Software Test Engineer

Profile: Senior PHP Developer

Experience- 10+Years

Mode: Remote

Required Skills:

• PHP (10+ years) & Symfony framework (5+ years)
• Team leadership experience (3+ years)
• OOP, design patterns, RESTful APIs
• Database optimization (MySQL/PostgreSQL)
• Git, CI/CD, testing frameworks
• Excellent communication skills

Responsibilities:

• Lead PHP/Symfony development
• Mentor team members
• Ensure code quality through reviews
• Collaborate with stakeholders
• Manage sprint cycles
• Optimize application performance

Customer Support & Quality Assurance Executive

Location: Hyderabad (Onsite)

Experience: 1–3 years in QA, tech support, or similar role

Department: Product & Customer Success

The Opportunity

At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.

This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.

What You’ll Do

Quality Assurance (QA)

● Review and analyze product specifications and user requirements to ensure complete understanding.

● Design, execute, and maintain test cases for web and mobile applications.

● Log, track, and manage bugs; work closely with developers to ensure timely fixes.

● Conduct regression, functional, and usability testing to ensure every release is rock-solid.

● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.

Customer Support

● Provide timely, professional assistance via email, chat, or phone to global customers.

● Manage and support multiple customers simultaneously, prioritizing effectively.

● Use AI-driven knowledge bases and tools to quickly resolve common queries.

● Document and escalate complex issues to the right teams for resolution.

● Help onboard new customers by guiding them through key features and best practices.

● Collect feedback, identify recurring pain points, and share insights with the product team.

What You Bring

● Any bachelor’s degree — we value skills and attitude over specific majors.

● 1–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).

● Excellent English communication skills (verbal & written).

● Ability to handle multiple customers and tickets simultaneously while staying organized.

● Strong understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).

● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.

● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.

● A proactive, problem-solving mindset and the ability to manage multiple priorities.

Why WINIT

● Be part of a global leader in AI-powered Sales & Distribution solutions.

● Work in a role that blends technical expertise with customer interaction — no two days are the same.

● Learn and apply the latest AI tools to improve your efficiency and impact.

● Collaborate with talented teams in a culture that values innovation and continuous improvement.

● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.

If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

• 5 to 8 years ‘Hands-on’ experience in Java/J2EE/Microservices development
• Hands on with CODING in both JAVA and Angular 2+
• Experience constructing custom Microservices applications using Java, SpringBoot, Spring Cloud and Spring Core.
• Experience in Spring boot 4 or more years.
• Last job to be completely hands on in Spring Boot and looking for hands on in Spring Boot the next role.
• Experience in writing unit test cases (JUnit)
• Well used to Agile (XP, Scrum, SAFe)
• REST Services (HTTP methods, CRUD, Status codes, Authentication, Authorisation)
• Angular 2+, HTML,CSS

●      2+ Years of experience of Android native development with Java and Kotlin

●      Experience in Android Studio IDE and tools like Android Device Monitor, Logcat

●      Hands-on experience on MVVM architecture pattern

●      Solid experience/understanding of OOPS concepts and Design patterns.

●      Knowledge on cross platforms like Flutter, React Native is an added advantage

●      Thorough knowledge of Android APIs and platform capabilities (location-based capabilities within apps)

●      Experience with offline storage, threading, and performance tuning

●      Proven knowledge of Android UI design principals, patterns, and best practices

●      Experience with publishing applications on Google Play Store and app signing process

●      Expertise in payment gateway and social media integration

●      Proficient understanding of code versioning tools, such as Git

●      Familiarity with CI/CD

●      Provide technical leadership and functional help working closely with team members

●      Design, implement and maintain application within all phases of the software development life cycle (SDLC) on Microsoft Azure (or AWS)

●      Independently carry out the activities without much of guidance

●      Create, understand, and validate design and estimates and be able to justify them

●      Applies knowledge of principles and techniques to solve technical problems.

●      Works closely with other functions to understand customer needs and to develop product roadmaps.

●      Translate design and wireframes into high-quality mobile applications.

●      Strong troubleshooting and analytical skills and detail oriented

●      Comprehensive understanding of OOPS concepts, data structures, algorithms and product development techniques and theories

●      Should be able to design schema for enterprise level applications

●      Should be able to apply design patterns

●      Should be open to face new challenges and learn new technologies

●      Experience with debugging, performance profiling and optimization

We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

Objectives of this Role

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• Identify and address customer needs with a goal of complete satisfaction
• Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
• Meet customer service department sales targets, generating sales leads when opportunities arise

Skills and Qualifications

• Successful experience in a corporate environment
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems and alleviate conflicts or escalate tactifully
• Ability to multitask, manage time, and prioritize
• Able to work individually and as a team

Job Description:

• Ability to generate lead through cold calling, in-person meetings, various technology platforms, and existing personal connections.
• Giving product demo to the prospective clients(Schools and Coachings)
• Regular follow-ups to close business every month.
• Giving a presentation to the school/coaching management about the product
• Taking care of customer queries as and when required on a priority basis.
• Need to have excellent command and fluency in English & Hindi.

Purpose:

We are looking for an analytical and perceptive Brand Manager, fluent in English & a skilled communicator. 

Role and Responsibilities:

• Conduct consumer and market research

• Identify how our brand is currently positioned in the market
• Design a research-based brand strategy
• Develop and execute marketing campaigns aimed at communicating our brand message 
• Communicate our brand personality internally and align company around foundational ideas
• Lead marketing team members through campaigns
• Measure and report on success of marketing campaigns
• Anticipate consumer trends and keep brand up to date

Qualifications and Education Requirements:

Bachelors is a must. PG Preferred.

Preferred Skills

• 1 – 2 years’ experience in Beauty and Healthcare
• Proficiency in MS Excel, PowerPoint, and Word
• Experience working with popular social media advertising platforms found in Facebook, Twitter, and LinkedIn in particular
• Experience working with popular social media monitoring tools (Google, Radian 6, Twitter Search, Social Mention, Traackr, etc) 
• Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
• Excellent presentation skills
• Working under pressure
• Being passionate and energetic about the brand
•  Organizational and methodical skills are also a bonus