
- Building automated test suites for continuous integration and delivery including acceptance, performance, regression and new feature testing of UI/UX components, Web services and various applications and systems.
- Developing and executing a complete test strategy for products and features including verification of functionality, performance, security and scalability.
- Ensuring the quality of the product and providing evidence of release readiness.
- Analyzing and decomposing a software system and design a complete system test strategy.
- Continuously streamlining and improving the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated.
- Analyzing testing results to enhance test plans and scenarios. (Including metrics and benchmarks to gauge improvement)
- Ensuring Pro-active investigation / verification of production defects and continuous improvement of regression tests.
What you need to have:
- A minimum of 1 year with advanced Automation Testing.
- Strong testing background and knowledge of building automated systems & testing both front-end UI, backend microservices and preferably knowledge of both SQL and NoSQL databases.
- Deep familiarity and extensive experience with QA tools and frameworks for automation (e.g. Protractor, Mocha, Chai, Istanbul) and for Load and Performance testing (e.g. JMeter).
- Should have a keen eye to details for anticipating corner cases, bugs and continuously improve automation coverage without any expectation of guidance/ supervision.
- Experience in working with Micro Service architecture.
- Experience in working with asynchronous processes.
- Security (penetration testing) experience is a big plus but not a must have.

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About Us:
MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+
businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer
communication through IVR, call tracking, recording, and virtual numbers, making business
interactions more efficient and scalable.
About the Customer Success Team:
The Customer Success team at MyOperator is dedicated to ensuring our customers achieve
their desired outcomes while using our product & service. We build strong, lasting relationships,
acting as trusted advisors and advocates for our customers.
Role Overview:
We are seeking a passionate and experienced Team Lead - Customer Success to lead and
inspire a team of Customer Success professionals. In this role, you will be responsible for
guiding the team to deliver exceptional value to our customers, driving customer retention, and
fostering a customer-centric culture. You will play a key role in shaping our customer success
strategy and ensuring its effective execution.
Responsibilities:
● Team Leadership and Development:
○ Lead, mentor, and motivate a team of Customer Success Managers/Associates.
○ Set team goals and KPIs aligned with the overall customer success strategy.
○ Conduct regular performance reviews, providing constructive feedback and
coaching for professional growth.
○ Foster a collaborative and high-performing team environment.
○ Identify training needs and facilitate professional development opportunities for
team members.
● Customer Success Strategy and Execution:
○ Contribute to the development and implementation of customer success
strategies, playbooks, and processes.
○ Ensure the team effectively onboards new customers, drives product adoption,
and maximizes customer value.
○ Monitor and analyze key customer success metrics (e.g., churn rate, customer
satisfaction, adoption rates) to identify trends and areas for improvement.
○ Act as an escalation point for complex customer issues, ensuring timely and
effective resolution.
● Client Relationship Management:
○ Manage relationships with key or strategic customer accounts as needed.
○ Understand customer objectives and align them with our offerings.
○ Conduct regular check-ins and business reviews with customers to ensure
satisfaction and identify growth opportunities.
○ Gather customer feedback and work cross-functionally with product and other
teams to advocate for customer needs.
● Process Improvement:
○ Identify opportunities to improve customer success processes and tools.
○ Contribute to the development of best practices within the Customer Success
team.
● Reporting and Analysis:
○ Track and report on team and customer success metrics to leadership.
○ Provide insights and recommendations based on data analysis.
Qualifications:
● 4+ years of experience in a customer-facing role, such as Customer Success, Account
Management, or a related field.
● 2+ years of experience in a team lead or supervisory role, with a proven track record of
leading and developing successful teams.
● Strong understanding of customer success principles and best practices.
● Excellent communication, interpersonal, and presentation skills.
● Proven ability to build and maintain strong relationships with customers.
● Strong problem-solving and analytical skills.
● Experience with CRM and customer success software (e.g., Salesforce, Gainsight, etc.).
● Ability to work independently and as part of a team.
● Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
WHAT YOU WILL DO:
● Interact with prospects via channels such as telephone, email and social media with a high attention to detail
● Researching companies, identify key players, generate interest and develop accounts to stimulate opportunities
● Transform leads into qualified opportunities by partnering with marketing and sales to create and execute on program and outbound lead generation campaigns
● Track all relevant qualification and lead management activity using Salesforce Report on lead qualification(s) and call activity
● Have thorough knowledge of COMPANY product and offerings to effectively communicate value propositions, handle objections and competitive questions
● Be informed about the B2B Data and Sales Intelligence industry Consistently achieve qualifies opportunity quotas to ensure territory revenue objectives
● Collaborate and communicate with the marketing team
REQUIRED SKILLS & QUALIFICATIONS:
● 8+ years of proven excellence in business development, inside sales and/or software sales in which the activity of Appointment Setting is must.
