QA Automation Engineer

Responsibilities:

• Develop, test, implement and maintain application software
• Take part in software and architectural development activities
• Debug application issues and helping support respond to client queries
• Participate in application development meetings
• Provide accurate estimates, clearly communicate status of tasks and identification of risks
• Commitment to accomplishing the task at hand and identify the fastest and most reliable way to solve a problem
• Performance tuning of application code at different service levels
• Interact with customers of the application and help address issues reported

Requirements:

• Bachelor's degree in Computer Science or equivalent
• 1-3 years of experience with Java and Spring frameworks.
• Having good knowledge in a scripting language like python is a plus
• Experience with Spring and Hibernate/ ORM
• Understanding of relational database and normal forms
• Understanding of NoSQL / RDBMS (Mongo or Postgres) and ability to write optimized and high performing queries
• Strong understanding of Java concurrency, concurrency patterns, experience building thread safe code
• Experience building RESTful web services
• Strong written and verbal communication skills
• Strong interpersonal skills and time management skills
• Strong problem solving and analytical skills
• Experience with GIT as a VCS, Unix based systems
• Experience with NoSQL Database is a plus
• Following are a set of 'good to have' skills React AWS Bitbucket, JIRA

About Us

At Metron Security, we specialize in automation and integration services for top Cyber Security companies. Our engineering team works with industry-leading platforms like Splunk, IBM’s QRadar, ServiceNow, CrowdStrike, Cybereason, and many more.

As a Software Engineer, you’ll play a crucial role in developing high-performance integrations between multiple Cyber Security platforms. You’ll be involved in the entire development process—from gathering requirements to deployment (on-prem or in the cloud). We embrace agile development and constantly evolve our engineering practices. If you thrive in a fast-paced, ever-learning environment, you’ll fit right in!

Why You’ll Love Working with Us

✅ Developer-centric culture – No bureaucracy, no red tape!

✅ Hands-on experience with 250+ security platforms (and counting!)

✅ Direct engagement with customers – your work makes a real impact!

What We’re Looking For

We’re searching for a skilled Golang developer who loves building scalable, maintainable solutions. If you enjoy working with cloud platforms like AWS, GCP, or Azure and have a solid grasp of infrastructure management, you’ll thrive here!

Must-Have Skills

✔️ Hands-on experience with Golang to build robust and scalable systems

✔️ Familiarity with cloud platforms (AWS, GCP, or Azure) and infrastructure management

✔️ Understanding of Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Pulumi

✔️ Strong grasp of data structures and how to use them effectively

✔️ Willingness to learn new technologies as needed for different projects

✔️ Ability to switch gears and work with other languages/frameworks (Python, TypeScript, Java, Node.js, Angular, React.js, C#, C++, etc.)

✔️ Experience integrating with enterprise technology stacks

✔️ Ability to troubleshoot bottlenecks and bugs efficiently

✔️ Comfort working in Agile teams and contributing to planning and design

✔️ Awareness of Cyber Security best practices for production systems

✔️ Experience in architecting and estimating technical solutions

Bonus Points If You…

✨ Have experience in Cyber Security

✨ Have written or maintained automated tests

✨ Have worked with Docker & Kubernetes

✨ Have led a project from start to finish

✨ Are experienced with Agile development (writing and estimating User Stories)

✨ Contribute to open-source projects (drop us a link—we’d love to check it out!)

What We Value in a Teammate

💡 Strong analytical and problem-solving skills

🗣 Clear and effective communication in an Agile environment

🎯 A proactive, results-driven attitude with a passion for high-quality work

We’re all about innovation, collaboration, and continuous learning. If this sounds like your kind of team, apply today and let’s build something great together! 🚀

About the role:

· Monitor relationships with existing customers through CRM systems

· Ensure the CRM system provides an effective sales funnel

· Develop and implement marketing techniques that will drive new customers

· Plan and manage Welcome Email, calls, escalations, handover/possession etc

· Suggest new methods to address customers’ needs

· Track marketing metrics and trends, like conversion rates

· Assist with organizing promotional events to reach prospective customers

Qualifications:

· Technical expertise with CRM and analytical systems

· Strong communication skills along with a customer-oriented attitude

· Graduate, MBA or PG in relevant field with 2-5 years of experience

Roles and responsibilities:

• Should be the single point of contact for all project related queries and concerns.
• Should ensure project delivery and quality at desired level.
• Adherence to the Process.
• Oversee daily activities of the team and provide direction and guidance as needed.
• Manage resources as per workload.
• Address delivery issues in a timely fashion.
• Ensure operational excellence by making team technically competent enough.
• Evaluate the performance of team members and determine training needs.

