Pre-Sales Executive

Job Description – Business Process Manager

Position: Full-Time

Location: Work from Office Role at Phase 8 Mohali Punjab

About the Role

We are looking for a Process Manager to help us transform into a process-driven, BPO-style organization. The role focuses on building scalable systems, clear SOPs, and efficient workflows to manage multiple projects smoothly.

• Key ResponsibilitiesDesign and document end-to-end processes and SOPs for different functions.
• Build frameworks for scalable operations, similar to BPO setups like Teleperformance/eClerx.
• Ensure process compliance and quality control across teams.
• Implement basic performance metrics (KPIs/SLAs) to track efficiency.
• Support team training to ensure adoption of new processes.
• Requirements5–10 years of experience in process management, operations, or BPO/KPO setups.
• Strong skills in process design, documentation, and standardization.
• Good communication and change management abilities.
• Knowledge of tools for workflow and operations management is a plus.

Mandatory skills

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions in accordance with the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

Proficient in ReactJS and its core principles such as state management, hooks, and component lifecycle

Strong understanding of JavaScript, HTML, CSS, and related web technologies

Experience with Redux or other state management libraries

Knowledge of modern front-end builds tools such as Webpack and Babel

Understanding of REST APIs and experience integrating them with a ReactJS front-end

Familiarity with Git and version control practices

Responsibilities:

Developing user-facing features using ReactJS

Building reusable UI components and libraries for future use

Ensuring the technical feasibility of UI/UX designs

Optimizing components for maximum performance across a wide range of devices and browsers

Collaborating with cross-functional teams to solve complex problems

Participating in code reviews and ensuring code quality through testing and debugging

Staying up-to-date with the latest industry trends and technologies related to ReactJS.

Laravel developer is responsible for designing, developing, and maintaining web applications using the Laravel framework. They must have a strong understanding of PHP, MySQL, HTML, CSS, and JavaScript. Additionally, they should have experience working with other PHP frameworks and have a good understanding of software design principles.

The responsibilities of a Laravel developer may include:

• Developing, testing, and maintaining web applications using Laravel.
• Working closely with other developers and stakeholders to ensure the application meets requirements.
• Troubleshooting and resolving issues with the application.
• Writing clean, efficient, and well-documented code.
• Developing and maintaining APIs to integrate with other systems.
• Ensuring the application is secure and scalable.
• Participating in code reviews and collaborating with the team to improve code quality.
• Staying up-to-date with new technologies and best practices in web development.

Job Description:-

Job Title: Accounts & Audit Executive

Experience: 4 to 5 years

Qualification: Graduate / Post Graduate

Gender - Male

Working days:- 5

Location: Mumbai (Andheri West)

Roles and responsibilities:-

Understanding internal audits to ensure the company meets its financial, operational and compliance objective.

Initiating improvements to the Financial Control and Auditing process.

Acquire, analyze and evaluate accounting documentation, data’s & reports.

Prepare and present reports that reflect audit results and document process.

Identify loopholes and suggest appropriate risk management activities.

Maintain open communication with management committee.

Conduct follow up audits.

Desire Skills:-

Bachelor's degree in Accounting, Finance, or related field.

Experience in Accounting and Audit

Experience in finalization of accounts

Experience in payroll audit 

Knowledge and expertise in Ind AS, IFRS, Accounting and Audit Standards

Minimum 3 years of experience is needed.

Strong interpersonal skills, critical thinking skills, and time management skills.

Proficient verbal and written communication skills.

• Masters certification in CT-P101, P102, P103
• Masters certification in Cramer control, Extron, AMX
• In-depth knowledge of BiAmp, Boss, Crestron and BSS Programming
• In-depth knowledge of VC Integration
• Understanding of AMX/CRESTRON programming cause/effect impact on overall audiovisual systems.
• Extensive knowledge of RS232/422/485 and IP-based control protocol products.
• Ability to manage multiple priorities with flexibility in a fast-paced environment.
• Strong customer service orientation, excellent interpersonal, verbal and written communication skills.
• Must be able to work cooperatively with others in a team-oriented environment.
• 8+ years of programming experience in AMX/CRESTRON control system source code and touch panel interface with deep working knowledge of Biamp, Lutron, Extrom, Plasmas and Projectors, AMX/Crestron, and others.
• CTS and other industry certifications will be an add-on.

Role: SDET-2 (Backend API automation testing)

JD :-

Years of experience: 2 to 5

Automation experience: API Automation testing using Restassured, Karate, Jesry Client or HTTP Client (Minimum 2 Years relevant experience recently)

Programming language: Java.

Meesho. :- https://meesho.com">https://meesho.com

Meesho is India's largest social commerce platform, on a mission to enable anyone to start their businesses with zero investment. Our entrepreneurs largely comprise housewives (between 25-45) from middle income households and / or tier 2+ India. Our marketplace provides entrepreneurs with the right supply across 100+ categories, logistics, & payment capabilities to successfully run their business. Our social sharing integrations with Whatsapp, Facebook and Instagram enable our entrepreneurs to monetise their large social network such as friends, family and more.

Meesho's vision is to enable 100M Small Businesses in India to succeed online. We have 10M+ women entrepreneurs running biz online and we are just getting started.

Meesho has raised $190M+ from Naspers, Facebook, Sequoia, Elevation, Shunwei, Venture Highway, Y Combinator and others.
Awards and Recognition: Forbes 30 Under 30 (India and Asia list), Entrepreneur 35 Under 35, India's Most Innovative Company 2020 by Fast Company, Young Turk Startup of the Year 2020 by CNBC (awarded by Finance Minister Smt. Nirmala Sitharaman), First Startup Investment by Facebook in India, Linkedin Top Startup 2019 and 2020, Y Combinator Top Companies 2019.

Overall:4+Years

Educational: Any graduate

Minimum 4+Years of experience 

Minimum 2 years of experience in Angular 2+ versions

Hands-on experience of Angular v 8, Typescript , Javascript, Jquery

Good to have html, CSS, bootstrap