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A BIT ABOUT US
Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.
The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.
Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.
We are a 30+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.
About the Role
Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, and meeting and exceeding customer expectations). Thus, helping to differentiate Appknox. This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. Your leadership will drive the CS function’s focus on minimizing churn, increasing renewals, and identifying upsell/cross-sell opportunities to contribute to Appknox's growth and success. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.
Key Responsibilities:
Leadership & Strategy
- Lead and scale the Customer Success function, driving customer retention, renewal, churn reduction, and expansion.
- Develop a value-based mindset, mapping the customer journey for proactive engagement and advocacy.
Team Development
- Mentor the CS team, enhancing skills in upselling, cross-selling, and customer relationship building.
- Foster a results-oriented culture with clear KPIs and regular 1:1s.
Customer Engagement
- Build strong relationships with enterprise clients, driving product adoption and revenue growth through upsell and cross-sell strategies.
- Collaborate closely with sales for aligned growth initiatives.
Process & Improvement
- Define success metrics, optimize processes for onboarding, adoption, and renewals, and track team performance.
- Ensure cross-functional collaboration for a seamless customer experience.
Customer Advocacy
- Champion customer feedback to inform product and service improvements.
- Lead business reviews to improve account health and address gaps.
What You Bring-
Experience:
- 5-8 years of customer-facing experience, with 2+ years leading a high-performing customer success team.
- Proven success in managing large enterprise customers and complex multi-stakeholder accounts.
- Track record of achieving and exceeding retention, expansion, and customer satisfaction targets.
- Enabling the team with resources and skill sets to own cross-sell and upsell opportunities.
Skills:
- Strong business acumen, with the ability to influence through persuasion, negotiation, and consensus building.
- Experience with customer lifecycle management, journey mapping, and defining success outcomes.
- Proven ability to develop and implement churn-reduction strategies and enhance overall customer satisfaction.
- Experience in mobile app security or related industries is a plus.
Leadership Qualities:
- An enthusiastic and creative leader with the ability to inspire and motivate teams.
- Confident and dynamic, with a sense of humor and an open mindset.
- Able to handle challenging situations and navigate through uncertainty.
First Year Roadmap-
Work Expectations
Within 1 month
- You should have a complete hold of the product and the value customers are getting from it.
- Get clarity on how Security products and services are managed and delivered.
- Get a Fair understanding of all the departments/functions at appknox and meet with team members of every function.
- Initiate 1*1s with all the team members.
Within 3 months
- Define and optimize the customer journey, segmentation, and intervention strategies.
- Identify gaps in the CS function and propose actionable improvement plans.
- Initiate regular coaching and performance evaluations with the team.
- Interact with at least 5-10 customers and elicit feedback that we should be focusing on.
Within 6 months
- Set and track operational metrics for the CS team.
- Implement strategies to reduce churn and increase product adoption.
- Align customer success efforts with sales for seamless upsell/cross-sell initiatives.
- Manage and Coach the team to ensure they reach their complete potential.
Within one year
- Establish a customer success culture that permeates the entire organization.
- Redefine the Ideal Customer Profile (ICP) to attract the right clients.
- Lead initiatives to scale and upskill the team, focusing on long-term growth and efficiency.
Interview Process
- Round 1: Initial conversation with HR
- Round 2: Take Home Assignment
- Round 3: Interview with Senior leadership
- Round 4: Panel interview with Senior Leadership
- Round 5: Interview with CEO
- Round 6: Interview with HR
Compensation- As per Industry Standards
Why Join Appknox?
- Freedom & Responsibility: Work on challenging problems in a high-trust environment with flexibility in working hours and autonomy over your work.
- Competitive Compensation: We offer salary packages that reflect market trends, plus equity to ensure alignment with the company’s long-term success.
- Growth Opportunities: We foster continuous learning and development, supporting your journey towards career advancement.
- Transparency: Enjoy working in a startup culture that prioritizes open communication and cross-functional collaboration.
