Position Overview:
We are seeking a skilled and experienced Sitecore Support Engineer to join our team. The ideal candidate should have a minimum of 5 years of experience working with Sitecore version 9.0 and above. As a Sitecore Support Engineer, you will be responsible for providing technical support and troubleshooting assistance to clients using Sitecore CMS. You will work closely with clients, developers, and other stakeholders to resolve issues and ensure the smooth operation of Sitecore-based websites and applications.
Responsibilities:
- Provide technical support to clients using Sitecore CMS, including issue resolution, troubleshooting, and escalation management.
- Collaborate with cross-functional teams, including developers, project managers, and quality assurance, to resolve complex technical issues and deliver high-quality solutions.
- Conduct in-depth investigations of reported issues, analyzing logs, reviewing code, and utilizing debugging tools to identify root causes and develop effective solutions.
- Communicate effectively with clients to understand and document their technical issues, providing timely updates and resolutions to ensure client satisfaction.
- Document troubleshooting steps, known issues, and resolutions in the knowledge base to enhance the support team's efficiency and effectiveness.
About Concinnity Media Technologies
We started Concinnity Media Technologies in Mumbai in the year 2015, with a vision of building a global technology company. From our inception, we help other IT companies and agencies with people - mainly on-demand basis. Our fearless leadership inspires us each day, empowering us to dream bigger and challenge the status quo.
Introducing Concinnity Media Technologies, a dynamic software development company specializing in a wide range of technologies. With expertise in Drupal, Node.js, React.js, Java, Python, Data Engineering, and DevOps, we deliver innovative and robust solutions tailored to meet the unique needs of our clients.
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- Much has experience and knowledge in improving WordPress performance.
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Role Description
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- Experience with HubSpot Sales and Service platform
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- Experience with HubSpot CMS
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Senior Technical Writer
Experience: 7+ Years
Location: Bangalore, Remote
Type: Full-time
About Digit88
Digit88 empowers digital transformation for innovative and high growth B2B and B2C SaaS companies as their trusted offshore software product engineering partner!
We are a lean mid-stage software company, with a team of 75+ fantastic technologists, backed by executives with deep understanding of and extensive experience in consumer and enterprise product development across large corporations and startups. We build highly efficient and effective engineering teams that solve real and complex problems for our partners.
With more than 50+ years of collective experience in areas ranging from B2B and B2C SaaS, web and mobile apps, e-commerce platforms and solutions, custom enterprise SaaS platforms and domains spread across Conversational AI, Chatbots, IoT, Health-tech, ESG/Energy Analytics, Data Engineering, the founding team thrives in a fast paced and challenging environment that allows us to showcase our best.
The Vision: To be the most trusted technology partner to innovative software product companies world-wide
The Opportunity
Since 2017, we have partnered with one of the world's foremost Conversational AI companies to set up their dedicated product engineering team in India. Over the past 5+ years we have been collaboratively engineering highly scalable, high performance, resilient platforms with teams in Seattle, Mountain View, UK, Israel and Germany.
Founded in New York City with over 1,200+ employees spanning 6 continents and dozens of countries, our partner is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot using the platforms that we are developing, our partner is a market leader in Conversational AI competing with the likes of Google Dialog Flow, IBM Watson, Microsoft and more.
Digit88 is seeking a senior technical writer to join our conversational AI team. You will be responsible for technical content for conversational Cloud Platform, technical guides, and marketing materials. You would be joining an existing team of 50+ professionals and help expand the Conversational AI professional services team that builds and delivers highly engaging and cutting edge chatbot/AI solutions that automate and power millions of conversations daily across the world.
Responsibilities:
- Content Creation: Develop technical content for conversational Cloud Platform, technical guides, user manuals and marketing materials. Should also be able to translate technical jargon into clear and accessible language for non-technical audiences.
- Research: Stay up-to-date with industry trends, emerging technologies, and best practices. Conduct in-depth research to gather relevant information and validate technical details to ensure accuracy in your writing.
