Country Manager

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location: Bangalore ( Hybrid) 

Skills & Experience Required

Data Integration and Transformation: 

1.Experience working on Integration/Development projects on ERPs such as SAP B1, ByD, S/4HANA and Microsoft D365.

2.Knowledge of data mapping, cleansing, and transformation techniques. 

3.Understanding common text file types (CSV, XML, JSON) and their formatting. 

4.Groovy Script and/or JavaScript for data transformation to use in SAP Integration Suite is appreciated 

API and Web Services: 

1.Basic understanding of APIs, REST, and SOAP protocols, as well as remote connection protocols (FTP, SFTP and FTPS). 

2.Ability to consume and expose APIs to integrate with external systems

Database Fundamentals: 

1.Knowledge of SQL or NoSQL databases for querying and data manipulation. 

2.Cloud Technologies: 

3.Familiarity with cloud platforms like AWS, Azure, or Google Cloud. 

4.Understanding of cloud-based integration and automation tools. 

5.Knowledge of the common API management tools (SOAP UI and Postman) for testing and call preparation 

6.Project Management: Basic project management skills to manage tasks, timelines, and deliverables. 

Benefits and Perks 

• Health Insurance 
• Referral Bonus 
• Performance Bonus 
• Flexible Working option

Mandatory skills

Requirements: 

• 5-8 years of experience in software development 

• Solid working experience in Java and J2EE development skills. 

• Object-oriented and service-oriented design concepts, including knowledge of data transfer objects and associated design patterns. 

• Experience with Angular Framework, JavaScript, and CSS. 

• Comprehensive knowledge of Web design patterns and front end technologies like HTML5, JQuery and MVC framework like spring and Spring Boot. 

• Excellent communication skills with the ability to solicit and formalize requirements and work with end users/customers. 

• Experience with agile development methodology. 

As a Program Manager – Business Central, you will:

• Manage multiple project streams of implementation / support of Dynamics 365 BC

• Liaise with onsite CSMs / customer contacts and provide delivery assurance.

• Provide strong functional and technical leadership to the team.

• Provide accurate and honest status reporting.

• Mentor the team to scale up.

• Identify opportunities with the existing customers and plan the resource pool.

• Be travel ready.

• Support Presales activities.

You Are Great:

• Should be able to manage multiple streams of implementation/support of D365BC projects.

• Strong functional and technical leadership in BC including upgrades and migrations.

• Mentor the team and identify opportunities for the team to scale up.

• Provide support to pre-sales to acquire customers by providing demos, estimations.

• plan and track the deliverables, provide accurate status report. Must Have:

• Functional knowledge of D365BC - all modules

• Business Central /Navision product knowledge

• ADO/JIRA/ or likes of it.

• Understanding of cloud and on-premises versions

• PowerApps understanding.

• Migration, Upgrades, and Integration experience

• Technical knowledge for customizing further.

• Excellent communication and presentation skills • large customization experience will be a plus.

1. Develop and Deploy Software:
1. Architect and create an effective build and release process using industry best practices and tools
2. Create and manage build scripts to deploy software in a multi-cloud environment
3. Look for opportunities to automate as much of the deployment process as possible to provide for repeatability, auditability, scalability and build in process enforcement
2. Manage Release Schedule:
1. Act as a “gate keeper” for all releases into production
2. Work closely with business stakeholders, development managers and developers to prepare a release schedule
3. Help prioritize deployment requests for version upgrades, patches and hot-fixes
3. Continuous Delivery of Software:
1. Implement Continuous Integration (CI) practices to drive development teams to implement smaller changes and commit code to the version control repo frequently
2. Implement Continuous Development (CD) practices that automates deployment of the application to several environments – Dev, Test and Production
3. Implement Continuous Testing (functional and non-functional) to execute tests in the CI/CD pipeline
4. Manage Version Control:
1. Define and implement branching policies to efficiently manage source-code
2. Implement business rules as a part of source control standards
5. Resolve Software Issues:
1. Assist technical support and development teams to troubleshoot issues and identify areas that need improvement
2. Address deployment related issues
6. Maintain Release Documentation:
1. Maintain release notes (features available in stable versions and known issues) and other documents for both internal and external end users

• Writing in-depth user guides, release updates, product descriptions for the company's suite of products and solutions
• Writing for a variety of audiences, from non-technical end-users to programmers, system administrators, and integrators
• Overseeing peer editing and production review work
• Integrating use case and functional data into user documentation and examples

Desired Candidate Profile

• 3+ years of technical writing experience
• Strong written and verbal communications and experience working with content in multiple mediums
• Experience working cross-departmentally to communicate the nuts and bolts of a product
• Strong experience owning an end-to-end documentation creation process
• Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
• A positive attitude, willingness to jump in and tackle new challenges
• Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Postman, etc