Content Writer

Job Description:

We are seeking a Helpdesk Executive with excellent written and communication skills to provide exceptional support to our users. The ideal candidate will be a quick learner, capable of troubleshooting and resolving issues efficiently, while maintaining a positive attitude.

Responsibilities:

• Respond to customer inquiries and technical issues via phone, email, or chat.
• Provide timely and accurate solutions to resolve user problems.
• Document all interactions and issues in the helpdesk system.
• Collaborate with internal teams to escalate complex issues.
• Maintain high levels of customer satisfaction through clear communication.

Requirements:

• Strong written and verbal communication skills.
• Ability to learn quickly and adapt to new technologies.
• Excellent problem-solving and multitasking abilities.
• Previous experience in a helpdesk or customer support role is a plus.

Join our team and help provide seamless technical support to our valued users!

The DataFlow Group is a leading global provider of specialized Primary Source Verification (PSV) solutions, background screening and immigration compliance services. The DataFlow Group partners with clients across the public and private sectors to assist them in mitigating potential risk by exposing fraudulent:

Duties and responsibilities:

Key Responsibilities:

● Model Selection & Training:

○ Lead the process of selecting and training state-of-the-art machine

learning models tailored to specific computer vision tasks, including object detection, image segmentation, and anomaly detection.

○ Apply advanced techniques for model fine-tuning and optimization to

achieve the best performance for various applications.

○ Leverage your expertise in YOLO, ViT (Vision Transformers), and other popular architectures to develop high-performing models.

● Computer Vision & Image Processing:

○ Develop and implement computer vision algorithms for tasks such as

object detection, image segmentation and anomaly detection.

○ Use tools like OpenCV for image pre-processing, augmentation, and other necessary transformations for robust model training.

● Model Deployment & Serving:

○ Deploy machine learning models in production environments using

TensorFlow or PyTorch Serving to create highly scalable and performant inference pipelines.

○ Ensure smooth integration of models with production systems and

optimise them for latency, throughput, and memory efficiency.

● MLOps & Data Pipelines:

○ Build and maintain end-to-end machine learning pipelines, from data

ingestion and processing to model inference and monitoring.

○ Apply best practices in ML Ops for versioning, tracking experiments,

automating workflows, and managing deployments.

○ Work with cloud platforms (AWS, GCP, Azure) and containerization

technologies (Docker, Kubernetes) for model serving.

● SQL & Data Management:

○ Write optimised and efficient SQL queries to extract and manipulate large datasets for model training and evaluation.

○ Analyse structured and unstructured data to generate insights and

features for model development.

● Model Evaluation & Performance Metrics:

○ Use statistical methods and metrics to evaluate model performance,

ensuring high accuracy, precision, recall, F1 score, etc., on real-world tasks.

Skills/ Qualifications:

1. Qualifications:

a. Bachelors or Masters. in Computer Science, Machine Learning, Artificial Intelligence, or related field.

b. 5+ years of hands-on experience in data science and machine learning, with a focus on computer vision.

2. Technical know-how:

a. Strong expertise in computer vision tasks, including object detection (YOLO), image segmentation, and image classification.

b. Knowledge of using tools like LabelMe to create image annotations required for training data labelling.

c. In-depth knowledge of deep learning frameworks such as TensorFlow, PyTorch, and Keras.

d. Familiarity with Vision Transformer (ViT) models and their applications.

e. Proficiency with OpenCV for image pre-processing, augmentation, and other related tasks.

f. Experience in building and deploying machine learning models using

TensorFlow Serving, PyTorch Serving, or similar tools.

g. Strong MLOps experience, with hands-on knowledge of creating and

maintaining data pipelines, automating workflows, and managing model

deployments using tools like Docker, Kubernetes, and cloud platforms (AWS, GCP, Azure).

3. Data Handling:

a. Expertise in writing optimised SQL queries for large-scale data processing and analysis.

b. Ability to work with large, complex datasets and efficiently query, clean, and process them for training and inference purposes.

