Customer service manager

About the job

How to apply -

Please follow the steps below :

1) The first step is to apply for the role. Please click on the link mentioned and fill out the form. - https://recruiterflow.com/wishup/jobs/62

2) Once all the details are filled in, you will encounter an online proctored test, the Aptitude test (25 minutes duration) on the link here.

a.) https://app.wishup.co/test

3) Initial Discussion

4) Interview with Hiring Manager - 1

5) Interview with the Hiring Manager - 2

6) Interview with Hiring Manager - 3

About the role, Keynotes:

• Profile – Content Writer/Senior Content Writer
• Role – Full-time
• Grade – Associate / Senior Associate
• Location – Remote - Work from home / anywhere
• Work Days – Mon to Fri 

What you’ll do?

• Coordinate with business heads and peers to gather information and manage all digital content and messaging, including articles, customer success stories, case studies, blogs, newsletters, press releases, media questionnaires, email campaigns, and use cases that can be shared on various channels.
• Develop content strategies to reach the desired target audience and marketing goals effectively.
• Create Conversion-centric advertising copywriting (Facebook, Instagram, Google Ads).
• Create SEO-driven content (should have a strong knowledge of SEO).
• Proofread and edit content for errors and inconsistencies to improve readability.
• Branding strategy know-how and knowledge about the content funnel. 
• Create a content calendar that supports key marketing strategies and priorities.
• Write content

What are we looking for?

• 3 plus years of proven experience owning content for a B2B or SaaS company.
• Excellent written communication skills and ability to write concise, clear, and compelling content for various audiences.
• Excellent organizational and time management skills & ability to multitask.
• Ability to work creatively and quickly in a fast-paced, deadline-driven environment..
• Creative thinking with a flair for intuitive storytelling.
• Strong understanding of SaaS and other internet-based software products.

What’s in it for you?

• Receive a more-than-competitive salary plus benefits
• Performance-driven and transparent work culture
• Enjoy a culture with opportunities for growth and learning

About Wishup

Wishup is India’s largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.

Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishup’s leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, and DCE.

We are building an AI-powered chatbot platform and looking for an AI/ML Engineer with strong backend skills as our first technical hire. You will be responsible for developing the core chatbot engine using LLMs, creating backend APIs, and building scalable RAG pipelines.

You should be comfortable working independently, shipping fast, and turning ideas into real product features. This role is ideal for someone who loves building with modern AI tools and wants to be part of a fast-growing product from day one.

Responsibilities

• Build the core AI chatbot engine using LLMs (OpenAI, Claude, Gemini, Llama etc.)

• Develop backend services and APIs using Python (FastAPI/Flask)

• Create RAG pipelines using vector databases (Pinecone, FAISS, Chroma)

• Implement embeddings, prompt flows, and conversation logic

• Integrate chatbot with web apps, WhatsApp, CRMs and 3rd-party APIs

• Ensure system reliability, performance, and scalability

• Work directly with the founder in shaping the product and roadmap

Requirements

• Strong experience with LLMs & Generative AI

• Excellent Python skills with FastAPI/Flask

• Hands-on experience with LangChain or RAG architectures

• Vector database experience (Pinecone/FAISS/Chroma)

• Strong understanding of REST APIs and backend development

• Ability to work independently, experiment fast, and deliver clean code

Nice to Have

• Experience with cloud (AWS/GCP)

• Node.js knowledge

• LangGraph, LlamaIndex

• MLOps or deployment experience

ROLE - HR Executive

We're seeking a qualified Hr Executive to recruit a sales executive in regard to selling annual car and bike subscription products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.

We are open for BDA, TL, and BDM profile 

Experience:0.6-4 years

Job Location: Work from home

Selection process:- Business Development Manager round.

Qualification: B.com, BBA, MBA in Hr

Salary offered: 20-25k

Working days: 6 working days with Sundays off

Shifts: 10:00am -7:00pm

Mandatory language: Hindi and English 

Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.

Additional Compensation: If applicable, this will be decided on the basis of your designation.

1.Hands-on Hyperion implementation experience in EPBCS.

2. Must have done atleast 2 implementation of Hyperion planning

3. Must understand application dimesionality, metadata setup, data forms creation, dashboard creation and setting up tasklists

4. Demonstrated ability to work independently as well as in a collaborative team environment.

5. Experience with EPBCS preferred

6. Must have handled scripting and data rules creation

7. Should be good in Rules calculations

We're Looking For A Digital Marketing Executive. The Candidate Should Be Very Intelligent, Skillful, Practical, And Smart. Must- Have Knowledge About Digital Marketing Field.

Roles & Responsibilities:

1. Conducting On-Site And Off-Site Analysis For SEO
2. Creating High-Quality SEO Content.
3. Leading Keyword Research And Optimization Of Content.
4. Keeping Up-To-Date With Developments In SEO.
5. Good Knowledge Of Back Link Analysis.
6. Familiarity With Google Analytics And Other Analytic Tools.
7. Excellent Written Communication Skills Using Google Analytics
8. Assisting With Blog Content.
9. Administer Search Engine Programs (XML Sitemaps, Shopping Feeds, Webmaster Tools) For Purposes Of Diagnostic Reporting On Client Projects
10. Proficiency In MS Excel, PowerPoint, And Word

Required Knowledge & Skills:

1. Digital Marketing
2. Seo
3. Google Tools
4. Advertising
5. Marketing

Who Can Apply

Only Those Candidates Can Apply:

1. Who Are From Surat
2. Who Have Relevant Skills And Interests

• Develop embedded Linux Applications
• Work with a worldwide team to integrate the product to meet the requirement

Required Qualifications:

• Degree in Computer Science from a top-tier institution
• Relevant full-time work experience of 4+years
• Strong foundation in computer science, Object-Oriented software, unit testing & test automation with scripts
• Ability to self-teach.

Mandatory Technical Skills:

• Expert level programming in C/C++
• Linux systems programming, data structures & algorithms
• Networked applications

Desirable Technical Skills:

• Linux Board Bring up, device drivers would be an advantage

Roles and Responsibilities

Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients business needs. 

Defining systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementation. 

Perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships at peer client levels. 

Desired Candidate Profile

• 1+ years of relevant technology consulting or industry experience 
•  Strong working knowledge of AEM/Digital Marketing Suite 
•  Java, J2EE strong knowledge in Web-centric applications 
• Experience with full lifecycle of application from requirement gathering to deployment.
• Make changes to AEM site content, assets, and workflow
• Designs and builds components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR)
• Diagnoses and solves technical problems related to content management such as search result accuracy, dynamic content linking, formatting, image scaling, internationalization, and personalization
• Works in an agile, rapid development and prototyping environment
• Strong Java programming foundation and experience with OSGi bundles
• Knowledge on workflows ,Sling servlet, REST, JSON, Lucene indexing.
• Exposure to Coral / Granite UI, Adobe UI customization is a must
• Working Experience with Sightly / Sling models.
• Willingness to travel offshore and onshore 
• Strong knack and willingness for adapting latest and greatest technologies to drive performance.
• Exceptionally good at document and explaining core technical processes.

Perks and Benefits

• A Silver Adobe Solution partner, AEM Specialized and Magento partner
• Get to work with a young and dynamic team.
• Get to experience Agile methodology for real.
• Flexi timings.
• Exposure to one of the most exclusive technology of the hour AEM, Magento
• A team that will support you when you want to take an initiative in the favour of the organization.