Visionplus CMS

Sr Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

External Job Title :

Sr Support Services Analyst

Position Responsibilities :

Position Overview: We are seeking a dynamic and knowledgeable Support Services Analyst to join our team. This individual will play a crucial role in providing in-depth troubleshooting and support to our clients using Deltek Vantagepoint. The ideal candidate will have advanced accounting knowledge and experience with one of Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision) is a plus. 

Key Responsibilities: 

• Provide expert-level support to clients using Deltek Vantagepoint, addressing complex issues and customizing workflows. 
• Utilize advanced accounting knowledge to assist clients with their inquiries and troubleshooting needs. 
• Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. 
• Document all client interactions and solutions in our case tracking system. 
• Participate in ongoing training to stay updated with the latest features and best practices of Deltek Vantagepoint. 
• Mentor and assist junior analysts with inquiries and case resolutions. 
• Leverage AI tools to enhance support efficiency and effectiveness. 

Qualifications :

• 4+ years of experience in a support role, preferably with Deltek Vantagepoint or other Deltek ERP solutions. 
• Advanced knowledge of accounting principles and practices. 
• Strong problem-solving and troubleshooting skills. 
• Excellent communication skills, both written and verbal. 
• Ability to work effectively in a remote, collaborative team environment. 
• Experience with AI tools and technology is a plus. 
• A proactive and positive attitude, with a willingness to learn and grow within the organization. 

Required Skills & Qualifications

• Proven experience as an ERP Developer / ERP Technical Consultant
• Strong knowledge of ERP platforms (e.g., Odoo, SAP, Oracle NetSuite, Microsoft Dynamics, Tally ERP, or custom ERP)
• Proficiency in backend languages (Node.js, Python, Java, or PHP depending on ERP platform)
• Solid understanding of databases (MySQL, PostgreSQL, MongoDB, or SQL Server)
• Experience with API development and integration (REST, SOAP, GraphQL)
• Familiarity with front-end frameworks (React, Angular, or Vue.js)
• Strong knowledge of business processes (finance, HR, payroll, sales, inventory, supply chain)
• Hands-on experience in custom module development and ERP reporting
• Proficient in Git/version control and CI/CD practices
• Excellent problem-solving, analytical, and debugging skills

Preferred Qualifications

• Experience in Odoo, Oracle, or Microsoft Dynamics 365 ERP
• Knowledge of cloud platforms (AWS, Azure, GCP) for ERP deployment
• Familiarity with DevOps tools and automation
• Prior experience in manufacturing, construction, or service industry ERPs
• Strong documentation and communication skills

Responsibilities

> Selecting features, building and optimizing classifiers using machine

> learning techniques

> Data mining using state-of-the-art methods

> Extending company’s data with third party sources of information when

> needed

> Enhancing data collection procedures to include information that is

> relevant for building analytic systems

> Processing, cleansing, and verifying the integrity of data used for

> analysis

> Doing ad-hoc analysis and presenting results in a clear manner

> Creating automated anomaly detection systems and constant tracking of

> its performance

Key Skills

> Hands-on experience of analysis tools like R, Advance Python

> Must Have Knowledge of statistical techniques and machine learning

> algorithms

> Artificial Intelligence

> Understanding of Text analysis- Natural Language processing (NLP)

> Knowledge on Google Cloud Platform

> Advanced Excel, PowerPoint skills

> Advanced communication (written and oral) and strong interpersonal

> skills

> Ability to work cross-culturally

> Good to have Deep Learning

> VBA and visualization tools like Tableau, PowerBI, Qliksense, Qlikview

> will be an added advantage

Job Location: Hyderabad/Bangalore/ Chennai/Pune/Nagpur

Notice period: Immediate - 15 days

1.      Python Developer with Snowflake

Job Description :

1. 5.5+ years of Strong Python Development Experience with Snowflake.
2. Strong hands of experience with SQL ability to write complex queries.
3. Strong understanding of how to connect to Snowflake using Python, should be able to handle any type of files
4.  Development of Data Analysis, Data Processing engines using Python
5. Good Experience in Data Transformation using Python. 
6.  Experience in Snowflake data load using Python.
7.  Experience in creating user-defined functions in Snowflake.
8.  Snowsql implementation.
9.  Knowledge of query performance tuning will be added advantage.
10. Good understanding of Datawarehouse (DWH) concepts.
11.  Interpret/analyze business requirements & functional specification
12.  Good to have DBT, FiveTran, and AWS Knowledge.

Responsibilities :      

• Requirement gathering and stakeholder management for client projects.
• Scope software development projects, create various documents (e.g. SRS, wireframes etc) and define development roadmap along side technical lead.
• Coordinate with clients day to day and act as a product owner to ensure the software being developed is conceptualised and delivered per client's expectations.
• Facilitate kick off meetings, requirement meetings and status meetings.
• Setting out quality standards for various operational areas, ensuring a high quality customer experience while adhering to the SLA’s and work processes 
• Use tools such as JIRA for project management/tracking.
• Verify and validate the software on a regular basis.
• Ensure in-scope development and obtain change request approvals by evaluating against change control processes.
• Conduct impact assessments and manage risks/resolution with least impact to project constraints.
• Manage and mentor a team.
• Coordinate with sales team and participate in pre-sales activities as and when required.

Square Panda is a startup headquartered in Sunnyvale, CA with additional offices located in India 

and China. We are in a research based Ed-Tech space, focusing on children's early literacy. We 

have 3000+ schools under our belt and are proud to cater the needs of English Language 

development of 70,000+ kids worldwide. Our multisensory neuroscience research-based phonics 

learning system comes equipped with educational games to teach children many essential skills. 

With a curriculum that has been specially adapted for Indian schools and children, we strive to 

empower beginner learners through phonics awareness.

Responsibilities

• Develop and maintain art production workflow/pipeline by writing scripts/tools to aid artists to create more efficiently
• Become embedded with external customer teams to develop games, tools and provide support
• Integrate assets into client’s applications without sacrificing artistic vision or exceeding technical limits of the platform
• Produce particles, shaders and other VFX for Unity applications(Unity 2019.4 LTS)
• Build close relationships with client engineers and with Unity's internal development teams
• Efficiently solve problems, communicate, and educate our clients, both remotely and on-site at their offices
• Proactively train yourself to remain at the forefront of Unity Engine technology

Requirements

• Excellent skills in:
  
  
  • Understanding of the technical art asset delivery for an entire game for real-time use.
  • Writing shaders for real-time rendering.
  • Unity Visual Effect Graph
  • Using Photoshop, Illustrator for Texture & sheet creation.
  • Shader Graph for unity 2019.4.2
  • Communication, in both spoken and written English
  • Self-organization and working independently
  • Collaboration and working in teams
• Enthusiasm for working with video games projects.
• Minimum experience 2+ years.
• Location - Mumbai

Bonus points

• A portfolio demonstrating your ability to make beautiful things in real-time
• Experience on 2D games
• Scripting skills in C#
• Comprehensive knowledge of rendering fundamentals: modeling, texturing/shading/surfacing, rigging, animation, lighting, rendering
• Profiling and performance optimization of applications
• Experience using the Unity engine professionally
• Experience with technical writing, training or giving talks