- Health Benefits: Comprehensive health insurance for you and your family.
at Series A Funded product Startup
📈 Key Responsibilities
● Lead implementation of Jodo in partner institutes
○ Own the entire process of onboarding a partner institute
○ Define ‘custom made’ offerings for the parents of a particular institute ○ Single point of contact between the Jodo institute partnerships team, institute management and Jodo inside sales team
● Account management:
Be responsible for ‘anything and everything’ in the partner institutes
○ Be responsible for parent outreach in the institutes
○ Strategize and execute plans for customer acquisition along with the management – events, referrals etc.
○ P&L owner of allocated accounts
○ Take lead in selling and implementing Jodo’s full suite of financial and payment solutions in the partner institutes
📃Requirements
● 1-3 years of experience in project management, operations, revenue growth
● Freshers from top tier colleges (IITs, NITs, BITS etc.)
● Track record of outperformance / over-achieving targets in previous workplaces
● Experience in leading initiatives and delivering results in a time-bound manner 🤩 Benefits
● Competitive salary, with a strong revenue-based incentive structure
● Opportunity to be part of the early stage fintech start-up and make an impact
● Work with colleagues from strong backgrounds & hungry to succeed ● High performers in this role will be given additional exposure
🔎 What are we looking for?
● Self-starter with a high sense of ownership → Comfortable to work with minimal supervision ● Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
● Bias for action → Have the temperament to experiment and execute in uncertainty
● Hustler → Ability to generate resources to solve a problem
● Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
● Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives
India's leading financial services company
● Drive/Execute full stack Data driven Growth & marketing campaigns for our UPI business, focused on key metrics in terms of Strategy, Team management, Product Marketing, Growth management, and Revenue management.
●Should be responsible for driving the User Growth, Revenue Growth, Retention, and Engagement of the Platform on a day-to-day basis.
● Deploy successful marketing campaigns and take ownership right from ideation to implementation:
● Segment customer base on various transactional/ behavioral features & design effective & 'reach out' & programs for them in the form of these marketing campaigns.
● Manage end-to-end consumer lifecycle management for the business vertical.
● Responsible for driving the entire marketing funnel from Acquisition to Retention using various digital marketing channels.
● Monitor customer funnel & identify new levers of growth and apply them to the business
● Suggest new features/product innovations whenever necessary basis
understanding of consumer behaviour.
Superpowers/ Skills that will help you succeed in this role:
● Bachelors degree in engineering or related field from reputed colleges.
● Must be data driven with strong problem solving and
analytical skills.
● High degree of ownership in taking things to completion.
● Ability to multitask and work on diverse range of
requirements.
● Excellent communication skills with ability to handle complex
negotiations.
● Prior experience in e-commerce industry is a plus.
Vedantu is India's leading Online tutoring company which enables students to learn LIVE with some of
India's best-curated teachers. It’s a fast-growing EdTech start-up with an outreach to over 1 million
students spread across 1000+ cities from 30+ countries. Vedantu is founded by IITian friends who have
been teachers themselves with over 13 years of teaching experience. It caters to 6th grade to 12th grade, prepares students for school boards, and competitive examinations, and has co-curricular courses.
About the Role :
The academic Counselor is the face of Vedantu for all our students & parents and will help them understand
how to leverage the Vedantu Platform for their learning.
Roles & Responsibilities:
Will have to do consultative outbound calls & follow-up calls daily with prospective students & their parents.
Fix appointments and conduct demo sessions daily with prospective students & their parents.
Understand Customer profiles & learning problems to explain the implications of ineffective learning methods and create a need for Vedantu course offerings through a structured Counseling Session with the student and the parents.
Handle Objections and Price Negotiationnegotiations to generate Sales Revenue.
Learn/ Upgrade one’s Product Knowledge, Sales Skills, and market understanding to achieve and exceed growing Sales target(s).
