We are Looking for a full-time Sitecore Content Author with 2 to 5 years of experience in web content production and Sitecore Personalize development within Sitecore CMS. Please find the below JD for your reference and let us know if you are interested in this position.
Preferred candidate profile
1. Bachelor's Degree or Equivalent Work Experience
2. 2-5 Years of Experience in web content production
3. 2--5 years Experience with Sitecore CMS
4. Experience with Sitecore Personalize development
5. 2-5 Years of Experience web content development
- Working shift- US Mountain time.
- Looking for a full time resource for a 6 months contract starting from 1st April.
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Senior Technical Writer
Experience: 7+ Years
Location: Bangalore, Remote
Type: Full-time
About Digit88
Digit88 empowers digital transformation for innovative and high growth B2B and B2C SaaS companies as their trusted offshore software product engineering partner!
We are a lean mid-stage software company, with a team of 75+ fantastic technologists, backed by executives with deep understanding of and extensive experience in consumer and enterprise product development across large corporations and startups. We build highly efficient and effective engineering teams that solve real and complex problems for our partners.
With more than 50+ years of collective experience in areas ranging from B2B and B2C SaaS, web and mobile apps, e-commerce platforms and solutions, custom enterprise SaaS platforms and domains spread across Conversational AI, Chatbots, IoT, Health-tech, ESG/Energy Analytics, Data Engineering, the founding team thrives in a fast paced and challenging environment that allows us to showcase our best.
The Vision: To be the most trusted technology partner to innovative software product companies world-wide
The Opportunity
Since 2017, we have partnered with one of the world's foremost Conversational AI companies to set up their dedicated product engineering team in India. Over the past 5+ years we have been collaboratively engineering highly scalable, high performance, resilient platforms with teams in Seattle, Mountain View, UK, Israel and Germany.
Founded in New York City with over 1,200+ employees spanning 6 continents and dozens of countries, our partner is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot using the platforms that we are developing, our partner is a market leader in Conversational AI competing with the likes of Google Dialog Flow, IBM Watson, Microsoft and more.
Digit88 is seeking a senior technical writer to join our conversational AI team. You will be responsible for technical content for conversational Cloud Platform, technical guides, and marketing materials. You would be joining an existing team of 50+ professionals and help expand the Conversational AI professional services team that builds and delivers highly engaging and cutting edge chatbot/AI solutions that automate and power millions of conversations daily across the world.
Responsibilities:
- Content Creation: Develop technical content for conversational Cloud Platform, technical guides, user manuals and marketing materials. Should also be able to translate technical jargon into clear and accessible language for non-technical audiences.
- Research: Stay up-to-date with industry trends, emerging technologies, and best practices. Conduct in-depth research to gather relevant information and validate technical details to ensure accuracy in your writing.
- Collaborate with Subject Matter Experts: Work closely with technical experts and product teams to gather information, interview subject matter experts, and understand complex technical concepts. Build a strong rapport with technical teams to create content that resonates with the target audience.
- Content Strategy: Contribute to the development of content strategies based on goals, audience, and industry trends. Suggest new content ideas and formats to engage the audience effectively.
- Editing and Proofreading: Review and edit content to ensure clarity, consistency, and adherence to style guidelines. Check for grammar, punctuation, and spelling errors to deliver error-free content.
- Content Performance Analysis: Track and analyze the performance of content using relevant metrics and analytics tools. Use data insights to refine content strategies and improve engagement.
- Technical Documentation: Create comprehensive technical documentation for products, services, and features, ensuring clarity and accuracy for users and developers.
You should have proven experience in:
- As a Technical Content Writer, preferably in the technology industry like B2B SaaS Platforms. Experience on Conversational AI/Chatbots or other Low Code platforms experience is a big plus.
- Strong understanding of technical concepts and the ability to communicate them clearly to non-technical audiences.
- Excellent writing, editing, and proofreading skills with attention to detail.
- Familiarity with SEO principles and content optimization techniques.
- Proficiency in researching, organizing, and presenting complex technical information in a simplified manner.
- Ability to collaborate effectively with cross-functional teams and subject matter experts.
Preferred Skills:
- 7+ years experience in technical content writing for enterprise software.
- Good to have knowledge on content management systems (CMS) and content publishing workflows.
- Knowledge of industry-standard style guides and ability to adapt to the company's style guidelines.
- Bachelor's degree in a relevant field such as Computer Science, Engineering, Communications, or a related discipline is preferred.
