RESPONSIBILITIES:-
candidate must have good English communication skills.
have good knowledge in basic computer and Microsoft excel.
good knowledge in LinkedIn, google and other social media tools.
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About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Edit and create engaging and visually appealing videos for various platforms including Instagram, YouTube, and other social media channels.
• can perform simple 2D animation, Motion graphics and VFX.
• Strong understanding of motion graphics and video editing.
• Performing the full range of editing works from splicing, to sound balancing, to colour correction and colour grading.
• Experience with creating marketing videos.
• Strong understanding of After Effects, Premier Pro, Illustrator, InDesign, Procreate, Photoshop, Canva, a clean sense of design. Efficient, well-organized. Excellent verbal and written Communications and written skills required. MS Office, Word, Excel, Power Point.
• Edit video to include preselected music, video clips, sound clips and other important aspects of the project
• Creation of marketing videos from conception to execution including video editing, sound editing and motion graphics
• Design capabilities should include video, 2D and 3D motion graphics.
• Familiarity with special effects, 3D and compositing
• Strong expertise in editing software such as Premiere pro, After Effect, Photoshop and Final Cut Pro.
Strong leadership and management skills
Must have excellent interpersonal skills
Sound knowledge of Ms Office, word and Email correspondence
Knowledge of E- commerce online portals
As a Data Engineer you have to understand Organisation data sets and how to bring them together. You have to work with sales engineering team to support custom solutions offered to the client. Filling the gap between development, sales engineering and data ops and creating, maintaining and documenting scripts to support ongoing custom solutions.
Job Responsibilities:
- Collaborating across an agile team to continuously design, iterate, and develop big data systems.
- Extracting, transforming, and loading data into internal databases.
- Optimizing our new and existing data pipelines for speed and reliability.
- Deploying new products and product improvements
- Documenting and managing multiple repositories of code.
Mandatory Requirements:
- Experience with Pandas to process the data and Jupyter notebooks to keep it all together.
- Familiar with pulling and pushing files from SFTP and AWS S3. Familiarity with AWS Athena and Redshift is mandatory.
- Familiarity with SQL programming to query and transform data from relational Databases.
- Familiarities with AWS Cloud and Linux (and Linux work environment) are mandatory.
- Excellent written and verbal communication skills.
Desired Requirements:
- Excellent organizational skills, including attention to precise details.
- Strong multitasking skills and ability to work in a fast-paced environment Know your way around REST APIs (Able to integrate not necessary to publish)
Qualities:
- Python
- Sql
- API
- AWS
- GCP
- OCI
- Azure
- Redshift
Eligibility Criteria:
- 5 years experience in database systems
- 3 years experience with Python to develop scripts
What’s for the Candidate:
12 LPA
Job Location(s)
Hyderabad / Remote
concepts and marrying them together to change perceptions, influence behaviour and bring awesome campaigns to life.
RESPONSIBILITIES:
1. Create compelling copies for both brand communication and performance ads.
2. Decode target audience and user personas to defining copywriting style.
3. Develop brand tone and voice based on client expectations and digital marketing objectives.
4. Create and unify copies for multiple offline and online brand assets as well as integrated
communication channels.
5. Conduct thorough research before copywriting.
6. Proof-reading and editing existing copies to check, refine, and rectify for context, verbal appeal,
and information.
7. Create content previews.
8. Visualize and create unique concepts based on briefs and translate them for art teams, for them
to transform those into creative designs.
9. Coordinate with the Content Lead or Client Servicing Teams to understand requirements and
deadlines.
10. Work with designers to prioritize design tasks and oversee execution.
EXPERIENCE:
1. 1+ years of experience as a Copywriter with a track record of handling brand communication for
clients is desirable.
2. Knowledge in- and experience with digital content creation for social media (scripts,
advertisements, brand assets, etc.) is a must. A plus if done for other media.
3. A portfolio that demonstrates your ability to turn raw ideas into beautiful and compelling
content for consumers.
SKILLS & QUALITIES:
1. Excellent command over English, both verbal and oral.
2. A keen sense of design, detail, creativity, and a flair for writing is essential.
3. Ability to prioritize projects, multi-task, and deliver under pressure.
4. Ability to understand the needs associated with every target group.
REQUISITES:
1. A portfolio that demonstrates the ability to turn raw ideas into compelling content.
We are seeking an experienced proofreader in English language to handle proofreading requirement of 10 to 15 articles on a daily basis.
Speed and consistency without compromising on quality is a must. Ability to understand client brief and proofread accordingly is required. Fluent communication skills and work transparency would be necessary to align oneself to a primarily remote-workforce.
Job brief
We are looking for a competent Executive Secretary to manage the Chairman’s office. You will be the one to organize and maintain his schedule and assist them by performing a variety of administrative tasks.
Executive secretaries must be quick professionals with great time-management and multitasking abilities. It is with their diligence and competence in their work that executives can focus on their managerial responsibilities without worrying for other tasks.
The goal is to contribute to the efficiency of the overall business by ensuring all assigned administrative duties are carried on timely and efficiently.
Responsibilities
- Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
- Attend meetings and keep minutes
- Track the minutes and ensure that commitments made are kept up.
- Coordinate and ensure that all MIS reaches the Chairman’s office in time.
- Receive and screen phone calls and redirect them when appropriate
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Make travel arrangements for executives
- Handle confidential documents ensuring they remain secure
- Prepare invoices or financial statements and provide assistance in bookkeeping
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
- Maintain electronic and paper records ensuring information is organized and easily accessible
- Conduct research and prepare presentations or reports as assigned
Requirements
- Proven experience as executive secretary or similar administrative role
- Proficient in MS Office and PC /Laptop handling
- In depth knowledge of office management including filing.
- Familiarity with basic research methods and reporting techniques
- Excellent organizational and time-management skills
- Outstanding communication and negotiation abilities
- Integrity and confidentiality
- Degree in business administration or relative field preferred
Selected intern's day-to-day responsibilities include:
1. Engage in market research
2. Reach out to build optimal service operations network
3. Establish operations in new geographies
4. Be the company's face on ground, maintain relations with clientele and help foster growth
Only those candidates can apply who:
- are available for full time (in-office) internship