Senior Automation Engineer - Testing

About MyOperator:

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Job Description

Responsibilities:

●   Conduct in-depth research to identify and prospect for qualified leads.

●   Utilize various channels such as email, phone, and social media to connect with potential customers.

●   Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.

●   Develop strong communication skills to present product features and benefits compellingly.

●   Maintain accurate records of all lead interactions within the CRM system.

●   Contribute to the continuous improvement of the sales development process.

●   Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.

●   Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.

●   CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.

●   Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.

●   Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

Key Responsibilities:

Coordinating Production:

•  Collaborate with cross-functional teams to ensure timely and efficient production processes.
• Monitor production schedules, material availability, and resource allocation to meet
• production targets.
• Identify areas for process improvement and implement solutions to enhance productivity.

Managing Dispatch:

• Oversee the coordination of product deliveries and shipments to ensure accurate and timely dispatch.
• Liaise with logistics partners and carriers to optimize delivery routes and minimize delays.
• Address any issues related to dispatch and provide effective solutions.

Managing Customer Support (Logistics and Orders):

• Handle customer inquiries and concerns related to logistics, orders, and deliveries.
• Work closely with customer support teams to resolve issues promptly and maintain high levels of customer satisfaction.
• Provide customers with accurate information about order status, tracking, and delivery times.

Managing Vendors:

• Establish and maintain positive relationships with vendors and suppliers.
• Collaborate with procurement teams to ensure timely and cost-effective sourcing of
• materials and services.
• Negotiate terms and contracts with vendors to achieve favorable terms for the company.

Managing Inventory:

• Monitor inventory levels and coordinate with relevant teams to ensure adequate stock availability.
• Implement inventory control measures to minimize stockouts and excess inventory.
• Analyze inventory data to make informed decisions about reorder points, stock replenishment, and inventory optimization.

Benefits:

• Comprehensive training in operations management practices.
• Opportunity to learn from experienced professionals in the field.
• Fast-track career growth within the organization.
• Exposure to diverse projects and responsibilities.

About the Company: Among top five global media agencies. we provide access and scale everywhere our clients do business. Intelligent and imaginative, we create, integrate and scale technology-enabled services with premium partners 

 

Job Location :Mumbai

Roles and Responsibilities

• Devising solutions for the client by identifying and configuring the technology, data and processes that improve media targeting, and deepen analytical learning. This can encompass comprehensive audits of a client’s current setup, as well as leading data and tech partner evaluations, and defining measurement frameworks to capture the most valuable signals
• Aid in data partner discovery, vetting, onboarding and cataloguing, providing the relevant teams with a view on the latest solutions in the market, as well as current trends and issues relating to data management
• Support the implementation of client audience data strategy programs, specifically how client data is captured, managed, enhanced (through partnerships), deployed and measured for effectiveness, working closely with adjacent disciplines in Planning, AdOps, Activation and Analytics to ensure audience management best practices flow down and through all client media campaigns
• Maintain strong, effective relationships with key partners and suppliers within the ad/mar-tech data space
• Build strong relationships with key client stakeholders, including communicating with them on subjects outside your remit, and build a reputation for excellence in communication 

Desired background experience:

Required

• Demonstrable knowledge of the ad tech and data landscape, including hands-on experience managing audience data, for your own company or your clients. This includes, a working knowledge of the leading data management platforms (DMPs), customer data platforms (CDPs), knowledge of data onboarding and cross-device matching approaches and an understanding of the tools and technologies that can activate this data (e,g, DSPs, social platforms)
• Familiarity with and experienced in working with cloud-based data solutions (e.g. Google Cloud Platform, Amazon Web services) and tools within (e.g. BigQuery, Ads Data Hub) for data warehousing, insight generation and/or deployment.
• Strong analytical skills and a natural affinity for numbers is key; You must be able to analyze raw data, draw insights and develop actionable recommendations as needed
• Exceptional verbal & written communication skills, able to build and develop strong relationships with, and communicate effectively with people at all levels of seniority; in-agency, client-side, and in the supplier space  
• Strong organizational skills, including experience with resource management, to effectively manage smooth flow of work through agency

• Generate, edit, publish and share daily content on all social media platforms (original text, images, or video) that builds meaningful connections and encourages community members to take action. (Ability to write content for social media posts is a must)
• Set up and optimize company pages within each platform to increase the visibility of company’s social content
• Develop, implement and manage the company’s social media strategy
• Manage and oversee social media content
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions.
• Communicate with industry professionals and influencers on social media to create a strong network and leverage it for collaborations.
• Suggest and implement new features to develop brand awareness, like promotions and competitions.
• Stay up-to-date with current technologies and trends in social media, design tools and applications.
• Monitor and evaluate performance across the company's social channels in order to improve engagement.
• Execute quarterly marketing plans to meet overall business targets.

Utilize native third party SDKs in NativeScript

• Experience in JavaScript and AngularJS/Angular 4 / Angular 2 & in  NativeScript
• Implement real-time cross-platform mobile and web applications. Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for AngularJS projects.
• Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center. 
• Work closely with UX/UI designer to keep continuity across mobile / web / desktop

Job Description

We are looking for frontend web developers passionate towards building high-performance web applications who can carry out the responsibilities of the core tech team. It's an ideal opportunity for self-driven individuals who love to find innovative solutions.

Daily Responsibilities

• Build cutting edge application using React Native
• Build high quality, performance applications with a good understanding of code organisation.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write tests to ensure the product is of the highest quality.
• Application deployments on app store and play store.
• Taking the responsibility and ownership of the given tasks.

Requirements

• Firm grasp of the TypeScript language and its nuances, including ES6+ syntax
• Ability to write well-documented, clean TypeScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Knowledge of object-oriented programming
• Familiarity with native build tools, like XCode, Gradle(Android Studio/IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like Jest/Mocha
• Minimum work experience of 1.5-2 years

Technical Roles and Responsibilities

-  Demonstrate a systematic and disciplined architecture, system design and programming approach following a standard software development lifecycle

-  Meticulous attention to detail and strong focus on clear and practical documentation

-  Work closely with senior management, Development Manager, Project Manager, and a team of developers.

- Design, Code, Unit Test and support Software components

-  Deliver quality software in a time following standard software development processes

-  Analyze problems raised in software development or production environments and provide timely solutions

-  Develop, prepare and maintain system documentation, including program descriptions, operational procedures etc.

-  Act as the second line of support during production problems.

Mandatory Skills:

Software Engineering

u  Strong experience in agile methodologies and test driven development.

u  Experience in software development using open source technologies.

u  Experience in automated software testing.

u  Knowledge in domain-driven design, design patterns and enterprise integration patterns.

u  Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline.

Software Development

u  Must be able to code in Java (SpingBoot and Spring Cloud Services).

u  Experience in some of the technologies below:

o PaaS: Pivotal Cloud Foundy/Openshift/ AWS/ Azure/ Docker/ Kubernetes

o Data: MySQL/ Postgres/ Oracle/ MongoDB/ Elasticsearch

o Cache: Redis/ Memcached

o UI: HTML5,Bootstrap, CSS, Angular 4/ ReactJS/RxJS

 - Strong knowledge in CI/CD toolset such as Ansible, Artifactory, Jenkins, BitBucket, SonarQube, Fortify,  Flyway, Jira and Confluence.

-  Strong knowledge in automated testing toolset such as jUnit, Mockito, cucumber, Selenium etc.

-  Strong knowledge in scripting languages such as Groovy and Linux shell.