Additional Project/Soft Skills:
- You are a creative problem solver
- Positive attitude and self-motivated
- Extremely detail-oriented and also able to see the big picture
- Excellent written and verbal communication skills and presentation ability
- Strong presentations skills
- Strong problem-solving skills with creative approach
Benefits/Culture @ Digit88:
- Comprehensive Insurance (Life, Health, Accident)
- Flexible Work Model
- Accelerated learning & non-linear growth
- Flat organisation structure driven by ownership and accountability.
- Global Peers - Working with some of the best engineers/professionals globally from the likes of Apple, Amazon, IBM Research, Adobe and other innovative product companies
- Ability to make a global impact with your work, leading innovations in Conversational AI, Tele-Medicine, Healthcare and more.
You will work with a founding team of serial entrepreneurs with multiple successful exits to their credit. The learning will be immense just as will the challenges.
This is the right time to join us and partner in our growth!
Location : Pune
Notice Period : Immediate to 15days
JD
- Expertise Area – CMS is must
- Preference – Prior SBIC working experience
Position Overview:
We are seeking a skilled and experienced Sitecore Support Engineer to join our team. The ideal candidate should have a minimum of 5 years of experience working with Sitecore version 9.0 and above. As a Sitecore Support Engineer, you will be responsible for providing technical support and troubleshooting assistance to clients using Sitecore CMS. You will work closely with clients, developers, and other stakeholders to resolve issues and ensure the smooth operation of Sitecore-based websites and applications.
Responsibilities:
- Provide technical support to clients using Sitecore CMS, including issue resolution, troubleshooting, and escalation management.
- Collaborate with cross-functional teams, including developers, project managers, and quality assurance, to resolve complex technical issues and deliver high-quality solutions.
- Conduct in-depth investigations of reported issues, analyzing logs, reviewing code, and utilizing debugging tools to identify root causes and develop effective solutions.
- Communicate effectively with clients to understand and document their technical issues, providing timely updates and resolutions to ensure client satisfaction.
- Document troubleshooting steps, known issues, and resolutions in the knowledge base to enhance the support team's efficiency and effectiveness.
6 Hessel Rd | London W13 9ES | United Kingdom
http://www.raptorsupplies.com" target="_blank">www.raptorsupplies.com
JOB TITLE: CONTENT TEAM LEAD
Who Are We?
Raptor Supplies is a leading e-commerce portal offering more than 7,50,000 high-quality MRO products and industrial supplies to SMEs, and large corporate and public-sector organisations in the UK, Ireland, Europe, the Middle East, Africa and Asia. The company’s offerings include a broad range of abrasives, cleaning tools, electrical equipment, fasteners, hand tools, hardware, lab supplies, lighting solutions, material handling and machining tools from more than 2400 renowned brands across the globe.
What Are We Looking For?
As a Content Lead, you will be responsible for creating content strategies that can help reach our traffic goals; and leading a team of technical writers and sub-editors.
LOCATION:
A&M Supplies India Pvt. Ltd.
A 41, L4 Second Floor, Espire Infrastructure
Mohan Cooperative Industrial Estate
New Delhi, 110044
KEY RESPONSIBILITY AREAS:
● Proofread and edit the content written by the team
● Conduct writing or editing sessions for the team, explaining new styles to be adopted, highlighting errors being made and preparing feedback documents on how to embrace our in-house writing style
● Work with the SEO, Catalog and SEM Teams to prepare the daily target pipeline for the Content Team.
● Send daily quantum reports and weekly reports for uploading content on the website.
● Manage the day-to-day workflow and discipline of the Team; set and update targets, and grade the work quality of the Team.
REQUIRED EXPERIENCE, QUALIFICATIONS AND SKILLS:
● A minimum of 2 years of content editing experience
● Prior experience in technical writing, editing or documentation will be preferred
● Excellent writing, editing and proofreading skills
● Effective working across multiple cross-functional teams
● Proficiency in Google Suite, Asana and WordPress
1) Minimum 10 - 14 years of overall experience.
2) Minimum 5+ years of hands-on experience implementing Adobe AEM, AEM architecture, AEM
Application Design and Development.
3) Minimum 4-5 years of experience in design, develop and support of large-scale web application
development, AEM deployment architecture.
4) More than 7 years of Software Programming/Demand Generation experience.
5) Strong knowledge and working experience with Java development is a MUST.
6) Good knowledge and working experience with HTML, CSS, JavaScript frameworks
7) Experience with REST, OSGi, Sling and SOAP.
8) Develop Build scripts in Gradle/Maven.
