MangoApps

About the job

MangoApps builds enterprise products that make employees at organizations across the globe

more effective and productive in their day-to-day work. We seek tech pros, great

communicators, collaborators, and efficient team players for this role.

Job Description:

Experience: 5+yrs (Relevant experience as a SRE)

Open positions: 2

Job Responsibilities as a SRE

• Must have very strong experience in Linux (Ubuntu) administration
• Strong in network troubleshooting
• Experienced in handling and diagnosing the root cause of compute and database outages
• Strong experience required with cloud platforms, specifically Azure or GCP (proficiency in at least one is mandatory)
• Must have very strong experience in designing, implementing, and maintaining highly available and scalable systems
• Must have expertise in CloudWatch or similar log systems and troubleshooting using them
• Proficiency in scripting and programming languages such as Python, Go, or Bash is essential
• Familiarity with configuration management tools such as Ansible, Puppet, or Chef is required
• Must possess knowledge of database/SQL optimization and performance tuning.
• Respond promptly to and resolve incidents to minimize downtime
• Implement and manage infrastructure using IaC tools like Terraform, Ansible, or Cloud Formation
• Excellent problem-solving skills with a proactive approach to identifying and resolving issues are essential.

Job Description

MangoApps is looking for a Senior QA - Mobile for our Enterprise SaaS platform/product. Working as part of the Engineering team, and with a goal to provide a world-class customer experience consistently, you will take up the complete end-to-end ownership of the native mobile apps (both iOS and Android). You will collaborate with Product Managers, Engineering Managers, and other stakeholders to achieve the release objectives. You will drive all stages of the test management - the development and execution of test plans, test strategy, estimation, test execution, defect management and test report.

You will bring a customer centric mindset to be able to look at the product from different angles, with different perspectives and test it with different expectations. Your ultimate aim is not to find bugs but to make the product qualitative. You will build a great understanding of the product and test it while considering different factors like functionality, performance, security and be the detective who owns the big responsibility of signing the product as “TESTED”.

Responsibilities:

• You bring a strong understanding of Android and iOS app development, as well as experience with both manual and automated testing with different mobile devices - OS combinations with different configurations.
• Develop and execute comprehensive test plans and test cases for mobile applications on iOS and Android platforms, ensuring thorough coverage of all features and functionalities to ensure optimal performance and user experience.
• Design and implement complex test scenarios to validate application behaviour under various conditions, including edge cases and boundary conditions.
• Lead the creation of large testing data sets to simulate real-world scenarios and ensure robust testing coverage.
• You will collaborate closely with cross-functional teams to identify, document, and resolve issues, as well as implement robust testing strategies to meet our high standards of quality.
• Conduct regular regression testing to identify and address potential issues introduced by new developments or changes.
• Document and prioritize defects using bug tracking systems and work closely with development teams to ensure timely resolution.
• Experience with testing specialties such as compatibility, performance, security to ensure the quality of mobile applications across different dimensions, ultimately delivering a superior user experience.
• Generate detailed test reports summarizing test results, defect metrics, and overall product quality, and share findings with stakeholders to provide visibility into project status and quality assurance efforts.
• Knowledge of automation and developing automated test scripts and frameworks for improved mobile app performance would be a bonus.

Requirements:

• Bachelor’s degree in computer science, Engineering, or related field.
• 8+ years of experience in mobile QA testing, preferably in an enterprise environment.
• Strong understanding of mobile testing methodologies, tools, and best practices.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proven ability to work independently and prioritize tasks in a fast-paced environment.
• Experience in Test case management tools and with CI/CD tools like Gitlab.
• Proficiency in writing clear, concise, and comprehensive test cases and test scripts.

Benefits:

We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations; we provide some comprehensive benefits.

• Comprehensive Health Insurance for Family (Including Parents) with no riders attached.
• Accident Insurance for each employee.
• Sponsored Trainings, Courses and Nano Degrees.

About You:

• Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
• Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
• Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.
• Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
• Thrive in a start-up mentality with a “whatever it takes” attitude.

