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NWAY TECHNOLOGIES PVT LTD

COMPANY PROFILE

Nway Technologies is an eminent name in the business sphere, renowned to offer unsurpassed IT software solutions in the field of Construction ERP, Transport, Cotton, Real Estate, Mall Management, Website development etc. From idealization and conceptualization to development and after-sales services, our genius professionals know their work well and never hesitate to walk an extra mile to cater to the industry specific needs of our clients. We deliver smart, dedicated and timely services to add value in our client's business and dependable work ethics. We are right now serving companies having turnover of 50 crores to

3000 crores at most.

Job Description

Department: Support

Qualification: Bachelor’s (BE/B.Tech) or other

Position: Subject Matter Expert (HR)

Experience: 4 years – 7 years

Location: Indore

Roles & Responsibilities:-

 Provide first-line support to clients via telephone/email/tickets according to decide by the

company.

 Troubleshooting and resolving IT issues in a timely manner.

 Answering customer questions.

 Receive, Review and Manage client data in the software.

 Facilitate valuable and clear verbal and written communication with clients.

 Coordinate with internal teams to identify & resolve issues as well as opportunities for

improvement of system and services.

 Provide strategic guidance to client personnel on various modules of ERP.

Requirement:-

 Degree in computer science or information technology preferred.

 Microsoft certification is advantageous.

 Previous experience in a support role.

 Experience with remote desktop applications.

 Strong analytical and problem-solving skills.

 Good communication skills, both written and verbal.

 Excellent interpersonal skills.

COMPANY PROFILE

NWAY TECHNOLOGIES PVT LTD

Nway Technologies is an eminent name in the business sphere, renowned to offer unsurpassed IT software solutions in the field of Construction ERP, Transport, Cotton, Real Estate, Mall Management, Website development etc. From idealization and conceptualization to development and after-sales services, our genius professionals know their work well and never hesitate to walk an extra mile to caterto the industry specific needs of our clients. We deliver smart, dedicated and timelyservices to add value in our client's business and dependable work ethics. Founded in the year 2002 . We are right now serving companies having turnover of 50 crores to 3000 crores at most.

Company URL - https://www.nwayerp.com/

QUALIFICATION: Bachelor’/ Master

POSITION: IT Inside Sales Intern

EXPERIENCE: Interns

LOCATION: Indore

Work Mode – Work From Office

Salary – 6-10k

Roles & Responsibilities-:-

 You’ll be responsible for generating and nurturing leads for the organization using different marketing channels.

 Generate new leads using cold calling, email marketing, social media, and other relevant marketing channels

 Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities.

 Establishing and maintaining appropriate pipelines to meet the requirements of the lead targets.

 Brainstorm on new approaches to improve the existing process in order to achieve the monthly/quarterly targets

 Continuously monitor industry updates on which you’re working to share the better value in your approaches.

 Coordinate with the prospects and the sales team to set up business meetings or calls.

KEY SKILLS:-

 Fluent in written and spoken English.

 Positive telephone manner, pleasant voice as well as attentive listening competencies.

 Should be self-motivated and performance driven.

 Willingness to take intellectual challenges

 Ability to work in a fast paced team structure

 Experience in call center or as a lead generator will be preferred.

Employee Benefits

 Health Insurance

 Optional Holidays

Job description:

•Candidate should have basic communication and good convincing power.

•Candidate should be comfortable with calling.

•Lead generation, Ability to work in a team or individually as and when required.

•Outstanding problem solving skills.

•Have great interpersonal skills.

•Candidate should have strong organizational skills.

• Conducting interviews and sorting through applicants to fill open positions.
• Assessing applicants' knowledge, skills, and experience to best suit open positions.
• Completing paperwork for new hires.
• Providing recruitment reports to team managers.