Content Writer

About Us

Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.

Observe.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.

The Opportunity

If you are a talented and driven person with experience in the domain of Natural Language Processing/ Spoken Language Understanding and want to join a high-impact team at the core of Observe.AI's mission, then this role is for you! 

This is a highly challenging role that exposes one to state-of-the-art Machine Learning and Deep Learning algorithms in the domain of NLP and to the challenges of building a world-class ML platform in production. You will contribute to building industry-leading AI-powered products for Observe.AI leveraging the latest technologies in NLP and architecting/ implementing high throughput/ low latency/ scalable ML systems.

If you are excited about building and owning cutting-edge ML-powered product capabilities, and working on both algorithms as well as platforms, you’ll love the job!

What you will get to do:

• Design & develop state-of-the-art AI capabilities end-to-end from conception to production for Observe.AI’s product offerings, in a fast-paced startup environment.
• Work with cutting-edge tools and technologies in Machine Learning, Deep Learning & Natural Language Processing, including Large Language Models and related emerging technologies.
• Contribute to both ML modeling as well as building/ maintaining production systems that power AI capabilities on the product.
• Optimize ML models and processing pipelines for performance, cost-effectiveness, and scale
• Work with a world-class ML team in building exciting stuff, mentor juniors, and influence peers/ stakeholders.
• Collaborate cross-team with engineers, product managers, customer-facing teams, and customers to understand pain points and business opportunities to build the right solution for the right problem.
• Keep up-to-date with the latest ML/ DL/ NLP literature and influence the technological evolution of the Observe.AI NLP platform.
• Contribute to the community through tech blogs and publishing papers in ML/ NLP conferences like EMNLP, ACL, etc.

What we are looking for:

• Bachelor’s or Master’s degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP.
• 5+ years of industry experience in building large-scale NLP systems.
• Strong understanding of the fundamentals of ML and NLP, and practical aspects of building ML systems in production; backed by extensive hands-on experience in building/ scaling customer-facing ML/ NLP applications.
• Good understanding of recent trends in NLP around transformers, language models, text classification, generative approaches for NLP, prompting techniques, question answering, information retrieval, etc.
• Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch, Tensorflow, HuggingFace, etc., and deploying/ maintaining machine learning models in production.
• Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development 
• Excellent communication, collaboration skills, and presentation skills.
• Experience with Spoken Language Understanding is a plus
• Published papers in top NLP conferences or workshops are a plus
• Relevant open-source contributions are a plus

About the ML Team

We are a strong 30+ member Machine Learning team with a focus on Speech and NLP. Our mission is to deliver the best of AI capabilities to revolutionize the world of Contact Centers through Observe.AI’s product offerings. We push the boundaries of Spoken Language Understanding to develop ML capabilities that power innovative product features for our customers, and our ML platform processes millions of contact center interactions per day. That said, we are a bunch of super fun folks to hang out with beyond work as well :-)

Compensation, Benefits and Perks

Excellent medical insurance options and free online doctor consultations

Yearly privilege and sick leaves as per Karnataka S&E Act

Generous holidays (National and Festive) recognition and parental leave policies

Learning & Development fund to support your continuous learning journey and professional development

Fun events to build culture across the organization

Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)

Our Commitment to Inclusion and Belonging

Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.

If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.

Job Description:

Position: Business Development Executive

Exp: 2+ Years of experience

Skills:

• Must have strong knowledge of freelancing site Upwork.
• Must have inside-out knowledge of Upwork algorithms and have great sense and command on Upwork.
• Excellent Analytical & Communication Skills (Written and Oral).
• Email Etiquette, Proposal Writing, Follow-up, and Requirement Gathering.
• Must be aware of client details analysis.

Our client DDB Mudra Group are one of India’s largest marketing communications networks. The Group’s promise ‘Unexpected Works’ comes alive in our partnerships with some of the world’s fastest-growing companies and most admired brands including Johnson & Johnson, Volkswagen, Pepsico, McDonald’s, TTK Prestige, Diageo, Unilever, Royal Enfield, Titan, Meesho, and Infosys. Our agencies include DDB Mudra, 22feet Tribal Worldwide, Mudramax, Interbrand, Track and TracyLocke.  

Our work has shone at many prestigious forums.  

• APAC Agency of the Year at Spikes Asia 2022 with consecutive Grand Prix wins in the last three years. 
• Asia's #1 creative agency by WARC Rankings 2021. 
• India’s Agency of the Year and #5 in Asia according to Campaign Brief’s ‘The Work 2021’. 
• 2 at Kyoorius 2021. 
• One of the only two Indian agencies to bring home a Cannes Gold in 2021. 

One of the Top 20 most effective and creative agencies in the world by Effie Index 2020Our unwavering commitment to diversity and inclusion as one of the company’s key pillars for growth is seen through marquee initiatives like ‘The Phyllis India Project’ which creates a community of women leaders, and ‘Open Pride’ that fosters an inclusive and engaging work environment for the LGBTQIA+ community & allies. The Group was awarded Silver at IWEI’s Top Employers 2020 for the LGBT+ community. We are also four-time Gold winners of the Talent Development Program of the Year at the Campaign South Asia Agency of the Year Awards. 
http://ddbmudragroup.com/" target="_blank">http://ddbmudragroup.com/ 

Key responsibilities & Deliverables:

 
Candidates with extensive Drupal experience please apply!