MangoApps builds enterprise products that makes employees at organizations across the globe more effective and productive in their day-to-day work. We are looking for techpros, great communicators and collaborators and efficient team players for this role. This is your opportunity to be part of a rapidly growing organization and gain a deeper level of expertise in AWS Cloud Infrastructure as you help us build and run a large scale, distributed, fault-tolerant software systems and infrastructure. Reach out to us if you are driven by scale and complexity challenges. The role involves -

50% Project based work:

• Drive to change and constantly improve the service that is delivered to the customer with minimum disruption.
• Perform tasks with competing priorities and adapt to changing business needs.
• Create and Managing VM's with different combinations of OS and software using EC2 / RDS / Patching.
• Manage high volume networks and large traffic websites and make recommendations for scaling when appropriate.
• Drive automation for repetitive tasks to build efficiency and ensure consistent delivery.

40 % Break/Fix:

• Apply analytical skills to assist in the resolution of complex, time-sensitive issues or escalate, when necessary, with a sense of accountability and sound personal judgment.
• Apply advanced troubleshooting techniques on a variety of operating systems (Windows, Mac, Linux) to provide unique solutions to our customers' individual needs while adhering to security and best practice standards.
• Experience troubleshooting application and service issues, implementing and communicating technical solutions.
• Demonstrated experience to resolve issues and restore service quickly.
• Possesses the tenacity to delve to the root of the issue quickly, understand why it happened, and prevent it in the future.

10% Team Collaboration:

• Proven ability to collaborate with team members to achieve successful customer outcomes.

Requirements:

• In depth understanding of AWS S3 Lifecycles, EC2 and EBS volumes, AWS Networking and VPC, AWS Regions and Zones.
• RDS performance monitoring and identifying data/sql issues using slow log query.
• Proficiency in troubleshooting using AWS CloudWatch Insights or similar tools for Application Log/Database Log monitoring.
• Hands-on experience working with ECS and Docker.
• Automation experience with puppet or Ansible.
• Proficient in scripting with bash and ruby/python.
• Proficiency in GitHub and Git Actions
• Expert level proficiency in Linux and application troubleshooting.
• Proficiency in CloudFormation or Terraform (Good to have)

Why Explore a Career at MangoApps?

• You are ready for your next challenge.
• If you're looking to make an impact, MangoApps the place for you. We are a young organization and growing fast.
• We focus on getting things done and know how to have fun while we do them.
• You want to work in a fast-paced, dynamic environment where your contribution matters. We have a team of people who bring creativity, energy and excellence to every engagement.
• The breadth of what we do means exceptional opportunities for learning and development.
• As a group, we are flat and treat everyone the same.

What are we looking for in you?

Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.

Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment

Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.

Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.

GoGetter: Thrive in a startup mentality with a “whatever it takes attitude"

We are hiring Java Server Engineers to design and develop our core services and application platform. You will write the server-side code for all our web/mobile-based services. The focus will be on creating robust high volume applications, and at the same time have the ability to turn around quick prototypes.

Requirements:

• 2-4 years of commercial software development experience with a strong, system-wide background in Java/J2EE server development.
• BE or MS in Computer Science or equivalent.
• Experience developing database-driven, Internet-based, server applications is a must.
• Sound understanding of various design patterns and hands-on experience in Multithreading, Collections, and Concurrency are required.
• Experience with web services, and agile development methodologies desired.
• Experience with web application languages such as Ruby would be nice to have.
• Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
• Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
• Entrepreneurial: You thrive in a fast-paced, changing environment and you're excited by the chance to play a large role.
• Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
• Thrive in a startup mentality with a whatever-it-take attitude.

About MangoApps

We have one goal and one goal only - To build tools that employees at workplaces across the globe use to be successful at work everyday. We have spent the last 10+ years building and redefining enterprise workplace software solutions. We are proud of the products we have built, the customers who have placed their trust in us and the industry recognition we have won for our products and people practices.

Exciting challenges lie ahead as we set stretch goals for ourselves, stand outside the box and continue to innovate the employee work experience for businesses across the globe. We are just getting started.

