Shubham Vishwakarma
Full Stack Developer - Averlon
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We are seeking an experienced and driven SEO Manager to lead our SEO team and develop strategic plans to increase organic traffic, improve search rankings, and drive overall SEO performance for TrustCapital.com.
Key Responsibilities:
- Develop and execute comprehensive SEO strategies to improve rankings and drive organic traffic.
- Oversee the SEO team, ensuring alignment with business objectives and cross-functional collaboration.
- Perform regular SEO audits to identify opportunities for improvement.
- Monitor, analyze, and report on SEO performance using tools like Google Analytics, SEMrush, and Ahrefs.
- Stay up-to-date with the latest SEO trends and best practices.
Skills & Experience:
- 5+ years of experience in SEO, with a proven track record in improving organic traffic.
- Strong leadership and team management skills.
- Expertise in technical SEO, content SEO, and link-building strategies.
- Proficiency with SEO tools (Google Search Console, SEMrush, Ahrefs, etc.).
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.
● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.
● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.
What are we looking for?
Attitude
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics
What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future
What you can expect in the next 12 months
Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.
Within 3 months
- You should be able to manage the portfolio assigned with some
dependencies on your peers.
- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.
Within 6 months
- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.
Within 12 months
- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
LeadershipRoles and Responsibilities:
1.Must have good analytical and problem solving skills.
2.Works as a Project Manager and reports directly to CTO/ VP
3.Manage daily/weekly scrums.
4.Able to perform and follow coding standards.
5.Perform R&D tasks if assigned and communicate with the Designer and UI team.
6.Taking leadership responsibilities and handling the team well
EdTech Admission Counsellor
Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.
In this role, you will reach out to potential customers from various backgrounds who are looking to pursue professional courses for a better career.
You will be responsible for :
- Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
- Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
- Achieving the weekly targets in a high pressure performance driven competitive environment.
- Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
- To develop and maintain a positive working relationship with the students from countries all over the world
- Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
- Constantly identifying potential to upsell to existing clients through giving the best post sales service
What are we looking for?
- Excellent written and spoken communication skills (English proficiency)
- Exceptional communicator and influencer who can deliver excellent sales pitch
- Result driven with experience of extremely target centric job
- Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
- Approachable and vibrant personality
- Individual passionate about driving a change in education space
- Have a knack for incentive-driven sales
- Ability to approach any situation with patience and very strong empathy
- Self-learners with high grasping ability
- Passion to deliver the highest levels of customer service at all times
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
- Experience: Minimum 1+ years experience in inside sales or tele-sales
- Edutech experience is an add-on
- Experience within Startup Experience would be a strong advantage
- Should have android mobile, personal Laptop and good Internet connectivity
- 6days working
- Attractive incentives and perks
- Work from home available
Kubernetes
Docker
Amazon Web Services (AWS)Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data platforms at Petabyte scale. Our customers are Fortune 500 companies including Asia's largest telecom company, a unicorn fintech startup of India, and many more. We are lean, hungry, customer-obsessed, and growing fast. Our Solutions team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment.
We are building software that can provide insights into companies' data operations and allows them to focus on delivering data reliably with speed and effectiveness. Join us in building an industry-leading data observability platform that focuses on ensuring data reliability from every spectrum (compute, data and pipeline) of a cloud or on-premise data platform.
Position Summary-
This role will support the customer implementation of a data quality and reliability product. The candidate is expected to install the product in the client environment, manage proof of concepts with prospects, and become a product expert and troubleshoot post installation, production issues. The role will have significant interaction with the client data engineering team and the candidate is expected to have good communication skills.
Required experience
- 6-7 years experience providing engineering support to data domain/pipelines/data engineers.
- Experience in troubleshooting data issues, analyzing end to end data pipelines and in working with users in resolving issues
- Experience setting up enterprise security solutions including setting up active directories, firewalls, SSL certificates, Kerberos KDC servers, etc.
- Basic understanding of SQL
- Experience working with technologies like S3, Kubernetes experience preferred.
- Databricks/Hadoop/Kafka experience preferred but not required
quality guidelines as set forth by the company. The QAR achieves this objective by constantly
monitoring the associates’ transactions, scoring these monitors, and providing active personal
coaching and feedback to the associates.
Job Requirements:
● Perform assigned daily activities directed at monitoring, measuring, and evaluating
frontline staff transactions; ensuring a random sampling methodology
● Daily MIS monitoring and report analysis
● Provide analysis of quality performance, as requested
● Be a driver of the Make It Better Philosophy for our clients
● Attend and participate in regularly scheduled and adhoc calibration meetings/calls-
Live call barging
● Participate in the design and maintenance of comprehensive compliance plans that
ensure adherence with performance measures, quality standards and audit
requirements
● Provide frontline staff with quality evaluation feedback and coaching, as requested
Perform ad hoc projects as requested
● Perform other similar and related duties as required or as directed - call monitoring
and providing actionable insight, Conducting quality audits, Monitoring trends,
Technological Responsibilities,Training and coaching/Feedback,identifying employee
performance gaps,Strong analytical and problem-solving skills.
Top Competencies:
● Strong attention to detail
● Ability to focus for long periods of time
● Strong verbal and written communication skills
● Understanding of how to analyze data
● Time management / attendance
● Data driven
● Ability to see from multiple perspectives
EXPERIENCE
Minimum 1 year of experience in quality monitoring in call center
NodeJS (Node.js)
MongoDB
Express
JavaProfessional Requirements:
- 2-8 Years professional development experience.
- Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.
- Good understanding of data structures and algorithms.
- Good understanding of high level and low-level design of distributed systems.
- Experience coding in any one of the following Java or Nodejs.
- Experience building highly available distributed systems on cloud infrastructure will be plus.
- Exposure to architectural pattern of a large, high-scale web application.
Requirement/responsibilities: To take a project from scoping requirements through launch of the project. Ownership of product/feature end-to-end for all phases from the development to the production. Ensuring the developed features are scalable and highly available with no quality concerns. Work closely with senior engineers for refining the and implementation. Management and execution against project plans and delivery commitments. Participate in design and code reviews.
Compensation: Competitive as per market standards; ESOPs based on performance
React.js
HTML/CSS
NextJs (Next.js)
JavascriptThis person MUST have:
- BE Computer Science, MCA or equivalent
- Extreme CSS skills
- Experience with ReactJS or NextJS is a MUST
- Strong communication skills
- A strong passion for writing simple, clean and efficient code.
- Sound knowledge of clean code, no unused code, optimized code and more. - Always starting with a document and then implementing in a systematic and organized manner
- Past experience as a frontend developer building modern JavaScript-based web applications - Excellent verbal and written communication, teamwork, decision making and influencing skills.
Experience:
- Min 3 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
React.jsJavaNodeJS (Node.js)Javascript
AngularJS (1.x)This is a remote working position with preference to applicants who can start immideatly.
Mandate Strengths
- Handsome experience in React and Typescript
- Full Stack development
- Passion towards Code Review
- Strong fundamentals in data structures, algorithms, web technologies, and design patterns
- Calm under pressure
- Hungry to improve
Required Skills and Stack
- Expertise in Java / Typescript / ES6+
- Extensive experience with one of the following - Node.js / Spring / Serverless or Enterprise Java-based server technology
- Experience with React 16+
- Version Control - Git
- Excellent verbal and written communication skills
- Contributing to technical and implementation discussions
- Attention to detail and ability to maintain comprehensive documentation
- Ability to meet deadlines consistently and communicate status effectively.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon