Social Media Marketing -Interns

Manual Tester (Mobile & API) – 2+ Yrs Exp | Coimbatore

• Looking for passionate testers with 2+ years of hands-on experience in manual testing for mobile apps and APIs.
• Strong logical skills and attention to detail are a must.
• Good communication is essential to work with cross-functional teams.

About GIGL

Graphic Designer - YouTube Thumbnail Wizard

Location: Remote

Are you a creative powerhouse with an eye for detail? Do you have mad skills when it comes to making YouTube thumbnails that are not only visually appealing, but also tell the story of the video in a single image? If so, we want you on our team!

We're seeking a talented graphic designer with 1-3 years of experience in thumbnail creation using tools like Adobe Photoshop, Illustrator, and Canva. You should also have a good understanding of design elements, color, composition, layouts, and upcoming design trends. Plus, you should be up-to-date on YouTube market trends and target demographics.

As a member of our team, you'll work closely with content writers to bring their vision to life through compelling, clickable thumbnails. You'll also analyze feedback from team leads and come up with strategies to improve your performance. And, of course, you'll stay up-to-date with the latest practices in thumbnail creation.

If you're ready to join a team of like-minded individuals and take your thumbnail-making skills to the next level, apply now!

Job type: Full-time, Regular/Permanent

Salary: INR 15,000-30,000 per month

Benefits:

• Leave encashment
• Paid sick time Schedule:

1. FIELD JOBS
2. COMMUNICATION SKILL
3. PRODUCT KNOWLEDGE
4. FIELD JOBS
5. COMMUNICATION SKILL
6. PRODUCT KNOWLEDGE
7. FIELD JOBS
8. COMMUNICATION SKILL
9. PRODUCT KNOWLEDGE
10. FIELD JOBS
11. COMMUNICATION SKILL
12. PRODUCT KNOWLEDGE

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

Nature of project – Product development.

Key skills: Java full stack developer with React Js experience.

Key Responsibilities

• Advance the state of the art in building Microservices with Java and frontend applications with React JS.
• Design and Develop Cloud based, web applications for SMBs
• Design and develop the front end for customer-facing applications using MVC framework
• Design and develop supporting components and Microservices for the backend tiers focusing on fault-tolerance and scalability in a multi-tenant B2B2C environment
• Team with top-notch engineers, product managers, Dev Ops and QA following agile development methodologies
• Review functional requirements, providing technical feedback on feasibility and architectural approach and framework.
• Develop technical specifications
• Contribute to test plan development.
• Create Prototype and/or Proof of Concepts (POCs) when necessary
• Act in a technical leadership capacity: Mentor junior engineers and new team members, perform code reviews and apply technical expertise to challenging programming and design problems
• Manage and maintain Cloud infrastructure
• Maintain and improve the functionality and performance of the existing web applications; refactor legacy codebase
• Help shape and execute the technical roadmap to develop next generation features; integrate corporate- and product-level architecture principles and goals into the teams project work through designs, implementation strategies, and project planning.
• Drive a culture of quality, technical curiosity, continuous improvement, and evidence-based data driven decision making in the organization.
• Lead team in software development best practices including Peer Code Review, Unit testing, Automated Deployments, and Automated Testing.
• Write technical documentation

Python Data Engineer

Job Description:

• Design, develop, and maintain database scripts and procedures to support

application requirements.

• Collaborate with software developers to integrate database scripts with

application code.

• Troubleshoot and resolve database issues in a timely manner.

• Perform database maintenance tasks, such as backups, restores, and migrations.

• Implement data security measures to protect sensitive information.

• Develop and maintain documentation for database scripts and procedures.

• Stay up-to-date with emerging technologies and best practices in database

management.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• 3+ years of Proven experience as a Database Engineer or similar role with python

• Proficiency in SQL and scripting languages such as Python or Js.

• Strong understanding of database management systems, including relational

databases (e.g., MySQL, PostgreSQL, SQL Server) and NoSQL databases (e.g.,

MongoDB, Cassandra).

• Experience with database design principles and data modelling techniques.

• Knowledge of database optimisation techniques and performance tuning.

• Familiarity with version control systems (e.g., Git) and continuous integration

tools.

• Excellent problem-solving skills and attention to detail.

• Strong communication and collaboration skills.

JOB SUMMARY:  The Senior Associate supports the Data Analytics Manager by proposing relevant analytics procedures/tools, executing the analytics and also developing visualization outputs for audits, continuous monitoring/auditing and IA initiatives. The individual’s responsibilities include -

Understanding audit and/or project objectives and assisting the manager in preparing the plan and timelines.

Working with the Process/BU/IA teams for gathering requirements for continuous monitoring/auditing projects.

Working with Internal audit project teams to understand the analytics requirements for audit engagements.

Independently build pilot/prototype, determine appropriate visual tool and design the views to meet project objectives.

Proficient in data management and data mining.

Highly skilled on visualization tools like Qlik View, Qlik Sense, Power BI, Tableau, Alteryx etc.

Working with Data Analytics Manager to develop analytics program aligned to the overall audit plan.

Showcasing analytics capability to Process management teams to increase adoption of continuous monitoring.

Establishing and maintaining relationships with all key stakeholders of internal audit.

Coaching other data analysts on analytics procedures, coding and tools.

Taking a significant and active role in developing and driving Internal Audit Data Analytics quality and knowledge sharing to enhance the value provided to Internal Audit stakeholders.

Ensuring timely and accurate time tracking.

Continuously focusing on self-development by attending trainings, seminars and acquiring relevant certifications.