- Collaborate with Subject Matter Experts: Work closely with technical experts and product teams to gather information, interview subject matter experts, and understand complex technical concepts. Build a strong rapport with technical teams to create content that resonates with the target audience.
- Content Strategy: Contribute to the development of content strategies based on goals, audience, and industry trends. Suggest new content ideas and formats to engage the audience effectively.
- Editing and Proofreading: Review and edit content to ensure clarity, consistency, and adherence to style guidelines. Check for grammar, punctuation, and spelling errors to deliver error-free content.
- Content Performance Analysis: Track and analyze the performance of content using relevant metrics and analytics tools. Use data insights to refine content strategies and improve engagement.
- Technical Documentation: Create comprehensive technical documentation for products, services, and features, ensuring clarity and accuracy for users and developers.
You should have proven experience in:
- As a Technical Content Writer, preferably in the technology industry like B2B SaaS Platforms. Experience on Conversational AI/Chatbots or other Low Code platforms experience is a big plus.
- Strong understanding of technical concepts and the ability to communicate them clearly to non-technical audiences.
- Excellent writing, editing, and proofreading skills with attention to detail.
- Familiarity with SEO principles and content optimization techniques.
- Proficiency in researching, organizing, and presenting complex technical information in a simplified manner.
- Ability to collaborate effectively with cross-functional teams and subject matter experts.
Preferred Skills:
- 7+ years experience in technical content writing for enterprise software.
- Good to have knowledge on content management systems (CMS) and content publishing workflows.
- Knowledge of industry-standard style guides and ability to adapt to the company's style guidelines.
- Bachelor's degree in a relevant field such as Computer Science, Engineering, Communications, or a related discipline is preferred.
Additional Project/Soft Skills:
- You are a creative problem solver
- Positive attitude and self-motivated
- Extremely detail-oriented and also able to see the big picture
- Excellent written and verbal communication skills and presentation ability
- Strong presentations skills
- Strong problem-solving skills with creative approach
Benefits/Culture @ Digit88:
- Comprehensive Insurance (Life, Health, Accident)
- Flexible Work Model
- Accelerated learning & non-linear growth
- Flat organisation structure driven by ownership and accountability.
- Global Peers - Working with some of the best engineers/professionals globally from the likes of Apple, Amazon, IBM Research, Adobe and other innovative product companies
- Ability to make a global impact with your work, leading innovations in Conversational AI, Tele-Medicine, Healthcare and more.
You will work with a founding team of serial entrepreneurs with multiple successful exits to their credit. The learning will be immense just as will the challenges.
This is the right time to join us and partner in our growth!
Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken.
5+ years of experience in Content Management Systems in general, with at least 3+ yrs. of specific Sitecore experience required. Sitecore 8.X+ experience is ideal.
· Bachelor's in computer science, software engineering or similar
· Hands-on Sitecore development experience.
· The .NET Framework including Visual Studio, C#, and ASP.NET MVC with an understanding of the basics of front end technologies.
· Client-side browser technologies including JavaScript, CSS, and HTML, Responsive Web Design, JQuery and other front end development tools. Experience with Agile methodologies
· Experience with REST, Web Services, Web application frameworks
· Experience with build automation tools
· Experience in TDD and software testing frameworks
· Knowledge of IDEs and source control management (ideally TFS, GIT, SVN or similar)
· Strong adherence to a consistent delivery methodology and associated deliverable generation
Sitecore Sr. Developer/ Lead/ Architect Jobs:
At Pattem Digital, we seek passionate and competent Sitecore Developers with an industry-valued skill set. The Senior Sitecore Developer would keep playing around to build and develop internal and external web apps. They should have a strong background in building top-notch, maintainable, scalable, and high-end web apps with a Microsoft technology stack that includes the latest app versions of ASP.NET, .NET, VB.NET, C#, and Ektron CMS Platform.
Know your work:
- You would be involved in developing features using .NET custom apps along with Sitecore CMS components based on features specs and tech designs.