• Deeper understanding and working experience in Drupal, WordPress, Laravel or CodeIgniter & NodeJS (Express JS).
• Analyze, design, code, debug, test, document & deploy applications
• Experienced in OOP and knowledge of design patterns
• Creating, using implementing and modifying Drupal/WordPress themes.
• Customize and tweak core, forms, modules and themes in Drupal/WordPress.
• Managing deployments of PHP and NodeJS projects with one or multiple developers across environments
• Hands-on experience in PHP, JavaScript, jQuery, SQL, Drupal, WordPress, Laravel or CodeIgniter, NodeJS (Express JS), MySQL, MongoDB.
• Exposure Experiences in application integration and web services technologies (REST, SOAP, XML, etc.) WebAPI
• Responsible and Reliable developer working against strict timelines and meeting on-time delivery goals.
• Deploying applications in AWS or GCP or Azure
• Must be a self-starter & be able to work with minimum supervision
• Should have capacity to solve complex business problems

Essential skills:

• Seeking 2+ years experienced PHP/NodeJS developer for long term employment.
• Must have, 2+ years’ experience working under Drupal, WordPress, Laravel or CodeIgniter, NodeJS (Express JS).
• Expertise in Drupal, WordPress, Laravel or CodeIgniter, NodeJS (Express JS), MySQL, Rest APIs and MongoDB.
• Good knowledge of Ajax, jQuery, HTML, Javascript, and CSS.
• Familiarity with source control systems such as Subversion, etc.
  Knowledge of Object-oriented concepts.
• Good to know about deploying applications in AWS or GCP or Azure
• Knowledge of REST/SOAP Web services.
• Knowledge of AngularJS or React JS is a big plus.
• Good to have certification under any CMS or Framework.
• Proficient in the maintenance and administration of applications.
• Experience integrating open source and third-party applications into existing applications.
• Results-oriented, reliable, and able to work under pressure.
• Ability to communicate technical ideas to business users and other teams.
• Ability to both collaborate with team members and work independently.
• Eager to embrace current and emerging web technologies

Regards,
Namrata Shukla.

Must Have: 

• Must have Javascript and React.js 

Responsibilities: 

• Use markup languages like HTML to create user-friendly web pages 

• Maintain and improve website 
• Optimize applications for maximum speed 
• Design mobile-based features 
• Collaborate with back-end developers and web designers to improve the usability 
• Get feedback from, and build solutions for, users and customers   

• Write functional requirement documents and guides 
• Create quality mockups and prototypes 
• Help back-end developers with coding and troubleshooting. 
• Ensure high-quality graphic standards and brand consistency 

Skills looking for: 

• Understanding of key design principles. 
• Proficiency in HTML, CSS, JavaScript, and React.js. 
• Should be good at CSS and sound knowledge about Tailwind and Material UI. 

• Understanding of server-side CSS. 
• Understanding of SEO principles. 
• Good problem-solving skills. 
• Excellent verbal communication skills. 
• Good interpersonal skills. 

Good to Have: 

• Experience in Next.js and AngularJS is highly preferred 

Opportunity in the Role: 

• Experienced founding team. 

• Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action. 
• Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders. 
• Backed by marquee global investors. 
• Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture. 
• All of the above perks of joining a high potential company very early, along with a competitive market salary. 

Desired candidates must have 3-6 years of experience as NodeJs Developers.

If the candidate cannot relocate to Gurgaon, we can also provide permanent Work from home for this position.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

Company: Product based Industry in Gurgaon - with offices in CANADA

Backed by intelligence and research, we assist your business perfect a greater outreach on the right audience. We are , your partner in professional growth. Offering bespoke consulting across varied segments, Trancis’ assistance is sure to set your business apart and ahead of your competition. With strong beliefs in detailed work approach, Trancis leaves nothing to chance. Meticulously going through each and every aspect of your business, we ensure that you have a well-oiled, and smooth- running venture. Appropriate business planning, correct legal and financial consulting, the right technical assistance, and more, experience an all- dimensional cooperation at . Company which stands for omnidirectional Now we are the leading IT based Industry in Gurgaon - with offices in Delhi NCR, Canada and France.We are specialized in Web Development & Digital Marketing with a proven track record of developing successful online store.Our overall client rating is 4.9 out of 5

Online test -> Final tech round

Product based / service based company

Role - Sr. Software Engineer - Java

Employment Type - Full Time, Permanent

Exp. - 5+ Years

Joining time - Immediately

work from home permanently

Knowledge and Skills:

• Strong experience in Advance Java, Spring, 
• Enterprise-grade cloud applications on Java EE platforms
•  

• Hands-on experience in designing and developing high-performing, scalable,

• Object Oriented analysis and Design patterns.
• Run the simulator against it for verifying the baseline.
• Trigger scripts that need to get the logs from the server
• Profound insight of Java and JEE internals (Memory Management, Transaction management)
• Excellent knowledge of Relational Databases SQL and ORM technologies
• Experience in developing RESTful web services
• Good experience in Spring, Spring Boot, REST APIs, Protocol Buffers
• Solid experience in creating and deploying micro services is very important.
• Working knowledge with AWS Lamda, Dockers
• Good to Have Skills: Shell script, MySQL
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit test

Proficient understanding of code versioning tools, such as GIT

Familiarity with build tools such as Ant, Maven, and Gradle

Familiarity with continuous integration

Mandatory skills: Advanced Java, Sprint Boot