Inside Sales Manager

Job Title: Data Engineer

Location City: Gurugram

Industry: Research and Advisory Services

Role Overview

We are looking for a Senior Data Engineer (7–10 years) to play a foundational role in building Everest Group’s greenfield, Snowflake-based enterprise data platform.

This role is hands-on and ownership-driven, with a strong focus on:

Ingesting data from enterprise SaaS platforms Building scalable Snowflake ELT pipelines

Designing analytics-ready data models Owning the initial Snowflake platform foundations in collaboration with architecture leadership The ideal candidate has deep experience integrating CRM and marketing systems via APIs, is comfortable operating production- grade data pipelines, and can make sound decisions around performance, cost, and reliability.

Key Responsibilities

Robust Data Ingestion Pipelines From Enterprise SaaS Platforms, Including

 Salesforce (CRM)

 NetSuite (Finance)

 Marketing and RevOps tools such as Marketo, 6sense, Gong

 SharePoint (files, metadata, permissions)

Develop API-based Ingestion Frameworks Handling

 Authentication and authorization

 Pagination, rate limits, retries, and failures

 Incremental loads, soft deletes, and historical tracking

 Schema evolution and upstream source changes

ELT pipelines within Snowflake Write high-quality, optimized SQL for complex

transformations Build and manage data layers including raw, staged, and curated datasets

Optimize Snowflake warehouses, storage, and query performance with a strong focus on cost efficiency

Models Including

 Fact and dimension tables

 Star and snowflake schemas

 Slowly Changing Dimensions (SCD Type 1 and Type 2) Ensure data models support reporting, dashboards, and research analytics Partner with analytics and research teams to deliver analytics-ready, well documented datasets reliability including scheduling, monitoring, alerting, and recovery Implement data quality checks for accuracy, completeness, and freshness

 Support Snowflake Platform Foundations Including

 Warehouse and environment strategy (dev/test/prod)

 Role-based access control (RBAC) Secure handling of sensitive HR and finance data (PII) Troubleshoot and resolve data issues across ingestion, transformation, and consumption layers research, product, and technology stakeholders to translate business needs into data solutions Contribute to data platform architecture discussions and continuous improvement initiatives

Maintain clear documentation for pipelines, data models, and data flows

Follow modern engineering practices including Git-based version control and CI/CD workflows

Education And Experience

Bachelor’s or master’s degree in computer science, Information Technology, Engineering, Mathematics, or related field.

7–10 years of hands-on experience in data engineering or similar roles

Strong hands-on expertise with Snowflake, including ingestion, transformations, and performance optimization

Proven experience ingesting data from SaaS platforms via APIs (HR, CRM, or Marketing systems)

Advanced SQL skills and strong understanding of relational databases and data modeling

Strong Python experience for API integration, data ingestion, and automation Experience with cloud platforms (Azure preferred; AWS/GCP acceptable)

Experience with orchestration or transformation tools such as dbt, Azure Data Factory, or similar

Strong problem-solving skills, ownership mindset, and attention to detail

Review Criteria

• Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
• 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
• 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
• Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
• Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
• Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
• Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
• Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Preferred

• Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers

Job Specific Criteria

• CV Attachment is mandatory
• We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

Product Conceptualization & UX Strategy Development:

• Conceptualize customer experience strategies
• Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
• Develop and implement UX strategies that align with business objectives.
• Stay up-to-date with industry trends and best practices in UX & UI for AI.
• Assist in defining product requirements and features.
• Use data analytics to inform product strategy and prioritize features.
• Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
• Create wireframes, prototypes, and mock-ups using tools like Figma
• Conduct usability testing and iterate designs based on feedback
• Employ tools like X-Mind for brainstorming and mind mapping

Customer Journey Analysis:

• Understand and map out customer journeys and scenarios.
• Identify pain points and opportunities for improvement.
• Develop customer personas and empathy maps.

Cross-Functional Collaboration:

• Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
• Coordinate with development teams to ensure UX designs are implemented accurately.

Data Analytics and Tools:

• Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
• Leverage data to drive decisions and optimize customer experiences.
• Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

Ideal Candidate

• Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
• 5+ years of experience in CX/UX roles, preferably in a B2C environment.
• Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
• Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
• Excellent communication and collaboration skills.
• Proven experience in managing cross-functional teams and projects.
• Strong background in data analytics and data-driven decision-making.
• Expert understanding of user experience and user-centered design approaches
• Detail-orientation with experience and will to continuously learn, adapt and evolve
• Creating and measuring the success and impact of your CX designs
• Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
• Experienced in designing responsive websites as well as mobile apps
• Understanding of iOS and Android design guidelines
• Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
• Excellent communication skills to be able to present their work and ideas to the leadership team.

About the Role

We are seeking a creative and technically strong Frontend Developer with expertise in 3D animations to join our team. You will play a key role in building interactive, visually engaging, and high-performance web applications using modern frameworks and 3D libraries. This role involves close collaboration with designers, product managers, and backend engineers to deliver immersive digital experiences.

Key Responsibilities

• Develop and maintain responsive, user-friendly web applications.
• Implement 3D models, animations, and interactions using Three.js, WebGL, or Babylon.js.
• Collaborate with UI/UX designers to transform creative concepts into smooth, interactive experiences.
• Optimize performance for real-time rendering and animations across devices and browsers.
• Integrate backend APIs for data-driven 3D visualizations and dynamic content.
• Stay updated with the latest trends in frontend development, 3D frameworks, and animation tools.
• Ensure cross-browser compatibility, scalability, and maintainability of code.

