Technical Lead – Embedded Software Application Projects

About the client

They are reimagining video security for the modern world. Their cloud-native platform uses computer vision and AI to help businesses stay safe, make smarter decisions, and move faster—from real-time alerts to seamless clip sharing and multi-site visibility.

You’ll be joining an ambitious, fast-moving team that values clarity, craftsmanship, and impact. Every person here has a voice, ships meaningful work, and helps shape how AI can make the world safer and more connected.

About the Role

We are looking for an Engineering Manager to lead the Core Engineering team in India, working on the systems that power our edge-computing platform.

The team works on technically challenging problems across C++, edge computing, high-concurrency systems, low-latency processing, memory management, and machine-learning workloads running on compute-constrained devices.

This is a hands-on engineering leadership role. You will lead and grow a high-performing team while staying close to architecture, system design, technical decision-making, and critical engineering problems.

As the team scales, you will play a key role in building the engineering organization, raising technical standards, mentoring engineers and managers, and partnering closely with leadership on product and technical strategy.

Responsibilities

Technical Leadership

• Lead the architecture and development of core systems powering our edge-computing platform.
• Drive technical decisions across C++, distributed systems, low-latency and high-concurrency architectures, and resource-constrained environments.
• Review and guide critical architectural and implementation decisions while maintaining strong technical depth.
• Solve complex problems around memory management, performance, reliability, concurrency, and system scalability.
• Work closely with engineers on designing and building production-grade systems running across a fleet of deployed edge devices.
• Guide the deployment and optimization of machine-learning workloads on edge infrastructure.
• Establish strong engineering practices around observability, telemetry, reliability, and performance.

Engineering & People Leadership

• Lead, mentor, and grow a high-performing core engineering team.
• Hire and build the India engineering team as the organization scales.
• Set clear technical and execution standards and create a culture of ownership and accountability.
• Conduct performance reviews, provide regular feedback, and support career development.
• Participate in hiring decisions and build a strong engineering talent pipeline.
• Identify and address performance gaps when required.
• Develop engineers into technical and people leaders as the organization grows.
• Partner with other engineering teams and leadership to align technical execution with company and product goals.

Strategy & Execution

• Own execution for key areas of the core engineering organization and ensure teams deliver reliably against business priorities.
• Participate in product and engineering decision-making, balancing technical quality, speed, reliability, and business impact.
• Work closely with the Head of Engineering and company leadership on technical roadmap and organizational planning.
• Help establish the engineering processes, systems, and team structure required to scale the organization.

Skills & Qualifications

• A Bachelor's or Master's degree in Computer Science
• Around 9+ years of software engineering experience, with meaningful experience leading engineering teams.
• At least 1+ year of engineering management experience, including ownership of people management and performance processes.
• Strong hands-on engineering background in C++ and a deep understanding of systems programming.
• Strong understanding of memory management, concurrency, and performance optimization.
• Experience designing and operating low-latency and high-concurrency systems.
• Experience working with resource-constrained, distributed, edge, IoT, hardware-integrated, or similarly challenging systems.
• Strong understanding of software architecture, distributed systems, and scalable production systems.
• Ability to remain technically hands-on and engage deeply with architecture, code, and complex engineering problems.
• Experience hiring, mentoring, managing performance, and developing engineers.
• Strong communication and collaboration skills, with the ability to influence technical and organizational decisions.
• Comfortable working in a fast-paced, high-ownership startup environment.

Good to Have

• Experience with edge computing or IoT platforms and managing fleets of deployed devices.
• Experience with GPU-based workloads or machine-learning inference at the edge.
• Experience with video processing and streaming, including technologies such as GStreamer.
• Experience with PyTorch or other ML frameworks and integrating ML models into production systems.
• Experience with infrastructure management and automation tools such as Salt.
• Experience with monitoring and observability platforms such as Grafana.
• Experience working with multiple programming languages such as Python, Java, or Shell.

Work Location

Bangalore – HSR Layout

This is a 5-day work-from-office role. We operate with a high level of ownership and flexibility rather than fixed login/logout hours.

What We Offer

• Flexible paid time off and paid holidays
• Early-stage equity in a rapidly growing company
• Referral bonuses
• Regular team off-sites
• Latest Apple products and access to a modern technology stack, including Claude Cowork, Perplexity Computer, Nooks, Clay, Instantly, and more

Why Join Us

We’re on a mission to transform a $50B+ legacy industry by bringing the power of cutting-edge multimodal LLMs and computer vision to real-world security and operations.

