Customer service manager

Job Summary:

We are seeking a dynamic and highly skilled Full Stack Developer with 3-5 years of experience to join our client's team. The ideal candidate will be working with a leading MNC client in the health insurance domain. This role is based in Gurugram and requires candidates to work from the office, Monday to Friday. You will play an integral role in developing and enhancing applications using Node.js, TypeScript, PostgreSQL, and MongoDB.

Responsibilities:

• Design, develop, and maintain scalable applications using Node.js and TypeScript.
• Build and optimize RESTful APIs and backend services.
• Collaborate with cross-functional teams to deliver high-quality products and services.
• Work with PostgreSQL and MongoDB databases for efficient data management and retrieval.
• Ensure the performance, quality, and responsiveness of applications.
• Troubleshoot, debug, and upgrade existing systems and platforms.
• Implement best practices for security, code quality, and performance optimization.
• Participate in code reviews and provide mentorship to junior developers.

Requirements:

• Experience: 3-5 years of hands-on development experience with Node.js, TypeScript, PostgreSQL, and MongoDB.
• Technical Skills:
• Proficiency in Node.js and TypeScript for building scalable web applications.
• Strong experience working with PostgreSQL and MongoDB databases.
• Hands-on experience in building RESTful APIs and microservices architecture.
• Knowledge of best practices in application development, security, and performance tuning.
• Familiarity with version control tools like Git.
• Preferred:
• Experience in the health insurance or fintech domain.
• Ability to work in an agile environment with fast-paced deliverables.
• Excellent communication and collaboration skills.

Soft Skills:

• Strong problem-solving skills and ability to troubleshoot complex issues.
• Ability to work in a team and independently when required.
• Adaptability and willingness to learn new technologies.

Position Responsibilities :

• Lead by example in producing extensible, maintainable code, applies proactive and reactive debugging methods, and reviews code for quality, reliability, and scalability.
• Passionate about end-user experience, perceived performance, and modern ways of engaging the users of our products.
• Work as part of your scrum team to reach the definition of done within each sprint.
• Take ownership of backlog items and perform task breakdown and implementation independently.
• Develop and maintain software tools, emphasizing automation and CI/CD practices, security, and best practices, while staying current with industry developments.
• Work with appropriate stakeholders (e.g., team members, product manager/owner) to determine user requirements.
• Actively engage in product architecture discussions and documentation of technical designs.
• Enjoy a flexible and inspiring environment that embrace diversity.

Qualifications :

• Practical engineering experience with coding in languages including, but not limited to, C#, Java, TypeScript, Go.
• Practical engineering experience with user interface development on web and mobile platforms.
• Strong skills in HTML5, CSS3 and JavaScript.
• Working level oral and written English skills.
• Efficient communication and collaboration skills.
• Master's degree in Computer Science, or related technical discipline.
• Industry experience with enterprise and web application development.
• Industry experience with CI/CD automation, as well as Docker, scripting in Bash/Python, Nginx, containers (Docker) and container orchestration.
• Experience with Bootstrap, Angular and RxJS.
• Experience with domain-specific languages, functional and reactive programming is a strong Plus.

Role and responsibilities:

• Establish in concert with IT leadership, an effective IT Change & Release management process in REMSC ERP CoE, primarily in SAP environment for the assigned scope.
• Ensure all releases are delivered as per the defined process and deviations are analysed and appropriately remedied. Collaborate with solution architects, functional analysts, service managers, business users and other stakeholders to ensure the changes in the releases are delivered as planned.
• Work closely with release management and relevant stakeholders to ensure smooth deployment of the changes.
• Ensure all QA checklists are followed and aligned with established change & release processes.
• Create and maintain adequate QA documentations ensuring it is up-to-date and available to all relevant stakeholders.
• Support and facilitate audits on the application change management
• Support in Control performance activities to align with established QA and process guidelines.

Knowledge, Skills, Experience:

• Advanced knowledge and prior experience in SDLC. Experience in SAP is highly desirable.
• Basic knowledge and experience in application change management & release management in a complex IT environment.
• Good communication and presentation skills with ability to effectively collaborate with diverse and complex stakeholders.
• Strong problem solving skills with keen attention to details.
• Good working knowledge of office applications like MS Outlook, Word, Excel, Visio, etc.
• Bachelor’s degree in relevant discipline or equivalent work experience.