- It would be best if you offered value while creating feature specifications and tech design schematics.
- It would be best if you took care of requirements analysis and gathering while handling storyboarding, developing use cases, and creating functional requirements and specifications.
- Handle database model creation and build out different models with the aid of SQL Server. You should be able to surface your data to various user interfaces through object-oriented techniques with the help of object-to-relational mappers.
- Contribute to creating new database models and building out new models with the aid of SQL Server. You can then surface your data to the user interface with the help of object-oriented techniques and object-to-relational mappers.
- Contribute to creating new database models and building out new models with the aid of SQL Server. You can then surface your data to the user interface with the help of object-oriented techniques and object-to-relational mappers.
- Create a new web UI with server-side functionality with the aid of ASP.NET MVC, ASP.NET Web Forms, and SharePoint.
- Enable feature-focused unit with system testing
- Contribute to facilitating acceptance, performance, and load testing procedures, monitoring your results, and focusing on issue remediation.
What we need:
- We are looking for someone with more than 5 – 10 years of experience in Sitecore with interest in pursuing Sitecore developer jobs in Bangalore
- 3+ years of experience developing REST API Web Services
- 4+ years of Sitecore developer experience, preferably version Sitecore 9 and above
- 3+ years of experience in writing SQL queries and database management
- 1+ year of experience using one of the CI-CD tools like Azure DevOps, Jenkins, etc
- 1+ years of writing unit tests using one of the .net unit testing frameworks
- A high-end understanding of computer science and object-oriented programming (OOP) is mandatory.
- Experience working on Test-Driven Development, designing relational databases as well as optimizing database structure to improve the performance and maintainability
- Optimization of database structure, experience working on work item tracking, source control, and Team Foundation Server management are preferred.
- Deep knowledge of the .NET 3.5/4.0 Framework that includes Visual Studio 2008/2010, ASP.NET, C#, ADO.NET, CSS, and jQuery is given due importance.
- Experience working on n-tier architectures such as Business Logic Layer, UI, and Data Layer with service-oriented architectures is vital.
- Working with Object Relational Modeling (ORM) and tools like Linq and NHibernate are given due credits.
- The Sitecore Engineer should have experience working on latency web apps with performance and optimal memory management with scalability as a key focus.
- Candidates should be passionate about building high-quality systems using exemplary software implementation practices.
- Experience working on implementation and development with Microsoft SharePoint with SQL Reporting Services and DBA experience would be a huge plus.
What you get:
- Extraordinary workplace and colleagues in the IT corridor of Bangalore
- Competitive salary at par with the best in the industry
- Immense exposure to new technologies
Notice Period & Location :
- Number of Positions – 15
- Notice Period – Immediate
- Location – Bangalore, Permanent WFH.
We are looking for an experienced and passionate WordPress Developer to join our IT team! As a WordPress Developer at our company, you will be responsible for both back-end and front-end development, including creating WordPress themes and plugins.
Personal Skill: Flexible with work, Good Leadership Skill, Good Communication Skill.
- IT Skill: operating system windows 10 basic of Linux
- Office-2016(Word, Excel, Power Point), Internet Surfing and Outlook 2016,
- Languages: HTML, CSS, Bootstrap4, JavaScript, J-query, Core PHP, WordPress, Magento & Drupal
- Build websites using WordPress.
- Prepare website proposals to present to clients.
- Provide technical support to clients.
- Write coding using HTML and CSS.
- Design new features for existing websites.
- Act as the company expert in creating PPC /Google AdWords campaigns to be integrated with new website builds.
- Manage a user guide to help clients understand site features and management of website to increase visitor satisfaction.
- Work on a new mobile development project to expand the company into mobile website development services.
- Sitecore developer with experience in
- Should have headless sitecore experience.
- Should know Sitecore APIs
- Preferably has experience working with modern JavasScript frameworks such as ReactJS/Angular/NextJS
Can apply for internship .Freshers are also welcome.