Brainayan

Job Title: Content Delivery Operations Specialist

Who We Are

At Brainayan, we are a learning and development consultancy partnering with companies

across industries and geographies. We specialize in designing and facilitating impactful

workshops and organizational development initiatives. Our passion lies in customizing

content that aligns with client culture and business needs, creating innovative participant

engagement experiences, and building tech-driven solutions that drive real behavior change.

Role Overview

We are seeking a highly organized and proactive Content Delivery Operations Specialist to

support the execution of our training and development programs. This role is critical in

ensuring seamless delivery of content through meticulous coordination, client

communication, and logistical support. You will work closely with facilitators, clients, and

internal teams to bring learning experiences to life.

Key Responsibilities

1. Training Execution & Logistics

• Coordinate travel, accommodation, and scheduling for facilitators/trainers.

• Liaise with clients to gather training materials, venue specifications, and tech setup

needs.

• Manage training calendars, timelines, and pre-session preparations.

• Provide facilitators for appropriate trainings based on client requirements and

program objectives.

• Ensure seamless execution of all logistical components for both in-person and virtual

training programs.

2. Client Communication & Support

• Serve as the main point of contact for clients post-onboarding for all operational

queries.• Provide ongoing support during program delivery to ensure a smooth experience for

all stakeholders.

• Proactively identify and resolve operational challenges.

3. Administrative & Documentation Support

• Maintain updated records for each training project (including feedback, attendance,

logistics).

• Assist in handling vendor coordination, invoice submissions, and compliance

documentation.

• Prepare and share communications, trackers, and reports for internal and client

purposes.

• Manage and negotiate with vendors

4. Calendar Management

• Schedule internal and client-facing meetings and manage Director’s calendars.

• Prioritize and block time effectively for important deliverables and meetings.

• Coordinate availability across internal and external stakeholders.

Qualifications & Skills

Required

• 3–5 years of experience in training operations, client coordination, or project

management.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Ability to juggle multiple tasks, meet tight deadlines, and thrive in a fast-paced

environment.

• High level of discretion, professionalism, and client orientation.

Preferred

• Experience using project management or scheduling tools (Asana, Trello, Calendly,

etc.).

• Prior experience in the L&D or consulting industry.

Preferred

• Experience in L&D, HR tech, or consulting environments.

• Familiarity with project management tools like Asana, Trello, or Notion.Why Join Brainayan?

• Work with leading global brands and seasoned professionals.

• Be part of a fast-growing team passionate about people development.

• Contribute to meaningful work that creates real-world impact.

• Enjoy a culture that values innovation, collaboration, and continuous learning.

Job Title: Sales Operations Specialist

Location: Pune/Mumbai

Type: Full-time

Role Overview:

We are looking for a detail-oriented and proactive Sales Operations Specialist to join our dynamic team. This role is pivotal in ensuring smooth communication and coordination between internal teams and external clients. You will be responsible for lead engagement, logistical coordination for events, and delivering an exceptional client experience throughout the engagement lifecycle.

Key Responsibilities:

1. Lead Engagement & Communication

• Send introductory and follow-up messages to potential leads on LinkedIn.
• Maintain a tracker for lead responses and escalate warm leads to the Sales team.
• Support the Sales team with pre-sales coordination when needed.
• Prepare Statement of Work (SoW) for all newly onboarded clients and Co-ordinate closely with the Finance team
• Liaise with legal or finance for contract vetting and closure
• Maintain onboarding documents: PO/WO/Agreement

2. Event Coordination

• Liaise with the event team to ensure timely dispatch of materials and giveaways.
• Coordinate branding requirements including logo sharing and visibility arrangements.
• Track and follow up on payments related to event participation and invoicing.
• Coordinate with sales vendors for data procurement and client gifting and liaise with the marketing team for collateral updates and requirements.

Qualifications & Skills:

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 1–3 years of experience in client servicing, operations, or event coordination.
• Strong communication and interpersonal skills.
• Highly organized with attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in MS Office and comfortable using CRM and project management tools.
• Prior experience in L&D, HR Tech, or event domains is a plus.

What We Offer:

• Opportunity to work with a passionate, purpose-driven team.
• Exposure to diverse industries and high-impact client projects.
• A learning-oriented and collaborative work environment.
• Opportunity to attend events/ conferences

We Are Hiring at Brainayan!

