Social Media Marketing -Interns

Role: Motion Graphic Artist (Fresher)

Experience: Freshers

Openings: 3 openings

Job Type: Full time, onsite

Qualifications:

- Bachelor’s degree in Graphic Design, Animation, Multimedia, or related field.

- Proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator).

- Basic understanding of 2D/3D animation.

- Strong creative skills and attention to detail.

- Good communication and teamwork skills.

- Ability to manage multiple projects under tight deadlines.

- Portfolio showcasing motion graphics work is a plus.

JOB PROFILE: - SOFTWARE ENGINEER TRAINEE

• Experience with Web fundamentals like HTML5, JavaScript, CSS3, and JSP, etc.
• Good understanding of Object-Oriented JavaScript (OOJS), ES6,
• Hands-on exp in Web app development using modern client-side MVC frameworks using ReactJS
• Thorough understanding of ReactJs and its core principles
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Experience developing custom reusable components in ReactJS
• Proficient understanding of unit testing using JavaScript test frameworks like JEST
• Experience integrating REST APIs
• Ability to understand business requirements and translate them into technical requirements

Backend Developer/FullStack Developer - ANGULAR,JAVA

We are looking for a Frontend Developer who would be working on the bleeding edge of technologies. We work primarily with React, Typescript and Redux.

Responsibilities:

• Understand why a particular design was chosen and code accordingly.
• Will have to deliver clean bug-free unit-tested code with minimal guidance.
• Strive for continuous improvement by refactoring and applying best practices.
• Learn and adapt to new technologies as necessary.

Requirements:

• Must be proficient in React, Redux, Redux Toolkit and Typescript.
• Used Typescript for React Components.
• Unit Testing, Component Testing, and Custom React hook tests with React Testing Library.
• Integration Tests with Cypress.
• Data Fetching libraries like Axios, React Query, RTK Query etc.
• Should have maintained React Components with Storybook.
• Experience contributing to open-source software will be preferred.
• Used various CSS stylings methods like CSS Modules, LESS, SCSS, Tailwind, Styled Components, Emotion etc.
• Should understand Git.
• Ability to work in a fast-paced and dynamic work environment.
• Exceptional interpersonal skills and demonstrated leadership abilities.

Executive - AR:-

 • Average ability on calling, spoken and written English with moderate medical billing knowledge. 

• Should be able to work independently with minimal supervision, on moderate and complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Ability to talk to insurance companies & check online for outstanding payments and document the conversation/ findings on patient account and assigned WP as per the standardization protocol with required accuracy. 

• Willingness to work in the night shift 

• Meet Compliance requirements like HIPPA etc. 

• Meet QMS and ISMS requirements 

• Meet productivity and quality standards.

Sr. Executive - AR:-

• Above average calling, spoken and written English skills, high medical billing knowledge 

• Should work independently, and with minimal supervision, on complex tasks with guidance from supervisors 

• Should be a team player and collaborate in solving the issues 

Roles & Responsibilities: 

• Ability to analyze a claim and talk to insurance companies & check online for outstanding payments and take necessary action, so that the claim is closed 

• Mentor and guide team members 

• Willing to work in Night shifts 

• Ensure required quality standards.

Analyst - AR:-

• Offers solutions, suggestions & improvements and also help on client specific reports to their immediate supervisor 

• Should be a team player, mentor the trainees and collaborate in solving the issues and problems 

Roles & Responsibilities: 

• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 

• Ensure required quality standards. 

• Clear the rejections 

• Check whether the response is received in a timely manner 

• Check process dashboard on time; if any rejection found 

• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 

• Work on the denial bucket claims 

• Resolve the denied claims 

Sr. Analyst - AR:-

• Capable of handling minimum team of 5-10 

• Identify the global issues proactively and offer resolutions and recommendation to eradicate from reoccurring. 

• Should be able to mentor the team members 

• Ability to generate client specific reports and assist immediate supervisor on day to day operational needs. 

• Exceed individual productivity and quality standards as per org policy. 

• Assist team to achieve the minimum productivity and quality benchmark. 

• Should be a team player and collaborate in solving the issues and problems. 

Roles & Responsibilities: 

• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions. 

• Ensure required quality standards. 

• Clear the rejections 

• Check whether the response is received in a timely manner 

• Check process dashboard on time; if any rejection found 

• Generate Insurance Collection summary report grouping by Insurance and sub-grouping. 

• Work on the denial bucket claims 

• Review EOB, post the denials and take appropriate action on the denials. 

• Resolve the denied claims.

Designation & Key Objectives: Graphic Designer

● Conceptualization to Execution: Plan, Design and Develop graphics based on requirements. Assisting and creating concepts for SALE, Shoot, Launch Campaigns.

● Basic 2D Animation: Creation of 2D animation for videos and ads.