From firearm detection to intelligent access control, our AI-native platform turns every camera and sensor into a smart system that enhances safety, efficiency, and awareness.

Founded by ex-Lyft engineers, the company is backed by Ansa Capital, Battery Ventures, Mosaic, 8VC, and Up Partners. The company has raised over $65M and was named to the CB Insights AI 100 as one of the most promising AI companies in the world.

If you're excited about leading a technically exceptional team building mission-critical AI and edge systems that have real-world impact, we'd love to meet you.

About the Role

We are seeking a hands-on Tech Lead to design, build, and integrate AI-driven systems that automate and enhance real-world business workflows. This is a high-impact role for someone who enjoys full-stack ownership — from backend AI architecture to frontend user experiences — and can align engineering decisions with measurable product outcomes.

You will begin as a strong individual contributor, independently architecting and deploying AI-powered solutions. As the product portfolio scales, you will lead a distributed team across India and Australia, acting as a System Integrator to align engineering, data, and AI contributions into cohesive production systems.

Example Project

Design and deploy a multi-agent AI system to automate critical stages of a company’s sales cycle, including:

• Generating client proposals using historical SharePoint data and CRM insights
• Summarizing meeting transcripts
• Drafting follow-up communications
• Feeding structured insights into dashboards and workflow tools

The solution will combine RAG pipelines, LLM reasoning, and React-based interfaces to deliver measurable productivity gains.

Key Responsibilities

• Architect and implement AI workflows using LLMs, vector databases, and automation frameworks
• Act as a System Integrator, coordinating deliverables across distributed engineering and AI teams
• Develop frontend interfaces using React/JavaScript to enable seamless human-AI collaboration
• Design APIs and microservices integrating AI systems with enterprise platforms (SharePoint, Teams, Databricks, Azure)
• Drive architecture decisions balancing scalability, performance, and security
• Collaborate with product managers, clients, and data teams to translate business use cases into production-ready systems
• Mentor junior engineers and evolve into a broader leadership role as the team grows

Ideal Candidate Profile

Experience Requirements

• 5+ years in full-stack development (Python backend + React/JavaScript frontend)
• Strong experience in API and microservice integration
• 2+ years leading technical teams and coordinating distributed engineering efforts
• 1+ year of hands-on AI project experience (LLMs, Transformers, LangChain, OpenAI/Azure AI frameworks)
• Prior experience in B2B SaaS environments, particularly in AI, automation, or enterprise productivity solutions

Technical Expertise

• Designing and implementing AI workflows including RAG pipelines, vector databases, and prompt orchestration
• Ensuring backend and AI systems are scalable, reliable, observable, and secure
• Familiarity with enterprise integrations (SharePoint, Teams, Databricks, Azure)
• Experience building production-grade AI systems within enterprise SaaS ecosystems

About the Company

As the world moves toward AI-native applications, one element matters more than anything: data.

We are building a platform that helps organizations unlock the value hidden within customer feedback. By centralizing data from multiple sources—including CRM platforms, support systems, collaboration tools, surveys, community forums, and customer conversations—into a unified intelligence layer, we enable teams to understand customer needs and make better product decisions.

Built on top of this foundation is an AI-powered platform that allows teams to query, monitor, and act on customer intelligence directly within their workflows. Our customers include some of the fastest-growing product-led technology companies as well as large global enterprises.

Backed by leading global venture capital firms, our engineering culture is AI-native from the ground up. Agents, LLMs, and applied machine learning are not side projects—they are central to how we build products. We operate at the cutting edge of agentic systems and continuously push the boundaries of what modern AI applications can achieve.

What You Will Do

• Convert product direction into phased technical plans, including estimates, milestones, dependencies, and risk assessments.
• Make thoughtful trade-offs across correctness, latency, user experience, AI/model behavior, reliability, cost, and delivery speed.
• Define clear ownership boundaries across frontend applications, BFF layers, backend services, agent workflows, ML platforms, and data contracts.
• Review ERDs, PRDs, design documents, and implementation plans to identify gaps before they become execution challenges.
• Drive planning and execution for complex initiatives while empowering area leads and senior engineers to maintain ownership.
• Partner closely with Product, Design, Engineering, and GTM teams to turn ambiguous problem statements into executable solutions.
• Influence technical direction through strong engineering judgment, architectural leadership, and hands-on involvement.
• Mentor senior engineers and contribute to engineering excellence through reviews, incident analysis, and proactive risk management.