9) Proficiency with complex IT/software solutions is a must.
10) Good to have experience in either Database Marketing, Marketing Operations, or Email Marketing.
11) Strong process development skills; ability to transform best practices and prospect requirements into
highly efficient and executable business processes.
12) Excellent verbal and written communication and articulation skills.
13) Ability to apply creative thinking and sound reasoning, and to communicate effectively verbally and in
writing.
14) Strong interpersonal skills. Must be able to work independently and function as a strong team player.
15) Proactive, detail-oriented and capable of handling a significant volume of work.
16) Must be able to demonstrate resourcefulness, motivation, initiative.
17) Results oriented, outstanding attention to detail, ability to prioritize and meet deadlines. Attention to
Detail.
18) Excellent analysis skills and the ability to develop processes and methodologies.
Responsibilities :-
- Experience with client-focused solution architecture consulting, inclusive of project planning, estimating and resourcing.
- Write quality, maintainable code with extensive test coverage in a fast-paced professional software engineering environment.
- Experience in creating and maintaining dev-ops related scripts for enterprise applications.
- Technical delivery experience across the entire SDLC, with deep expertise in software development; at a minimum backend systems like JAVA (version 8+), JavaScript.
- Experience of formal project management environments, including Agile.
- Experience in creating low level designs of the entire applications including servers, deployments and workflows.
- Has an extensive and consistent ability of delivering complex projects throughout life cycle.
- Experience managing the development and delivery of commercial websites.
- Experience managing or leading a team of multi-skilled engineers, developers and QAs.
JOB ROLE AND RESPONSIBILITIES:
only Insurance Sector
● Creating insurance and sales related courses and curriculum
● Designing courses based on customers’ needs and understanding
● Using a good blend of different E-learning formats like videos, pdfs, flashcards, etc
● Designing different levels of digital learning paths for the user based on their previous understanding
● Research and content creation for video content, ebooks, podcasts, microlearning etc
SKILLS REQUIRED
● Strong understanding of insurance and personal finance
● Experience working with either content or training in an insurance company
● Experience in creating eLearning modules
● Hands-on experience in analyzing customer needs and creating content and solutions based on the same
● Software Proficiency on Articulate 360, (Articulate Storyline, Articulate Studio), Camtasia, Captivate is an add on
● Proficiency in MS Office (Word, PowerPoint, Excel )
● Ability to write content that is clear, concise, and grammatically correct
● Ability to self-manage multiple development projects and deadlines
● A basic understanding of spoken Hindi would be helpful
● Ability to work in a team environment
● Ability to take feedback and incorporate it into the development of projects
We are looking for an experienced and passionate WordPress Developer to join our IT team! As a WordPress Developer at our company, you will be responsible for both back-end and front-end development, including creating WordPress themes and plugins.
Personal Skill: Flexible with work, Good Leadership Skill, Good Communication Skill.
- IT Skill: operating system windows 10 basic of Linux
- Office-2016(Word, Excel, Power Point), Internet Surfing and Outlook 2016,
- Languages: HTML, CSS, Bootstrap4, JavaScript, J-query, Core PHP, WordPress, Magento & Drupal
- Build websites using WordPress.
- Prepare website proposals to present to clients.
- Provide technical support to clients.
- Write coding using HTML and CSS.
- Design new features for existing websites.
- Act as the company expert in creating PPC /Google AdWords campaigns to be integrated with new website builds.
- Manage a user guide to help clients understand site features and management of website to increase visitor satisfaction.
- Work on a new mobile development project to expand the company into mobile website development services.
- Installation / configuration / maintenance of AEM Author, Publisher, Apache webserver and Dispatcher module configs.
- Good understanding of Linux and Unix commands, Sightly, JSP, JavaScript
- Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM) and DAM.
- Support of AEM infrastructure with load-balanced, replicated and fail-over capabilities.
- Ability to monitor Adobe Experience Manager infrastructure and provide proactive support, problem management and root cause analysis.
- Implement best practices for infrastructure configuration, migration/deployment and backup.
- Integrating Adobe AEM 6.x/AEM/DAM with external applications.
- Support application deployment into the Adobe Experience Manager environments, DAM, configuring application needs, deploying code/content, troubleshooting and performance tuning.
- Understand and participate in change control and change management processes.
- Should be able to work independently or with minimum guidance.
- Experience in troubleshooting production environment issues and working closely with Development teams
- Experience with AEM administration, including user permissions, synchronization, sling, auditing, reporting, and workflows.