Desired candidate profile:

• Overall experience of 15 Yrs. to 20 Yrs.
• 5+ yrs. of experience on project management and project delivery.
• Should have proven experience on coding and managing teams using Java, J2ee, iOS, Android, AWS, Node JS, and Python.
• Adoption to the new technologies is desired.
• Understanding of firmware and protocols related to IOT, Bluetooth will be added advantage
• Required to be technical and hands on coding if needed.
• Candidates should be Process oriented and execute projects in Scrum/Agile methodologies.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

1. Need to have an understanding of Elastic Search, Kafka, mongo DB, etc.

2. Should have experience of Jupter noobooks, data bricks

3. Java, Pythons

4. Senior level, 5-10 years of experience

5. It is important they have those skills so that they can take over current work. There are codes written in both Java as well as Python. (Java is legacy but that is the main search engine code). So it will be counter-productive if engineers hired have experience in both.

6. Excellent communication, analytical, research, grasping skills

It was nice talking with you

As discussed please find below the job description and other needed details

“Squadcast is an incident-management platform for software teams of all sizes and shapes”

Our product helps global organizations adopt Site Reliability Engineering practices to improve their incident resolution metrics and ultimately, the reliability of their systems. If you're excited about engaging user experiences, snappy interfaces, and trustworthy systems, we should talk!

We ideate fast, embrace change, and take risks. From scaling our business model to expanding our offerings, the day-to-day at Squadcast offers endless professional growth opportunities. Our engineers work on state-of-the-art tech stacks with a high degree of autonomy.

Position : Backend SDE3

Experience : 8 to 11 Years

Work Mode: Remote work

Location : Bangalore

Role & Responsibilities :

• Work with a team of skilled engineers to improve the Squadcast product.
• Control what you work on, how you deliver and the roadmap of the product.
• Solve service reliability problems for teams and companies worldwide.
• Build delightful experiences and scalable, reliable systems for fellow engineers, the end users of our platform.
• Plan & develop tooling, processes and technical improvements to improve the multiple codebases.
• Work closely with the product team to plan, spec and deliver features, bugfixes and documentation.
• Work with the SRE and Customer Success teams to help customers and troubleshoot issues during our paid on-call rotations.
• Build, deploy and manage services and Backend Coding using Go/Node.

You may be a fit for this role if you:

• Are passionate about building products for fellow engineers.
• Are you a full-stack engineer, or a frontend/backend engineer interested in expanding to other areas of the stack?
• Either has experience in our tech stack or wants to work on it. We care about your general engineering skills and learning abilities more than your current tech stack.
• Communicate proactively and work autonomously, requiring minimal supervision or follow-up.
• I like to collaborate and pair with other engineers.
• Want to own features end-to-end: bring your ideas to the stakeholders, build consensus, plan, implement, deploy and release.

 Your Response is acknowledged!

Kind Regards,

Lakshmi Kumari. S

(Associate - TA )

Main Responsibilities:

• Should be accountable for the deliverables of assigned MS Dynamics CRM functionality
• Should be able to work with Business groups, Architects to understand the functional expectations, produce technical solutions and documentation
• Should be able to conceptualize and design solution, independently customize, develop/code using MS Dynamics 365 and technologies such as C#, .Net, Integration technologies including SQL Server & Kingsway Soft
• Should be able to own technical impediments, liaise with various groups and troubleshoot /resolve
• Participate in the Scrum process activities including Sprint Planning and Estimating sessions, Daily Stand-ups, Sprint Demos and Sprint retrospectives.

Basic Qualifications:

• 4+ years’ strong experience in MS dynamics 365 implementations & support and extensive experience with C#, .NET, JavaScript, Power apps
• Strong experience in Web API development and plug in’s
• Strong experience in integration technologies including SQL Server & KingswaySoft to connect internal & third-party systems
• Experience with Power BI, SQL Server Integration Services, ASP.net, client-side JavaScript frameworks, Xamarin.

Preferred Qualifications:

• Strong experience using Microsoft Azure Dev Ops, MS Visual Studio and MS SQL server

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