What It Takes

• 5+ years of experience as a Senior Engineer, Technical Lead, or equivalent role.
• Demonstrated experience owning architecture and execution for large-scale product or platform initiatives spanning multiple teams.
• Strong foundation in distributed systems and modern software architecture.
• Exposure to agentic AI systems, machine learning engineering, MLOps platforms, and frontend/BFF architectures.
• Ability to own end-to-end product and technical problems rather than specializing exclusively in a single layer of the stack.
• Proven track record of converting ambiguity into actionable engineering plans.
• Excellent written communication skills, including design documentation, architectural reviews, trade-off analyses, and RCA documentation.
• Ability to challenge requirements constructively and collaborate effectively across Product, Design, Engineering, and GTM functions.
• High ownership mindset, attention to detail, and a low-ego, collaborative approach.

Mandatory:

• The candidates should be from Capital Market domain
• The candidates should be from B.Tech background

Required Skills:

• 12–18 years in the tech industry, with 2–4 years in technical leadership or managerial roles.
• Technical Expertise: Expertise in C++ development, enterprise architecture, and scalable system design, and proficiency in performance optimization, scalability, software architecture, and networking principles. Extensive experience managing the full development lifecycle of large-scale software products, from concept to deployment.
• Strong knowledge of STL containers, multi-threading concepts, and algorithms. Solid understanding of memory management and efficient resource utilization.
• Microservices Architecture Expertise: Experience in designing and implementing scalable, reliable microservices.
• Strong Communication & Decision-Making Skills: Ability to clearly articulate trade-offs, make informed decisions, and ensure alignment across stakeholders.
• Commitment to Creating and fostering Engineering Excellence: Deep understanding of best practices, including code quality, testability, security, and release management, and passion for fostering a strong engineering culture and continuously improving developer workflows and tools.
• Self-Driven and Motivated: Ability to operate independently while driving impactful results.

Key responsibilities:

• Technical Expertise:

○ C++ coding and debugging to strengthen and optimize systems.

○ Design and architecture (HLD/LLD) to ensure scalable and robust solutions.

○ Implementing and enhancing DevOps, Agile, and CI/CD pipelines to

improve development workflows.

○ Managing escalations and ensuring high-quality customer outcomes.

• Architecture & Design:

○ Define and refine the architectural vision and technical roadmap for enterprise

software solutions.

○ Design scalable, maintainable, and secure systems in line with business goals.

○ Collaborate with stakeholders to translate requirements into technical

solutions.

○ Driving engineering initiatives to foster innovation, efficiency, and excellence.

• Project Management:

○ Oversee project timelines, deliverables, and quality assurance processes.

○ Coordinate cross-functional teams to ensure seamless integration of systems.

○ Identify risks and proactively implement mitigation strategies.

• Technical Leadership:

○ Lead and mentor a team of engineers, fostering a collaborative and high- performance culture.

○ Provide technical direction and guidance on complex software engineering challenges

○ Drive code quality, best practices, and standards across the engineering team.

Job Title: Software/Hardware Engineer (IIT/NIT)

Location: Bangalore

Website: https://www.zeuron.ai

Experience: 1 Year

CTC: 6-7 LPA

About the Company

Zeuron.ai is a Bangalore-based deep-tech startup founded in 2019, focused on building brain-inspired computing and AI-driven healthcare solutions. The company combines neuroscience, AI, and gaming to create innovative digital therapeutics and neurotechnology platforms for improving brain health, rehabilitation, and overall well-being.

About the Role

We are looking for a highly motivated Software/Hardware Engineer from premier institutes (IIT/NIT) with strong fundamentals and a passion for building scalable and efficient systems. This role offers an opportunity to work on cutting-edge technology and solve real-world problems.

