Customer service manager
at HedgeHomes
Customer service manager at HedgeHomes · Delhi, Gurugram, Noida · 0 - 3 years · ₹1.5L - ₹2L / yr · Profitable · Posted 3 Oct 2019
0 - 3 yrs
₹1.5L - ₹2L / yr
Delhi, Gurugram, Noida
Skills
Customer Support
MS-Office
Administrative support
Customer Service
Communication Skills
Lead Generation
- Delivering a comprehensive service to enquiring customers
- Possibly delegating certain customer enquiries to specific teams
- Managing a large number of incoming calls and emails
- Managing customers’ accounts
- Keeping a record of customer interaction and details of actions taken
- Communicating with internal teams to discuss sales targets
- Generating sales leads, building sustainable relationships where necessary
- Reporting back on results
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