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We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.
Roles & Responsibilities
- Handle inbound/outbound voice calls from customers
- Provide technical support for software, hardware, networking, or application-related issues
- Diagnose and troubleshoot problems using standard procedures
- Guide customers step-by-step to resolve technical issues
- Document customer interactions, issues, and resolutions in the system
- Escalate complex issues to senior technical teams when required
- Maintain professional communication and service quality
- Meet performance metrics such as call quality, resolution time, and customer satisfaction
Eligibility / Requirement
- Experience: Fresher (0–1 year experience acceptable)
- Basic knowledge of:
- Computer fundamentals
- Operating systems (Windows/macOS basics)
- Internet, email, browsers, and networking basics
- Good English communication skills (verbal)
- Willingness to work in shifts / night shifts
- Strong problem-solving and customer-handling skills
Skills Required
Software Engineer
Onsite - HSR Bangalore
6 Days work from Office (Flexible working hours)
Product is a PowerPoint AI assistant used by consulting companies and Fortune 500 teams. A typical professional spends 1 to 3 hours creating one slide. With Product company, they create a v1 of their entire deck in 10 minutes, and make changes like “turn this table to a chart” in seconds directly within PowerPoint.
In the next 2 years, our goal at company is to forever change the way business presentations are made.
Who are we?
- small, strong team of 5
- founders are CS graduates from IIT Kharagpur with a specialisation in AI
- work 6 days a week from our office in HSR Layout in Bangalore
- funded by Y Combinator and other amazing investors
- used by consulting companies and Fortune 500 teams
Your responsibilities (in order)
- Design, implement, test, and deploy full features
- Design and implement a robust infrastructure to enable rapid development and automated testing
- Look at usage data to iterate on features
What we’re looking for
- Undergraduate or master's in Computer Science or equivalent degree
- 2+ years of backend or DevOps software engineering experience
- Experience with TypeScript (JavaScript) or Python
You’ll be a good fit if
- You want to work on a product that can change the way a very large number of people work
- The chaos of high growth and things breaking is exciting to you
- You are a workaholic, looking to upskill faster than most people think is possible. This role is not a good fit for you if you’re looking to prioritise work-life balance.
- You prefer working in-person with other smart people who are excited and passionate about what they’re building
- You love solving very hard problems at a rapid pace. We discuss timelines in days or weeks, so you’ll constantly be expected to ship really high-quality work.
Perks
- Comprehensive health insurance for you and dependents
- Workstation enhancements
- Subscriptions to AI tools such as Cursor, ChatGPT, etc.
(If there's anything else we can do to make your work more enjoyable, just ask)
If you are interested in proceeding, we would be happy to move your profile to the next stage of the evaluation process.
Kindly share the following details to help us take this forward :
- Current CTC (Fixed + Variable):
- Expected CTC:
- Notice Period (If currently serving, please mention your Last Working Day)
- Details of any active offers in hand (if applicable)
- Expected/Available Date of Joining (if applicable)
- Attach Updated CV:
- Attach Github Link / Leet code link or other:
- Current Location:
- Preffered Location:
- Reason for job Change:
- Reason for relocation (if applicable):
- Are you comfortable with 6 days wfo (flexible working hours)?( Yes / No):
Who You Are:
- You’ve built scalable, production-ready APIs in fast-paced environments, and are comfortable with the challenges that come with a growing startup.
- You understand event-driven architectures and have hands-on experience building real-time applications.
- You are fully capable of taking ownership of backend systems, from designing the database schema to writing efficient, maintainable code.
- You think beyond the code: optimizing performance, scalability, and security are as important as building new features.
- You’re comfortable troubleshooting complex issues, whether that’s API bottlenecks, database performance, or production issues.
Responsibilities:
- Design, implement, and manage a NestJS backend with a modular, scalable architecture that can easily handle real-time events and communication.
- Develop and maintain WebSocket services for real-time event-driven updates and ensure seamless communication across the system.
- Integrate RabbitMQ for reliable internal messaging, handling queues and ensuring event-driven workflows are efficient and fault-tolerant.
- Implement database management strategies using MongoDB, Redis, and Elasticsearch, ensuring efficient data handling, indexing, and optimization.
- Integrate with external APIs (JSON-RPC, XML-RPC, REST) to enhance system capabilities.
- Ensure high performance of the system by optimizing database queries, implementing caching strategies using Redis, and ensuring optimal indexing and data flow.