● Experience in B2B sales is preferred but not required Experience using Salesforce or comparable CRM strongly desired
● Experience using Outreach, strong plus
● Strong understanding of SDR and lead development best practices and procedures
● Proven ability to perform successfully given low oversight and limited process 100% reliable and detail-oriented
● Strong consultative selling skills
● Positive can-do attitude and tireless work ethic
● Driven and self-sufficient Adaptable to the startup environment with the hustle attitude, dynamic/diverse environment, potential for broadened responsibilities and, of course, work hard play hard attitude
PREFERRED SKILLS & QUALIFICATIONS:
● A Bachelor Degree in any field from a recognized University
● Experience with LinkedIn Sales Navigator, Hubspot, SalesForce, Outreach etc
REPORTING: This position will report to Director- Inside Sales
EMPLOYMENT TYPE: Full-Time
LOCATION: Remote (Pan India)
SHIFT TIMINGS:
● 5.30 pm to 2.30 am IST (8.00 am to 5.00 pm US-EST)
● 6.30 pm to 3.30 am IST (9.00 am to 6.00 pm US-EST)
Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
We are a growing team of 150+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at Appitsimple Infotek.
URL: https://appitsimple.com/about
Appitsimple is looking for a highly resourceful EA to CEO with the ability to also be extremely effective independently.
Responsibilities:
- Managing an active calendar of appointments of the CEO
- Complete a broad variety of administrative tasks.
- Provide a bridge for smooth communication between the CEO and internal departments
- Taking MOM and working closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities.
- Maintain and take care of organization data.
- Proficient in Microsoft Office.
Requirements
- Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Very strong interpersonal skills and the ability to build relationships with employees
- Expert-level is written and verbal communication skills.
- Demonstrated proactive approaches to problem-solving with strong decision-making capability.
- Proven ability to handle confidential information with discretion.
- Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
- Forward-looking thinker, who actively seeks opportunities and proposes solutions.
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.
RESPONSIBILITIES
- Be the First point of contact for support queries
- Be responsible for solving customer queries and tickets in timely manner.
- Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
- Log monitoring, event monitoring and resolving tickets in defined SLA.
- Apply updates and patches to keep the software up-to-date in line with organizational policies
- Provide support for installation and configuration.
- Monitor and identify areas of performance improvement
- Identify and write scripts for automating support tasks.
- Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
- Hands-On experience and skills in Linux operating system
- Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
- Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
- Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
- Experience in NoSQL or RDBMS technology is desirable
- Python/Node.js or relevant data processing programming experience is preferred.
- Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
- Knowledge of real-time data collection with various data sources.
- Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
- 2 -4 years of experience in technical support role.
- At least 2+ years experience working across multi-cultural and geographically distributed teams
- Experience in trouble shooting, maintaining and supporting production setup
- Engineering or equivalent degree
- Ability to interact effectively with customers for problem resolution.
- Sense of urgency and ownership to get problems solved in timely manner
- Attention to details.
- Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
LOCATION: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA


We are looking for an experienced Python developer to join our engineering team and help us create dynamic software applications for our clients. In this role, you will be responsible for writing and testing scalable code
Location:- Indore
Role:- Python Developer
Experience:- 2 to 4 Year
Responsibilities:-
-
Coordinating with development teams to determine application requirements.
-
Writing scalable code using Python programming language.
-
Testing and debugging applications
-
.Developing back-end components
- Integrating data storage solutions.
Skills :-
- 2 to 6 years of experience as a Python developer.
- Familiarity with testing tools.
- Ability to collaborate on projects and work independently when required.
- Expert knowledge of Python and related frameworks including Django and Flask.
Bluetick Softech Private Limited
Location :- First floor samachar bhawan behind Dainik bhaskar Office Press complex AB road, Indore
Website :- http://www.blueticksoft.com">www.blueticksoft.com
- Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
- Experience in migrating on-premise data warehouses to data platforms on AZURE cloud.
- Designing and implementing data engineering, ingestion, and transformation functions
-
Azure Synapse or Azure SQL data warehouse
-
Spark on Azure is available in HD insights and data bricks
Roles and Responsibilities
As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.
- Tracking all Customer complaints/escalations in real-time.
- Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
- Coordinate and follow up internally for an end-to-end closure on each complaint handled.
- Proactively escalate cases that are about to breach standard TAT.
- Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
- Liaison with team members and team leads on a regular basis.
- Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
- Adhere to compliance policies.
Required Skills & Experience
- A strong Customer-centric approach.
- Can work under pressure and handle difficult conversations.
- Can understand problems clearly.
- Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
- A team player can coordinate and liaise with internal and other departments seamlessly.
- Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
- Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
- 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.
Preferred Skills
- Background in customer service, escalations/complaints handling, social media handling.
- Experience in email handling, inbound calls.