Key Responsibilities

Design, develop, and optimize software/hardware solutions

Work on system architecture, debugging, and performance improvements

Collaborate with cross-functional teams (product, design, operations)

Participate in code reviews, testing, and deployment processes

Contribute to innovation and continuous improvement initiatives

Requirements

B.Tech/M.Tech from IITs/NITs (Computer Science, Electronics, Electrical, or related fields)

1 year of experience (internships/project experience considered)

Strong programming skills (C/C++/Python/Java) or hardware fundamentals (embedded systems, VLSI, circuit design)

Good understanding of data structures, algorithms, and system design

Problem-solving mindset with strong analytical skills

Preferred Skills

Experience with embedded systems, IoT, or product development

Knowledge of cloud platforms or system-level programming

Good in Computer vision, Flutter, JavaScript, AI/ML

Technical Architect – Product Engineering

Experience: 15+ Years

Location: Pune, India

Employment Type: Full-time

Desired Skills: Python, Technical Architecture, AWS, Microservices, SaaS / Multi-tenant Architecture, Kubernetes, System Design

About the Role

We are looking for a Senior Technical Architect to lead the architecture, design, and technical evolution of an enterprise SaaS product. This is a hands-on leadership role requiring deep technical expertise, strong product engineering experience, and the ability to build scalable, secure, and high-performance platforms.

The ideal candidate should be passionate about solving complex engineering problems, driving innovation, mentoring development teams, and effectively leveraging AI to accelerate software development.

Key Responsibilities

• Own the overall product architecture and technical roadmap.
• Design and build scalable, secure, and highly available enterprise applications.
• Lead the design and implementation of new product features from concept to production.
• Remain hands-on with coding and contribute to critical product components.
• Drive architecture reviews, code quality, performance optimization, and engineering best practices.
• Lead cloud architecture, security, scalability, and DevOps initiatives.
• Evaluate and adopt modern technologies to improve product capabilities and engineering efficiency.
• Leverage AI tools (ChatGPT, GitHub Copilot, Cursor, Claude, etc.) to accelerate software development, code reviews, testing, documentation, debugging, and productivity.

Required Skills & Qualifications

• 15+ years of software product engineering experience with at least 5 years in a Technical Architect role.
• Strong hands-on expertise in Python and modern backend frameworks.
• Deep experience with AWS services and cloud-native application architecture.
• Strong understanding of DevOps, CI/CD pipelines, Infrastructure as Code (Terraform/CloudFormation), Docker, Kubernetes, and container orchestration.
• Experience designing microservices, REST APIs, event-driven architectures, and distributed systems.
• Strong knowledge of SQL and NoSQL databases.
• Experience with scalable SaaS platforms, multi-tenant architectures, and secure application design.
• Excellent understanding of software design patterns, performance tuning, observability, and system reliability.
• Strong analytical, problem-solving, and decision-making skills.

Strong Tech Lead / Staff Engineer / Lead Engineer Profiles

2

Mandatory (Experience 1) - Must have minimum 6+ years of overall Software Engineering/Development experience building production backend systems.

3

Mandatory (Experience 2) - Must have Tech Lead ownership, with experience setting technical direction, architecture, frameworks, or engineering standards used by other engineers.

4

Mandatory (Experience 3) - Must have strong hands-on Backend development experience with deep proficiency in at least one backend programming language. (Python, Java, Golang etc)

5

Mandatory (Experience 4) - Must have strong System design/distributed systems experience, including architectural trade-offs, scalability, failure modes, reliability, and long-term maintainability.

6

Mandatory (Experience 5) - Must have strong CS fundamentals in Data Structures & Algorithms, Operating Systems, and Networking, with the ability to apply them to complex backend/system problems

7

Mandatory (Experience 6) - Must have owned complex, ambiguous, or business-critical engineering problems end-to-end, demonstrating clear technical judgment, trade-offs, problem-solving, and measurable technical/business impact; not limited to feature implementation.

8

Mandatory (Experience 7) - Must have formal technical leadership experience, including mentoring Senior Engineers, conducting design/code reviews, driving engineering quality, and leading technical decisions across a team.

9

Mandatory (Experience 8) - Must be a hands-on IC + Tech Lead, with approximately 70–80% hands-on coding/engineering involvement, not a pure people-management profile.

10

Mandatory (Company) - Product Companies / Startups / B2B SaaS

11

Mandatory (Education) - CS degree or equivalent (B.Tech/B.E./B.S.)

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Preferred (Skills) - Experience with Kafka/NATS/RabbitMQ, AWS, Docker/Kubernetes, CI/CD, observability, security/compliance, multi-tenant systems, and financial/billing platforms.

