Content Writer

Role Overview

We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.

Key Responsibilities:

* Handle inbound and outbound customer interactions via calls, emails, and chats

* Resolve queries related to health insurance coverage, claims, and wellness services

* Maintain accurate records of customer interactions and updates in CR

* Coordinate with internal departments to ensure seamless support

•Deliver an excellent customer experience and maintain high satisfaction levels

* Manage escalations professionally and ensure timely follow-ups

Requirements:

* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)

* Strong communication skills in English and Hindi

* Ability to handle rotational shifts

* Excellent problem-solving and interpersonal skills

* Familiarity with CRM tools and ticketing systems is a plus

Perks & Benefits:

Competitive salary Upto 4.5 LPA + Incentives 

Health insurance and wellness benefits

Fast-paced, mission-driven work environment

Opportunities for growth in a high-impact health-tech company

Job Responsibilities

• Handle inbound & outbound customer interactions for International and Domestic processes.
• Engage with customers in English, Hindi, Marathi, or Gujarati/Bengali (as per process).
• Drive telesales, renewals, upsell/cross-sell, and customer retention activities.
• Build strong customer relationships and ensure superior service delivery.
• Achieve performance targets (KPI/KRAs) while adhering to compliance and quality standards.
• Provide VIP/priority support for high-value clients in specialized processes.

Eligibility

• Education: Minimum SSC/HSC; Graduates preferred.
• Experience: 6 months – 2 years in International Telesales / Customer Service / Renewals / Collections.
• Age Criteria: 22 – 39 years (role-specific).
• Language Proficiency:
• English + Hindi (mandatory for international process).
• English + Hindi + Marathi / Gujarati / Bengali (for domestic VIP/Lite/HVM processes).
• Male candidates preferred for some VIP processes (per business need).

Compensation & Benefits

• Salary: ₹17,000 – ₹37,000 In-Hand (based on experience & process).
• Incentives: Attractive, performance-based (no cap).
• .Shift Timings:
• International (US): 11 PM – 9 AM (Night shift, 2 rotational offs).
• Domestic (Thane): 10:30 AM – 7:30 PM (1 rotational off per week).

On-Payroll employment | Immediate Joining | 50+ Open Positions.

Walk-in Drive Details

⏰ Time: 11:00 AM – 5:00 PM

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

Position Title: Sr. Manager/Manager Designs – Power Evacuation

Experience: 14 To 20 Years

Industry Type: Renewable Energy

Key Skills: AutoCAD, ETAP, Power World

Job Objectives:

• Lead the design of efficient power evacuation systems to integrate solar power plants with the national or regional grid.
• Design the layout of transmission lines, substations, step-up transformers, and switchgear for large-scale solar projects.
• Perform load flow studies, short circuit studies, and other electrical analyses to ensure the robustness of evacuation systems.
• Lead the planning, design, and implementation of power evacuation systems, ensuring they are aligned with project timelines, budgets, and specifications.
• Coordinate with external consultants, EPC contractors, and vendors to ensure seamless execution of the power evacuation systems.
• Ensure that all evacuation designs are compliant with local, national, and international standards (such as IEC, IEEE).
• Lead and mentor a team of engineers and technical specialists.
• Work closely with project managers, regulatory bodies, and other stakeholders to ensure project alignment and timely execution.

About PixelMath

61% of Grade 8 students in India can’t do simple mathematical division. Current math teaching methods are boring, haven’t evolved over the years and makes the kid lose interest- this gap only gets wider. We are on a mission to democratise quality math learning in India. PixelMath's core focus is on building a quality math learning product which not only improves the math skill of the student- but also makes the process super fun and enagaging.

We have customers from 10+ countries, while majority of them being from India. We are growing at a steady pace with love pouring in from the parent and student community for what we are building. We are looking for someone who wants to be a part of the much needed change in the math learning space in India and play a critical role in it's growth.

About the role

As a marketing manager, you will completely own the marketing channels of PixelMath. Your main objective as the Marketing Manager would be create and manage content which reaches the right people and increases the brand awareness.