Principal working relationships:

• IT change team members like Domain Managers, Solution Architects, Functional Analysts, Release Managers, Cluster/Country Service Managers, etc., for understanding and delivery of changes.
• Business users and decision makers as customers.
• ERP CoE Release Manager to manage QC activities and release activities

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a skilled Cloud Data Engineer who has experience with cloud data platforms like AWS or Azure and especially Snowflake and dbt to join our dynamic team. As a consultant, you will be responsible for developing new data platforms and create the data processes. You will collaborate with cross-functional teams to design, develop, and deploy high-quality frontend solutions. 

Responsibilities:

Customer consulting: You develop data-driven products in the Snowflake Cloud and connect data & analytics with specialist departments. You develop ELT processes using dbt (data build tool) 

Specifying requirements: You develop concrete requirements for future-proof cloud data architectures.

Develop data routes: You design scalable and powerful data management processes.

Analyze data: You derive sound findings from data sets and present them in an understandable way.

Requirements:

Requirements management and project experience: You successfully implement cloud-based data & analytics projects.

Data architectures: You are proficient in DWH/data lake concepts and modeling with Data Vault 2.0.

Cloud expertise: You have extensive knowledge of Snowflake, dbt and other cloud technologies (e.g. MS Azure, AWS, GCP).

SQL know-how: You have a sound and solid knowledge of SQL.

Data management: You are familiar with topics such as master data management and data quality.

Bachelor's degree in computer science, or a related field.

Strong communication and collaboration abilities to work effectively in a team environment.

Skills & Requirements

Cloud Data Engineering, AWS, Azure, Snowflake, dbt, ELT processes, Data-driven consulting, Cloud data architectures, Scalable data management, Data analysis, Requirements management, Data warehousing, Data lake, Data Vault 2.0, SQL, Master data management, Data quality, GCP, Strong communication, Collaboration.

Job Location: Pune 

Experience: 4- 5 years

Functional Area - IT Software - Application Programming , Maintenance

Role Category : Programming & Design

Requirement / Job Description:

 Core Skills:

 Strong experience of Core Java (1.7 or higher), OOPS concepts and Spring framework (Core,     AOP, Batch, JMS)

 Demonstrated design using Web Services (SOAP and REST)

 Demonstrated Microservices APIs design experience using Spring, Springboot

 Demonstrable experience in Databases like MySQL, PostgreSQL, Oracle PL/SQL development etc

Strong coding skills, good analytical and problem-solving skills

Excellent understanding of Authentication, Identity Management, REST APIs, security and best practices

 Good understanding of web servers like Tomcat Apache, nginx or Vertex/ Grizzly, JBoss etc

 Experience in OAuth principles

 Strong understanding of various Design patterns

Other Skills:

  Familiarity with Java Cryptography Architecture (JCA)

 Understanding of API Gateways like Zuul, Eureka Server etc..

 Familiarity with Apache Kafka, MQTT etc.

Responsibilities:

 Design, develop, test and debug software modules for an enterprise security product

 Find areas of optimization and produce high quality code

 Collaborate with product managers and other members of the project team in requirements specification and detailed engineering analysis.

 Collaborate with various stake holders and help bring proactive closure on the issues

 Evaluate various technology trends and bring in the best practices

 Innovate and come out of the box solutions

Adapt, thrive and deliver in a highly evolving and demanding product development team

Come up with ways to provide an improved customer experience

● Medical Program implementation On Ground as per scope of work.

● Liasoning with authorities for smooth operations.

● Managing Team deliverables.

● Conduct training and capacity building of local resources.

● Source medical personnel and implementation managers at specific locations where

required.

● Publish daily status updates and reports during the assessment.

● Drive health outcomes as per project specifications.

● Ensure quality of on ground operations and implement as per SOPs

● Escalate related risks and concerns when necessary

● Take responsibility for more than one aspect of business unit performance, e.g. cost

management, customer service levels, Vendor Management

● Take up client relationship management responsibilities.