Strong Tech Lead / Staff Engineer / Lead Engineer Profiles

2

Mandatory (Experience 1) - Must have minimum 6+ years of overall Software Engineering/Development experience building production backend systems.

3

Mandatory (Experience 2) - Must have Tech Lead ownership, with experience setting technical direction, architecture, frameworks, or engineering standards used by other engineers.

4

Mandatory (Experience 3) - Must have strong hands-on Backend development experience with deep proficiency in at least one backend programming language. (Python, Java, Golang etc)

5

Mandatory (Experience 4) - Must have strong System design/distributed systems experience, including architectural trade-offs, scalability, failure modes, reliability, and long-term maintainability.

6

Mandatory (Experience 5) - Must have strong CS fundamentals in Data Structures & Algorithms, Operating Systems, and Networking, with the ability to apply them to complex backend/system problems

7

Mandatory (Experience 6) - Must have owned complex, ambiguous, or business-critical engineering problems end-to-end, demonstrating clear technical judgment, trade-offs, problem-solving, and measurable technical/business impact; not limited to feature implementation.

8

Mandatory (Experience 7) - Must have formal technical leadership experience, including mentoring Senior Engineers, conducting design/code reviews, driving engineering quality, and leading technical decisions across a team.

9

Mandatory (Experience 8) - Must be a hands-on IC + Tech Lead, with approximately 70–80% hands-on coding/engineering involvement, not a pure people-management profile.

10

Mandatory (Company) - Product Companies / Startups / B2B SaaS

11

Mandatory (Education) - CS degree or equivalent (B.Tech/B.E./B.S.)

12

Preferred (Skills) - Experience with Kafka/NATS/RabbitMQ, AWS, Docker/Kubernetes, CI/CD, observability, security/compliance, multi-tenant systems, and financial/billing platforms.

Work Mode: Full-time, in-person

Reporting To: VP – Software

Job Description

We are looking for a hands-on Technical Lead Engineer to lead the design, development, and delivery of our Head-End System (HES), Meter Data Management (MDM), and Smart Metering platform. The role requires strong backend engineering expertise, deep understanding of smart metering and utility systems, and the ability to guide a development team through architecture, implementation, integration, testing, deployment, and production support.

The ideal candidate will have practical experience building scalable IoT or utility platforms involving smart meter communication, DLMS/COSEM protocols, real-time data acquisition, validation, event processing, command execution, and integration with enterprise systems such as billing, NMS, OMS, and analytics platforms.

Key Responsibilities

• Lead end-to-end technical development of HES, MDM, AMI/AMR, and smart metering modules.
• Design scalable backend architecture for meter communication, data ingestion, validation, processing, storage, and reporting.
• Implement and guide development of DLMS/COSEM IEC 62056 based meter communication.
• Integrate with smart meters, DCUs/gateways, billing systems, NMS, OMS, analytics systems, and third-party utility platforms.
• Lead Java/Spring Boot backend development using REST APIs, messaging queues, socket programming, and distributed system patterns.
• Design high-volume data pipelines for interval data, events, alarms, billing reads, and meter health data.
• Ensure performance, scalability, fault tolerance, database optimization, and reliable production operations.
• Mentor developers, review code, define engineering standards, and guide sprint-level technical execution.
• Work with product, project, QA, deployment, and customer teams to convert utility requirements into robust technical solutions.
• Own technical troubleshooting for production issues, performance bottlenecks, device communication failures, and integration defects.
• Prepare technical documentation, architecture diagrams, API specifications, and deployment guidelines.

Required Skills

• 6+ years of software development experience, including 3+ years in smart metering, HES, MDM, AMI, IoT, or utility platforms.
• Strong hands-on experience with Java, Spring Boot, REST APIs, JDBC/JPA, multithreading, backend system design, debugging, performance tuning, and production support.
• Practical experience with DLMS/COSEM, IEC 62056, Gurux or similar frameworks, smart meter communication, meter reads, events, commands, and remote operations.
• Strong understanding of communication protocols such as TCP/IP, socket programming, FTP/SFTP, MQTT/HTTP, and related integration patterns.
• Experience with Kafka/RabbitMQ, MySQL/MariaDB, MongoDB, Redis, ClickHouse, Apache Solr, or similar messaging and data platforms.
• Knowledge of scalable architecture, including clustering, replication, load balancing, caching, retries, failover, monitoring, and large-scale time-series data handling.
• Experience leading backend engineering teams, owning technical delivery, reviewing code, and mentoring developers.
• Preferred: experience with utility/DISCOM projects, AMISP programs, billing engines, prepaid metering, NMS/OMS, energy accounting, cloud services, CI/CD, Docker/Kubernetes, observability, and cybersecurity for smart metering systems.

