Inside Sales Manager

A Senior Business Development Associate (BDA) in the EdTech industry focused on sales would typically be responsible for developing and executing sales strategies to drive revenue growth for educational technology products or services. Some key responsibilities may include:

1. Identifying and reaching out to potential clients (e.g., educational institutions, corporate training programs) to generate leads and build a strong sales pipeline.

2. Conducting market research to understand the needs and preferences of the target audience and develop targeted sales pitches and proposals.

3. Collaborating with internal teams, such as product development and marketing, to align sales efforts with overall business goals and objectives.

4. Presenting product demonstrations, conducting sales presentations, and negotiating contracts with clients.

5. Managing client relationships, providing exceptional customer service, and addressing any inquiries or issues to ensure client satisfaction and retention.

6. Analyzing sales data, tracking performance metrics, and providing regular reports to management to evaluate the effectiveness of sales strategies and identify areas for improvement.

Overall, a Senior BDA in EdTech sales would play a crucial role in driving business growth, establishing strong relationships with clients, and contributing to the overall success of the organization in the education technology industry.

About the Position:

The Professional Services Consultant (Developer/Team Lead) will be a technical leader accountable for gathering customer requirements, delivering best practice, and executing customer implementation projects while driving new revenue through identifying new opportunities and user adoption. The position also requires providing technical guidance and sharing best practices with the team.

Responsibilities:

• Lead and execute the technical implementation of projects to ensure successful customer deployment and adoption of Egnyte solutions
• Act as liaison between customers and internal teams such as Engineering, Product Management and Technical Support to solve technical problems and propose new feature development
• Engage multiple constituents at the customer organization – Business users and IT
• Ability to multi-task and manage multiple projects with strict deadlines
• Communicate professionally and succinctly and follow Standard Operating Procedures (SOP).
• Reports to Professional Services Director

Qualifications:

• Strong software programming skills that cover four or more of the following areas:
• Experience with various Integrated Development environments (IDE)
• Experience with software repositories
• Programming experience (Python, Javascript, SQL, Bash, PowerShell preferred)
• Full stack web development and app integrations
• Desktop App Development
• Strong application development skills
• Use of SDK platform tools for API integration
• Prior experience developing and implementing Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment
• Strong experience in Customer Facing Implementation roles
• Excellent customer engagement, presentation, and communication skills
• Attention to detail and adapt to process in a quick changing environment
• Fluency of spoken and written command of English. Any other language is a plus.
• Experience with Governance and Life Sciences industry preferred
• Engagement with pre-sales activities, scoping requirements, Proof of Concept (POC) and product demos.
• Bachelor’s degree in Computer Science or related technical discipline preferred
• 8+ years of relevant technical function experience

Position - Recruiter & HR

About the role

Identify qualified Tech & Non-tech candidate profiles using various sourcing techniques

Proactively interact with potential candidates through various job portals, social media, and professional networks (e.g. LinkedIn, Indeed, Angle list)

Work directly with the founders and develop talent pipelines for future hiring needs and strategic roles

Ensuring a good candidate experience during the recruitment process

As our first HR hire, be responsible for some of the other early stage HR functions (Onboarding & Policies).

What are we looking for?

3-5+ years working in the early stage startups or similar organizations

You are a self-starter and can make decisions on your feet with minimal supervision, end-to-end ownership to drive outcomes.

You possess deep employee empathy

We are location agnostic, but in the same time zone (India). We have a small garden office @ Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space.

You are somebody who shares the same ethos.

Bonus

You've an interest in EdTech & learning.

You have interests outside work, in art, music, cooking, dance or any other similar skill.

What is our interview process?

An initial 30 min call to understand each other at a high level.

Work on a case study or assignment together to ensure a good match.

Bringing up Android on custom hardware 

•  Android OS modifications, HAL interface definition language (C++ and Java)
•  Android, JNI and Android application performance optimization 

 Preferred Skills and Experience:

•  Experience in Java or Kotlin development (preferably Android) 
•  Experience in C/C++ with deep understanding of Object-Oriented Analysis, Design and Programming. 
•  Experience with GIT or similar repository management and version control tools. Familiarity with software configuration management tools, defect tracking tools and Agile methodology. 
•  Development in a Linux environment with emphasis on Unit testing alongside functional integration testing. 
•  Android-For-Work, Android Enterprise features and EMM/MDM management solutions 

Responsibilities

• Operational tasks
• Should be able to work in the US East Time zone idenpendtly 
• Ensure the day-to-day functioning of team members operating hybrid is seamless.
• Ensure all team members are provided with all the necessary software, applications, assets, etc.
• Make co-working arrangements when the need arises
• Find the best options in the procurement of assets, tools, software, and services with regard to quality and cost.
• Take necessary steps to ensure all the operational tasks are undertaken with an eye on quality and value for money.
• IT Support
• Maintain IT software, tools, and applications repository.
• User management with regards to all the required software, tools, and applications generic and project-specific.
• Purchase, renewal, and cancellation of the software, tools, and applications.
• Ensure all the software, tools and applications have the least possible downtime.
• Logistics
• Take ownership of the logistical arrangements for company initiatives, programs or events. 
• Vendor management
• Team Member Engagement
• Initiate, support, or coordinate events that play a role in team member engagement.
• Collaborate with other support teams, technology teams, and other stakeholders in their initiatives. 
• Own the health insurance platform, its user management, team member support, renewal, and cost optimization by ensuring we are getting the best from the vendor.  
• Other 
• Own timely communications to all stakeholders about new initiatives, changes, downtimes, maintenance, etc. 
• Achieve and maintain quality and efficiency in all tasks assigned.
• Align with the company's core values, respect, and adhere to all company guidelines.
• Operate with utmost integrity, behave ethically, and maintain respect for all.  
• Event management

Qualifications

• Bachelor's Degree in Human Resources or related field MBA-IT Systems/Operations, BCA with MBA. 
• Good communication skills
• Any prior experience is good to have
• People-oriented and results-driven
• Working knowledge of Google Workspace, Gmail, Docs, Sheets, Slides, and Drive. 
• Working knowledge of system and data security tools.
• Should be a tech-savvy individual with the ability to learn new tools, software, and applications. Their uses, management, and basic troubleshooting.
• The ability to work as part of a team.
• Resourceful, self-motivated, and proactive.
• Strong analytical and problem-solving skills.
• Excellent administrative and organizational skills.

5+ Yrs

- Should have strong experience in Salesforce Development.

- Knowledge in Lightning.

- Hands-on with Visual force, Apex.

- SFDC Experience with focus on Apex, Triggers and Visualforce Development.

- Experience enhancing & debugging existing Apex and Visualforce codebase.

- Should have good experience in Salesforce configuration & customization.

- Must have SFDC knowledge including but not limited to Workflows, Validations, Approval Process etc Security Model, Data Model

- Must have Hands-on Customization Apex, Visual Force, Triggers, Batch and Schedule Apex

- Must have Awareness of Application Migration Tools/Methods

- Must have Awareness of Data Migration Apex Data Loader

- Good Communication skills required.