- Implement role-based authentication and authorization mechanisms using JWT, OAuth, and RBAC patterns within NestJS.
- Follow security best practices to ensure sensitive data is protected, credentials are stored securely, and the system is resilient to common vulnerabilities.
- Work collaboratively with cross-functional teams to ensure seamless integration between different services and technologies.
Must-Have Skills:
- Strong proficiency in Node.js and NestJS with TypeScript.
- Solid experience with MongoDB, Redis, and Elasticsearch for data storage and real-time data handling.
- In-depth knowledge of WebSockets and Socket.IO in NestJS Gateways, enabling real-time communication and updates.
- Experience with RabbitMQ for message queuing and asynchronous task handling.
- Strong understanding of authentication & authorization systems using JWT, OAuth, and RBAC (Role-Based Access Control).
- Expertise in optimizing APIs, including techniques for caching, improving database performance, and reducing latency.
- Familiar with API security best practices, including secure storage of credentials, encryption, and safeguarding sensitive data.
Key Skills:
- TypeScript, NestJS, WebSockets, Socket.io
- Redis, MongoDB, Elasticsearch, RabbitMQ
- API Optimization, JWT, OAuth, RBAC
- Real-time communication, Event-driven architecture
Job Description for Project Manager:
1. Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.
2. Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.
3. Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.
4. Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.
5. Responsible for client receivables; planning and execution of monthly retention.
6. Candidates with Project Management, Digital Marketing & Technical Skills Preferred.
7. Preferred Location Noida.
8. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
9. Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
10. Achieves strategic customer objectives and account plans defined by company management.
11. Good relationship-building skills (internal, external, and cross-cultural).
12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.
13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.
14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.
What we are looking for-
· Excellent communication skills
· Must have Experience in Digital Marketing.
Why should you join us
· Fixed working timings- 5 days working
· Attractive Incentives
· Young & Vibrant work culture
Job Location: Noida Sector 63
Job Profile: Project Manager
Job Timing: Night Shift
About Graygraph Technologies:
Graygraph Technologies LLC is an IT services provider company that has skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.
To know more, please visit our Websites:
www.Graygraph.com
www.DigitalGuider.com
Venue: Graygraph Technologies, Second Floor, Block- A128, Sector 63, Noida.
Please don't hesitate to reach out to me, either through email or by calling me directly, if you have any questions or concerns.
https://www.linkedin.com/in/yashika-thakkar-b236a0212/
- Designing and developing interactively Adapting / Responsive web applications using best practices on ReactJs and the latest front-end technologies.
- Writing tested, idiomatic, and documented JavaScript, HTML and CSS, LESS / SASS.
- Cooperating with the back-end developer in the process of building the RESTful APIs.
- Participate in complex technical and design decisions for ReactJs projects.
- Ensuring high performance of applications (on mobile and desktop) and providing support.
- Work closely with design teams, development teams and testing teams.
- Coordinate team deliverables assuring Quality and Completeness.
- Unit Testing.
Technical Skills:
- Highly Skilled with proven experience in React 16+ and its State Management tools like Redux, styling framework like Material UI.
- Proficient in CSS, LESS / SASS, Semantic HTML, and writing cross-browser compatible code.
- Extensive experience using JavaScript/ Typescript, HTML5, CSS/CSS3, LESS/SASS, Bootstrap, AJAX, JSON, Gulp, Grunt etc.
- Good Knowledge in Rest APIs/ GraphQL.
- Experience in tools such as GIT / SourceTree / Bit Bucket, JIRA, Confluence, etc.
- Should have understanding of the agile methodology
- User should have basic knowledge on tools like Figma / Adobe XD and photoshop etc.
Nice to have:
- Nice to have knowledge in Angular, NextJs.
- Nice to have knowledge in Progressive Web Application (PWA), Service Worker and Web Worker, etc.
- Best practices for Website Accessibility (WCAG)
Personal Traits:
- Strong Verbal and Written communication skills, such as meeting facilitation, presentation and documentation
- Work day-to-day with development team, QA testing team, providing expert support to each as needed and appropriate.
- Lead and Coordination experience with critical thinker and good problem-solver.
Education Qualification
- UG: B. Tech / B.E. – Computers OR PG: MCA / M. Tech
Company Name: Petpooja (www.petpooja.com)
Designation: Sr. Software Developer (Depends on Experience)
Experience: 1 to 5 Years
Job Location: Hybrid
We are looking for an Android Developer to join our team of developers! We want a developer that possesses a passion for pushing mobile technologies to the limits.