Desired Profile of the candidate:
Should be proficient in English and Hindi.
Comfortable working with 6 days (Monday off) in a Fast-Paced Environment.
The Candidate should have a laptop with functional audio/video plugins.
In Addition to salary, there would be monthly Incentives based on Sales Performance
Minimum Qualification - Must be a Graduate
Our client is a well capitalized digital startup pioneering full funnel marketing via programmatic media trusted by leading marketers and agencies in India and is expanding its footprint globally.
Head of Growth for India:
Our Client is seeking a prolific business development leader to run the growth function across India, our primary market currently. Incumbent will have full ownership to drive customer acquisition through marketing, direct sales, inside sales and alliances to meet tactical and strategic revenue goals for the business. This is an opportunity to combine your strategic thinking, resourcefulness, as well as growth hacking, solutioning, storytelling and networking skills to drive significant business impact. If you enjoy being the tip of the spear in acquiring customers, then this is the role for you.
Responsibilities:
● New customer acquisition - both marketers and agencies.
● Develop and execute sales and marketing strategies to achieve revenue goals and gross margins.
● Run the complete sales cycle from lead generation to deal closure and customer onboarding.
● Grow company's business in India via direct sales as well as inside sales, partnerships and marketing.
Requirements
Competencies & Prerequisites:
● 8+ years of relevant experience running the complete sales cycle in selling adtech/martech solutions to senior leaders and CXOs in the brand and agency world.
● Deeply networked in the Indian digital media ecosystem at senior management level, with quality relationships that translates into driving early traction.
● Strong pulse of the market, its evolution and competitive landscape.
● Seasoned storyteller with ability to identify the right target segments, pain points and unmet needs of target customers, and accordingly improvise the pitch and the solution, while optimizing for short term vs. long term goals – internal and external.
What you get: Opportunity to build a global company. Amazing learning experience. Transparent work culture. Meaningful equity in the business.
response to market conditions. Support developing
the pricing strategy formulation to remain
competitive and enhance profitability. Analyze
competition and industry trend.
Develop pricing strategy across various product lines to position the products based on value and competitive
situation.
Develop Methodology for calculating List Price, Price Floor, Price ceiling for various product lines within various
market segments in relation to the value. Maintain corporate price list and periodically update appropriately
Develop tools for estimating cost for quotes for new products.
Transition the organization from cost plus pricing model to value pricing model
Develop value pricing model and implement it for all new products.
Define approval standards and processes
Perform financial evaluation to assess pricing action effectiveness
Lead the Price increase process/change management process for the organization. Work with sales, management,
and product managers to implement the Price changes into the market and to product
Business cases for new pricing proposals
Bespoke pricing proposals with authority matrix and compliance
Conduct training on pricing to sales teams
Propose new models and product features to improve gross margin and increase revenue
Conduct field research including competition analysis, industry analysis , trend tracking and develop Insights based
on inference
Develop a methodology to identify margin leakages and recommend approaches of improvement
Perform partnering with buyers, product managers and sales department to ensure integrated profit maximizing
approach to market
Analyse financial impact of price approach in view of overall history as well as profitability of customer
Performance Indicators
Top line revenue growth
Improved Margins
Average revenue per contract
Customer acquisition cost
Lifetime value
8 yrs overall experience with at least 3
years in a similar role
Graduation in a relevant stream
- In depth knowledge of pricing
strategies, processes, initiatives and
creating pricing process
documentation.
- Experience in SaaS pricing models
and Value based pricing
- Proficiency in Data Mining
- Good understanding of the business
model
- Numerical data
- Analytical mind with a strategic ability
- Strong attention to detail.
- Understanding of Financial Statements
- Excellent communication, negotiation
and stakeholder management skills
• Lead the local execution of the marketing campaigns and D2C commerce across all owned, earned and paid channels.