Who We Are:

Brainayan is a dynamic People Development Company, catering to clients such as

Google, Facebook, Netflix, Grab, Viacom 18, Tonic, Deloitte, We Work, Sumo Logic,

Cred Avenue, Lenskart, BHTC, Vymo, Scaler, Uber, TikTok, Hone, Zepto, App Dynamics,

Piramal, Xiaomi, and many more. We design and deliver customized workshops and

organizational development initiatives to meet our clients’ unique talent development

needs. Our key services include:

• Leadership & Manager Development Programs

• Organizational Development Interventions

• Experiential Learning

• Training OCsites & Leadership Retreat Meets

• Leadership & Executive Coaching

• Innovative Tech Solutions

Innovation is at our core—we're always exploring new ways to engage participants and

build tech-driven solutions to support behavior change. Our passion lies in creating

impactful, tailored learning experiences that drive growth and transformation.

About the Role:

We're seeking a passionate and experienced Learning & Development Expert who

excels in every aspect of L&D—from needs analysis and content design to facilitation

and pre/post program evaluation. This role is for someone who thrives on providing

strategic client consultations, writing compelling articles for our website, leading

innovative research projects, and collaborating closely with our sales and tech teams.

Experience Range: 5-10 years

Salary Range: Up to 15 LPA (can be renegotiated for exceptional candidates)

Key Responsibilities:

• L&D Mastery: As an L&D expert, you know what it takes to deliver impactful

training. You’ll bring your expertise across a range of topics, from meeting

management to leadership development, creating and delivering content with

agility.

• Content Innovator: Translate complex research and books into actionable,

simple learning materials that resonate with participants.

• HR Insight: Leverage a nuanced understanding of the HR function to consult on

various talent management areas, driving real results for clients.• Engaging Facilitator: Ebectively connect with diverse audiences, from interns to

C-suite leaders, making each interaction valuable and meaningful.

• Collaborative Partner: Demonstrate exceptional collaboration and stakeholder

management skills, ensuring seamless cross-functional teamwork.

Required Qualifications:

• Educational Background: A degree in psychology (IO/OB) is highly desirable. An

additional HR qualification or relevant experience would be a strong plus.

• Certifications: L&D certifications are a bonus.

• Learning Agility: You adapt quickly, absorb new information ebortlessly, and

thrive in a fast-paced environment.

• Passion for L&D: Your enthusiasm for all things L&D sets you apart. You’re

always looking for ways to make learning experiences more engaging and

impactful.

Job Description: Client Growth Specialist

Position: Client Growth Specialist

Location: Anywhere in India

Type: Full-time

About Us:

At Brainayan, we are passionate about empowering organizations through innovative

learning and development (L&D) solutions. We are seeking a dynamic Sales Consultant

with a proven track record in selling training solutions and/or SaaS products. If you

thrive in a fast-paced, entrepreneurial environment and have a knack for building lasting

client relationships, we want to hear from you!

Key Responsibilities:

• End-to-End Sales Process Management:

Lead the entire sales cycle from prospecting and lead generation to contract

negotiation and closure.

• Solution Selling:

Understand client needs and position our training solutions and HR SaaS

products as strategic business solutions.

• Market Insights:

Stay updated on the latest L&D trends and HR tech innovations to eMectively

advise clients and tailor solutions.

• Client Relationship Management:

Build and maintain strong relationships with clients, ensuring satisfaction and

long-term partnerships.

• CRM Utilization:

Leverage CRM tools for managing the sales pipeline, forecasting, and reporting

on sales metrics.

• Collaborative Approach:

Work closely with cross-functional teams including marketing, product

development, and customer success to deliver optimal solutions to clients.

• Problem Solving:

Adopt a customer-centric approach to address client challenges, providing

innovative solutions that drive business outcomes.

Qualifications:

• 3-5 years of experience in selling training solutions and/or SaaS products.

• Proven ability to manage the complete sales process, from lead generation to

deal closure.• Strong understanding of training solutions, L&D trends, and HR SaaS models.

• Excellent communication, negotiation, and presentation skills.

• Ability to work independently in a fast-paced startup environment, with a strong

entrepreneurial spirit.

• Experience in using CRM tools for pipeline management and reporting.

• Problem-solving skills with a customer-focused mindset.

• Prior experience in the L&D or HR tech space is a plus.

What We OMer:

• Competitive salary and performance-based incentives.

• A vibrant, collaborative work environment.

• Opportunities for professional growth and development.

• Exposure to cutting-edge L&D and