• his role requires someone who will be responsible for executing and managing all activities related to product cataloging & pricing, ensuring all product details and prices on the platform are correct and updated
• The individual should have a sound understanding of Vendor Management, Operations, Attributes of the catalog, Category Knowledge.
• Ensuring an error free output & 0% escalations.
• Maintaining categorization of the products on the platform, Updating product information, including images and prices
• Uploading inventory stock positions Operational & co-ordination activities related to the catalog
• Manage Adhoc requests from Category and other internal teams and resolve them within a Specific TAT
• Demonstrate a flexible attitude and be responsive to change and last-minute requests.
• ​​Creation of vendors codes and Entering vendor details in the system. Setting up SKUs on the system. Assisting merchant team with required documentation with other functions and vendors.
• ​​Perform a variety of tasks in populating/procuring content for the product catalog from vendors. Engage with vendors to get product information as per the defined templates of attributes and images. The work includes content creation, population of content from various sources (including research on the internet), interacting/coordinating with vendor/manufacturers, conducting QC, identifying and correcting errors, maintaining records of work received and work performed.

• 2-5 years of work experience in Catalogue operations.
• Should have prior experience with E-Commerce & handled external partners.
• Proficient in all MS Office, sound verbal & written communication
• A passion for always exceeding internal and external customer expectations.
• Proactive and able to work with stringent deadlines.
• Ability to follow the process - can follow SOPs consistently and quality check own work. Detail oriented.

A wholesome opportunity in a fast-paced environment will enable

you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum (business vertical.‍

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Job Title: Software Engineer

Job Type: Full – Time

Location: Hyderabad (Client Base)

Reporting Manager: Service Delivery Manager

Min Salary: As per the Standard Market Rates

Job Summary

• Build interacting dynamic apps, dashboards and analytics.
• Consolidating relevant data from multiple sources.
• Visualizing data with engaging, state-of-the-art graphics.
• Exploring the associations of data. 

Roles and Responsibilities

• Identify automation opportunities in the operations workflow to minimize human effort and develop tools around it.

• Build performance metrics dashboards to view the volume, baseline and trending data.
• Build and maintain the knowledge base portal.
• Build automated tests and unit tests and follow standard development practices. Measure, diagnose and improve application performance
• Collaborate with software and network engineers in developing tools.

Skills Required

• Good communication skills.
• Must be well-versed in web development.
• Well-versed with material design, UI/UX Principles.
• Well-versed with either Angular / TypeScript, Polymer or React JS.
• Well-versed with either Go or Python.
• Collaborate with the team and clients to deliver high quality products.

Qualifications

• Bachelor's degree in Information Technology and Computer Science or any related course.
• Must have strong knowledge & experience in the following languages & system:

• OS: Basic knowledge of *nix (Linux, Unix, etc)
• Language/Script: Go and/or Python , Javascript and/or TypeScript, JS Libraries, HTML5/CSS
• Database: RDBMS (ie. MySQL, Postgresql, Oracle), NOSQL (ie. Mongodb)
• Experience in Cloud Computing (i.e. Google Cloud Platform) is a plus.
• knowledge of HTTP and (REST) API design
• Management/Leadership experience in Software Development is a plus.

Expertrons is an initiative by experienced professionals turned entrepreneurs (IITB alum) having built a few of India's largest companies across multiple domains. This will be an opportunity to directly work with the founders. What we are looking for: An entrepreneurial, thoughtful and positive mindset/approach to solving large problems, capable of adapting to changing market conditions, willing to join a growing startup, a rational and no-nonsense approach and practical thought process.

Good-to-Have Attributes: Start-up experience, Android experience would be a plus. What we are looking for: An entrepreneurial, thoughtful and positive mindset/approach to solving large problems, capable of building a robust, scalable tech platform adaptable to changing market conditions, willing to join a growing startup, a rational and no non-sense approach and practical thought process.

Responsibilities and Duties

Good-to-Have Attributes: Start-up experience, Android experience would be a plus. What we are looking for: An entrepreneurial, thoughtful and positive mindset/approach to solving large problems, capable of building a robust, scalable tech platform adaptable to changing market conditions, willing to join a growing startup, a rational and no non-sense approach and practical thought process.

Required Experience, Skills and Qualifications

Required Skills: Database - MySQL, NoSQL (MongoDB), Restful Architectures, AWS, SAAS, JavaScript, PHP, Cordova