● Assisting and creating ECOM wireframes for SALE, Product launches etc.

● In addition to the above, ideas related to print, retail and hoardings could be implemented too.

Qualifications and Functional Competencies

● A strong background in graphic design

● Knowledge of the latest graphics & video tools and software - Photoshop, Illustrator, Premier Pro, InDesign, After Effects

● Knowledge of current fashion design trends is a plus

● UI knowledge - desktop & mobile is a plus

● Vendor interaction and development abilities

● Should be able to multitask

At Upswing, we are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.

We’re building our platform putting the focus on pragmatism, reliability, and maintainability. We believe that keeping the engineering complexity under control is key to preserving the development productivity and long-term evolution of a platform.

To bring this vision to life, we are building the infrastructure using Microservices architecture using the latest set of technologies that are also fun to work with such as Java, Scala, Postgres, Akka, Kafka with a completely automated DevOps pipeline from the get-go using tools like Chef, Jenkins, Grafana, Graylog.

We are looking for motivated engineers who will be working in a highly creative and cutting edge technology environment to build a world-class financial services suite.

Why you should join us:

• You will redefine the financial services landscape for India in the coming years.
• Be part of a core Engineering team that will create innovative and scalable Fintech solutions.
• Work with passionate and experienced engineering, product & business workforce that believes in teamwork, and that helps fast-track your learning on solving complex technical challenges.
• We are funded by the leading fintech VC `QED Investors` and other established Founders and Executives of awesome Indian companies.

What you will do if you join us:

• Propose solutions to solve complex system architecture challenges and actively lead the end-to-end development of the system.
• Create robust, flexible, consistent, and easy-to-use APIs
• Continuously strive for performance improvements, code reusability, and readability

You should have:

• Tech or a higher degree in computer science or a related field.
• 1+ years of experience working on the back-end development for complex distributed systems who are willing to adopt any Programming language as per the requirement.
• Familiarity with any of the following – Java, C++, Scala, Kotlin, and frameworks like Spring, Play, Hibernate, Django, etc.
• Good understanding of Algorithms, Data Structure, OOP, Design patterns, Parallel programming, Multithreading concepts & Event-Driven Systems.
• Experience with Relational databases such as MySQL, PostgreSQL, Oracle, or any NoSQL database.

It’s a plus if you have:

• Familiarity with cloud platforms like AWS, Azure, or Google Cloud
• Worked on Micro-services architecture

• Writing, editing and publishing engaging, compelling and trending posts for social media networks (e.g. Facebook, Instagram, Linkedin and Twitter)
• Proofread the content for grammar, punctuation and spelling.
• Create monthly content calendars and take approval from clients.
• Maintain content hygiene of the social media pages.
• Tracking and reporting on social media insights (e.g. traffic, engagement, conversion rates, shares etc.)
• You will be responsible for establishing and nurturing strong relationships with clients. This involves regular communication, understanding their needs

Requirements

• Experience: Fresher
• Ability to create innovative social media content, supported by relevant images and videos
• Creative thinking and Creative Writing skills.
• Proficiency in English
• Strong verbal as well as written communication skills
• Exceptional time-management and organizational skills
• A keen eye for details

Job Type: Fresher

Salary: ₹20,000.00 - ₹25,000.00 per month

Schedule:

• Morning shift

Expected Start Date: 17/04/2023

• Driving the entire vision and delivery of new products, features to keep the business relevant and competitive
• Conducting market and product research to identify potential features or releases
• Managing the roadmap, prioritizing product opportunities, refining feature ideas and maintaining existing features to drive business goals
• Maintaining and updating existing features
• Producing high-level product requirements, iterating with your design and engineering teams
• Engaging stakeholders in leadership, research, data and support
• Coordinating across teams to maintain product and strategy alignment
• Coordinating go-to-market strategies when launching a new product or feature

Desired Candidate Profile

• Bachelor degree in a relevant field or equivalent experience
• Technical background will be a plus
• 10+ years’ experience in fintech product management and market strategy
• Relevant experience in a Fintech Company, especially in the Payments, Digital Banking, Open banking and API banking
• Well-versed with Fintech Innovations in the South East Asian Market
• Proven track record of working with designers, engineers and various stakeholders to coordinate, plan, execute and track product releases from beginning to end
• Strong problem-solving skills and willingness to think outside the box and roll up one’s sleeves to get the job done
• High energy, hands-on, detailed-oriented and ability to work independently
• High degree of self-initiative
• Ability to think outside the box
• Good organizing skills
• Good communication and interpersonal skills
• Team handling skills
• Ability to work and thrive within a fast paced, culturally diverse and hands-on environment    

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Must be able to work in the US time zone (US and Latin America markets)
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.
• Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

• Renewals
• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you :

• Work in fast globally growing Start-Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america