2+ Problem solving Jobs in Ahmedabad | Problem solving Job openings in Ahmedabad

We’re looking for a Product Ninja with the mindset of a Tech Catalyst — a proactive executor who thrives at the intersection of product, technology, and user experience. In this role, you’ll bring product ideas to life, translate strategy into action, and collaborate closely with engineers, designers, and stakeholders to deliver impactful solutions.

This role is ideal for someone who’s hands-on, detail-oriented, and passionate about using technology to create real customer value.

Responsibilities:

• Support the definition and execution of the product roadmap in alignment with business goals.
• Work closely with engineering, design, QA, and marketing teams to drive product development.
• Translate product requirements into detailed specs, user stories, and acceptance criteria.
• Conduct competitive research and analyze user feedback to inform feature enhancements.
• Track product performance post-launch and gather insights for continuous improvement.
• Assist in managing the full product lifecycle, from ideation to rollout.
• Be a tech-savvy contributor, suggesting improvements based on emerging tools, platforms, and technologies.

Qualification:

• Bachelor’s degree in Business, Marketing, Computer Science, or a related field.
• 3+ years of hands-on experience in product management, product operations, or related roles.
• Comfortable working in fast-paced, cross-functional tech environments.

Required Skills:

• Strong analytical and problem-solving abilities.
• Clear, concise communication and documentation skills.
• Proficiency with project and product management tools (e.g., JIRA, Trello, Confluence).
• Ability to manage details without losing sight of the bigger picture.

Preferred Skills:

• Experience with Agile or Scrum workflows.
• Familiarity with UX/UI best practices and working with design systems.
• Exposure to APIs, databases, or cloud-based platforms is a plus.
• Comfortable with basic data analysis and tools like Excel, SQL, or analytics dashboards.

Who You Are:

• A doer who turns ideas into working solutions.
• A collaborator who thrives in tech teams and enjoys building alongside others.
• A catalyst who nudges things forward with curiosity, speed, and smart experimentation.

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

• Assist in responding to customer queries and concerns via email, chat, or phone.
• Escalate complex issues to senior team members and follow up until resolved.
• Document customer issues and solutions for reference.

Customer Assistance:

• Guide users on how to navigate the platform and resolve common issues.
• Provide proactive assistance to improve user experience.

Process Improvement Support:

• Assist in identifying common issues and suggest solutions to enhance support processes.
• Collect feedback from customers and share it with relevant teams.

Team Collaboration:

• Work closely with the customer support team to learn best practices and improve response quality.
• Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

• Pursuing or recently completed a Bachelor's degree in any field (preferred).
• Excellent communication skills (written and verbal).
• A positive attitude with a customer-first approach.
• Basic understanding of social media platforms and online communities is a plus.
• Strong problem-solving skills and the ability to work collaboratively.
• Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

• Hands-on experience in customer service in the social media industry.
• Opportunity to work in a collaborative and innovative work environment.
• Certificate of Internship upon completion.
• Mentorship from experienced professionals.
• Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager