Senior Automation Engineer

Sr. Devops Engineer – 12+ Years of Experience

Key Responsibilities:

Design, implement, and manage CI/CD pipelines for seamless deployments.

Optimize cloud infrastructure (AWS, Azure, GCP) for high availability and scalability.

Manage and automate infrastructure using Terraform, Ansible, or CloudFormation.

Deploy and maintain Kubernetes, Docker, and container orchestration tools.

Ensure security best practices in infrastructure and deployments.

Implement logging, monitoring, and alerting solutions (Prometheus, Grafana, ELK, Datadog).

Troubleshoot and resolve system and network issues efficiently.

Collaborate with development, QA, and security teams to streamline DevOps processes.

Required Skills:

Strong expertise in CI/CD tools (Jenkins, GitLab CI/CD, ArgoCD).

Hands-on experience with cloud platforms (AWS, GCP, or Azure).

Proficiency in Infrastructure as Code (IaC) tools (Terraform, Ansible).

Experience with containerization and orchestration (Docker, Kubernetes).

Knowledge of networking, security, and monitoring tools.

Proficiency in scripting languages (Python, Bash, Go).

Strong troubleshooting and performance tuning skills.

Preferred Qualifications:

Certifications in AWS, Kubernetes, or DevOps.

Experience with service mesh, GitOps, and DevSecOps.

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

Job Responsibilities :

• Must have knowledge of at least two PHP frameworks out of Laravel, Cakephp, CodeIgniter and YII.
• Must have basic knowledge of HTML, CSS, JavaScript and jQuery.
• Knowledge of CMS architectures like Wordpress, Joomla, Drupal etc. will be an added advantage.
• Knowledge of eCommerce frameworks like WooCommerce, Magento, OpenCart etc will be an added advantage.
• Good knowledge of Object-Oriented Concepts & a strong passion for Software Development.
• Strong Interaction and Design Sense
• Familiarity with LAMP stack (Apache, MySQL and phpMyAdmin)
• Comfortable with SQL and/or Script Programming.
• Experience in Designing & Developing Database in MySQL is a MUST.

Required Skills:

• Knowledge and/or willingness to learn, highly motivated.
• Fully comfortable working in English, both in written and spoken language.

1. Proven experience as a Tele Caller or similar sales/customer service role

2. Excellent communication and interpersonal skills

3. Ability to remain calm and professional under pressure

4. Strong sales and negotiation skills

5. Ability to work well in a team

6. Knowledge of Loan Products

7. Keep accurate records of customer interactions and transactions

8. Follow up with customers to ensure customer satisfaction and secure sales

'As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Job description :

Looking for a passionate developer and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

• Design and develop new features using Full-stack development (Java/Spring/React/Angular/Mysql) for a cloud(AWS/others) and mobile product application in SOA/microservices architecture.
• Design awesome features and continuously improve them by exploring alternatives/technologies to make design improvements.
• Performance testing with Gatling (Scala).
• Work with CI/CD pipeline and tools (Docker, Ansible) to improve the build and deployment process.
• Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

• Good coding/problem-solving skills and interest in learning new things will be the key.
• Time/Training will be provided to learn new technologies/tools.
• 1 or more years of professional experience in building web/mobile applications using Java or similar technologies (C#, Ruby, Python, Elixir, NodeJS).
• Experience in Spring Framework or similar frameworks.
• Experience in any DB (SQL/noSQL)
• Any experience in front-end development using React/Vue/Angular/similar frameworks.
• Any experience with Java/similar testing frameworks (JUnit/Mocks etc).

Head of Technology

He/She should be a ‘most technical business person’ and his/her goal is to build a great company, not only a technology which just sounds cool. Let’s make it simpler - the primary job of the Tech. head is to make sure the company's technology strategy serves its business strategy. We strongly believe along with technology understanding every Technology Head needs great understating of the business itself.

Role Overview:

Get “Tech” in order: Help answer fundamentals of technology blocks to be used, choice of certain platform/tech over other, helping team visualize product with the available resources and assets

Innovation through Research and continuous improvement. Head of technology is one strategic personnel who provides critical and factual inputs for IP Creation.

Connecting Business Requirements with activity: Given that, Head of technology is an executive Tech leader, it’s easy for him to understand the business opportunities which Tech Product could create. He/She bring the perspective of tech as a differentiator. He/She should understand the “Market Needs” language talked by his other executive colleagues.

Methodology: With time, help build progressive learning culture and establish predictable model of envisioning, designing and developing products/ platforms and services.

Architecture Practices: Making sure that best practices are defined and followed by team is very important. he/she may have to garbage guy and clean the code time to time. Making reviews on Code Quality is an important activity that he/she should follow. For example, you build an amazing product but during deployment and testing stage performance is hit, or a bug fixes are taking more time than actual building a feature etc. need to be avoided.

Help build, manage, and validate a Tech Roadmap for its Products. As validation of idea happen with acquisition of users and customers, product / platform / service may undergo transformation on required features set and Market needs. A roadmap to achieve those “vanity goals” for the project, and be able to successfully tweak an approach with changing needs is expected from Head of technology.

Responsibilities of the role:

• Plan the project & Assign tasks & complete them within the agreed timelines with client
• Use PMP tools to manage projects
• Attend client meetings and take briefings
  Help Business teams to innovate and keep them updated with new technologies
• Documentation as per the process – BRS, SRS, HLD & LLD
• Manage a team; set processes in place to facilitate everyday operations seamlessly
• If required, code.

 What you will need: 

• PHP/MySQL, Angular JavaScript, jQuery, Memcached
• Experience: Minimum 10+ year is required (PHP/MySQL)
• Good Understanding of MVC design patterns and frameworks (CodeIgniter / Zend/Laravel).
• Solid Knowledge of OOPS.
• Solid experience with MySQL - writing and optimizing SQL for high performance systems with large Database
• Extensively worked on Mobile platforms.
• Must have Experience on either of Social API like Facebook, Twitter, Gmail
• Good knowledge of GIT, SVN