Social Media Marketing

Knowledge & Experience:

• Providing Technical leadership and guidance to Teams In Data and Analytics engineering solutions and platforms 
• Strong problem-solving skills and the ability to translate business requirements into actionable data science solutions. 
• Excellent communication skills, with the ability to effectively convey complex ideas to technical and non-technical stakeholders. 
• Strong team player with excellent interpersonal and collaboration skills. 
• Ability to manage multiple projects simultaneously and deliver high-quality results within specified timelines. 
• Proven ability to work collaboratively in a global, matrixed environment and engage effectively with global stakeholders across multiple business groups.

Relevant Experience:

• 12+ years of IT experience in delivering medium-to-large data engineering, and analytics solutions
• Min. 4 years of Experience working with Azure Databricks, Azure Data Factory, Azure Data Lake, Azure SQL DW, Azure SQL, Power BI, SAC and other BI, data visualization and exploration tools
• Deep understanding of master data management & governance concepts and methodologies
• Experience in Data Modelling & Source System Analysis 
• Familiarity with PySpark 
• Mastery of SQL 
• Experience with Python programming language used for Data Engineering purpose. 
• Ability to conduct data profiling, cataloging, and mapping for technical design and construction of technical data flows. 
• Preferred but not required - 
• Microsoft Certified: Azure Data Engineer Associate 
• Experience in preparing data for Data Science and Machine Learning 
• Knowledge of Jupyter Notebooks or Databricks Notebooks for Python development 
• Power BI Dataset Development and Dax 
• Power BI Report development 
• Exposure to AI services in Azure and Agentic Analytics solutions

What do we expect from you?

1) Brainstorming with the business development team to create a new project and sales strategy.

2) Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.

3) Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

4) Maintaining a pipeline of all sales administration using CRM software.

5) Work on targets and under pressure as this is a hardcore sales profile.

6) Be on calls and counsel students throughout the day.

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

• Handling and guiding various digital marketing activities which include but not limited to, SEO, PPC, Social Media Marketing, Content Marketing etc. and also overseeing and guiding the overall digital campaign management
• Creating, managing and guiding a team of digital marketing specialists
• Managing various existing digital marketing channels and also initiating and implementing measures to explore new channels
• Crafting digital or online marketing strategies and thus contributing towards the increase in business
• Creating and managing quality content in relevant online platforms to attract the correct audience at the correct time
• Extensively being involved in budgeting and planning of the company’s digital marketing division
• Evaluating important metrics that affect the company’s website traffic, online campaigns and target audience
• Strategizing and implementing new digital marketing possibilities and also working constantly towards improving the current existing options and techniques
• Obtaining and constantly working on the feedback being received on the current digital marketing platforms
• Tracking, measuring, and working on the results obtained from SEO and SEM strategies and accordingly formulating effective measures
• Working closely with various internal as well as external stakeholders

Desired Candidate Profile

Solutions Engineer is a strategic and high-exposure role that will drive the use of the company, being a trusted consultant to our customers by guiding them during the product's implementation and internally evangelizing on the diverse use cases of company implementation. You will drive the onboarding, product solutions, end-to-end implementation of the product, to deliver a seamless user experience.   

The job will require a bit of coding, client interactions, and working with different teams to build the solution & deliver it in a short period of time. 

This role has 3 layers to it - 

Solutioning 

• Configure all features of the company application, groups, and security settings in the company and other EAS systems.
• Leverage your vast knowledge and expertise across various Applications and Systems to define Blueprint for company Implementation in newer areas/applications.
• Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the company platform.
• Build and motivate the team to build reusable solutions that can be easily adopted and deployed by customers.

Technical Enablement 

• Strategically Configure, Test, Document, and educate company team members on system design to ensure long-term success.
• Pilot processes with the aim to directly influence the overall Product development and improve the way our customers use the company
• Drive existing and new product feature adoption across Customers.
• Serve as the escalation point of contact for critical issues, for customer concerns relating to technical issues, and coordinate with Professional Services, Engineering, and Product teams.
• Enable the CSMs, Support & Implementation teams from a technical standpoint, to help them meet their SLA requirements (Bugs, Troubleshooting)
• Ensure Application Analysis and technical reviews are happening at the right time, within SLA.

Technical Account Management

• As a part of the Customer Success team, you will work with our Customer Success Managers and customers as Technical Owner to strategize on business objectives and implement company solutions to achieve them.
• During execution consult/ advise/ participate on calls with client's IT stakeholders (Heads, Leads, or senior technology folks), traveling to client locations as needed.
• Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services, Support, and Marketing to address issues, questions, and requests.
• Build a relationship with the key customers, by engaging with the key stakeholders and technical leadership, on calls and in person.

What are we looking for?

• Has preferably worked in Product based or Consulting companies for International customers
• Comes with a work experience of 6+ years 
• Should be strong with Javascript, HTML, and CSS 
• Demonstrates the ability to collaborate with internal and external stakeholders while dealing with complex situations
• Should be flexible to work in the EU (1 PM to 10 PM IST) or US (5 PM to 2 AM) time zones.