Customer service manager

Role Overview

We’re hiring a Senior Backend Engineer who can build high-performance backend systems using Node.js. You’ll work on complex engineering problems, optimize for scale, and own features end-to-end.

Key Responsibilities

● Develop backend services, APIs, and microservices using Node.js frameworks (Express, Nest.js).

● Own modules end-to-end: design → implementation → testing → deployment.

● Write high-quality, testable, maintainable code.

● Optimize performance, scalability, and reliability across systems.

● Troubleshoot production issues, perform RCA, and improve stability.

● Work with databases (SQL & NoSQL), caching, and async processing.

● Collaborate with DevOps for CI/CD, deployments, and automation.

● Contribute to improving engineering standards, documentation, and processes

What we’re looking for:

● 4 to 7 years of hands-on backend development experience.

● Strong in Node.js, async patterns, TypeScript (preferred), and REST APIs.

● Solid understanding of: Data modeling Queues & background jobs Caching (Redis) API optimization

● Experience with relational DBs (PostgreSQL/MySQL) and NoSQL (DynamoDB/MongoDB/ Redis).

● Experience with messaging/queues: Kafka, RabbitMQ, SQS, or equivalent.

● Familiarity with Docker, Git, and CI/CD pipelines.

● Exposure to AWS or cloud infrastructure.

● Strong debugging and performance tuning skills.

● Ability to work in a fast-paced, startup-like environment.

Here are answers to some questions you may have

Where is your office?

Chennai (Velachery)

Work Model

Work from Office – because great stories are built in person!

Do you have an online presence?

https://amura.ai (we are @AmuraHealth on all social media)

For better insights:

https://drive.google.com/file/d/11UHgXqYc7XSJ3IAdFyEm-EurgOzqsmzA/view?usp=sharing

Strong Product Designer, with focus on B2C Products

Mandatory (Experience 1): Must have 5+ YOE in Product Design (both UI and UX) with atleast 2 year in B2C companies

Mandatory (Experience 2): Must have atleast 1 year experience building or working with highly scaled Design systems in a B2C company (non-negotiable)

Mandatory (Skills): Must have strong knowledge and experience of design with Ai tools(Figma Cloud, Chatgpt)

Mandatory (Portfolio): Must have strong product design portfolio of Good B2C Products, with at least 2 detailed case studies

Mandatory (Company): B2C Product companies, B2B experience with prior exposure to B2C is also acceptable (High scaled company, mostly unicorns)

Mandatory (Stability): Must have stayed for a minimum of 2 years with each of the previous companies

Mandatory (Note 1): CV must have portfolio link with at least 2 detailed case study

Mandatory (Note 2): This will be a complete IC role

Mandatory (Note 3): CTC is inclusive of 5%variable

Preferred

Preferred (Education): Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)

Preferred (Skills 1): Experience in subscription-based or marketplace products, CRO, and international market localization

Preferred (Skills 2): Exposure to AI-powered personalization and recommendation systems

Preferred Companies

Glance, Ola, Nykaa, Tata Cliq, Pepperfry, Bookmyshow, Pharmeasy, Purplle.com, Ketto, Dream11, Coindcx, Upstox, Zomato, PhonePe, Swiggy, Myntra, Razorpay, Flipkart

About Evatt AI

Evatt AI is a scale‑up on a mission to make advanced legal reasoning and document understanding accessible through natural language. Over the past two years we’ve combined vector search and large language models to give lawyers instant access to case law and legislation. We’re entering a new expansion phase: building an all‑in‑one legal workplace platform that unifies a searchable casebase (like AustLII/Jade.io), agentic workflows, practice management tools and Microsoft Word integrations—delivering the AI assistance analogous to Harvey with the casebase power of Lexis AI+. To achieve this, we’re growing our development team in Bangalore and seeking a Head of Engineering who can own the technical vision and build out our team in India.

About the Role:

We are looking for a skilled AWS DevOps Engineer to join our Cloud Operations team in Bangalore. This hybrid role is ideal for someone with hands-on experience in AWS and a strong background in application migration from on-premises to cloud environments. You'll play a key role in driving cloud adoption, optimizing infrastructure, and ensuring seamless cloud operations.

Key Responsibilities:

• Manage and maintain AWS cloud infrastructure and services.
• Lead and support application migration projects from on-prem to cloud.
• Automate infrastructure provisioning using Infrastructure as Code (IaC) tools.
• Monitor cloud environments and optimize cost, performance, and reliability.
• Collaborate with development, operations, and security teams to implement DevOps best practices.
• Troubleshoot and resolve infrastructure and deployment issues.

Required Skills:

• 3–5 years of experience in AWS cloud environment.
• Proven experience with on-premises to cloud application migration.
• Strong understanding of AWS core services (EC2, VPC, S3, IAM, RDS, etc.).
• Solid scripting skills (Python, Bash, or similar).

Good to Have:

• Experience with Terraform for Infrastructure as Code.
• Familiarity with Kubernetes for container orchestration.
• Exposure to CI/CD tools like Jenkins, GitLab, or AWS CodePipeline.

• Drive the architecture and design of large-scale, multi-tiered, distributed software applications, tools, systems and services using object-oriented design, distributed programming, Java/Node/ Python, .Net.
• Hands on experience in delivering high quality software products.
• Gather business and functional requirements from external and/or internal customers and end-users, and translate requirements into technical specifications to build robust, scalable, supportable solutions that work well between a ranges of complex systems.
• Serve as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning, conception, design, implementation and testing, to documentation, delivery and maintenance.
• Provide design reviews for other engineers, including feedback on architecture and design issues, as well as integration, performance and scalability.
• Manage resources on multiple technical projects and ensure schedules, milestones, and priorities are compatible with technology and business goals.

• Explore new business potential with all present and past clients.
• Responsible for overall Business and Revenue Growth of the Organization and its subsidiaries.
• Liasoning  with both junior and senior level officers in the Govt.
• Excellent Business communication skills.
• Client facing interactions /Communication / Updates
• Prepare the:

1. Marketing plan for the Organization and the products/Services
2. Brand positioning of the Company and its services
3. Competitor analysis

• Leads generation as per the Marketing and Revenue plan

1. Manage Lead generation sources
2. Cold Call as required
3. Meet prospects and build traction about the company and its services/offerings
4. Understand the current trends in the market pertaining to the domains in which the company operates

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities :

Build relationships with prospective clients

Maintain consistent contact with existing clients

Manage sales pipeline

Analyse the market and establish competitive advantages

Track metrics to ensure targets are hit

Qualifications: Bachelor's degree

1+ years in B2B sales industry Experience in full sales cycle including deal closing

Demonstrated sales success

Strong negotiation skills

Strong communication and presentation skills

Industry Education Management Employment

• 6+ Years of experience in Automaton Testing
• QA Automation Tester (with Selenium and Appium)
• Hands on experience in Selenium
• Hood hands on experience in Java
• 2 Years of Hands on experience in Appium Testing for Android and iOS Native
• The candidate is required to have hands-on experience (2yrs +) with Appium automation for Android and iOS native applications.