This is a full-stack marketing role where you will take full control of of the marketing channels and execute on all fronts-

1. SEO- Improving the SEO of PixelMath by working on on-page and off-page SEO. You should be able to think about ideas for the kind of content we should publish.
2. Social Media- Create and publish content for Facebook and Instagram, build and increase engagement with the target audience.
3. Ads- Google AdWords + Facebook Ads
4. Community- Drive engagement in the existing community of students

Here is what we are looking for-

1. 2+ years of experience in managing social media channels and SEO
2. You can communicate your ideas clearly, both written and in verbal form
3. You are creative and possess high level of empathy
4. You like taking responsibility and complete ownership of your work

What you will you get at PixelMath 
1. Clearly defined objectives of what we want to achieve.
2. Immense learning opportunities while growing a brand from zero to one.
3. Your own space to plan and run your experiments.
4. Competitive salary and ESOP options.

Do you have a passion for computer vision and deep learning problems? We are looking for someone who thrives on collaboration and wants to push the boundaries of what is possible today! Material Depot (materialdepot.in) is on a mission to be India’s largest tech company in the Architecture, Engineering and Construction space by democratizing the construction ecosystem and bringing stakeholders onto a common digital platform. Our engineering team is responsible for developing Computer Vision and Machine Learning tools to enable digitization across the construction ecosystem. The founding team includes people from top management consulting firms and top colleges in India (like BCG, IITB), and have worked extensively in the construction space globally and is funded by top Indian VCs.

Our team empowers Architectural and Design Businesses to effectively manage their day to day operations. We are seeking an experienced, talented Data Scientist to join our team. You’ll be bringing your talents and expertise to continue building and evolving our highly available and distributed platform.

Our solutions need complex problem solving in computer vision that require robust, efficient, well tested, and clean solutions. The ideal candidate will possess the self-motivation, curiosity, and initiative to achieve those goals. Analogously, the candidate is a lifelong learner who passionately seeks to improve themselves and the quality of their work. You will work together with similar minds in a unique team where your skills and expertise can be used to influence future user experiences that will be used by millions.

• Extensive knowledge in machine learning and deep learning techniques
• Solid background in image processing/computer vision
• Experience in building datasets for computer vision tasks
• Experience working with and creating data structures / architectures
• Proficiency in at least one major machine learning framework
• Experience visualizing data to stakeholders
• Ability to analyze and debug complex algorithms
• Good understanding and applied experience in classic 2D image processing and segmentation
• Robust semantic object detection under different lighting conditions
• Segmentation of non-rigid contours in challenging/low contrast scenarios
• Sub-pixel accurate refinement of contours and features
• Experience in image quality assessment
• Experience with in depth failure analysis of algorithms
• Highly skilled in at least one scripting language such as Python or Matlab and solid experience in C++
• Creativity and curiosity for solving highly complex problems
• Excellent communication and collaboration skills
• Mentor and support other technical team members in the organization
• Create, improve, and refine workflows and processes for delivering quality software on time and with carefully calculated debt
• Work closely with product managers, customer support representatives, and account executives to help the business move fast and efficiently through relentless automation.

• You’re part of an agile, multidisciplinary team.
• You bring your own unique skill set to the table and collaborate with others to accomplish your team’s goals.
• You prioritize your work with the team and its product owner, weighing both the business and technical value of each task.
• You experiment, test, try, fail, and learn continuously.
• You don’t do things just because they were always done that way, you bring your experience and expertise with you and help the team make the best decisions.

• Strong knowledge of and experience with the functional programming paradigm.
• Experience conducting code reviews, providing feedback to other engineers.
• Great communication skills and a proven ability to work as part of a tight-knit team.

• Someone who understands the difference between a user journey and a user flow.
• Crazy about building value for the end-user.
• Knows the importance of spending more time talking to customers and less time talking to management.
• Realizes the majority of the job is to identify, define and solve the right problems, fast.
• Dreads feature requests and just does not want to build new features till absolutely necessary.
• Can sell the product to the end customer.

Roles and responsibilities

• Own product strategy and roadmap for one of the core initiatives of the company ecosystem.
• Continuously work with a dedicated set of analysts and user researchers to understand user needs better.
• Generate detailed PRDs for feature proposals.
• Have a strong sense of product design and work with the UX team to convert requirements to product interfaces.
• Work with developers to ensure timely and high-quality delivery of user value.
• Track features, once in production. Work continuously for their success or take the call to remove them from the product.