  testing on Web using Postman, Jira or similar tools
3. Excellent communication and documentation skills with a strong attention to detail
4. Good understanding of Python / JavaScript and  Linux commands, SQL Databases
5. Good to have: Knowledge of performance and security testing, understanding of Jenkins, Kibana, Git, JMeter and hands-on experience with JUnit, Mocha (JavaScript), Any JavaScript e2e testing framework
6. Ability to interact with folks internally and externally to gather insights and handle multiple activities at once
7. Ability to think strategically and implement with excellence
8. A growth mindset and passionate about building things from the ground up, and most importantly, you should be fun to work with

As a test engineer at Recko, you will:

1. Test and prove that the software meets major architectural requirements while ensuring  the quality of the system as a whole 
2. Prove for scalability and performance of a software while running quality controls on components and final products
3. Develop and automate tests for software validation
4. Detect, investigate and troubleshoot bug and production issues
5. Analyze current technologies used within the company and develop steps and processes to improve testing procedures
6. Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
7. Gather product requirements (e.g. functionalities, speed, safety standards), 
8. Develop test plan, test scenarios and test cases and analyze the test results, detect issues and track root causes
9. Document technical issues and solutions as well as prepare file defect reports and report test progress

Detailed Job Description / Essential Duties and Responsibilities:

The role requires deep expertise in delivering modern web application solutions on the Open Source Tech platform, as well as ability to communicate how these solutions drive business value. Detailed responsibilities include -

• Lead Engineering team and ensure customer requirements and needs across the current and future targeted segments are met.
• Work with Product Owner / US counter parts / SME’s to understand the requirements and prioritize development efforts.
• Work in capacity of Scrum Master role and manage development through Agile - Scrum framework. Activities include Sprint planning, Preside Scrum meetings, Sprint Retrospective, Publish reports, etc.
• Responsible for creating User stories, Epics in Project management tool based on the requirements received from various stakeholders including clients.
• Manage all aspects of engineering operations including Product Design, Development, Testing and Deployment.
• Architect the applications / providing recommendations to choose the right technologies for the products to be built.
• Manage Operational efforts for the contracted clients and ensure the SLA’s with required quality are met.
• Manage Product support team and ensure the SLA’s for response and resolutions are provided to client that meets or exceeds the customer’s expectations.
• Build / Guide Developers in building Full-Stack Web applications at Internet scale.
• Code Review and provide feedback to ensure timely delivery with required quality.
• Programming in MEAN stack or similar open source technologies and framework
• Data Modelling using NoSQL and Relational Database management Systems
• UI / UX Design and Implementation
• Web Development with BootStrap, Angular Material, and other libraries
• Develop Data / File parsing programs using Python or other programming languages
• Create methods and algorithms for data analysis and optimization
• Develop curriculum for talent development, Knowledge Sharing, etc.
• Establish and maintain cooperative working relationships with all stakeholders involved.
• Willing, capable and excited to roll up the sleeves to code when needed.
• Having exceptional expertise in one of the following areas –
  • Backend / Front end Web Application Framework
  • Serverless Architecture
  • Micro Services Platforms
  • AWS Services