Visionplus CMS

WordPress developers should have the following skills:

• Strong understanding of PHP back-end development.
• In and out understanding of WordPress and theme - plugin implementations.
• Much has experience and knowledge in improving WordPress performance.
• Meeting with website functional requirements.
• Experienced in content structuring and code optimization.
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
• Knowledge of code versioning tools.

Senior Technical Writer

Experience: 7+ Years 

Location: Bangalore, Remote

Type: Full-time 

About Digit88

Digit88 empowers digital transformation for innovative and high growth B2B and B2C SaaS companies as their trusted offshore software product engineering partner!

We are a lean mid-stage software company, with a team of 75+ fantastic technologists, backed by executives with deep understanding of and extensive experience in consumer and enterprise product development across large corporations and startups. We build highly efficient and effective engineering teams that solve real and complex problems for our partners.

With more than 50+ years of collective experience in areas ranging from B2B and B2C SaaS, web and mobile apps, e-commerce platforms and solutions, custom enterprise SaaS platforms and domains spread across Conversational AI, Chatbots, IoT, Health-tech, ESG/Energy Analytics, Data Engineering, the founding team thrives in a fast paced and challenging environment that allows us to showcase our best.

The Vision: To be the most trusted technology partner to innovative software product companies world-wide

The Opportunity

Since 2017, we have partnered with one of the world's foremost Conversational AI companies to set up their dedicated product engineering team in India. Over the past 5+ years we have been collaboratively engineering highly scalable, high performance, resilient platforms with teams in Seattle, Mountain View, UK, Israel and Germany.

Founded in New York City with over 1,200+ employees spanning 6 continents and dozens of countries, our partner is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot using the platforms that we are developing, our partner is a market leader in Conversational AI competing with the likes of Google Dialog Flow, IBM Watson, Microsoft and more.

Digit88 is seeking a senior technical writer to join our conversational AI team. You will be responsible for technical content for conversational Cloud Platform, technical guides, and marketing materials. You would be joining an existing team of 50+ professionals and help expand the Conversational AI professional services team that builds and delivers highly engaging and cutting edge chatbot/AI solutions that automate and power millions of conversations daily across the world.

Responsibilities:

• Content Creation: Develop technical content for conversational Cloud Platform, technical guides, user manuals and marketing materials. Should also be able to translate technical jargon into clear and accessible language for non-technical audiences.
• Research: Stay up-to-date with industry trends, emerging technologies, and best practices. Conduct in-depth research to gather relevant information and validate technical details to ensure accuracy in your writing.
• Collaborate with Subject Matter Experts: Work closely with technical experts and product teams to gather information, interview subject matter experts, and understand complex technical concepts. Build a strong rapport with technical teams to create content that resonates with the target audience.
• Content Strategy: Contribute to the development of content strategies based on goals, audience, and industry trends. Suggest new content ideas and formats to engage the audience effectively.
• Editing and Proofreading: Review and edit content to ensure clarity, consistency, and adherence to style guidelines. Check for grammar, punctuation, and spelling errors to deliver error-free content.
• Content Performance Analysis: Track and analyze the performance of content using relevant metrics and analytics tools. Use data insights to refine content strategies and improve engagement.
• Technical Documentation: Create comprehensive technical documentation for products, services, and features, ensuring clarity and accuracy for users and developers.

You should have proven experience in:

• As a Technical Content Writer, preferably in the technology industry like B2B SaaS Platforms. Experience on Conversational AI/Chatbots or other Low Code platforms experience is a big plus.
• Strong understanding of technical concepts and the ability to communicate them clearly to non-technical audiences.
• Excellent writing, editing, and proofreading skills with attention to detail.
• Familiarity with SEO principles and content optimization techniques.
• Proficiency in researching, organizing, and presenting complex technical information in a simplified manner.
• Ability to collaborate effectively with cross-functional teams and subject matter experts.

Preferred Skills:

• 7+ years experience in technical content writing for enterprise software.
• Good to have knowledge on content management systems (CMS) and content publishing workflows.
• Knowledge of industry-standard style guides and ability to adapt to the company's style guidelines.
• Bachelor's degree in a relevant field such as Computer Science, Engineering, Communications, or a related discipline is preferred.

Additional Project/Soft Skills:

• You are a creative problem solver
• Positive attitude and self-motivated
• Extremely detail-oriented and also able to see the big picture
• Excellent written and verbal communication skills and presentation ability
• Strong presentations skills 
• Strong problem-solving skills with creative approach

Benefits/Culture @ Digit88:

• Comprehensive Insurance (Life, Health, Accident)
• Flexible Work Model
• Accelerated learning & non-linear growth
• Flat organisation structure driven by ownership and accountability.
• Global Peers - Working with some of the best engineers/professionals globally from the likes of Apple, Amazon, IBM Research, Adobe and other innovative product companies
• Ability to make a global impact with your work, leading innovations in Conversational AI, Tele-Medicine, Healthcare and more.

