Field Sales Executive

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Position- Dotnet developer

Basic Requirements

• Basic knowledge of C#, .NET Core, SQL Server, and Entity Framework.
• Understanding of OOP concepts, MVC architecture, and database fundamentals.
• Ability to write simple SQL queries & work with stored procedures.
• Familiarity with frontend frameworks like Angular or React JS will be an added advantage.
• Awareness/learning mind set towards Clean Architecture or design patterns.
• Strong analytical and logical thinking.
• Good communication skills and willingness to learn from seniors/mentors.
• Passion for coding, problem-solving, and continuously upgrading technical skills.
• Flexible and adaptable, with eagerness to work in both independent and team-based environments.

Responsibilities and Duties

• Assist in writing clean, scalable code using .NET programming languages.
• Support in requirement understanding, coding, testing, and deployment.
• Debugging and fixing issues under guidance of senior developers.
• Collaborate with the team in design discussions and code reviews.
• Maintain proper documentation and follow coding standards.
• Learn and implement best practices in software development.
• Actively participate in training, knowledge-sharing, and self-improvement activities.

Benefits

5 days working (Monday to Friday)

Health Insurance

Open and friendly work culture.

Flat hierarchies and a great working environment.

Technically strong projects which enhance your skill and knowledge.

Good Mentoring with a caring approach.

Responsibilities: 

This role involves a Salesforce Lightning Developer joining the global team to take responsibility for enhancing and implementing the Salesforce system across the retail and investment management business in banking clients. 

 Key Responsibilities: 

- Implement regional and global requirements from the business, using best practices to increase adoption. 

- Integrate Salesforce with various third-party platforms and internal platforms to deliver a unified client ecosystem for the firm. 

- Work closely with different teams, taking a hands-on role in the design and development of new features. 

- Ensure that enhancements and solutions are in line with the firm's vision. 

Required Skills and Qualifications: 

- Strong hands-on experience with Salesforce, preferably in Salesforce Lightning in the financial industry. 

- Proficient in APEX, HTML, JavaScript, and CSS. 

- Experience deploying rapid prototyping to quickly envision challenges and credibly propose solutions to complex issues. 

- Basic knowledge of integrating Salesforce with third-party vendors, API integration, and RESTful services. 

- Strong skills in programming, reports, dashboards, and workflows. 

- Good knowledge of databases, including SQL and SOQL. 

- Familiarity with DevOps best practices, including version control, CICD tools, and Salesforce DX. 

- Understanding of the full development lifecycle, including Agile methodologies. 

- Proficient in writing Apex test classes and scripts. 

- Strong written and verbal communication skills. 

Role: SAP EAM Mobility Consultant / Lead

Experience: 6+ Years

Required Skills & Keywords:

SAP EAM / PM, SAP Mobility, Enterprise Asset Management

Managing Technical Objects: Equipment, Functional Locations, BOMs, Installed Base

Work Order Management, Notifications, Preventive Maintenance

Task Lists, Maintenance Items, Maintenance Plans

Measurement Points, Warranties, Serial Numbers

Capacity Requirements Planning, Work Clearance Management

Workflow in SAP EAM & PM, Standard Reports

Functional Specifications, TDD, Unit Testing, Integration Testing

SAP Support Projects, User Support, Incident & Escalation Management

Client Interaction, Status Reporting, Onsite–Offshore Coordination

Exposure to ASAP, ITIL, Solution Manager\

Preferred:

SAP PM Certification | ITIL 4 Foundation

Basic ABAP knowledge

#SAPEAM #SAPPM #SAPMobility #SAPConsultant #EnterpriseAssetManagement

#PreventiveMaintenance #WorkOrderManagement #SAPJobs #HiringNow #Hyderabad #Bengaluru

Job Description 

The future is infinitely wide and begging to be reimagined and we are looking for people who have the courage to make their dent in what has always been. If you have an optimism that says there is no limit to what we can achieve in a time inviting those with vision to shake things up, then we should talk. Our work is fueled by connected thinking, challenging boundaries, and the power of digital redefining a connected world. Our people thrive because of the belief that it’s both our privilege and responsibility to usher our clients and the world into what is next. We’re seeking those who question the status quo and want to reimagine the way the world works while realizing a smarter way for business to help – all in service of improving the daily lives of people, the world, your career. Next_reimagined. 

Your Impact: 

• Drive the design, planning, and implementation of multifaceted applications, giving you breadth and depth of knowledge across the entire project lifecycle. 
• Combine your technical expertise and problem-solving passion to work closely with clients, turning complex ideas into end-to-end solutions that transform our clients’ business. 
• Constantly innovate and evaluate emerging technologies and methods to provide scalable and elegant solutions that help clients achieve their business goals. 

Qualifications 

• Strong hand on experience of Components, Templates, Taxonomy, metadata management, Forward and Reverse Replication, Workflows, Content Publishing and unpublishing, Tagging, Deployment(Maven) and Content migration/ planning. 

• Strong Physical Architecture concepts (Infrastructure) including but not limited to Load Balancers(ELB), Apache set up, CDN, Disaster Recovery, recommending capacity of AEM publish and author instances. 
• Taking a lead in recommending the solution considering quality properties of the system like Search Engine Optimization (SEO), Accessibility (A, AA, AAA), Monitoring (Squid, Nagios, Zabbix, Ganglia, App Dynamics, New Relic etc.), Scalability, Security, Performance and Responsive architecture 
• Has implemented Quality Processes for projects like Continuous Integration (Bamboo/Jenkins/Git/BitBucket/Cloud Manager), SonarQube, Code reviews (Manual and Automated), code Formatters, Automation testing etc. 
• Good to have Mobile App development and technologies, Digital Asset Management products, Adobe Scene 7(Adobe Dynamic Media), integration with eCommerce products like Hybris, Magento, ElasticPath and micro-services based architecture experience. 
• Strong knowledge of Cloud native approaches and platforms including AWS, Azure or GCP.  

• Experience with SaaS based implementation of AEM as Cloud Service and AEM SDK (preferred).  
• Good knowledge with Adobe I/O Runtime and Adobe I/O Events.  
• Good experience with frontend technologies like Bootstrap, Backbone.js, ReactJS, Handlebars, Grunt, Angular, CSS3, HTML 5 and jQuery. 
• Knowledge of templating with JSP, HTL, and integration with MVC FE frameworks. 
• Mastery of all relevant “core Java technologies” with Java 8/11 that are used in most Java-centric CMS/WCM platforms, including but not limited to XML, XSL, XSLT, XSD, server-side programming models, and other related presentation, middle-tier & persistence frameworks 

Set Yourself Apart With: 

• Develop Digital Consumer experiences based on Adobe marketing cloud products including AEM. 
• Define solution architecture for global customer engagement and global web content management platforms, integrating a full collage of supporting technologies including AEM, Search, Adobe Social, Adobe Analytics, Adobe Communities, Adobe Target, Adobe Campaign Standard, Adobe Launch and others 
• Develop powerful features such as multi-site and multi-channel delivery, personalization/targeting, content aggregation & syndication, multi-lingual support, automated workflow management, social media etc. 
• Diagnose and solve technical problems related to AEM implementation. 

• Interact with clients to create end-to-end specifications and solution architecture for content & collaboration solutions. 
• Provide inputs and direction to senior developers on the team for design and implementation. 
• Define implementation processes, quality gates and standards for design and development. 
• Define best practices to manage performance, security and scalability of the Digital Platforms 
• Lead teams of 20+ people through all phases of Development. Agile development methodology is a plus 

• Lead and Involve in Planning and estimations of Adobe projects, Lead all tracks of the project from Frontend, backend, QA and Project Management 

Additional Information 

• Gender-Neutral Policy 
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai) 
• Generous parental leave and new parent transition program 

• Flexible work arrangements 
• Employee Assistance Programs to help you in wellness and well being   

Excellent programming skills in C/C++ and Python
Need experience on cloud/Virtualization experience.
Strong working experience in developing application on Linux 
Experience of working with multi-threading, IPC and socket programming is must.
Familiarity with OS concepts like memory management, scheduling etc. is desirable.
Familiarity with TCP/IP protocol stack is desirable
Knowledge of Linux networking stack including conceptual understanding of IPsec, iptables, conntrack, bridging, policy based routing etc. is desirable
Familiarity with container technology
Aware of Agile Methodologies, CI/CD methods
Experienced with all phases of project in development, testing and deployment and management of enterprise solutions.
Excellent verbal written communication skills.
Self-motivation and the ability to work under aggressive timeline is must.
Strong problem-solving skills and very good time management skills

What you'll do: 
UniAcco, UniCreds, and UniScholarz are looking for passionate professionals looking forward to build their career in Global Property Consulting, International Credit Consulting, and Study Abroad Consulting.

Desired Candidate Profile:

• Candidates with 0-3 Years of Experience.
• Candidates who aspire to kickstart their career as Business Developement Professionals and Consultants
• Candidates who are already based in Mumbai
• Candidates having decent English Communication.

Package

Job Offer - 4 LPA (Fixed) + Performance Incentives upto 60k per Month (Variable)

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.