Senior Automation Engineer - Testing

Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation. 

Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need. 

Peacock Engineering’s Technical Services team is now looking for an Test Analyst Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.

• Manual testing
• Functional including Smoke, Integration, System, System integration and Regression testing.
• Limited Non-functional testing.
• Analysing requirements documentation and user stories to build standardised test artifacts.
• Creating Test Data requirements and prerequisites.
• Planning and creating test traceability matrix for the projects involved.
• Provide technical services over the entire lifecycle of a project.
• Effective communication skills (verbal and written) possess the ability to multi-task.
• Waterfall and Agile methodology work experience.

Skill Requirements - Essential:

• Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
• Minimum four (4) years of work experience.
• Effective communication skills, and the ability to work well in a project team environment.
• Creating Test plan, Test cases, and Test Reporting documentations.

Skill Requirements - Preferable:

• DevOps Methodology work experience.
• API testing- Postman/SOAP API/REST API.
• Knowledge of Automation testing (functional or non-functional).
• Maximo knowledge required to help plan and execute numerous projects.
• Certification in relevant work domain.

• Professional and committed, with a disciplined approach to work.
• Motivated and driven by finding and providing solutions to problems.
• Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
• Has respect for others and their views.
• Technology minded and focused, enthusiastic about technologies.
• Analytical, able to raise from the detail and see the bigger picture.
• Dedicated to continually updating and upgrading own knowledge.
• Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
• Values quality at the centre of all things in work.

Due to considerable amounts of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually.  Self-drive to communicate constantly using web collaboration and video conferencing is essential.

As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

About PlanetSpark

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a series B funded global company impacting over 13 countries through live classes on communication skills through handpicked top 1% teachers, We are the category creators and market leaders in the communication skills segment. Our learners participate in gripping debates, create viral YouTube videos start their podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. We Are backed by some top VCs, such as prime venture partners, Indian Angel network FIITJEE, and global entrepreneurs such as Binny Bansal, Deep Karla Gokul, and Shirish Nandkarni. We have raised over dollar 24 million till date over five rounds. Come join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this rollercoaster ride to build the most loved brand for kids who will move the world!

Key Statics - Series B Funded - 13 countries - 35k Students - 4K Teachers - 2 Million Enrolled Classes

Mission statement for the role:

- Generate revenue by achieving weekly target through consultative inside sales.

Roles and responsibilities:

- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:

- Inviting parents or the adult learners to a video counseling session

- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase

- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program

How is sales at PlanetSpark different?

- High Intent Leads - you get leads after they take a 1-hour demo.

- Extensive Training- you will get extensive instructor training and on-the-job training

- Career Progression - Get fast-track growth in designation and compensation

- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!

Your career path

Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.

- Business development counselor

- Senior business development counselor

- Assistant Manager

- Manager

- Senior Manager

- Associate Director - Associate Vice President - Vice president

Key skills to be successful in the role:

- Excellent communication, interpersonal presentation, and problem-solving skills

- A go better attitude and winning mindset

- Excellent influencing skills and Street smartness

- Performance-driven people who adhere to guidelines set by the organization

What we're looking for?

- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.

- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.

- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.

CULTURE SNEAK-PEAK

Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.

- Take a sneak-peek at our impact here https://lnkd.in/dvjncjTw

- Catch how we do things at our office https://lnkd.in/d3HRvbu2

- Life at PlanetSpark https://youtu.be/UY5hcQQ9Zml

Is software engineering your passion? Are you always hungry for challenges? Do you like to take risks?  Do you always crave to learn more and more? Do you like to help others solve their problems? Do you like to solve complex problems by simple methods?

• Culture to promote learning and growth by relentless focus on innovation.
• A team of aces to work with.
• Streamlined engineering processes woven around Agile methodology with the help of tools.
• Design led engineering focus.
• Opportunity to work on B2B and B2C products in various domains like healthcare & education.
• Opportunity to work on cutting edge technologies like IoT, Azure, AWS, Power BI, ML, Data Analytics etc.

• At least 4 years of experience in software development.
• High proficiency of OOP.
• More than 3 years of writing code in C#.
• Strong knowledge of SQL, writing stored procedures and advanced aggregation concepts in SQL.
• Expertise in web application development using ASP.NET MVC and creating Web APIs on .NET Core.
• Proficiency in modern Javascript (ES6 and up) and/or Typescript.
• At least 1 year experience in Angular. 
• Experience with developing applications for Azure PaaS will be preferred.
• Ability to troubleshoot and debug applications for functional and common problems.

• Working experience with Scrum methodology.
• Good written and Verbal Communication Skills.
• Understanding of commonly used design principles and design patterns.
• Working experience in writing automated unit tests using MSTest or any other similar framework

About this role

CareerNinja is a personalised learning platform, that leverages AI to create customised learning environments for a learner based on their goal and background.
It curates the right content & connects to the right industry mentors & job opportunities to enable youth to learn in an experiential manner & achieve their next career goal.
We are ultimately working to productise learning & career goal achievement so as to make the same accessible to anyone at mass-global scale.

