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Edunext Technologies Pvt. Ltd. logo
Technical Support Executive
Edunext Technologies Pvt. Ltd.'s logo

Technical Support Executive

Riya Joshi's profile picture
Posted by Riya Joshi
0 - 1 yrs
₹1.8L - ₹2L / yr
Noida
Skills
Communication Skills
Problem solving
Troubleshooting
MS-Excel
Interpersonal Skills

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desk, and email support.

·        Resolve tickets generated by clients for technical requests and issues to ensure seamless operations.

·        Assist in designing and implementing successful software solutions.

·        Track user tickets and maintain resolution records.

·        Coordinate with the development team for feature enhancements and technical improvements.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Edunext Technologies Pvt. Ltd.

Founded :
2012
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Edunext Technologies Pvt. Ltd. is a technology company catering to educational institutions. The company is founded by people with proven experience and in-depth understanding of education enterprise with expertise in technology. Our mission is to help educational institutions in exploiting technology for efficient education delivery and make the journey of studying and teaching a pleasant experience. We firmly believe in the quote from Leonardo Da Vinci "Simplicity is the ultimate sophistication" and all of our solutions are designed keeping this in mind. Our clients love us for our friendly attitude, understanding of requirements, technical expertise and ready availability for help. We also believe that learning never ends hence always look forward to becoming knowledge partners with educators. http://www.edunexttechnologies.com/ Email: [email protected]
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Shubham Vishwakarma

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