You will work with a founding team of serial entrepreneurs with multiple successful exits to their credit. The learning will be immense just as will the challenges.

This is the right time to join us and partner in our growth!

We are  Looking for a full-time Sitecore Content Author with 2 to 5 years of experience in web content production and Sitecore Personalize development within Sitecore CMS. Please find the below JD for your reference and let us know if you are interested in this position.

Preferred candidate profile

1. Bachelor's Degree or Equivalent Work Experience 

2. 2-5 Years of Experience in web content production

3. 2--5 years Experience with Sitecore CMS                                                

4. Experience with Sitecore Personalize development

5. 2-5 Years of Experience web content development     

• Working shift- US Mountain time.
• Looking for a full time resource for a 6 months contract starting from 1st April.

Position Overview:

We are seeking a skilled and experienced Sitecore Support Engineer to join our team. The ideal candidate should have a minimum of 5 years of experience working with Sitecore version 9.0 and above. As a Sitecore Support Engineer, you will be responsible for providing technical support and troubleshooting assistance to clients using Sitecore CMS. You will work closely with clients, developers, and other stakeholders to resolve issues and ensure the smooth operation of Sitecore-based websites and applications.

Responsibilities:

1. Provide technical support to clients using Sitecore CMS, including issue resolution, troubleshooting, and escalation management.
2. Collaborate with cross-functional teams, including developers, project managers, and quality assurance, to resolve complex technical issues and deliver high-quality solutions.
3. Conduct in-depth investigations of reported issues, analyzing logs, reviewing code, and utilizing debugging tools to identify root causes and develop effective solutions.
4. Communicate effectively with clients to understand and document their technical issues, providing timely updates and resolutions to ensure client satisfaction.
5. Document troubleshooting steps, known issues, and resolutions in the knowledge base to enhance the support team's efficiency and effectiveness.

• Experience with client-focused solution architecture consulting, inclusive of project planning, estimating and resourcing.
• Write quality, maintainable code with extensive test coverage in a fast-paced professional software engineering environment.
• Experience in creating and maintaining dev-ops related scripts for enterprise applications.
• Technical delivery experience across the entire SDLC, with deep expertise in software development; at a minimum backend systems like JAVA (version 8+), JavaScript.
• Experience of formal project management environments, including Agile.
• Experience in creating low level designs of the entire applications including servers, deployments and workflows.
• Has an extensive and consistent ability of delivering complex projects throughout life cycle.
• Experience managing the development and delivery of commercial websites.
• Experience managing or leading a team of multi-skilled engineers, developers and QAs.

We are looking for an experienced and passionate WordPress Developer to join our IT team! As a WordPress Developer at our company, you will be responsible for both back-end and front-end development, including creating WordPress themes and plugins.

• IT Skill: operating system windows 10 basic of Linux
• Office-2016(Word, Excel, Power Point), Internet Surfing and Outlook 2016,
• Languages: HTML, CSS, Bootstrap4, JavaScript, J-query, Core PHP, WordPress, Magento & Drupal
• Build websites using WordPress.
• Prepare website proposals to present to clients.
• Provide technical support to clients.
• Write coding using HTML and CSS.
• Design new features for existing websites.
• Act as the company expert in creating PPC /Google AdWords campaigns to be integrated with new website builds.
• Manage a user guide to help clients understand site features and management of website to increase visitor satisfaction.
• Work on a new mobile development project to expand the company into mobile website development services.

• You will work with Account Managers and clients to troubleshoot the challenges they face on a day-to-day basis. This could be anything from solving small CMS hiccups to recommending a better workflow, leveraging HubL for a better solution, to executing great parts of HubSpot CRM implementations.
• You will work closely with the tech and marketing delivery teams to architect and implement HubSpot setup and workflows so you can achieve client goals in the most efficient manner.
• You will support and eventually lead HubSpot onboarding for company clients.
• You will be required to upskill on HubSpot and a host of other martech tools continuously and over time become a match specialist.
• You will enable the learning of others on HubSpot, so your love for knowledge sharing will be put to use.
• You will be assigned as a Project Manager for the company's marketing services clients.

Qualifications and skills

• 3+ Years working on HTML/CSS. JavaScript is a plus
• Experience working with Content Management Systems like HubSpot, WordPress, etc. 
• Have experience in HubL and creating HubSpot templates using HubL. HubSpot CMS certification is a plus.
• Worked with web designers to create HubSpot templates and custom modules from scratch.
• Worked on apps and integrations from the HubSpot marketplace.
• Understand APIs and integrations, from the tech as well as the business sides.
• Strong sense of design and are able to articulate what is on-trend, what looks good. Attention to detail is a must.
• Ability to work on multiple projects at once
• Excellent communication skills
• Critical thinking and troubleshooting