• Shapes the future of D2C marketing and sales, develop a clear strategy for the activation and sales in the market and to plan, implement and optimize all media campaign activities together with the global D2C team and agency partners.
• Responsible for enabling cutting edge, agile and technology enabled
audience based, personalized activation & omni-channel marketing and direct sales & engagement via owned platforms to increase consumer, customer and business impact.
• Drive all marketing campaign activities across all digital channels and all
categories. Lead the execution and constant optimization of D2C digital
marketing activation strategy.
• Drive full P&L responsibility and ensure high repeat values & LTV for
customers.
• Plan sales/events to highlight the offers and new product launches of the
company.
• Coordinate between the Brand & D2C team to maintain the Brand
architecture.
• Responsible for the full funnel flow on the website for customers and ensuring high
CR&AOV.
Required Skills/ Experience
• 6-7 years of relevant experience
• Prior experience in D2C companies or consultancies
• Experience in digital marketing
• Worked on different live projects, web optimization.
About WareIQ
We are making India's e-commerce businesses successful by giving them the power of Amazon prime like logistics. Modern eCommerce consumers want same & next-day delivery. But the infrastructure in India can’t keep up. 80% of eCommerce parcels outside Amazon reach customers in 5-10 days.
• India eCommerce demand is highly fragmented, yet 90% of brands ship from a central warehouse
• If platforms & brands don’t offer prime-like shipping timelines, customers don’t buy
• High fixed investments, rigid contracts & tech complexity makes prime-like fulfillment infrastructure inaccessible to online brands
Enter WareIQ. WareIQ allows eCommerce companies to compete with Amazon service levels by bringing their average timelines from 5-10 days to next day.
• We're a software-only platform that connects a nationwide network of fulfillment centers and last-mile couriers centralizing all tools in a single platform
• Ownership of logistics SLAs by WareIQ fulfillment experts
• Micro-fulfillment model billed on usage with no minimum
• Onboarding in 7 days vs 3-6 months
WareIQ is backed by leading global investors including Y Combinator, Funders Club, Flexport, Pioneer Fund, Soma Capital, and Emles Venture Partner.
About Role
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.
Responsibilities
- The Business development management team is responsible for the acquisition of new Partnership opportunities.
- This position will be responsible for helping our prospective clients make purchase decisions to best suit their business needs.
- The Business Development Manager would be required to plan and carry out all sales activities on assigned accounts.
- This Position involves interacting with clients and our services department
- If you have prior experience in either sales, service or marketing, it is an added advantage since you will understand what the customer needs
- Maintain existing business with brilliant rapport and trust amongst clientele
- Think critically when planning to assure project success
Qualifications
- Bachelor's degree or equivalent experience
- 2 - 4 years' prior industry-related business development experience
- Strong communication and interpersonal skills
- Proven knowledge and execution of successful development strategies
- Focused and goal-oriented
- Ideal candidate has outstanding business acumen, an outgoing personality, confident and excellent presentation, and communication skills.
- The candidate should have patience and charm to deal with all types of customers.
- The candidate should be able to put across ideas and solutions in a clear concise manner.
- The candidate should be able to learn and adapt the product into their conversations with ease.
- Prior experience in either the sales or services departments is preferred.
Client in blockchain, web3, DAO space. Hybrid role.
We're looking for a Performance Marketer to drive our strategic product and technology vision on the growth and platform side of products. Evaluate the customer touch-points and growth levers in our onboarding product. Define, drive and modify traffic and growth metrics for the organization. Be responsible for building and executing new initiatives and roadmaps. Manage product lifecycle from ideation to launch and beyond. Salary up to 35 LPA
🙋What makes you a good fit?
- Minimum 2 years of experience working on building products or problem-solving in a B2B domain.
- Relevant product experience in growth products, onboarding journeys, retention and engagement journeys
- The drive to build products with an insight-first approach but at the same time a track record of boldly pursuing intuitions and validating them via experimental outcomes.
