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Key Responsibilities:
📊 Forecasting & Planning
- Analyze historical data and trends to forecast workload and staffing requirements.
- Collaborate with department heads to understand upcoming campaigns or volume spikes.
- Assist in capacity planning for upcoming weeks/months.
📅 Scheduling & Roster Management
- Create efficient shift schedules ensuring adequate staffing for all operational hours.
- Manage leave, shift swaps, breaks, and exceptions.
- Coordinate with HR and Team Leaders for schedule adherence.
🕒 Real-Time Monitoring
- Monitor, agent productivity.
- Send alerts and escalations for any deviation from SLAs.
- Optimize resource allocation during high/low volume periods.
📈 Reporting & Analytics
- Generate daily/weekly/monthly performance reports.
- Analyze adherence, occupancy, shrinkage, and productivity metrics.
- Provide insights and recommendations for operational improvements.
🤝 Collaboration & Communication
- Work closely with Team Leads, QA, HR, and Ops teams to ensure workforce alignment.
- Participate in performance reviews and operational meetings.
- Assist in new agent onboarding and WFM tool training.


Job Title : Principal Software Architect – AI/ML & Product Innovation
Location : Bangalore, Karnataka & Trichy, Tamilnadu, India (No remote work available)
Company : Zybisys Consulting Services LLP
Reports To : CEO
Job Type : Full-Time
Experience Required: Minimum of 10+ years in software development, with at least 5 years in software architect role.
About Us:
At Zybisys, we’re not just another cloud hosting and software development company—we’re all about pushing boundaries in the FinTech world. We don’t just solve problems; we rethink how businesses operate, making things smoother, smarter, and more efficient. Our tech helps FinTech companies stay ahead in the digital game with confidence and flexibility.
Innovation is in our DNA, and we’re always on the lookout for bold thinkers who can tackle big challenges with creativity and precision. At Zybisys, we believe in growing together, nurturing talent, and building a future where technology transforms the way FinTech works.
Role Overview:
We're looking for a Principal Software Architect who’s passionate about AI/ML and product innovation. In this role, you’ll be at the forefront of designing and building smart, AI-driven solutions that tackle complex business challenges. You’ll work closely with teams across product, development, and research to shape our tech strategy and ensure everything aligns with our next-gen platform. If you love pushing the boundaries of technology and driving real innovation, this is the role for you!
Key Responsibilities:
- Architect & Design: Architect, design, and develop large-scale distributed cloud services and solutions with a focus on AI/ML, high availability, scalability, and robustness. Design scalable and efficient solutions, considering factors such as performance, security, and cost-effectiveness.
- AI/ML Integration: Spearhead the application of AI/ML in solving business problems at scale. Stay at the forefront of AI/ML technologies, trends, and industry standards to provide cutting-edge solutions
- Product Roadmap : Work closely with Product Management to set the technical product roadmap, definition, and direction. Analyze the current technology landscape and identify opportunities for improvement and innovation.
- Technology Evaluation: Evaluate different programming languages and frameworks to determine the most suitable ones for project requirements
- Component Design: Develop and oversee the creation of modular software components that can be reused and adapted across different projects.
- UI/UX Collaboration: Work closely with design teams to craft intuitive and engaging user interfaces and experiences.
- Project Oversight: Oversee projects from initiation to completion, creating project plans, defining objectives, and managing resources effectively
- Team Mentorship: Guide and inspire a team of engineers and designers, fostering a culture of continuous learning and improvement.
- Innovation & Ideation: Champion the generation of new ideas for product features, staying ahead of industry trends and customer needs.
- Research & Development: Leading initiatives that explore new technologies or methodologies.
- Strategic Planning: Participating in high-level decisions that shape the direction of products and services.
- Industry Influence: Representing the company in industry forums or partnerships with academic institutions.
- Open-Source Community Handling: Manage and contribute to the open-source community, fostering collaboration, sharing knowledge, and ensuring adherence to open-source best practices.
Qualifications:
- Experience: Minimum of 10 years in software development, with at least 5 years in a scalable software architect role.
- Technical Expertise: Proficient in software architecture, AI/ML technologies, and UI/UX principles.
- Leadership Skills: Proven track record of mentoring teams and driving cross-functional collaboration.
