Business Development

Job Title: Business Development Executive (Upwork — Custom Web & Mobile Development) 

Experience: 3+ Years (Upwork bidding — IT services) 

About the Role 

We are hiring a Business Development Executive who specializes in Upwork bidding for custom web and mobile app development (not website or CMS) 

Key Responsibilities 

• Identify and bid on relevant custom development projects on Upwork 
• Analyze client requirements and prepare tailored proposals 
• Communicate with prospects, clarify scope, and build trust 
• Work closely with technical team for estimations & solutions 
• Negotiate pricing and close qualified deals 
• Focus on projects like: 
• Custom ERP 
• Custom CRM 
• SaaS platforms 
• Marketplace applications 
• Mobile App Development 
• Web Application Development 
• Maintain lead pipeline, follow-ups, and reporting 
• Ensure smooth project handover after closure 

Required Skills & Expertise 

• Minimum 3+ years of Upwork bidding experience in software development 
• Proven track record of closing Web& Mobile Applications, ERP / CRM / Marketplace / SaaS deals 
• Strong understanding of custom development (not CMS / website design) 
• Good understanding of technologies (not mandatory to code): 
• JavaScript 
• React 
• Node.js 
• PHP / Laravel 
• Android / iOS 
• Flutter 
• React Native 
• Excellent English communication (written & verbal) 
• Strong proposal writing, presentation & negotiation skills 
• Ability to understand business problems and map to technical solutions 
• Target-driven and self-motivated 

We are seeking a skilled React.js Developer to join our team. The successful candidate will be responsible for developing and maintaining web applications using React.js. You will work with a team of developers to create interactive web interfaces, ensure high performance and scalability of our applications, and collaborate with cross-functional teams to deliver high-quality products.

Key Responsibilities:

• Develop and maintain web applications using React.js
• Write high-quality, reusable code for UI components
• Collaborate with designers, product managers, and other developers to implement new features and improvements
• Ensure the performance, scalability, and maintainability of web applications
• Participate in code reviews and provide constructive feedback to peers
• Identify and troubleshoot issues with web applications
• Keep up-to-date with industry trends and best practices

Requirements:

• Strong experience with React.js and its core principles
• Strong proficiency in JavaScript and its core concepts
• Experience with popular React.js workflows (such as Redux)
• Familiarity with RESTful APIs
• Knowledge of modern web development tools and frameworks (such as Webpack, Babel, etc.)
• Strong understanding of HTML, CSS, and web standards
• Ability to write efficient, scalable, and maintainable code
• Experience with version control systems such as Git
• Excellent problem-solving and analytical skills
• Good communication and collaboration skills

Education and Experience:

• Bachelor's degree in Computer Science or related field (or equivalent work experience)
• At least 3 years of professional experience as a React.js Developer or similar role

We offer a competitive salary, comprehensive benefits package, and a dynamic and supportive work environment. If you are a talented React.js Developer looking for a new challenge, please apply today!

We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!

Responsibilities:

• Act as the main point of contact for our customers, helping them navigate our SaaS product
• Manage customer onboarding, ensuring smooth implementation and product adoption.
• Monitor customer health metrics and provide proactive outreach to prevent churn.
• Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
• Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
• Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
• Create and deliver product training sessions to customers, ensuring they maximize value from our platform.

Requirements:

• Proven experience in Customer Success or similar role in the SaaS industry.
• Experience in direct customer interactions.
• Excellent communication and relationship-building skills.
• Strong understanding of SaaS products
• Ability to identify customer needs and align them with product capabilities.
• Proactive mindset with problem-solving abilities and the ability to work independently.
• Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
• Have worked with direct interactions with Customer
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience working in a B2B SaaS environment.
• Knowledge of customer success metrics and how to manage them.

achelor of Engineering or Technology; or any degree on par;

·  12-15 years of Experience in security and similar areas solution/product development, design, etc

·  Minimum 7-8 years of experience in an Enterprise or Cyber Security practice dedicated role

·  Experience in Enterprise deployment of security with in depth knowledge of security, implementing security solutions and working closely with global customer accounts.

·  Proficient with concepts like SOC, OWASP Top 10 etc

·  Understanding of Enterprise Cyber security models like Mitre ATTACK and roadmap modelling.