- Data orientation, analytical skills, and an ability to interpret everything in terms of measurement.
- Comfort with ambiguity, belief in first principles, and the skill to transform broad ideas into action plans via high bias for action
- Unnoticeable cross-functional stakeholder management.
- Business acumen to appreciate and understand levers for business growth and profitability.
- Preference to work independently.
• Drive revenue growth through marketing channels
• Work with Inside sales team to deliver consistent business growth
• Enhance the web properties of the company while ensuring optimum SEO and SEM effort towards discoverability
• Set up a social media strategy for the brand with a disproportionate effort towards developing a compelling LinkedIn presence and outreach
• Would be responsible for ensuring sustained thought leadership for the company in the performance engineering category by creating a strong content management engine
• Plan and deliver successful webinars every quarter
• Drive Video Marketing - Solution / Products showcase, Demo, Testimonial and Case Studies
• Create customer presentations and contribute in building key proposals Build Community/s
• Branding / Messaging: Define and refine messaging for the ICP
• Generate value through Event marketing
• Would be expected to lead all communication effort including internal communication, public relations and analyst relations.
SLAY Coffee is India's best rated and fastest growing coffee brand with a vision to democratize great coffee experiences through technology & innovative customer experiences. With 3 core lines of business (SLAY Cloud for Online, SLAY Coffee Bars for Grab & Go and SLAY Packaged Coffees for home consumption), SLAY Coffee's core promise is sophisticated convenience at pocket friendly prices. The brand is 2-years old and currently has a footprint of over 150 locations across 8 cities.
Culture at SLAY:
Excellence is our North Star and our culture fuels this pursuit. We work together as a sports team-; each member is united by a common purpose and drives excellence by bringing their unique self to the team.
We aim to build and nurture a team that finds meaning and fulfillment in the work they do at
SLAY. If who you are and what you value is in alignment with what SLAY is and what we value, then the pursuit of excellence becomes meaningful.
The following principles guide us in our day to day working at SLAY:
1. Act with integrity and respect
2. Be passionate
3. Think long-term
Core Values :
Our core values define how we operate and bring about an alignment of purpose. We learn and get inspired from each other in strengthening these behaviors & skills both at an individual level and collectively at the Company level. New members are added to the team and existing team members are rewarded and developed based on these values.
1. Customer First
a. Always solve for the customer, not for self or the Company
b. Understand customers and markets deeply
2. Courage:
a. To think big, act without fear and voice your opinion.
b. To question the status quo- go beyond rules and hierarchies.
c. To act in the best interest of the customer and company, even if it calls for going outside your comfort zone
d. To be transparent and open; we have nothing to hide
3. Ownership:
a. Act with authority to drive results
b. Prioritize action over discussions
c. Collaborate independently across teams
d. Communicate proactively, eliminate the need for follow ups
4. Curiosity
a. To push the boundaries and innovate
b. To never settle for less
c. To make mistakes, learn, don't repeat
d. Trust data over opinion
Beyond the salary (and great coffee!)
- Freedom to test out any idea in your function or outside of it.
- Gender-neutral policies
- Free Books Program- buy any book that you would like to read for the company library. The Company pays for it.
- 25% of your time can be devoted to the causes you care about. (Pursue your passion or hobby)
- Exclusive talks & insights from the experts for the growth & development of our team
- Full tuition fees sponsorship for Baristas
- Family support programs for Baristas
Opportunity:
As a Sr. Manager in SLAY's Digital Growth team, you will own the strategy and execution of all growth initiatives on all digital platforms.
Your Boss:
You will work directly with the Head of Growth who manages growth across channels and platforms. This position is being hired for. In the interim, you will report to our Co-Founder.
Your Team:
You will collaborate with business teams to develop growth strategies, creative teams to develop impactful copy/creatives, external partners to set up and manage specific projects/campaigns.
Key Result Areas :
- Drive customer acquisition & retention.