Your role, very simply put, is to work with the Founder directly & make this happen. Along with the design & dev teams, you will drive product right from understanding the users, designing the right experience & interface to make it happen & ensuring it is shipped on time & of course continuously iterated. This is an opportunity to literally own and build a product from it's early days & see it to scale given the fast growth. Ultimately you will also drive product monetisation & growth.

If you grow well you will be the one leading all things product, thus this is an exciting leadership role.

Responsibilities

1. Understand markets, competition, and user requirements in depth.
2. Work collaboratively with the UX/UI and engineering team.
3. Define a roadmap for the development team.
4. Explore and integrate monetisation strategies and evolve business models
5. Execute on that roadmap to ensure resiliency and reliability of the product.
6. Work closely with engineering to solve problems and build elegant solutions.
7. Work closely with design and content team to ensure you’re enriching the end-customer experience.
8. Learn, understand and predict user interactions.

Experience

1. 1-4 years of product management experience.
2. Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Growth and Business. Marketing understanding is a definite plus
3. Successful track record in planning, developing and executing a strategy for a product while collaborating cross-functionally.
4. Solid engineering fundamentals & strong expsoure to technology.
5. You’re entrepreneurial and are comfortable working in a complex and fast-paced environment.
6. Analytical and data-driven, you love digging into the data to understand what’s happening and define & measure success on every project.
7. You’re passionate about your customers and always bring questions back to what will serve them best.
8. You’re a confident communicator.
9. Experience driving the product vision, go-to-market strategy, and design discussions.
10. Experience as a software engineer/developer or a designer and working with distributed teams is highly desired.

Benefits

Working with us could be your best decision if you're looking for learning, growth and wide exposure. You will be given real responsibilities, freedom to make decisions and come up with ideas and work closely with the founder and the core team, all in a flexible, casual and young (everyone under 30) work environment.
Flexible work, free snacks, board game breaks, etc are just a regular part of our work life.

Roles and Responsibilities

As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.

• Tracking all Customer complaints/escalations in real-time.
• Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
• Coordinate and follow up internally for an end-to-end closure on each complaint handled.
• Proactively escalate cases that are about to breach standard TAT.
• Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
• Liaison with team members and team leads on a regular basis.
• Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
• Adhere to compliance policies.

Required Skills & Experience

• A strong Customer-centric approach.
• Can work under pressure and handle difficult conversations.
• Can understand problems clearly.
• Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
• A team player can coordinate and liaise with internal and other departments seamlessly.
• Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
• Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
• 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.

Preferred Skills

• Background in customer service, escalations/complaints handling, social media handling.
• Experience in email handling, inbound calls.

Job Description:

• Have good working knowledge on .Net, Asp.net, C#, MVC, Angular JS, Web (ASP.NET, JQuery, JavaScript), LINQ, HTML, CSS) dot net Core but not mandatory
• Strong MS SQL and ability to write procedure and SQL functions and queries.
• Keen to learn new technologies like Artificial Intelligence, Machine Learning.(Good to have enthu)
• Working exposure to Test, Link, JIRA, GIT, Jenkins, Visual Studio 2015 or later, OOPs concepts, Cloud concepts.
• Should have availability and flexibility to work collaboratively in a team.
• Strong Communication Skills
• Proven Track Record in being able to work independently and in team.
• Should be having experience on NET technologies VB.NET, ASP.NET, C#, ADO.NET, MSSQL, MVC, Web Services, WCF, entity framework WPF, WF and other .NET frameworks, SQL Server

Roles & Responsibilities:

• Expected to spend 80% of the time on hands-on development, design and remaining 20% on guiding on technology and resolving other impediments
• Translate detailed business requirements into optimal databases and solutions.
• Collaborate well with other developers, leads and data implementation specialists to design and create advanced, elegant and efficient products
• Significant knowledge of PL/SQL including tuning, triggers, and stored procedures
• Prepare and package scripts and code across development, test and QA environments
• Participate in change control planning for production deployments (assisting leads)
• Performs requirements gathering and analysis on projects (Participation)
• Addresses any requirements changes, improvements or project deliverable issues

• Experience JavaScript, Typescript, ReactJS, StencilJS, CSS, Bootstrap, CSS, Nginx, Node.JS. Hands on in ReactJS is a must.
• Good to have Gradle/Maven, Git, Log4J, Mockito
• Knowledge of Spring and Java
• Knowledge of AWS platform is a plus

You would possess experience building web applications using MVC frameworks (Reactjs, Redux) in a service-oriented environment.

• In-depth experience in object oriented Javascript.
• Excellent knowledge of professional software engineering practices and best practices for the full Software Development Lifecycle, including coding standards, code reviews, source control management, build processes, testing and operations.
• Proficiency to code in front-end technologies such as Javascript/HTML/CSS.