·  Excellent analytical and problem-solving skills to drive product development

·  Excellent communicator, whether writing, speaking or presenting

·  Experience gathering and analysing data to create useful metrics that support positive change

Job Qualifications

• B.E (CS,IT and EC), BCA , MCA , BSC( with Computer Science).
• Skills Required : PHP, Word Press, CMS, Code Igniter.
• Experience in strong PHP Programming skills.
• Good understanding of JavaScript / AJAX is a must.
• Exposure to Agile Methodologies Preferably SCRUM Experience.
• Excellent knowledge in Core PHP & MySQL.
• CMS frameworks like WP, Joomla, Drupal
• Development frameworks like Zend, CakePHP, CodeIgniter, YII etc. will be a plus point
• Strong Knowledge on OOPS and MVC Concept.
• Must have a strong logical & analytical mind.
• Candidate’s are required to adhere and enforce the security policies of the organization.

Job Description

• Interact with clients to determine and analyze the scope of a project.
• Solve complex UX design problems across web, mobile and tablet.
• Experience designing and architecting UI/UX features, interactions on mobile and web.
• Review final layouts to make needed suggestions for improvement
• Recommend to clients strategies to reach a certain audience.
• Design graphics that identify a product or communicate an idea
• Determine colors, images, text style, and shapes to create layout.
• Act as instructor to team of workers that arrange and prepare layout for printing.
• Create electronic version of designs using computer software
• Study information and materials to plan concepts for design.
• Perform administrative duties, such as managing information and assigning tasks to subordinates.

Job Responsibilities:

Support, maintain, and enhance existing and new product functionality for trading software in a real-time, multi-threaded, multi-tier server architecture environment to create high and low level design for concurrent high throughput, low latency software architecture.

• Provide software development plans that meet future needs of clients and markets
• Evolve the new software platform and architecture by introducing new components and integrating them with existing ones
• Perform memory, cpu and resource management
• Analyze stack traces, memory profiles and production incident reports from traders and support teams
• Propose fixes, and enhancements to existing trading systems
• Adhere to release and sprint planning with the Quality Assurance Group and Project Management
• Work on a team building new solutions based on requirements and features
• Attend and participate in daily scrum meetings

Required Skills:

•  JavaScript and Python
• Multi-threaded browser and server applications
• Amazon Web Services (AWS)
• REST

Jobs Duties and Responsibilities:

1. LIASNING WITH SALE TEAM FOR ORDER AND VEHICLES.
2. PROVIDING DISPATCH ORDER TO DISPATCH TEAM.
3. SALES INVOICING
4. DISPATCH DETAILS POSTING IN WHATSUP GROUP.
5. LIASNING WITH GODOWN TEAM FOR ORDER AND DISPATCH
6. VAT RECONICILIATION
7. Inter branch transfer (Inventory transfers)
8. Cash Payment Vouchers. Entry in SAP and Excel
9. Cash Requirement
10. Daily reports (Stock, Pending Order, and Seal register)
11. MONTHLY FILES SENT TO HO
12. EXPAT SALARIES PROCESSING
13. MATERIAL RECEIPT RECORDS MAINTENANCE
14. MONTHLY PHYSICAL STOCK COUNTS (FINISHED GOODS, RAW MATERIAL, BYPRODUCTS, CONSUMABLES AND SPARE PARTS) AND REPORTING

• Experience with Hybris 6.x/ 1905/ 2005 with knowledge of Hybris B2C-ACCELERATOR/HYBRIS -B2B-ACCELERATOR, Hybris back- office, Hybris Frontend WCMS cockpit, product cockpit, Hybris core, Hybris Commerce, Hybris Search, Hybris OCC, Solr Customization
• Experience working on core Java, JSP/Servlets, JEE, Spring, Services (SOAP, REST), Design Patterns, Apache, Tomcat, Build Tools- Ant/Maven/Jenkins, SCM Tools - CVS/SVN/ GIT Hub
• Knowledge of one or more modules HYBRIS-PIM, HYBRIS-PROMOTIONS, HYBRIS-OMS, HYBRIS -TRAVEL-ACCELERATOR
• Additional skills in SOA, ESB, JMS
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Experience in eCommerce/Hybris payment integration, 3rd Party integration development.
• Preferable to have development experience in Spartacus Hybris module.
• Preferable to have exposure to Azure cloud (Hybris CCV2)
• Fundamental knowledge of design patterns.
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features and technical designs
• Passionate about building great solutions
• Mentoring the team members to meet the clients’ needs and holding them accountable for high standards of delivery
• Willing to work in Shifts to support Production environment and Samsung.com Global eCommerce client requests.

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com