Required Skills & Qualifications

• 3+ years of professional experience as a Frontend Developer.
• Strong proficiency in HTML5, CSS3, JavaScript (ES6+).
• Experience with React.js / Next.js (or other modern frontend frameworks).
• Hands-on expertise in 3D libraries: Three.js, WebGL, Babylon.js (or similar).
• Knowledge of animation frameworks: GSAP, Framer Motion, Anime.js.
• Strong understanding of rendering performance optimization (shaders, textures, lighting).
• Familiarity with design tools: Figma, Adobe XD, Blender, or similar.
• Excellent problem-solving, debugging, and communication skills.

Job Title: Telecaller Executive

Job Description :

We are looking for a TELECALLER to join our team at Human Heroes Management Services Pvt.Ltd. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹14000 - ₹20000.

Key Responsibilities:

Maintain and organize physical and digital records for easy access and retrieval.

Communicate with relevant teams to clarify data inconsistencies and improve processes.

Verify data accuracy, correct errors and identify irregularities promptly.

Ensure data accuracy and accessibility to facilitate smooth operations.

Generate reports and summaries to aid internal decision-making processes.

Maintain confidentiality of sensitive information at all times.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience.

Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.

Bachelor’s degree in computer science or other technical/scientific discipline

● Solid experience with cloud environments like Azure, GCP, AWS 

● Proficient with CI/CD tools such as CircleCI, Travis, Jenkins, Ansible, Terraform, Puppet, Chef 

● Strong expertise in Serverless architecture, Kubernetes cluster, and service mesh. 

● Strong hands-on experience with monitoring tools such as Prometheus 

● Ability to program with one or more high-level languages, such as Python, Java, Ruby, and JavaScript 

● Familiar with Git 

● Experience with performance monitoring and optimization. Ideally worked on large scale e-commerce projects 

• Summary:

  The Business Development Executive is responsible for generating leads, advancing the sales process, closing new business, and achieving/assisting in the achievement of opportunity-based sales quotas. The Business Development Executive will conduct research to identify leads and reach business targets through telephone, email, and in person. This individual will also actively participate in the planning and execution of company marketing activities providing vital input based on his/her interactions with prospects.

  Job Duties:

  • Cold­call prospects that are generated by external sources of lead.
  • Develop sales opportunities by researching and identifying potential accounts.
  • Identify decision-makers within targeted leads to begin the sales process.
  • Penetrate all targeted accounts and radiate sales from within the client base.
  • Collaborate with appropriate team members to determine necessary strategic sales

  approaches

  • Create and deliver qualified opportunities to other team members
  • Maintain and expand the company’s database of prospects.
  • Ensure follow­up by passing leads to appropriate team members with calls­to­action, dates,

  complete profile information, sources, etc.

  • Set up and deliver sales presentations, product/service demonstrations, and other sales

  actions

  • Assist in creating RFP responses to potential clients.
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
  • Make outbound follow­up calls to existing clients via telephone and email cross­sell and

  up­sell.

  • Handle inbound, unsolicited prospect calls and convert them into sales.
  • Overcome objections of prospective customers.
  • Emphasize product/service features and benefits, quote prices, discuss credit terms, and
  • prepare sales order forms and/or reports.
  • Enter new customer data and update changes to existing accounts in the corporate database.
  • Attend periodic sales training where applicable.
  • Appropriately communicate brand identity and corporate position.
  • Hands-on with CRM ( eg; Hubspot, Zoho)
  • Managing the meetings on Zoom, Microsoft Teams
  • Hands-on with the email campaigns & sales tools.
  • Public Cloud and Analytics sales background

   

   

  Requirements:

  • University or college degree in Communications, Marketing, or an acceptable combination of

  education and experience.

  • Five years of direct work experience in a sales or telesales capacity.
  • Best to have - Microsoft Azure & Big Data – AI Offerings
  • Demonstrated ability to convert prospects, close deals, and achieve sales quotas
  • Solid experience in opportunity qualification, pre­call planning, call control, account

  development, and time management.

  • Success in qualifying opportunities involving multiple key decision-makers.
  • Strong knowledge of sales principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Excellent listening skills.
  • Strong written communication skills.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Able to perform basic calculations and mathematical figures.
  • Ability to travel and attend sales events or exhibits.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic.
  • Experience with customer relationship management software.

  Working Conditions:

  • Some travel may be required
  • Ability to attend and conduct the presentation

• 8+ years of experience in shipping B2C Products. FinTech market experience a strong plus.
• A track record of building and launching software products (web, mobile web, native apps).
• Experience creating and contributing to a software product roadmap, evangelizing the product vision.
• Experience working directly and cross-functionally with developers, product managers, marketing, and other related stakeholders.
• Excellent communication and presentation skills and ability to interact with all levels of the organization including users, vendors, partners, and executive leadership.
• Strong work ethic. Self-starting personality with the ability to problem solver and develop creative solutions; works well and stays focused under little supervision.
• Ability to create wire-frames, product specifications and white papers
• Strong project management skills and ability to present work to executive staff
• Willingness to roll up your sleeves and do whatever it takes to help your team win
• Extraordinary data analysis skills