Education Requirement

Bachelor’s degree in Computer Science, IT, Electronics & Communication, Electrical Engineering, or a related engineering discipline is preferred. Candidates with strong hands-on HES/MDM, AMI, DLMS/COSEM, IoT, or utility software experience may be considered even with a different academic background.

Role & Responsibilities

Responsibilities

• Business: Immerse in operations until you think like an insider.

Rapidly acquire domain expertise through direct observation, translate between business and engineering seamlessly, and mentor engineers in your area on immersion. Influence senior stakeholders effectively, manage complex stakeholder landscapes with competing agendas, and build trust rapidly with new stakeholders.

• Delivery: Lead rapid delivery initiatives across teams in your area, coach on prototype-first approaches, and establish trust through consistent fast delivery. Build complete applications rapidly across any technology stack, select the right tools for each problem, and define clear criteria for prototype-to-production transitions.

• Generative AI: Architect RAG systems for complex use cases across teams, implement advanced techniques (hybrid search, reranking, query expansion), mentor engineers on RAG best practices, and establish RAG standards. Lead evaluation strategy across teams, establishing annotation guidelines, training human-calibrated LLM judges, and building evaluation pipelines that connect tracing to datasets to experiments.

• People: Build high-performing teams across your area, navigate complex interpersonal dynamics, foster psychological safety, and create environments where diverse perspectives are valued. Influence through communication at all levels — from frontline to executive. Handle difficult conversations skilfully and train engineers in your area on effective communication.

• AI-Augmented Development: Optimise AI tool usage across teams in your area, train engineers on AI-augmented and agentic engineering workflows, evaluate new AI development tools, and establish practices that balance AI speed with verification rigour.

• Scale: Design complex multi-component systems end-to-end, evaluate architectural options for large initiatives across teams, guide technical decisions for your area, and mentor engineers on architecture. Create debt reduction strategies across teams, influence roadmap decisions to include debt work, and teach engineers when to accept debt for speed versus when to invest in quality.

• Documentation: Define documentation standards across teams in your area, create documentation systems and templates, train engineers on spec-driven development, and ensure documentation quality across projects. Lead pattern generalization initiatives, defining criteria for when to generalize versus keep custom.

• Reliability: Define reliability standards across teams in your area, drive post-incident improvements systematically, design capacity planning processes, andmentor engineers on SRE practices.

Ideal Candidate

• Strong Staff Software Engineer / FDE profile (full-stack + production GenAI, multi-team technical leadership)
• Mandatory (Experience 1) – Must have 7+ years of relevant professional software engineering experience, with demonstrated full-stack delivery across backend and frontend.
• Mandatory (Experience 2) – Must have deep production experience with Python AND JavaScript/TypeScript, working comfortably across the full stack.
• Mandatory (Experience 3) – Must have 2+ years of experience in generative AI applications developement — LLM integrations, vector databases, RAG systems, and evaluation pipelines
• Mandatory (Experience 4) – Must have strong experience with modern frontend frameworks (Next.js / React) and backend API development.
• Mandatory (Experience 5) – Must have extensive experience with cloud platforms (AWS preferred; Azure/GCP valued), including infrastructure-as-code (CloudFormation / Terraform).
• Mandatory (Experience 6) – Must have working knowledge of multiple database paradigms — relational (PostgreSQL), document, and key-value (Redis) — with ability to select the right storage per problem.
• Mandatory (Experience 7) – Must have strong experience with CI/CD pipelines (e.g. GitHub Actions), containerization, and production deployment strategies.
• Mandatory (Experience 8) – Must have demonstrable fluency with AI coding tools (Claude Code, Cursor, GitHub Copilot, or similar) and proven ability to design agentic engineering workflows and train teams on them
• Preferred (Experience) – Advanced RAG techniques — hybrid search, reranking, query expansion — and establishing RAG standards across teams