- Innovative Mindset: Demonstrated ability to think creatively and introduce groundbreaking ideas.
- Communication: Excellent verbal and written skills, with the ability to engage effectively with both technical and non-technical stakeholders.
- Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
What We Offer:
- A dynamic work environment where your ideas truly matter.
- Opportunities to attend and speak at industry conferences.
- Collaboration with cutting-edge technology and tools.
- A culture that values innovation, autonomy, and personal growth.
The Sr. Analytics Engineer would provide technical expertise in needs identification, data modeling, data movement, and transformation mapping (source to target), automation and testing strategies, translating business needs into technical solutions with adherence to established data guidelines and approaches from a business unit or project perspective.
Understands and leverages best-fit technologies (e.g., traditional star schema structures, cloud, Hadoop, NoSQL, etc.) and approaches to address business and environmental challenges.
Provides data understanding and coordinates data-related activities with other data management groups such as master data management, data governance, and metadata management.
Actively participates with other consultants in problem-solving and approach development.
Responsibilities :
Provide a consultative approach with business users, asking questions to understand the business need and deriving the data flow, conceptual, logical, and physical data models based on those needs.
Perform data analysis to validate data models and to confirm the ability to meet business needs.
Assist with and support setting the data architecture direction, ensuring data architecture deliverables are developed, ensuring compliance to standards and guidelines, implementing the data architecture, and supporting technical developers at a project or business unit level.
Coordinate and consult with the Data Architect, project manager, client business staff, client technical staff and project developers in data architecture best practices and anything else that is data related at the project or business unit levels.
Work closely with Business Analysts and Solution Architects to design the data model satisfying the business needs and adhering to Enterprise Architecture.
Coordinate with Data Architects, Program Managers and participate in recurring meetings.
Help and mentor team members to understand the data model and subject areas.
Ensure that the team adheres to best practices and guidelines.
Requirements :
- Strong working knowledge of at least 3 years of Spark, Java/Scala/Pyspark, Kafka, Git, Unix / Linux, and ETL pipeline designing.
- Experience with Spark optimization/tuning/resource allocations
- Excellent understanding of IN memory distributed computing frameworks like Spark and its parameter tuning, writing optimized workflow sequences.
- Experience of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., Redshift, Bigquery, Cassandra, etc).
- Familiarity with Docker, Kubernetes, Azure Data Lake/Blob storage, AWS S3, Google Cloud storage, etc.
- Have a deep understanding of the various stacks and components of the Big Data ecosystem.
- Hands-on experience with Python is a huge plus


Responsibilities:
- Writing and reviewing great quality code.
- Understanding functional requirements thoroughly and analysing the client's needs in the context of the project.
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
- Determining and implementing design methodologies and tool sets.
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs.
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
- Passionate about building great solutions.
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
- Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.
- Relevant expertise in C#, . Net framework/. Net core, Web Services/WCF/Web API, ASP. Net/MVC. JavaScript, OO JavaScript (ES6 onwards), HTML5/CSS, Angular/React/VueJS, OOA and OOD Concepts, Serverside JS: NodeJS/Express.
- Experience in Relational Database: SQL Server/MySQL/Oracle, Cloud Platform: Amazon/Azure/Google Cloud.
- Experience in Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha, Repositories: Git/SVN/TFS, CI/CD Tools: Jenkins/Grunt/Gitlab/Azure DevOps, Container Ecosystem: Docker/Kubernetes/Anthos.
- NoSQL DB: MongoDB/Cassandra/CouchDB/HBase/MarkLogic, Cloud Database: CosmosDB/ IBM DB2/SAP HANA/Amazon Aurora/DynamoDB.
- Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
- Fundamental knowledge of design patterns.
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
- Languages: C#, JavaScript, OO JavaScript (ES6 onwards).
- App Framework: . Net Framework/. Net Core.
- Web Framework: ASP. Net/MVC.
- Markups: HTML5/CSS.
- CSS Framework: Bootstrap/Foundation/Bulma.
- Frontend Framework: Angular 6 ( ) /React/VueJS.
- API Framework: WebServices/WCF/WebAPI.
- Relational Database: SQL Server/MySQL/Oracle.
