Operations Manager

We have opening for Famous Bar in Mumbai ( Vashi / Ghatkopar / Wadala / Vikhroli )

Experience : 6 months to 6 years

Job Title: Steward / Captain

Department: Operations / Service

Reports To: Restaurant Manager/ Assistant Restaurant Manager

Location: Mumbai ( Vashi / Ghatkopar / Wadala / Vikhroli)

Key Responsibilities:

Guest Service & Operations

• Welcome guests warmly and assist them in seating as per service protocols.
• Present menus, take orders accurately, and serve food and beverages as per brand standards.
• Ensure tables are set up neatly before service and cleared efficiently afterward.
• Refill water, clear used dishes, and attend to guest needs proactively.
• Coordinate with the kitchen and bar teams to ensure timely and correct order delivery.
• Maintain awareness of ongoing promotions, menu changes, and daily specials.

Cleanliness & Hygiene

• Maintain cleanliness of the dining area, service stations, and pantry.
• Follow all hygiene, safety, and sanitation standards as per company and statutory guidelines.
• Ensure cutlery, crockery, and glassware are clean, polished, and ready for service.

Qualifications & Experience:

• Minimum 6 months – 2 years of experience in restaurant or hotel F&B service.
• Diploma / Certificate in Hotel Management or equivalent preferred.
• Good communication and interpersonal skills.
• Basic knowledge of food & beverage service techniques.
• Positive attitude, grooming standards, and willingness to learn.

About us:

IndieFolio is rethinking the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As an Account Executive, you will work closely with the Key Account Manager to support client relationships, manage project execution, and ensure smooth day-to-day coordination across accounts. This role is ideal for someone who wants to learn how strong accounts are built and managed from the ground up. You will get exposure to large client accounts while also gradually taking responsibility for smaller projects and selected client interactions over time. If you are someone who enjoys working with people, solving problems, and learning by doing, this role will give you broad exposure and a strong foundation in account management.

Responsibilities:

• Account & Project Support: Support the Account Manager in managing ongoing client accounts and projects while helping drive smooth communication, timely follow-ups, and strong execution across teams and stakeholders.
• Client Coordination: Assist in building strong client relationships through timely communication, responsiveness, and attention to detail while supporting client calls, requirement gathering, follow-ups, and status updates across projects.
• Talent Coordination & Quality Support: Help identify and coordinate the right creative talent for different project needs while learning how talent is evaluated based on quality, fit, availability, and budget.
• Proposal Building, Pricing & Commercial Exposure: Assist in creating proposals, scopes, and project plans for client requirements while working closely with the team to understand how pricing decisions are made and how projects are scoped commercially.
• Reporting & Operations: Track project progress, maintain account updates, and help keep documentation organized across proposals, timelines, deliverables, and key account updates.

Requirements

• 1-2 years of experience in account management, client servicing, project coordination, operations, or a similar role.
• Strong communication and coordination skills.
• Highly organized, detail-oriented, and dependable.
• Eagerness to learn client management, project execution, pricing, and talent coordination.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Ownership mindset with a willingness to take initiative.

Why Join Us?

• Work with Leading Brands: Get exposure to some of the biggest brands in India and learn how high-quality creative projects are managed at scale.
• Learn the Business Hands-On: Work closely with experienced account leaders and learn the fundamentals of client servicing, project management, pricing, proposals, and talent coordination.
• Grow with Responsibility: Start by supporting core account functions and gradually take on more responsibility as your confidence and capability grow.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• High-Trust Environment: Be part of a team that values initiative, accountability, and strong execution.
• Remote-First Flexibility: Work in a setup that gives you autonomy while staying closely connected to a collaborative team.

30–60–90 Day Plan

First 30 Days – Understand the Business

• Learn IndieFolio’s business model, services, clients, and internal workflows.
• Understand how projects are scoped, talent is selected, and accounts are managed.
• Get familiar with tools, reporting formats, and communication processes.

Days 31–60 – Shadow & Support Closely

• Work closely with the Account Manager across active projects and client accounts.
• Start contributing to client coordination, follow-ups, proposals, and internal execution.
• Build context on pricing, talent decisions, and project workflows through day-to-day exposure.

Days 61–90 – Start Implementing on Smaller Pieces

• Begin taking ownership of smaller tasks and project components with guidance.
• Support selected client interactions, project coordination, and execution responsibilities more independently.
• Show strong reliability, responsiveness, and judgment in day-to-day account support

Skills:

·      Strong knowledge of the Go programming language, including its paradigms, constructs, and idioms.

·      Familiarity with common Goroutine and channel patterns.

·      Experience with a wide range of Go frameworks and tools, including:

·      Knowledge of dependency management tools such as Godep, Sltr, etc., is a plus.