- Strong experience with driving growth on platforms including Facebook, Instagram, Google suite including Youtube and familiarity with emerging platforms.
- Experience with driving own sales channel growth including driving App installations and business through Web, App and other own platforms
- Grow the brand on the 3rd party sales channels with a key focus on improving funnels and cohorts
Your role requires knowledge and demonstrable experience of: Previous work experience 5+ years handling performance / digital marketing. Experience working with a high growth startup / brand would be strongly preferred.
Next Steps:
If you wish to explore this opportunity further,
1. Send us a copy of your latest resume
2. A quick note on what excites you about working with SLAY. You can do this as an audio file, video file or a simple write up as well.
3. We will schedule one to one interactions with your potential boss, team members and peers.
(Only Female Candidates Preffered)
About Proactive For Her
Proactive For Her is a women's healthcare early-stage start-up founded by Achitha Jacob (ex-HBS, DaVita and Kearney). A digital clinic for women, Proactive For Her, offers accessible, personalised and confidential healthcare solutions for women's out-patient health concerns across life stages - from puberty to menopause (https://www.proactiveforher.com/">https://www.proactiveforher.com/).
- Location: Bangalore
- Work hours: 9 am to 7 pm
- Full-time opportunity (Monday to Saturday)
Note: Saturdays will be work from home.
Qualifications
- Masters in Marketing / Business Administration or related field.
- You have prior experience in a similar role with a solid track record of success
Requirements
- You have strong experience in Growth Hacking, Social Media/ Viral Marketing, managing demand generation & the customer acquisition funnel and performance marketing.
- You have good knowledge of Campaign Management Tools (e.g., Active Campaign), and Web Analytics Tools (e.g., Google Analytics).
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- Knowledge of SEO and PPC advertising methods
- You have excellent communication & interpersonal skills
- You are adept at building relationships and liaising with multiple stakeholders and thrive in matrix environments
Role
You will be responsible for taking a look at customer growth, acquisition, and activation. Furthermore, you are going to play a role in customer retention and up-selling (the process of selling existing customers additional products or services).
- Lead a team to create and implement strategic marketing initiatives across various marketing functions including performance marketing, events, social media marketing, product marketing and partnerships
- Create and implement the marketing plan in line with overall business objectives while striking a balance between longer-term strategic brand building activities, mid-term lead generation and nurturing, as well as quick wins to achieve targets
- Using data and analytics for decision making and measuring marketing effectiveness as well as creating a culture of structured experimentation and iteration to drive growth
- Ensuring consistent messaging that is aligned with the brand
- Building win-win relationships with new and existing partners
- Manage the marketing budget to drive sustainable bottom-line growth
A decade old, the firm has grown to great heights, beside partnership with the best universities and organizations across the globe. They are backed by a global publishing house, that is more than 200 years old, whose international operations cover the USA, Europe, Asia, Canada, and Australia - known for published works of more than 450 Nobel Laureates in categories across Economics, Chemistry, Peace, Economics, and Physiology among others.
- Developing a long-lasting relationship with assigned client portfolio.
- Creating sales plan for generating revenue, managing the P&L for assigned customers
- Acting as point of contact for complaints and escalating issues as appropriate.
- Identifying Opportunities and being responsible for upselling and cross selling to the defined customer base.
- Collaborating with internal teams to address customers’ needs.
- Working closely with Business Development teams to identify and grow opportunities within territory/ market.
- Forecasting and maintaining a strong pipeline.
What you need to have:
- 5 - 8 years experience in business development & account management in staffing industry
- Strong interpersonal and Communication skills, both verbal and written and good negotiation skills
- Candidate with prior experience of more than 5 years in Customer Service and Sales preferred.
- Driven to succeed and motivated by a target driven environment.
- A customer-oriented attitude
- Problem-solving aptitude
- Ability to work well with a team.
- Ability to network and build relationships.
- Able to multitask and juggle competing priorities.
