Performance Marketer

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective

social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep

understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with

offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the

defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree

preferred).

● 2+ years of proven experience in social media management within a client-based agency or

related environment.

● Demonstrated success in devising and executing impactful social media strategies for a

variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both

internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best

practices.

● Proven track record of generating exceptional results via integrated marketing strategies

(online + offline).

• 5 to 8 years ‘Hands-on’ experience in Java/J2EE/Microservices development
• Hands on with CODING in both JAVA and Angular 2+
• Experience constructing custom Microservices applications using Java, SpringBoot, Spring Cloud and Spring Core.
• Experience in Spring boot 4 or more years.
• Last job to be completely hands on in Spring Boot and looking for hands on in Spring Boot the next role.
• Experience in writing unit test cases (JUnit)
• Well used to Agile (XP, Scrum, SAFe)
• REST Services (HTTP methods, CRUD, Status codes, Authentication, Authorisation)
• Angular 2+, HTML,CSS

Tele sales Executive (BL,PL,Credit card,LAP )

Location: Whitefield, Bangalore

Age Limit: 19 – 30 years

Salary: ₹21000 – ₹28,000 (based on interview) + Incentives

Education: 12th Pass & Above (No Technical background Required)

CIBIL score required above 600 above (mandatory)

Job Timing: 9:30 AM – 7:30 PM (Rotational Shift)

Language-Hindi and English Fluent Mandatory

Requirements:

• Proven work experience of 6 M or more as a quota carrying individual into Software/Web Development Services Domain.
• Has adequate knowledge of technology and jargons required for sales discussions.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, negotiation and communication skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
• Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
• Should be comfortable with Background Verification of previous employment

Experience: 10 to 13 Yrs

Job Location: Bangalore (Open for WFO / WFH)

Shift Time: 3 PM to 12 AM (Should be comfortable to extend if required)

Notice Period: Immediate to 30 Days

Skills:

Strong Functional skills in Oracle Apps (R12) working on Accounts Receivables (Mandate), Service Contracts (Mandate), Sub-Ledger Accounting, and General Ledger (Mandate), Need excellent communication skills.

Job Description:

• Strong Functional skills on Oracle Apps (R12) working on Accounts Receivables, Service Contracts, Sub-Ledger Accounting, General Ledger 
• Technical experience working on SQL queries.
• This is an individual contributor role
• Good Functional Understanding of these modules.
• Ability to work in cross-functional teams 
• Ability to work in Onsite-Offshore model
• Excellent Communication skills to liaison with Business users as required
• Experience working with both Inbound and Outbound integrations.

• Starting and stopping SAP instance.
• User administration – setup and maintenance.
• Authorization / Role / Profiles – setup and maintenance.
• Setup SAP security.
• Maintenance of system's health.
• Monitor system performance and logs.
• Spool and print administration.
• Maintain system landscape.

Masters India is looking for fresh graduates, who can deliver measurable success. Our ideal candidate is highly motivated, an excellent communicator, can work well within a co-operative and friendly team as well as should be able to work on their own initiative. The primary focus of the role is to work with the  testing team to develop a comprehensive solution. The candidate should be proactive and should be to impact positive change to add value to our business. This position will be based at Masters India office in Noida, Sector 63. There is significant opportunity for career progression at Masters India.

Key Responsibilities:

• Can write test cases for - Unit level, Functional and Integration testing, Load testing.  
• Researches issues in order to identify root cause, documents and reproduces problems. Develop test plans and detailed test cases for new product functionality.  
• Ability to handle multiple activities with changing priorities simultaneously and escalate risks.
• Competency to utilize Company software and willingness to learn new systems as necessary.
• Ability to work in a dynamic and Fast Paced Environment.
• Leadership quality and to be a self-starter and if required can work as an Individual contributor.
• Test Execution in all levels of testing including Functional Testing, Smoke Testing, Integration Testing, Regression Testing, Load Testing, System Testing etc.
• Bug Reporting on Bug Reporting tool like Bugzilla, JIRA, MANTIS or QC.
• Able to do exploratory and non functional testing as an when required.
• Effective defect tracking and reporting to improve communications and reduce delay.
• Knowledge of testing process deliverables.
• Should be proficient in using Google Docs (documents, spreadsheet, presentation) and Microsoft office suite.
• Can provide assurance for build releases to staging and production environments.
• Collaborates with quality assurance team and software development to resolve issues and enhance the application.

Required Skills:

• 0-2 years in field of Software Quality Assurance (finance domain), manual and mobile applications
• Knowledge on Automation and Security Testing.
• Excellent communication skills (written + verbal)
• Experience in preparing Test Cases and  testing strategies  .  
• Experience in Bug Reporting and familiar with any Bug Reporting tool like Bugzilla, JIRA, MANTIS or QC.
• Knowledge of SDLC and STLC and Defect Tracking.
• Experience in API testing, XML, Web Services, SOAP and JSON.
• Experience in automated test tools- QTP or  Selenium Web Driver.
• Experience on performance testing with good knowledge in Jmeter and LoadUI etc.

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have