·      Familiarity with Go's templating language.

·      Experience with Go's code generation tools, such as Stringer, is beneficial.

·      Understanding of popular Go web frameworks like Gin.

·      Familiarity with router packages like Gorilla Mux is advantageous.

Project Role : Application SAP Enterprise Portal

Project Role Description :

Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills : SAP Enterprise Portal Architecture, SSI:  NON SSI:

Good to Have Skills :SSI: No Function Specialization NON SSI :

Job Requirements :

Key Responsibilities : A Perform Operations support for SAP Desktop B Manage incidents within SLA C Engage in Portal upgrades and Enhancements D SAP UI5 developments with upskilling E Testing/Weekend support for Cutovers /mocks etc

Technical Experience :

Should have 6 yrs relevant exp and 1 E2E implementation exp.

A Resource has worked on End to end Development projects in SAP Portal B Good to have knowledge in Web dynpro Java C Experience in Portal Content Administration iViews, Worksets, Groups, Roles and role-based content SAP Knowledge Management D Experience in all phases of SDLC Requirements, analysis, development, testing E SAP Fiori Good to have skill F Display analytical skills for fit gap analysis for migrations, Upgrade Professional Attributes :

Candidate must be flexible to work from client location- Jabalpur

A Good communication skill in English B Good analytical skill C Experience in managing the team and the delivery Educational Qualification:

A Regular 15-year full time education B Software Engineering degree

• Analytical skills, problem-solving skills, Strong communication and domain knowledge.
• Sound Knowledge in HTML,CSS, Microsoft. Net framework, Javascript, PHP, React and SQL.
• Able to create detail business analysis, outlining problems, opportunities and solutions for the business.
• Experience in Agile scrum methodologies creating user stories and estimating story points for each stories.
• Exceptional analytical and conceptual thinking skills.
• Working experience with any wireframe tools (Sketch ,Adobe, UXPin, Mockplus, JustInMind etc)
• Ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Masters/Degree with a background in business, Engineering and IT with minimum 5 years working experience as business Analyst.

• Help the product owner groom the product backlog by considering purpose, prioritizing the stories,
• organizing the stories, splitting epics into user stories, and ensuring a complete description of the
• solution.
• Studies the software application domain, prepares software requirements, and specification
• (Software Requirements Specification) documents.
• Works with the stakeholders to analyze and document business processes for the system to be
• developed
• Perform actual analysis on requirements to consider all scenarios/exceptions that may occur
• Determine functional requirements and features and prepare a wireframe for user interface screen
• Advise the product owner and coach the team, as well as other business analysis considerations
• Communicates with both the developers and stakeholders in such a manner until the project ends.
• Co-facilitate trainings/workshops client-side.

• Researching possible business opportunities, prospecting new clients through various sources and building a pipeline of prospects
• Reaching out to potential clients via cold calls and cold email
• Understanding the business requirements of the clients and accordingly pitching the company’s products/services
• Educating the new clients and also updating the existing clients about any product/service improvements/updates
• Answering any concerns or queries raised by the clients in a timely manner
• Following up with the clients to ensure that their show of interest is retained and converted to business for the company
• Negotiating and closing the sales deal by handling all the relevant operational activities as well during the process
• Collecting feedback and suggestions from the clients in regular intervals and reporting the same to the management
• Ensuring compliance of relevant rules, laws & regulations
• Updating and maintaining a database of prospects, sales figures etc. and reporting the same to the management in regular intervals
• Working in coordination with internal stakeholders such as various teams and external stakeholders such as clients

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of minimum 2+ years in inside sales
• Previous experience of handling a CRM, using an email outreach tool and prospecting is required
• Willingness to work remotely
• Excellent communication skills- Advanced level proficiency in English is required
• Excellent negotiation and presentation skills

Work Profile: It's 100% B2B Outbound Sales role and have to sell product via phone, email and web meetings

Key Responsibility:

• Generate 100% new business from assigned territory
• This is pure outbound sales where the candidate should identify a prospect, reach them, and sell Fundoodata.com services on phone.
• Responsible for end to end sales Cycle Right from prospect identification to payment collection and post-sales services coordination.
• Complete activity reporting on CRM.

Required Key Skills:

• Should LOVE sales and have flair for business development, networking
• Should have min 2-3 years B2B sales experience.
• Cold calling experience is a must, social warm calling desirable.
• Very strong presence and activity on Linkedin to connect with CXO and generate lead for self.
• Effective email marketing and written communication.
• High preference for candidates having an existing client network of Sales and Marketing head or CEO/Director/Owners.
• Persuasive oral communication with good command of English and Hindi added preference for knowing more language.