4. Model Evaluation:

a. Strong understanding of statistical methods and metrics to evaluate machine learning model performance.

b. Experience with A/B testing, model validation techniques, and performance benchmarking.

Good to have:

● Experience with large-scale distributed machine learning systems.

● Knowledge of advanced techniques such as self-supervised learning, transfer learning, or reinforcement learning.

● Familiarity with data versioning and experiment tracking tools like MLflow or DVC.

● Experience in integrating machine learning models into production environments for real-time inference.

Exciting Opportunity at Eloelo: Join the Future of Social Media with India’s largest Live Streaming & Social Gaming Platform

Are you ready to be a part of the dynamic world of live streaming and social gaming? Look no further! Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart veteran Saurabh Pandey, is on the lookout for passionate individuals to join our growing team in Bangalore.

About Us:

Eloelo stands at the forefront of the creator economy, live streaming & gaming - offering a unique blend of interactive experiences, including chatrooms, audio rooms, and captivating live games. Our platform has successfully attracted audiences from all corners of India, providing a space for self expression, communities to thrive.

Recent Milestone:

In pursuit of excellence, Eloelo has secured a significant milestone by raising a Pre-Series B round of $22Mn in October 2023 from a diverse group of investors, including Kalaari, Griffin Gaming, Courtside Ventures, Lumikai & Waterbridge Ventures with a cumulative capital raise of over $37 Mn.

Why Eloelo?

• Be a part of a team that thrives on creativity and innovation in the live streaming and social gaming space.
• Build a new-age social network, almost like a digital third place that is safe, trusted & encourages interactivity
• Create at the intersection of RTC, AI, Games, Audio/ Video, ML & Chat which empowers creators to grow and monetize their presence
• Working with a world class team, high performance team that constantly pushes boundaries and limits , redefines what is possible 
• Fun and work at the same place with amazing work culture , flexible timings and vibrant atmosphere

What You Will Do

• Develop an in-depth comprehension of customer segments and their distinctive behaviors through data science and analytical insights.
• Take charge of the entire customer journey, from inception to completion, while maintaining accountability for its effectiveness.
• Utilise global product knowledge and customer insights to identify user needs, generating actionable data-driven recommendations for product enhancement.
• Collaborate across departments, including product, design, business, and brand marketing, to devise and execute growth strategies rooted in data analysis.
• Employ continuous experimentation to enhance value propositions and streamline execution processes.
• Drive monthly customer key performance indicators (KPIs) such as acquisition, churn reduction, activation, and revenue growth.
• Proactively identify and rectify marketing funnel issues to mitigate and minimize customer churn.
• Foster cross-functional collaboration with teams spanning design, engineering, marketing, and data analytics to ensure seamless product initiative delivery.

Core Competencies, Knowledge and Experience:

• 2-3 years relevant experience in leading and driving customer funnel initiatives
• Proven track record of successful growth campaigns
•  Expertise with CRM tools such as CleverTap, Zendesk, MoEngage, Hubspot etc
• Expertise with analytical tools for marketers such as Google Analytics, Mixpanel, Appsflyer, Adjust etc
• Being comfortable with working in a dynamic and diverse work environment
•  Highly analytical thinking and ability to analyze and interpret wide variety of data
• Ownership and self-driven mindset

If you're ready to be a part of a groundbreaking journey and contribute to the success of Eloelo, apply now! Let's redefine the future of live streaming and social gaming together.

Eloelo is an equal-opportunity employer. We encourage applicants from all backgrounds to apply.

Experience: 3+ years of experience in Cloud Architecture

About Company:

Cloud Architect / Lead

• Role Overview

• Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.