- Write a significant amount of code for new and existing databases and related systems
- Scale and own these backend systems and databases
- Ship high-quality code and architecture
- Mentor engineers on the team, developing their skills and helping advance their careers
- Work with the founders to flesh out the future of the product
- Help shape the future of our engineering organization
Requirements
- A passion for working on deeply technical projects and wanting to work on distributed systems, concurrency & parallelism, replication protocols, file systems & correctness
- You have been building applications for 5+ years with C/C++ or Rust and have significant backend, database, or systems-level programming experience
- You have a BS/MS/Ph.D. in a scientific field or equivalent experience
- You want to work in a fast-paced, high-growth startup environment that respects its engineers and customers
- You are comfortable working with a 100% distributed engineering team, collaborating on GitHub, Slack, Zoom, etc. in the open and as a self-starter
Bonus points:
- Experience working on databases or other storage systems internals
- Experience with Apache Arrow, Apache Parquet
- Know how columnar databases work
- Know how to convert an algorithm to use SIMD instructions
- Good knowledge of Linux internals
- You’ve contributed to open-source libraries and actively participate in the development community (blogging, giving talks, meetups, tweeting, etc.)
- Work closely with the Business Analysts and Finance Business teams to gather requirements for reports, interfaces, extensions, integrations
- Develop functional and technical design and documentation for Oracle Applications dependent data conversions, interfaces, custom reporting, and custom applications including use of documented revision control.
- Participate in the design, development and maintenance of Conversions,
- Modifications/Customizations and Interfaces to/from Oracle’s Suite of Business Applications.
- Open, manage, and resolve Oracle Service Requests with Oracle Support.
- Drive the resolution & troubleshooting of issues during development and post production support.
- Design, Document and Perform Unit Testing to validate product functionality
Qualification, Experience and Skills:
- Bachelors' degree in business, computer science or related field
- 6+ years of experience in supporting Oracle Financials Functions.
- Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
- Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
- Extensive Oracle Finance (Fusion) Development experience.
- Ability to multi-task and perform effectively in a fast-paced environment.
- Able to work independently and consider cross-functional and downstream impacts with close attention to detail.
- Proven ability to work remotely and independently in support of Clients/Business
- Ability to work with Multicultural environment across the world
Goodera is looking for an experienced and motivated DevOps professional to be an integral part of its core infrastructure team. As a DevOps Engineer, you must be able to troubleshoot production issues, design, implement, and deploy monitoring tools, collaborate with team members to improve the existing and develop new engineering tools, optimize company's computing architecture, design and conduct security, performance, availability and availability tests.
Responsibilities:
This is a highly accountable role and the candidate must meet the following professional expectations:
• Owning and improving the scalability and reliability of our products.
• Working directly with product engineering and infrastructure teams.
• Designing and developing various monitoring system tools.
• Accountable for developing deployment strategies and build configuration management.
• Deploying and updating system and application software.
• Ensure regular, effective communication with team members and cross-functional resources.
• Maintaining a positive and supportive work culture.
• First point of contact for handling customer (may be internal stakeholders) issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
• Develop tooling and processes to drive and improve customer experience, create playbooks.
• Eliminate manual tasks via configuration management.
• Intelligently migrate services from one AWS region to other AWS regions.
• Create, implement and maintain security policies to ensure ISO/ GDPR / SOC / PCI compliance.
• Verify infrastructure Automation meets compliance goals and is current with disaster recovery plan.
• Evangelize configuration management and automation to other product developers.
• Keep himself updated with upcoming technologies to maintain the state of the art infrastructure.
Required Candidate profile :
• 3+ years of proven experience working in a DevOps environment.
• 3+ years of proven experience working in AWS Cloud environments.
• Solid understanding of networking and security best practices.
• Experience with infrastructure-as-code frameworks such as Ansible, Terraform, Chef, Puppet, CFEngine, etc.
• Experience in scripting or programming languages (Bash, Python, PHP, Node.js, Perl, etc.)
• Experience designing and building web application environments on AWS, including services such as ECS, ECR, Foregate, Lambda, SNS / SQS, CloudFront, Code Build, Code pipeline, Configuring CloudWatch, WAF, Active Directories, Kubernetes (EKS), EC2, S3, ELB, RDS, Redshift etc.
• Hands on Experience in Docker is a big plus.
• Experience working in an Agile, fast paced, DevOps environment.
• Strong Knowledge in DB such as MongoDB / MySQL / DynamoDB / Redis / Cassandra.
• Experience with Open Source and tools such as Haproxy, Apache, Nginx and Nagios etc.
• Fluency with version control systems with a preference for Git *
• Strong Linux-based infrastructures, Linux administration
• Experience with installing and configuring application servers such as WebLogic, JBoss and Tomcat.
• Hands-on in logging, monitoring and alerting tools like ELK, Grafana, Metabase, Monit, Zbbix etc.
• A team player capable of high performance, flexibility in a dynamic working environment and the ability to lead.
d ability to rain others on technical and procedural topics.