- Cloud Platform: Amazon/Azure/Google Cloud.
- Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha.
- Repositories: Git/SVN/TFS.
- Working on various blockchain technologies like DeFi, Ethereum, Web3, etc.
- Being ready to get a deep dive into new technology as per business use-case.
- Demonstrating thought leadership and understanding of various Blockchain platforms and capabilities.
- Designing and building industry-specific solutions using Blockchain technology
- Leading solution development in Blockchain and related technologies such asEthereum, cryptocurrencies, and smart contracts.
- Understanding functional requirements as applicable to various industries and converting them into system specifications for development.
- Defining architecture and best practices to implement the solutions.
Desired Candidate Profile
What you need to have:- Deep understanding of blockchain fundamentals (smart contracts, web3, DAOs)
- 3-5 years experience in web development using MERN stack is mandatory
- Knowledgeable about smart contract security and best practices (design patterns)
- Familiarity with Git and Version Control
- Proficiency in writing modular and well-tested code
- Hands-on experience in the latest DeFi applications and an appreciation of use cases like AMM and decentralized lending and borrowing



- Building scalable and large scale web applications, and creating flexible solutions and integrations with other applications
- Independently drawing up milestones and ensuring completion as per the timelines
- Solving complex technical problems
- Researching, Learning and Implementing new functionalities and modules in other technologies (C++, Python, Javascript) and integrating them into the product in very quick cycles.
- Keeping abreast of new developments in the technology as well as understanding the feature differences.
- Comfortable working in an intensive start-up culture with tight delivery cycles
Desired Candidate Profile
What you need to have:- At least 1+ year experience in working with Ruby on Rails and minimum 4 years of experience with software development (Backend + Frontend)
- Extensive knowledge in testing frameworks like Rspec/ Cucumber/ Capybara
- Exposure to AngularJS a plus
- Worked with Frontend HTML5/ CSS development and integrating with mySQL/ PostGres Database
- Must have experience in creating flexible solutions and integrations with other applications
- A strong knowledge of web coding standards, licensing and best practices
- Must have experience in building scalable and large scale web applications
- Ability to manage the Servers and Databases
Datametica is looking for talented SQL engineers who would get training & the opportunity to work on Cloud and Big Data Analytics.
Mandatory Skills:
- Strong in SQL development
- Hands-on at least one scripting language - preferably shell scripting
- Development experience in Data warehouse projects
Opportunities:
- Selected candidates will be provided training opportunities on one or more of the following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume, and KafkaWould get a chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
- Will play an active role in setting up the Modern data platform based on Cloud and Big Data
- Would be part of teams with rich experience in various aspects of distributed systems and computing

About Telyport
Telyport is an emerging tech startup in the logistics space. We are building a robust hyperlocal distribution network that is affordable, convenient, and reliable for locals, SMEs, and large enterprises with a vision to bring local commerce online.
Job Description
We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
We never really thought that a college degree was the thing that you had to have to do well. We trust in team’s deliverables, smart & the hard work.
Responsibilities: Build & Maintain TELYPORT’s Android Stack
- Translate designs and wireframes into high quality code.
- Design, build, and maintain high performance, reusable, and reliable Java code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automatization.
Skills
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
- Familiarity with RESTful APIs to connect Android applications to back-end services.
- Strong knowledge of Android UI design principles, patterns, and best practices.
- Experience with offline storage, threading, and performance tuning.
- Ability to design applications around natural user interfaces, such as “touch”
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers.
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
- Ability to understand business requirements and translate them into technical requirements.
- Familiarity with cloud message APIs and push notifications.
- A knack for benchmarking and optimization.
- Understanding of Google’s Android design principles and interface guidelines.
- Proficient understanding of code versioning tools, such as Git.
- Familiarity with continuous integration.
This is not your typical 9-5 job. If you are a hustler, passionate about what you do and would like to challenge yourself into new areas and arenas, look no further. You will have absolute creative independence in executing your roles while at the same time be chasing aggressive goals and targets to pursue and a highly competitive group of people to challenge and learn from.
Experience or College Educations don’t matter. What matters is your love & passion for building technology products. Compensation will be competitive with an option for ESOPs