- Strong client facing staffing experience in both hunting and farming.
- Have been responsible for the end-to-end client relationship.
- Proven track record of meeting and exceeding targets.
1. Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
a. Better and Easier accessibility, also available on mobile web
b. Access to rich reports which gives you business knowledge, spend
c. Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
● drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
● never-say-no attitude, and comes with a win-all attitude
● At the same time, a core ingredient of the DNA is customer empathy
● We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.
Responsibilities and Duties of sales city lead:
● Lead a team of PagarBook sales associates on the field
○ You will pitch about PagarBook desktop solution on field to customers
○ You will explain the benefits of PagarBook desktop solution to customers
■ Better and Easier accessibility, also available on mobile web
■ Access to rich reports which gives you business knowledge
■ Unlimited free upgrades for a year
■ The users can register on the desktop for a free trial for 7 days
■ Expense manager
■ Bulk update features
○ Sales associate would convert the customer into a paid customer
● You will have sales target in INR per month revenue
○ Incentives would be given based on slabs of target achieved by the team
Mandatory requirements
● Local language knowledge in the city of operations is a must
Benefits:
● Targets based incentives (extremely attractive, based on targets achieved)
● Petrol allowance ~upto INR 3,000 (on actual bills)
Key Areas of Responsibility (KRAs):
● Onboarding of Customers per associate
● Retaining customer accounts
○ While we build new businesses, cross-selling would be key
○ Customers should keep using PagarBook desktop beyond 30 days of activation
● Grow customer basket size
○ Identify key SME clusters in the city and prepare an acquisition plan
○ Go aggressive and acquire
● Business acumen & key skills
○ Strong knowledge on PagarBook sales process, services and product
○ Local Market and competition knowledge and clear articulation of PagarBook advantages
○ Strong negotiation and influencing skills to create win-win
○ Give continuous feedback to internal teams to improve our customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.
- Ideating and managing new communication flows working with internal product, operations, and content teams to drive engagement for company product users.
- Designing and executing the user communication flows for new product features
- Reducing CX touchpoints / calls by looking at data and proactively communicating with the customers on resolving them
- Being a go-getter who can work efficiently with multiple teams and delivering before deadlines.
- Analyzing and reporting performance on a regular basis and deciding actionably.
- Meeting with public officials, developers, and the public regarding development plans
- Business Analysis: Monitoring and assessing the performance of your market.
- Working with and supporting central product teams to improve tools to drive growth in markets.
What you need to have:
- 3+ years of experience in managing growth at early-stage startups or global startups entering India.
- Strong academic credentials from a Tier 1 institution.
- Significant understanding of the fintech and financial services space, especially the wealth management business.
- Bonus: Tier 1 MBA.
- Extremely high analytical skills and first-principles led problem-solving attitude.
- Excellent communication skills.
- Good people skills with the ability to build trust.
Our client is a new age ed-tech platform that provides a perfect combination of classroom learning and technology to the kids of KG to class 7. Their experiences with inquiry based learning systems, child psychology, active pedagogy and gamification of study materials, helps students to learn and clear their respective Math and English levels easily and without the need for tuitions.
The founders are XLRI alumni who have experience in Education as well as other sectors and well versed with running a successful business. Backed by FIITJEE, it has been recognised as one of the most Promising Educational Apps. The app promotes fun learning and focuses on mastery of the subject, ensuring that the new age kids possess critical thinking, problem solving and communication skills.
- Generating Leads by calling on Parent Leads through the CRM
- Calling 60-75 Leads on a daily basis
- Generating trail classes by pitching to the parents to take the Trial Class
- Conducting counselling sessions for parents who take trial classes
- Closing the sale through smart and strategic approach
- Generating and meeting revenue numbers (3L+ per month)
- Freshers with a graduate or post graduate degree
- A keen desire to drive Sales for a fast-growing startup
- Willing to work 6 days a week(Mondays off)