Job responsibilities:
- Design and develop high-volume, low-latency applications, delivering high-availability and performance
- Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
- Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
- Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.
Title :- Front End Angular Developer
Location:-Trivandrum (Currently work from home)
Salary upto 8.5lpa
Experience Required:-3+ years
Notice Period:-upto 30 days
Job Description
We are looking to hire experienced Angular Developers on fulltime basis to be a part of a dynamic team.
- 3+ years of experience in Angular Framework.
- Must have good experience working in Angular 5 and above.
- Strong knowledge in JavaScript is a must.
- Good understanding/knowledge of frontend technologies is a must.
- Knowledge in karma/mocha is desirable
- Good knowledge in GIT.
- Good to know cloud technologies like AWS/Google Cloud/Azure, etc.
- Good communication skills in English - written and oral.
- Must be willing to relocate to Trivandrum, Kerala, post-COVID restrictions.
Skills
FRONT END DEVELOPMENT, ANGULAR FRAMEWORK
JOB DESCRIPTION
- 2 to 6 years of experience in imparting technical training/ mentoring
- Must have very strong concepts of Data Analytics
- Must have hands-on and training experience on Python, Advanced Python, R programming, SAS and machine learning
- Must have good knowledge of SQL and Advanced SQL
- Should have basic knowledge of Statistics
- Should be good in Operating systems GNU/Linux, Network fundamentals,
- Must have knowledge on MS office (Excel/ Word/ PowerPoint)
- Self-Motivated and passionate about technology
- Excellent analytical and logical skills and team player
- Must have exceptional Communication Skills/ Presentation Skills
- Good Aptitude skills is preferred
- Exceptional communication skills
Responsibilities:
- Ability to quickly learn any new technology and impart the same to other employees
- Ability to resolve all technical queries of students
- Conduct training sessions and drive the placement driven quality in the training
- Must be able to work independently without the supervision of a senior person
- Participate in reviews/ meetings
Qualification:
- UG: Any Graduate in IT/Computer Science, B.Tech/B.E. – IT/ Computers
- PG: MCA/MS/MSC – Computer Science
- Any Graduate/ Post graduate, provided they are certified in similar courses
ABOUT EDUBRIDGE
EduBridge is an Equal Opportunity employer and we believe in building a meritorious culture where everyone is recognized for their skills and contribution.
Launched in 2009 EduBridge Learning is a workforce development and skilling organization with 50+ training academies in 18 States pan India. The organization has been providing skilled manpower to corporates for over 10 years and is a leader in its space. We have trained over a lakh semi urban & economically underprivileged youth on relevant life skills and industry-specific skills and provided placements in over 500 companies. Our latest product E-ON is committed to complementing our training delivery with an Online training platform, enabling the students to learn anywhere and anytime.
To know more about EduBridge please visit: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/
You can also visit us on https://www.facebook.com/Edubridgelearning/">Facebook , https://www.linkedin.com/company/edubridgelearning/">LinkedIn for our latest initiatives and products
We are looking for the web Developer in designing and implementing new features and functionality and guiding the website's architecture.
Experience in developing Web-based applications, working experience on smarty frame work as well worked on Joomla and Wordpress.
Skilled in web technologies like HTML, XHTML, CSS, JavaScript.
Roles & Responsibilities:
Must have sound knowledge of CMS platforms like : Wordpress, Joomla
Experience in Joomla custom module programming and designing
Experience in Joomla custom website and web application development
Experience in Joomla standard website and web application development
Knowledgable of Word press Theme Integration, Plugin Creation/Modification.
Actively look for and fix bugs or errors on developed sites.
Experience in developing new sites using WordPress
Experience in to develop, modify and enhance WordPress Plugins
Experience in custom theme development from PSD to WordPress
Experience in customizing and maintaining existing sites
Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
Ability to convert comprehensive layout and wireframes into working HTML pages
Experience in conducting website performance tests and troubleshooting content issues
Monitoring the performance of the live website.
Should be agile and quick problem solver.
Fluency with WordPress, PHP, MySQL, HTML5, CSS/SASS, and Frameworks with Responsive design.
Good knowledge of relational databases, version control tools and of developing web services
Skill set: Joomla, JavaScript, JQuery CSS, CSS3, WordPress, HTML, PHP