• Key Knowledge

• 3-5+ years of experience in AWS/GCP or Azure technologies
• Is likely certified on one or more of the major cloud platforms
• Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
• Ability to guide and lead internal agile teams on cloud technology
• Background from the financial services industry or similar critical operational experience

Your Impact:

•                 Interact clearly with clients and the on-shore and off-shore project teams

•                 Regular involvement in thought leadership Best Practices development

•                 Facilitate end to end project design & development while working closely with global client

Your Skills & Experience:

•                 4 to 14 years of development experience in SFDC

•                 Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex

•                 Deep knowledge of Lightning framework

•                 Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design

•                 Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud

•                 Conceptualize end to end integration projects & knowledge of authentication mechanism

•                 Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration

•                 Working knowledge on continuous integration, working with repositories (e.g. Git)

•                 Should have experience to design the data flow and work with any ETL or dataloader

•                 Excellent experience in designing and architecting large scale applications

•                 Thorough understanding of Solution architecting & Estimation process

•                 Excellent consulting skills, oral and written communication, presentation, and analytical skills 

Set Yourself Apart With:

•                 Salesforce Certifications

•                 Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B

•                 Incident and problem management skills

•                 Ability to provide necessary coaching to bring juniors up to speed on the technology

•                 Exceptional written skill for solution documentation creation for both technical and non-technical material

•                 Background in force.com platform and deployment experience in an outsourced service environment

•                 Articulation skills & Good team player

•                 Self-starter and self-learner with keen interest to grow

•                 Process orientation and the ability to define and setup processes

•                 Mentoring team members

Benefits of Working:

•                 Gender Neutral Policy

•                 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)

•                 Generous parental leave and new parent transition program

•                 Flexible work arrangements

•                 Employee Assistance Programs to help you in wellness and well being  

Job Summary

• Excellent hands-on experience with Go lang (if not Golang, in either JAVA, DotNet and/or NodeJS)
• Write CRONs and background tasks required for the growth of business and product
• Build REST APIs as required
• Ability to code using design principles
• Write reusable code and libraries for future use
• Have the working knowledge of Microservices Architecture using Docker
• Collaborate with other team members and stakeholders in executing various new and existing ideas
• Possesses the knowledge of developing and deploying in Linux environments
• Passion for building great products and loads of energy.

Key Skills
Skills that we would be more than happy for a dev to have: - Worked in CI/CD environments - Developed code using TDD/BDD approach. - Worked with Virtualization on Linux (KVM) - Experience in working in Agile development environment 

About You

We’re looking for exceptional Engineers with an amazing breadth and depth of technology expertise! If you’re the kind of person that looks at the bigger picture and want to build something that has a real impact on the end user, go ahead and apply for the position.

Ability to see the big picture but still love to code!

Strong in backend languages, such as Java, DotNet or NodeJS!

Familiar with client-side frameworks such as React, Angular, Vue etc.

Strong HTML/CSS skills – you understand not only how to build the data, but how to make it look great too.

Knowledge of architectural design and you like to build something scalable and flexible to support business

Agile or Scrum is your favorite development approach.

And when we start talking about performance, security and unit testing? Well that’s music to your ears

Technical Competencies

• Strong Java/J2EE development experience with demonstrated ability to develop and troubleshoot large mission applications & Software Products
• Experience on exception handling, correct use of data structures, multi-threaded programming, memory management and application tuning
• Excellent exposure in Object Oriented Design skills using Java/J2ee along with:
• Core Java Language (Collections, Concurrency/Multithreading)
• JDBC concepts (connection pooling, statement, result set)
• Web Technologies (Struts/Struts 2, Spring (IOP, MVC, AOP), Hibernate, JSP, Web services)
• Database optimization and profiling
• Core/JEE/Integration Design patterns/UML
• Should have experience in Unit Testing
• Good hands on experience with RDBMS like MySQL/Oracle with ability to write SQL Queries/Stored Procedures/Triggers/Joins/View etc
• Practical application of software product development standards and methodologies including Agile, XP, Kanban, RUP and UML
• Ability to apply design patterns consistently and also accurate when building per design requirements
• Good experience in source control, unit testing, code verification, documentation, automated build, continuous integration, metrics, and code reviews.
• Demonstrated problem solving, analytic and troubleshooting skills.
• Strong written and oral communication skills are required to effectively engage internal stakeholders and their technical representatives.