Come join us as we continue to scale!

Our Culture

There are jobs, and then there are once in a lifetime opportunities.If you thrive in a fast paced environment and want to be part of something BIG, MangoApps is the place for you.

If you looking for not just a "job" but the kind of work that adds up to something meaningful. This is the place for you. MangoApps has been described a lot of things, a fun place, an opportunity to make an impact, workplace with a flat hierarchy and good quality work, devoid of any office politics. A place where your work speaks for you. A place where you make some friends and a lot of memories.

You have to experience it to truly believe it. Too good to be true? But it is!

Did we mention the awards for -

• Great Places To Work 2023-24
• Most Innovative HR Practices,
• Fun at Work Award and the listing among
• Top 51 Dream Companies to Work for in India at the World HRD Congress 2019

Building a world-class product requires not just awesome technical skills but also intense commitment and the keeping-at-it ability. Qualities we look for in every Springster who comes on-board.

A modern work platform means a single source of truth for your desk and deskless employees alike, where everything they need is organized and easy to find.

MangoApps was designed to unify your employee experience by combining intranet, communication, collaboration, and training into one intuitive, mobile-accessible workspace.

We are looking for a highly capable machine learning engineer to optimize our machine learning systems. You will be evaluating existing machine learning (ML) processes, performing statistical analysis to resolve data set problems, and enhancing the accuracy of our AI software's predictive automation capabilities.

To ensure success as a machine learning engineer, you should demonstrate solid data science knowledge and experience in a related ML role. A machine learning engineer will be someone whose expertise translates into the enhanced performance of predictive automation software.

AI/ML Engineer Responsibilities:

• Designing machine learning systems and self-running artificial intelligence (AI) software to automate predictive models.
• Transforming data science prototypes and applying appropriate ML algorithms and tools.
• Ensuring that algorithms generate accurate user recommendations.
• Turning unstructured data into useful information by auto-tagging images and text-to-speech conversions.
• Solving complex problems with multi-layered data sets, as well as optimizing existing machine learning libraries and frameworks.
• Developing ML algorithms to huge volumes of historical data to make predictions.
• Running tests, performing statistical analysis, and interpreting test results.
• Documenting machine learning processes.
• Keeping abreast of developments in machine learning.

AI/ML Engineer Requirements:

• Bachelor's degree in computer science, data science, mathematics, or a related field with at least 3+yrs of experience as an AI/ML Engineer
• Advanced proficiency with Python and FastAPI framework along with good exposure to libraries like scikit-learn, Pandas, NumPy etc..
• Experience in working on ChatGPT, LangChain (Must), Large Language Models (Good to have) & Knowledge Graphs
• Extensive knowledge of ML frameworks, libraries, data structures, data modelling, and software architecture.
• In-depth knowledge of mathematics, statistics, and algorithms.
• Superb analytical and problem-solving abilities.
• Great communication and collaboration skills.

Why work with us

1. We take delight in what we do, and it shows in the products we offer and ratings of our products by leading industry analysts like IDC, Forrester and Gartner OR independent sites like Capterra.
2. Be part of the team that has a great product-market fit, solving some of the most relevant communication and collaboration challenges faced by big and small organizations across the globe.
3. MangoApps is highly collaborative place and careers at MangoApps come with a lot of growth and learning opportunities. If you’re looking to make an impact, MangoApps is the place for you.
4. We focus on getting things done and know how to have fun while we do them. We have a team that brings creativity, energy, and excellence to every engagement.
5. A workplace that was listed as one of the top 51 Dream Companies to work for by World HRD Congress in 2019.
6. As a group, we are flat and treat everyone the same.

Benefits

We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations; we provide some comprehensive benefits.

1.     Comprehensive Health Insurance for Family (Including Parents) with no riders attached.

2.     Accident Insurance for each employee.

3.     Sponsored Trainings, Courses and Nano Degrees.

About You

·       Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.

·       Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.

·       Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.

·       Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.

·       Thrive in a start-up mentality with a “whatever it takes” attitude.