Marketing Head (Digital Platform)

We are looking for an energetic and proactive Account Manager Intern to serve as a key liaison between Moshi Moshi and our client ArcelorMittal Construction India Pvt. Ltd. The intern will be responsible for understanding and communicating the client’s needs, expectations and feedback.

to ensure seamless execution of projects and campaigns.

Key Responsibilities:

● Act as the primary point of contact between Moshi Moshi and ArcelorMittal Construction

India Pvt. Ltd.

● Understand the client’s communication requirements, marketing needs, and business

objectives.

● Coordinate and relay client feedback to the internal teams, ensuring smooth execution of

projects.

● Assist in managing timelines, deliverables, and approvals for ongoing projects.

● Participate in client meetings, prepare reports, and maintain clear documentation of

communications.

● Support in brainstorming and developing strategic ideas that align with the client’s goals.

● Ensure client satisfaction by addressing queries, resolving issues, and maintaining strong

professional relationships.

● Closely working with internal teams - Design, Marketing, Development & PR to ensure that

client requirements are understood and executed effectively.

• Banking Domain
• Assist the team in building Machine learning/AI/Analytics models on open-source stack using Python and the Azure cloud stack.
• Be part of the internal data science team at fragma data - that provides data science consultation to large organizations such as Banks, e-commerce Cos, Social Media companies etc on their scalable AI/ML needs on the cloud and help build POCs, and develop Production ready solutions.
• Candidates will be provided with opportunities for training and professional certifications on the job in these areas - Azure Machine learning services, Microsoft Customer Insights, Spark, Chatbots, DataBricks, NoSQL databases etc.
• Assist the team in conducting AI demos, talks, and workshops occasionally to large audiences of senior stakeholders in the industry.
• Work on large enterprise scale projects end-to-end, involving domain specific projects across banking, finance, ecommerce, social media etc.
• Keen interest to learn new technologies and latest developments and apply them to projects assigned.

Roles & Responsibilities: 

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
• Act as single point contact for all client queries. 
• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
• Managing the entire show of Account Management and supporting clients.
• Owning the long term as well as the short-term growth strategy of the account(s).
• Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
• Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
• Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
• Understand client needs and address within defined TAT 

Knowledge & Experience: 

• Bachelor's degree and demonstrated prior Account/Service Management experience.
• Information Technology experience 
• Strong written and oral communication skills. 
• Strong Microsoft Office skills (Excel, PowerPoint ) 
• Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
• Understand technical risks and supportability parameters 
• Strong decision-making skills. 
• The ability to analyse, think innovatively, adapt and drive new best practices.
• The ability to farm the account through relationship management.

• Managing Work, Projects, and Policies Generate and provides accurate and timely results in the form of reports, presentations, etc.
• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
• Completes accounts receivable period-end closing functions and procedures; credit and period-end reporting.
• Upholds the policies and procedures outlined in the credit policy.
• Interacts with sales and catering staff for timely credit decisions on incoming customers.
• Demonstrating and Applying Accounting Knowledge to Credit Management Issues
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Keeps up-to-date technically and applying new knowledge to your jobs.
• Stays knowledgeable of accounts receivable system.
• Leading Credit Management Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Staffs manage and develops all billing and accounts, receivable employees]
• Submits reports in a timely manner, ensuring delivery deadlines.
• Ensures profits and losses are documented accurately.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Monitors all taxes that apply, ensuring that taxes are current, collected, and/or accrued.
• Ensures property billings are sent error-free and in a timely manner.
• Monitors receivables for timely collections and follows up with appropriate collection correspondence

• Creating and processing invoices
• Cross-checking invoices with payments and expenses to ensure accuracy
• Managing a company's accounts payable and receivable
• Sending bills and invoices to clients
• Tracking organization expenses
• Processing refunds
• Working with collection agencies on overdue payments
• Communicating with clients regarding billing and payments
• GST returns
• TDS knowledge
• Tally Proficient