Inside Sales Executive

We are looking for an experienced and results-oriented Business Development

Manager with 3+ years of experience in an advertising agency to lead client

relationships, develop strategic campaigns, and drive business growth.

Key Responsibilities:

• Act as the primary liaison for clients, cultivating strong relationships and effectively

addressing their needs with professionalism and strategic expertise.

• Perform comprehensive research to formulate well-informed brand positioning and

campaign strategies. Oversee the development of integrated marketing campaigns

that seamlessly combine creativity with data-driven insights. .

• Lead internal teams to ensure seamless alignment between strategic planning and

creative execution. Supervise campaign implementation, guaranteeing high-quality

outcomes within established timelines.

Requirements:

• 3+ years of experience in an advertising agency, specializing in client management

and strategic pitch development.

• Extensive experience in developing strategic plans, selecting appropriate media

channels, and executing successful marketing campaigns.

• Demonstrated expertise in crafting and delivering persuasive strategic concepts that

effectively gain client approval and commitment.

Job Title: Customer Success Manager

Location: Baner, Pune

About Us:

Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions

to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a

mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.

Our Culture:

At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.

Role Overview:

As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,

retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.

Responsibilities:

● Customer onboarding: help them set up product configuration and upload data

● Conduct product training for key stakeholders in the customer organization

● Drive adoption, improve customer satisfaction, and work with our customers to

generate new business (upsell and cross-sell)

● Minimize customer churn, maximize retention and create great customer experience

● Contact customers to explain new features and help them upgrade to new plans

● Collect customer references, testimonials and create case studies

● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features

● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes

● Help customers map Truein to their existing policies and processes

Requirements:

● 5+ years years of experience in SaaS or software product company in acustomer-facing roles

● Previous experience working with enterprise customers

● Process-oriented and analytical

● Excellent verbal and written communication skills

● Strong empathy for customers and passion for growth

● Passion for solving client challenges and commitment to client delight

● Result-oriented and has great attention to details

● Bachelor's degree or equivalent experience in Computer Science or related field

Good to have:

● Experience dealing with International customers

● Has worked with growth stage startup

● Education background of Technology + Management studies

You will get:

● Competitive compensation package and benefits

● Work closely with and be part of a truly amazing team

● Join a fast-growing company early, make a difference and enjoy the ride

● Challenge yourself and take your career to the next level

Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Profile Description:

The job holder will work with developers and the IT staff to oversee the code releases, combining an understanding of both engineering and coding. From creating and implementing systems software to analyzing data to improve existing ones, a DevOps Engineer increases productivity in the workplace.

Key Responsibilities:

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

UX Designers are responsible for the end-to-end execution of a project. You should have highly developed design skills and good communication ability. You are the right fit if you enjoy creating interfaces, love challenges, and designing digital products

Role & Responsibilities

Conduct workshops and collaborate with other designers and stakeholders to understand business needs, user needs & to achieve the goals of the project.
Create personas to understand target audiences, craft user journeys, and use cases for the product
Create design assets that showcase relationships between product features, users, and data
Create high-quality wireframes that fulfill the goals of the product in a highly efficient and simple manner
Audit designs that are already developed to identify improvements or conduct usability tests on your designs Must have Skills
Critical thinking and highly developed wireframing, presentation, and prototyping skills
Very keen attention to detail
Excellent documentation skills
Proficiency with modern design and prototyping tools like Figma
Ability to present and explain your work to others with articulate communication
Ability to plan & deliver projects on time. Expected Outcomes
High-quality wireframes, prototypes, and documents that meet the goals of the project. Continuous communication between internal teams, project managers, and stakeholders
Documentation of the screens designed for a smooth handover to visual designers and developers

Special Notes
Freshers are not eligible
Education criteria are not strict
A Detailed portfolio is a must in which only individual projects/work must be showcased.
The ability to create illustrations is preferred but not required.

About Hooman: We at hooman are career designers, we help youg graduates to create their career in management space. We are a young GOI registered startup with varied experienced team members from Bureaucrates to Serial entrepreneur in core team. We are building our initial team with the vision that the candidiate joiing us can lead a bigger team in coming future.

" To completely oversee the most crucial administrative task of developing and executing strategies via coordination among various subordinates"


1. To devise strategies, campaigns, events in order to increase the awareness of the courses designed by Hooman.
2. To follow end to end process of student admissions, right from interest generation to admission conversion.
3. To closely work with directors of the partnered institution to devise innovative strategies via delegations with managements of other institutions PAN India.
4. To attend and respond to all student queries and concerns related to the course, University, exams, admissions, placements and any other institution related matters.
5. To increase Student engagement through multi level strategies of content creation.
6. To deliberate with university in registration and administration process.
7. Conducting presentation in various institutions so as to create awareness and promote unique industry led courses devised by Hooman.
8. To undertake academic counselling sessions to students and parents and help them understand the industry and job scenario better.


Apart from the salary mentioned in the description, we have huge incentive structure to provide employees with more earning opportunities.