Marketing Head (Digital Platform)

Job Location: Ahmedabad - WFO 

Job Description: 

We are looking for an E-commerce Specialist to join our team. You will manage our clients’ accounts on Amazon and solve any arising doubts or queries.

As an Ecommerce Specialist, you should have excellent multitasking skills to handle all of our clients’ accounts in a cohesive way. If you have a creative way of thinking and of presenting our clients’ brands through multiple online selling channels, we would like to make you part of our team. Ultimately, you should be able to ensure our clients' marketplace accounts are in order and that their business is running smoothly.

Responsibilities:

• Manage all marketplace accounts and listings.
• Resolve any errors/issues arising in the account.
• Able to create/manage cases and solve complex listing-level issues
• Create and manage the product listings across channels.
• Research keywords, competition, and optimize product listings organically.
• Prepare weekly and monthly sales and traffic reports.
• Collaborate with the Amazon Ads team to share data analytics.
• Collaborate with clients to address any queries arising from managing the marketplace account.
• Stay up-to-date with best practices

Roles and Responsibilities

Familiarizing yourself with all products and services offered by our company.

Generate & identify new sales leads, pitch to prospects about the services we offer. Write proposals for prospective clients.

Arrange post-sale support to clients.

Maintaining meaningful relationships with existing clients to ensure that they are retained.

Negotiating with clients to secure the most attractive prices.

Study client's existing technology/systems and consult them on the most appropriate process, to ensure seamless integration of our solution

Provide strategic inputs for the business based on interactions with clients.

Maintain daily sales report and report to the Manager.

Manage and execute marketing campaign plans

Requirements

Degree in marketing, business administration, or similar.

2-5 years of experience in Strategy, Lead Generation, Consulting and Business Development for, IT Software services industry

Experience in generating leads, handling inbound leads, strong follow-up skills, business understanding, ability to answer client queries e.g. technical, business etc.

Excellent interpersonal, verbal and written communication skills are required.

Must be familiar with LinkedIn, Google search and other sales tool

Well versed in delivering product/solution demos and sales presentations

Job description:

Responsibilities: 

• Managing retail operations, including cash, store operations, inventory, and shelf-life management  
• Recruiting, managing, motivating, and training the teams   
• Driving store-level, corporate and bulk-order sales   
• Managing store assets and equipment   
• Executing and maintaining in-store visual merchandising   
• Resolving customer concerns in a diplomatic manner   

Candidate Qualifications & Skill Requirements: 

• Graduation in any stream  
• MBA/Diploma in Retail Management not mandatory but advantageous  
• 5-8 years' experience in luxury retail, food retail, or hospitality out of which at least 2 years in a team manager role   
• Excellent customer handling and communication   
• Must be well organized and diligently structured in their approach to any engagement   
• An uncompromising focus on execution with a no-nonsense attitude toward goals and deliverables    
• Immediate joiners preferred.  

Job Location: Palladium Mumbai.

Reporting Manager: Operations Manager 

Timeframe: Immediate 

About us 

• Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world.  Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Your tool box :

 Exp: 4+ Strong C/C++/C#/.net Core development skills with a good understanding of object-

oriented and multi-threaded design.

 Strong background of computer science fundamentals (data structures, algorithms)

 Passionate to learn and explore new technologies and demonstrates good analysis and

problem-solving skills.

 Good written and verbal communication skills, should be a quick learner and a team player.

 B.E. /B-Tech (CS/IT) • MCA/M.E./M-Tech (CS/IT)

Big Plus [ Mastering one or more of below ]:

 Network troubleshooting skills [ TCP/IP, SSH, HTTPS ]

 Hands on Kubernetes and Cloud environment

 Hands On experience on UNIX or LINUX operating systems.

 Strong with VoIP technologies [ SIP and RTP ]

 Good understating of SOA architecture

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers.

To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by

providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:-

• To Maintain the required uptime for Azure Cloud and IT Infrastructure.
• To provide the earliest resolution of the reported issues, which may include but are not limited to cloud & end-user related issues.
• Configuring and managing the alerts through Nagios, which may include but is not limited to scripting knowledge.
• Linux and Windows Server administration.
• Managing Firewalls and Domain Controllers.

Requirements

• Having relevant experience of 3+ yrs.
• Sound knowledge of Linux & Windows System administration
• Good Hands-on experience on Azure/AWS ( Willing to work on Azure only)
• Must be an expert in at least one of OpenStack, Cloudify, SaltStack, Rundeck, Ansible
• Good knowledge of networking, firewall & domain controller
• Basic knowledge of DevOps/Scripting
• Should be willing to work in rotational day shifts and WFO
• Flexibility to be able to work in a 24/7/7 environment

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level
• View across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive
• environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a
• perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

At Upswing, we are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.

We’re building our platform putting the focus on pragmatism, reliability, and maintainability. We believe that keeping the engineering complexity under control is key to preserving the development productivity and long-term evolution of a platform.

To bring this vision to life, we are building the infrastructure using Microservices architecture using the latest set of technologies that are also fun to work with such as Java, Scala, Postgres, Akka, Kafka with a completely automated DevOps pipeline from the get-go using tools like Chef, Jenkins, Grafana, Graylog.

We are looking for motivated engineers who will be working in a highly creative and cutting edge technology environment to build a world-class financial services suite.

Why you should join us:

• You will redefine the financial services landscape for India in the coming years.
• Be part of a core Engineering team that will create innovative and scalable Fintech solutions.
• Work with passionate and experienced engineering, product & business workforce that believes in teamwork, and that helps fast-track your learning on solving complex technical challenges.
• We are funded by the leading fintech VC `QED Investors` and other established Founders and Executives of awesome Indian companies.

What you will do if you join us:

• Propose solutions to solve complex system architecture challenges and actively lead the end-to-end development of the system.
• Create robust, flexible, consistent, and easy-to-use APIs
• Continuously strive for performance improvements, code reusability, and readability

You should have:

• Tech or a higher degree in computer science or a related field.
• 1+ years of experience working on the back-end development for complex distributed systems who are willing to adopt any Programming language as per the requirement.
• Familiarity with any of the following – Java, C++, Scala, Kotlin, and frameworks like Spring, Play, Hibernate, Django, etc.
• Good understanding of Algorithms, Data Structure, OOP, Design patterns, Parallel programming, Multithreading concepts & Event-Driven Systems.
• Experience with Relational databases such as MySQL, PostgreSQL, Oracle, or any NoSQL database.

It’s a plus if you have:

• Familiarity with cloud platforms like AWS, Azure, or Google Cloud
• Worked on Micro-services architecture

1.   Doing  inbound and outbound calls / Tele calling

2.   Generating Leads / Prospects

3.   Identifying the prospective Customers

4.   Motivating clients for site visits

5.   demonstrating and presenting products

6.   maintaining reports on daily basis

7.   reviewing sales performance

8.   Good Verbal Communication Skills

Skills ​

AEM Guides, JQuery, Java, Java Script, HTML 5, CSS, XML, Touch UI, CI/CD tools like Maven, Jenkins.

Role and Responsibilities

●    Build and maintain solutions for AEM Guides.

●    Work in Agile Methodology - be part of Sprint Ceremonies, provide accurate estimates for assigned development Stories & deliver on time.

●    Follow Best and Recommended Practices while implementing solutions.

●    Ensure Code Quality, Readability, Maintainability and Security.

●    Write JUnit Test Cases for Unit Testing

●    Communicate with customer teams on requirements effectively.

●    Manage customer expectations of response time and issue resolution

●    Troubleshoot and reproduce the technical problems reported by customers and define workarounds.

●    Create and integrate content-driven applications on top of the AEM platform, and integrate with other systems

Required Skills

●    Good understanding on UI technologies like JQuery, Java Script, HTML 5, CSS.

●    Must: Good understanding of backend technologies like Java EE, Servlets, JSP, Tag libraries, and JSTL skills.

●    Must: Good understanding of CI/CD tools like Maven, Jenkins.

●    Must: Good understanding of Code Quality and Security tools like SONAR.

●    Must: Good understanding of Topic, Concept, Reference etc.,

●    Must: Experience in creating custom templates.

●    Must: Solid experience in creating editor plugins and custom features.

●    Must: Solid experience in integrating third party API’s.

●    Must: Solid experience in creating custom output presets.

●    Must: Ability to handle clients professionally during all interfaces.

●    Preferred: Ability to work in extended hours to overlap with North America timings.

●    Must: Strong written and verbal communication skills.

●    Must: Minimum 2-3 years of experience in AEM Guides.

●    Preferred: Knowledge in AEM foundational concepts, including the CRX repository, the AEM platform, the use of core frameworks such as Apache Sling and Apache Felix.

●    Preferred: Knowledge on AEM Guides in AEMaaCS.

• 5+ years in architecting and building Single Page Applications (SPA)
• Shipped at least 2+ applications using Angular/AngularJs
• 6+ years expertise in building Angularjs and Angular with integration and unit tests.
• Good working knowledge of other frameworks such as REACT, nodejs, meteor etc.
• Experience with package management tools such as webpack for minification, uglification etc
• Experience with creating embeddable widgets
• Expertise with CSS frameworks such as Bootstrap4

• Demonstrated expertise of building cloud native applications
• Familiarity with administration of CI/CD such as jenkins
• Responsibilities
• Develop new user-facing features
• Build reusable code and libraries for future use
• Collaborate with other team members and stakeholders to create UI/UX designs
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Collaborate with other team members and stakeholders

• AngularJS, Angular: 5 years (Required)
• Single Page Applications: 5 years (Required)
• CI/CD: 2 years (Preferred)
• webpack: 2 years (Preferred)
• CSS: 5 years (Preferred)
• Cloud Native: 2 years (Preferred)
• React, vuejs: 1 year (Preferred)